BT Reseller Cloud Voice Order Form - Netify UK

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BT Cloud Voice order form from Netify

This order form can be used to order BT Cloud Voice services. Please use our WhatsApp chat if you have any questions relating to your order. Remember to order Broadband or BTnet leased line services separately.

Reseller company name *

Please enter the company name of the BT Authorised Supplier submitting this order.

Agent's name submitting the order *

First

Last

Email address of the agent completing this order *

Compliance check - please read carefully *

1. I have clearly explained the installation and monthly fees to the customer and clarified that pricing excludes VAT. 2. I have explained the contract term to the customer. 3. I have informed the customer about the Consumer Price Index (CPI) increases. 4. I have call recordings of this sale. 5. I have confirmed that the customer understands their order is being processed by an Authorised Supplier for BT. 6. I have informed the customer that they need to answer their mobile during the installation process. 7. I have advised the customer that standard pricing will apply at the end of their contract.

Please select your order type *

*Re-signs must be a 1-to-1 re-sign of the customer's existing service, any changes to the service are considered an Upgrade/Modify.

Please enter the CVE number to be ported to CV *

Please enter the business name of your customer *

This should match the entry on Companies House where possible: https://find-and-update.company-information.service.gov.uk/

Does the customer have an existing account with BT Business? *

Please enter the customer's existing BT Business account number *

Please add the customer's title *

Please enter your customer's first and last name *

First

Last

Please select your customer's company type *

Please enter the customer's Limited company number

Note, the customer's Limited company number can be located from Companies House: https://find-and-update.company-information.service.gov.uk/

Please enter your customer's email address *

IMPORTANT: Please ask the customer to check their email (including their junk folder) for communications from BT Business.

Please enter your customer's landline number *

IMPORTANT: Please provide the customer's main landline number that is currently in use. This is required as BT may need to arrange a site visit to facilitate the implementation of the customer's Cloud Voice order.

Please enter your customer's mobile number *

Please add the customer's installation address *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Is the order a multi-site? *

Please add the customer's installation address (site 2) *

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Does the customer require an additional site? *

Please add the customer's installation address (site 3)

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Does the customer require an additional site? *

Please add the customer's installation address (site 4)

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Does the customer require an additional site? *

Please add the customer's installation address (site 5)

Address Line 1

Address Line 2

City

State / Province / Region

Postal Code

Please select the required care level *

Please note: Total Care will incur an additional charge to the customer. Please refer to the toolkit for details.

Please select the required contract term *

What call plan(s) does the customer require? *

Please select the required UK Call Sharer Plan *

Please note: Unlimited call plans will apply to ALL licences included in the order. Call plans with a fixed number of minutes share these across the requested licences ordered.

Please select the required International Call Sharer Plan *

Please note: Unlimited call plans will apply to ALL licences included in the order. Call plans with a fixed number of minutes share these across the requested licences ordered. IMPORTANT - Intl F & M is for Fixed International Landlines and Mobiles. Intl Call Sharer Plans are for Landlines only.

Please select the required number of users *

Please note: The minimum number of licences required is 3.

Please select the required number of users *

Please select the required number of concurrent calls *

Please select access required *

Please note: The "Access" refers to the Broadband that the Cloud Voice service will use for Internet access. Please ensure the customer has suitable access and that the service's location corresponds with the Cloud Voice Installation site. If no suitable access is available at the site where the CV service is to be installed, please place a separate Broadband order on the portal and request "New Install" for the above. IMPORTANT - If the customer is to use a Third-party broadband access, this must undergo an OTT Test to ensure there are sufficient speeds to support Cloud Voice. Once completed please advise the Netify admin team for further instructions. A OTT Test can be requested here: www.bt.com/btcloudvoice/networkassessment

Please select service type *

Please enter the access ID below *

The access ID is the service ID for the Broadband to be used as the access. If an existing BT Broadband customer please refer to the customer's pre-check data to find the service ID of the Broadband if it is to be used as the Cloud Voice Access.

User Feature Packs (UFPs)

User Feature Packs (UFPs) are additional features that can be applied to each of the customer's licences to enhance the functionality of their Cloud Voice service. Please refer to the toolkit or contact our BT Cloud Voice Specialist for further details. Please select any additional features sold to the customer. Please note: Some features may require an additional Number (GEO) to function and will incur an additional port charge.

Call Centre ACD
Call Centre ACD Plus
Call Centre ACD Plus - Free
Auto Attendant
Hunt Group Plus
Hunt Group Plus - Free

Please enter quantity of Call Centre ACD required *

Please enter quantity of Call Centre ACD Plus required *

Please enter quantity of Call Centre ACD Plus - Free required *

Please enter quantity of Auto Attendant required *

Please enter quantity of Hunt Group Plus required *

Please enter quantity of Hunt Group Plus - Free required *

UFPs *

BTCV Collaborate User Feature Pack 60 month
BTCV Connect User Feature Pack 60 month
BTCV Basic User Feature Pack 60 month
BTCV SIP Trunk Channel 60 Months

Please enter quantity of Collaborate licences required *

Please select any required Collaborate Features

Please select any additional Collaborate features sold to the customer. Please note: Some features, such as Fax Messaging, require an additional Number (GEO) to function and will incur an additional port charge.

Busy Lamp Field - Free
Busy Lamp Field
CRM Lite
CRM Integrator
Fax Messaging
Hot Desking Guest
Hot Desking Guest - Free
Hot Desking Host
Hot Desking Host - Free
RecepSmallBusiness
Reception Console
Go TAPI
Call Recording 1 year
Call Recording 3 years
Call Recording 5 years
Call Recording 7 years
Premium Meeting with Cisco Webex

Please enter quantity of Collaborate - Busy Lamp Field - Free required *

Please enter quantity of Collaborate - Busy Lamp Fields required *

Please enter quantity of Collaborate - CRM Lite required *

Please enter quantity of Collaborate - CRM Integrator required *

Please enter quantity of Collaborate - Fax Messaging required *

Please enter quantity of Collaborate - Host Desking Guest required *

Please enter quantity of Collaborate - Hot Desking Guest - Free required *

Please enter quantity of Collaborate - Hot Desking Host required *

Please enter quantity of Collaborate - RecepSmallBusiness required *

Please enter quantity of Collaborate - Reception Console required *

Please enter quantity of Collaborate - Go TAPI required *

Please enter quantity of Collaborate - Call Recording 1 year required *

Please enter quantity of Collaborate - Call Recording 3 years required *

Please enter quantity of Collaborate - Call Recording 5 years required *

Please enter quantity of Collaborate - Call Recording 7 years required *

Please enter quantity of Collaborate - Premium Meeting with Cisco Webex required *

Please enter quantity of Connect licences required *

Please select any required Connect Features

Please select any additional Connect features sold to the customer. Please note: Some features, such as Fax Messaging, require an additional Number (GEO) to function and will incur an additional port charge.

Busy Lamp Field - Free
Busy Lamp Field
CRM Lite
CRM Integrator
Fax Messaging
Hot Desking Guest
Hot Desking Guest - Free
Hot Desking Host
Hot Desking Host - Free
RecepSmallBusiness
Reception Console
Go TAPI
Call Recording 1 year
Call Recording 3 years
Call Recording 5 years
Call Recording 7 years

Please enter quantity of Connect - Busy Lamp Field - Free required *

Please enter quantity of Connect - Busy Lamp Fields required *

Please enter quantity of Connect - CRM Lite required *

Please enter quantity of Connect - CRM Integrator required *

Please enter quantity of Connect - Fax Messaging required *

Please enter quantity of Connect - Host Desking Guest required *

Please enter quantity of Connect - Hot Desking Guest - Free required *

Please enter quantity of Connect - Hot Desking Host required *

Please enter quantity of Connect - Hot Desking Host - Free required *

Please enter quantity of Connect - RecepSmallBusiness required *

Please enter quantity of Connect - Reception Console required *

Please enter quantity of Connect - Go TAPI required *

Please enter quantity of Connect - Call Recording 1 year required *

Please enter quantity of Connect - Call Recording 3 years required *

Please enter quantity of Connect - Call Recording 5 years required *

Please enter quantity of Connect - Call Recording 7 years required *

Please enter quantity of Basic licences required *

Please enter quantity of SIP Trunk Channels required *

Is the customer self-configuring the CV? *

If the customer has an IT Team capable of setting up and configuring the Cloud Voice Service in-house, they may wish to Self-configure the service. If the customer does not have access to this capability, it is highly recommended that they select "No" for the above. BT will configure the system for the customer, though this will incur an additional charge of £10 per licence to be configured.

Please enter the total user set-up charge agreed with the customer *

The configuration fee is the cost per user for BT to configure the customer's VoIP service.

Please select Handsets required *

Please Note: All BTCV Yealink T43U, T46U, T48U, T54W, T31G, and BT CV Poly Trio 8300 handsets require a Power Supply Unit (PSU). These are also available on loan for the Yealink devices. However, the BT CV Poly Trio 8300 PSU incur an additional charge of £75.

Softphone only user
BTCV Yealink T43U (Loan)
BTCV Yealink T46U (Loan)
BTCV Yealink T48U
BTCV Yealink T54W Wi-Fi Handset
BTCV Yealink T31G (Loan)
BTCV W73P Dect Basestation & Handset (Loan)
BTCV W73H Additional DECT Handset (Loan)
BTCV CV Poly Trio 8300
BTCV Analogue Adaptor ATA
BTCV BT Yealink CP925 Conference Phone (Includes PSU)

Please enter quantity of Softphones required *

Please enter quantity of BTCV Yealink T43U required *

Please enter quantity of BTCV Yealink T46U required *

Please enter quantity of BTCV Yealink T48U required *

Please enter quantity of BTCV Yealink T54W Wi-Fi Handset required *

Please enter quantity of BTCV Yealink T31G required *

upfront enter customer

Please enter quantity of BTCV W73P Dect Basestation & Handset required *

Please enter quantity of BTCV W73H Additional DECT Handset required *

Please enter quantity of BTCV CV Poly Trio 8300 required *

Please enter quantity of BTCV Analogue Adaptor ATA required *

Please enter quantity of BTCV BT Yealink CP925 Conference Phone (Includes PSU) required *

Additional Customer Premises Equipment (CPE) required

BTCV Yealink WF40 for T46s & T48s
BTCV Yealink WF50 Wi-Fi Dongle
BTCV - T46/T48 Bluetooth Adaptor
BTCV WP52/W60/W53 DECT Repeater

Please enter quantity of BTCV Yealink WF40 required *

Please enter quantity of BTCV Yealink WF50 Wi-Fi Dongle required *

Please enter quantity of BTCV T46/T48 Bluetooth Adaptor required *

Please enter quantity of BTCV WP52/W60/W53 DECT Repeater required *

Does your customer require Engineer Install? *

For an Engineer Install, a BT Engineer will visit the customer's site to set up the phones requested by the customer.

Please enter the Engineer Install fee you have charged the customer *

Engineer installs incur a one-off £75 call-out charge, plus an additional £9 per device to be set up. Please provide the total Engineer installation fee agreed with the customer above.

Please confirm the number of port charges required *

A Port Charge is a £0.50p charge applied to each new number ordered or any numbers ported to the Cloud Voice service.

Is the customer porting any existing numbers? *

Important: You must ask your customer if they have any current phone number(s) with their existing BT or competitor account that they wish to use with their new Cloud Voice service.

Does the customer require any new numbers (GEOs)? *

Important: You must ask your customer if they require any new phone numbers that they wish to use with their new Cloud Voice service.

Does the customer require any new numbers (GEOs)? *

Important: You must ask your customer if they require any new phone numbers they wish to use with their new Cloud Voice service.

Please confirm the amount of new numbers required *

Please confirm the amount of new numbers required

Please enter numbers to be ported to CV *

*Please provide the porting number, losing provider and any associated account number.

Do you have BT broadband you wish to retain on a number you wish to port? *

Please provide the number on which the broadband is to be retained *

Does your customer require Training packages? *

IMPORTANT: Soft Skills and Business skills training are only available to customers who are also taking ITEL CV Training on a one, three, or five-year package.

Are any discounts to be applied? *

IMPORTANT - Discounts are available up to a maximum of 15%. Any further discounts must be submitted by DA to the BT Cloud Voice Specialist for approval.

Line Discounts *

IMPORTANT - The New Customer discount is £1.34 per user, applying only to Unlimited call plans. This discount is ONLY to be applied to customers who do not have an existing Cloud Voice service with BT.

Line Discounts *

IMPORTANT - BT CV Lite is a discount of £6 per month for Connect or Collaborate licences. CV Lite discounts are available for new customers only. Orders must be on a 5-year term and for a minimum of 5 licences. A CV Lite bundle is the combination of Basic/Connect licence and Unlimited UK Calls.

UFP Discounts *

IMPORTANT - CV Lite - Collaborate - Level 2 applies to Education and Hotel customers ONLY.

Does the customer require Call Analytics? *

Call Analytics provides insights into calls customer's teams attempt, make, receive and miss. Reports and trends are available through an online portal, that works on PC, mobile devices, Call Centre Wallboards and more.

Please select Call Analytics required *

Please provide the total upfront charge quoted to the customer *

Please provide the total upfront charge to the customer, including any one-off charges, engineer install charges and configuration fees.

Please provide the total recurring charge quoted to the customer *

Please provide the total recurring monthly charge to the customer, including any discounts applied.

Please add notes to your order as required

Is there anything we need to know about your order, please add notes here.

Registered UK office
King Street House
15 Upper King Street
Norwich
Norfolk
NR3 1RB
United Kingdom

Tel: 0333 202 1011

The Network Union Ltd.

Company No: 07087612

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