The Netify BT Reseller Blog

What are the latest BT Cloud Voice costs?

Written by Robert Sturt (BT) | May 8, 2020 10:13:43 PM

We recognise that not every opportunity will fit into our pricing tool and that there will be specific features required to support your business. With this in mind, we are offering a Zoom conference call with our BT Partner Specialist, Nik.

To date, Netify is the number one BT Partner in respect of Cloud Voice licence volumes sold through the channel. In part, this is due to our product knowledge across not only BT Cloud Voice but the properties to make the product fundamentally work. We're known for our expertise across BT connectivity products such as FTTC & FTTP Broadband together with BTNet leased lines.

When combined with some exceptional offers, your business is ideally placed to transact an order with BT which includes the sales support you need with great commercials.

As a potential customer of BT Cloud Voice, you have three ways to buy your licences, call plans and hardware.

Case Studies

Woodrush School

Industry - Education

Their problem was - Woodrush was an existing customer of BT via Local Business faced with an end of life legacy ISDN system. The team were not happy with the current proposed solution and advice. They reached out to Network Union (Netify) for further options across both hosted telephony and their existing leased line which was then upgraded to meet the additional traffic.

Results - Faye Parker ordered 100 Cloud Voice licences at an excellent price point. Network Union placed their orders against the existing Woodrush BT account and successfully applied to remove early ISDN termination fees.

Vale Garden

Industr- Manufacturing

Their problem was - Vale were losing confidence in proposals received to replace their legacy onsite phone system. The IT team were unsure whether all technical aspects had been captured to allow a successful migration into the Cloud.

Results - Nik Bahl from BT and Network Union conducted a workshop to align their features with BT Cloud Voice capability. In addition, we met budgets allowing Vale to save against their previous voice costs.

What can we offer?

What is BT Cloud Voice?

BT's Cloud Voice is one of the strongest next-generation "work-from-anywhere" cloud solutions. The service comes in three packages; Basic, Connect and Collaborate with features ranging from Hunt Groups, Call Analytics, Call Director and Cisco Webex Teams. The solution enables teams to receive calls to their office number on any device, wherever they go. The all-in-one communications on any device allows users to keep working from anywhere, with 24/7 support from BT's UK based helpdesk.

New locations, devices and users can be added as your business grows and Cisco Webex provides employees with collaboration tools such as; file sharing, video conferencing and instant messaging. Free automated updates by BT remove the hassle and stress of keeping your communications up-to-date, offering access to the latest features and ensuring your communications stay secure with the latest security patches.

Don’t make many international calls? The Pay As You Go international option is a great selection otherwise you will require separate UK and an international packages. Currently should the purchase of BT Cloud Voice include a new BTNet or fibre product, new customers can waive their connection charge (usually £100), to connect for free.

Cloud Voice is supported on a wide variety of peripherals from personal speakerphones, handsets, door access controls, headsets, hold music & messaging and call analytics packages.

Call Analytics is delivered in three packages; Insight, Report and Report Premier and uses an online portal available on wallboards, PC and mobile devices to show trends and view reports to keep track of missed, made, attempted and received calls.

Don't have experience with BT systems and employees have grown attached to your legacy hardware? Don't worry, BT provide training courses either on-site or via webcast for administrators as well as a Cloud Voice training platform to ensure your employees are up to speed with the new kit.

What are the calling plan and per minute costs for BT Cloud Voice?

  • All calling plans are shared across users and are not applied at an individual level.
  • A UK and International package must be selected.
  • If your business does not make calls outside of the UK, pay as you go is selected.
  • Minutes range from 500 through to 60,000 with a further unlimited option.
  • Note that our current discount offer only applies to the license costs, not calling packages.

Discuss your requirements with an expert

We’ll walk you through the licence options and considerations with regards to ensuring connectivity is fit for purpose.

  • Ongoing Technical Account Management
    Ordering Cloud Voice via the BT channel means our technical account managers become your point of contact during the contract (We all use Cloud Voice by the way)
  • Cloud Voice Delivery, Project Management and Change control - all of our team are technically biased - this is perhaps a major difference vs. the BT direct sales team.
  • At Netify, we understand the dependancies of Cloud services and what it means to ensure the underlying infrastructure is fit for purpose
  • We’ve taken the time to gain clarity on the order process together with each and every feature

BT Cloud Voice – Easy 3-9 Licences Offer
Description BT Cloud Voice product tailored for customers with 3 to 9 users, combinable with Solus SOGEA or FTTP. Available on 36 and 60 month terms.
Offer Pricing £19.07 per user (60 month contract)
£19.63 per user (36 month contract)
Included Unlimited calls per licence, free Yealink W73P DECT Solution per licence
Yealink W73P DECT Solution Features 1.8” 128 x 160 TFT colour screen, up to 35 hours talk time, 50m/300m range, can be used with up to 10 handsets, HD Voice, Hearing Aid Compatible, 10/100M Ethernet port
Licence Features Access to Cisco Webex, Call Director, Voicemail, Hunt Group Plus, Online portal, Auto call routing, Call transfer, Three way calling, Auto-attendant, Busy lamp field
Note Auto-attendant and Busy lamp field are not included as standard – they are part of this specific deal.