{"page":"/resell/bt-business-internet/","canonical":"https://netify.co.uk/resell/bt-business-internet/","title":"Become an Internet Solutions Reseller with Netify","scope":"Internet services reseller recruitment, with complete BTnet programme and product references. BTnet terms apply only to BTnet. Provider availability and terms are confirmed during application.","internetResellerFaqs":[{"question":"How do I become an internet solutions reseller with Netify?","answer":"Choose the connectivity products and providers you want to sell, then complete the Netify application. The team reviews your business and confirms the available routes, support and commercial terms before you start."},{"question":"Can I become an ISP reseller through Netify?","answer":"You can apply to sell established providers’ internet services through Netify. The BT route described here is provider-billed: BT contracts with, delivers, bills and supports the customer. It is not an offer to operate your own ISP network or buy wholesale capacity for your own billing platform."},{"question":"Can I resell broadband and leased lines?","answer":"Yes. Netify has a broadband reseller route and a BTnet leased-line route. Product availability and the provider arrangements are confirmed during application. The BTnet commercial and technical detail below applies to BTnet; it should not be applied to another provider."},{"question":"How can resellers add Ethernet to business connectivity packages?","answer":"Start with the customer’s site, bandwidth, resilience and installation requirements. Use those requirements to prepare a dedicated-connectivity quotation, confirm the delivery scope and charges, and agree who handles the order and support. BTnet product, quotation and installation detail is retained below."},{"question":"Do I need my own billing platform to resell BTnet?","answer":"No. On the BT route described here, BT bills the customer. Netify supports the reseller relationship, with product training and quoting support described in the programme reference below."},{"question":"How do I get my first customer quoted?","answer":"Apply with your business details and discuss the customer opportunity with Netify. Confirm the installation address, required bandwidth, contract term and resilience requirements. The pricing calculator below provides an estimate; a site-specific quote and the applicable order terms must be confirmed."}],"application":"https://netify.co.uk/go/bt-reseller-application/?from=%2Fresell%2Fbt-business-internet%2F&placement=internet-reseller","referenceArticles":[{"id":"what-is-a-bt-leased-line","title":"What is a BT Leased Line? (BTnet)","text":"A BT leased line - known as BTnet - is a dedicated fibre circuit which is connected from your premises to BT's network. While leased line services are all broadly similar, there are some reasons to consider BT leased lines vs their competitors. In this article, we'll answer the question 'What is a BT Leased Line?' with an outline of how each feature will benefit your business vs SOGEA or FTTP Broadband. How do BT leased lines compare with Broadband? While Broadband may now offer similar download speeds, BTnet leased lines provide a dedicated circuit that is installed directly to your business with symmetrical upload and download speeds. As the BTnet service is a dedicated connection, you are not sharing the service with other customers at the circuit level which helps improve latency and jitter at the same time as avoiding congestion. Broadband customers connect to an aggregated bandwidth point which is shared and engineered across their customer base. In comparison, BT leased lines do not shared connectivity between customers. Comparison of BT Leased Lines vs BT Broadband The Internet is an integral tool for all businesses as the enabler to collaboration and Cloud-based applications. With high speed FTTP (Fibre to the Premises) with bandwidth of up to 900Mbps is available, many businesses to wonder why they need to spend on a leased line service which is considerable Netify's SD-WAN & SASE Network Security Blog Robert Sturt Deeper Dive: Netify Compares BT Leased Lines vs BT Broadband As you will read in this article, BTnet offers the option of Meraki Cybersecurity which includes malware protection, breach detection, firewall capability, content filtering, web filtering and endpoint protection. And while BT Broadband does offer security, the features are not comparable to Meraki. Feature BT Leased Lines BT Broadband Bandwidth Dedicated and uncontended Shared with other users Speeds Symmetrical (same upload and download speeds) Asymmetrical (higher download speeds vs upload) Reliability and Uptime High (with SLAs) Varies Scalability High (easy to upgrade bandwidth) Depends on the package Security High (private connection) Included Norton™ Security Cost Higher More affordable Wi-Fi Coverage Depends on setup Complete Wi-Fi coverage What is the BT leased line target SLA availability? BTnet aims for 100% target availability with 24/7 support if general support is required for the leased line service. Their aim is to fix faults within five hours regardless of the time of day or night. If an outage occurs, BT provide a money-back credit as part of their commitment to maintaining their 100% target service level availability. It is worth knowing that the maximum compensation in a quarter is capped at the equivalent of ten days rental charge. If you order resilient circuits and experience an outage, BT will adjust the rental charges for both your main and backup connections. In terms of installation lead-time SLA, BT will confirm the CCD (Committed Delivery Date) once they have completed your initial site survey. The site survey is conducted by Openreach to understand the level of work required to deliver your BTnet circuit. In some instances, excess construction charges (ECC's) may apply depending on the engineering tasks needed to install your leased line. Any ECC's are disclosed at site survey stage - at this point, you can cancel the service without penalties if the costs are too high. In the case of complex deliveries, BT may not be able to provide a CCD. Instead, they'll will provide you with an expected completion date (ECD) - note that these scenarios are not covered by the BT service level agreement (SLA). BT consider the service delivered once they have provided the managed customer premises equipment (CPE) with configuration and service tests to ensure the circuit is connected. If BT fail to meet the CCD, they will provide on-time delivery service credits. This means you will receive a discount on the connection charge based on the delay in delivery. The reduction in connection charges will be as follows: Number of Working Days Beyond CCD Reduction in Connection Charges 1-10 working days 5% 11-15 working days 10% 16-20 working days 15% More than 20 working days 20% 💡 Note: you must submit a claim within 28 days of the CCD, quoting your customer order reference number (PIP number). What support do BT leased lines offer? BTnet support is provided via their dedicated phone line on 0808 100 2440 which is available 24/7. What Cybersecurity is offered with BT leased lines? One of the options for BTnet leased lines is Meraki Cybersecurity which has fast become essential due to the rise of cyber threats and data breaches-robust security measures are crucial for any business. BT with Meraki offers malware protection to protect your network from harmful software that could compromise your data or cause general disruption. The BTnet Meraki malware capability is constantly monitoring for potential threats at the same time as providing real-time protection and alerts so your business can take immediate action to mitigate any risks. In addition to BTnet malware protection, Cisco Meraki Security also includes breach detection capabilities. This means that any breaches in your network security will be quickly detected which enables you to respond and take action as required. By identifying potential threats on an almost realtime basis, you can minimise the impact and prevent any further damage. Another important feature of BTnet Cisco Meraki Security is its firewall capability . The Meraki firewall prevents unauthorised access to your network by blocking specific traffic based on type - e.g. port number or application type. BTnet Meraki Security offers content filtering and web filtering features allowing you to control access to potentially harmful websites and content which ensures that your employees are only accessing safe and appropriate content during work hours. With BYoD (Bring your own device), Cisco Meraki Security is necessary to secure endpoints which includes mobiles, tablets and laptops. The Meraki capability is designed to secure entry points so that all devices are protected against potential vulnerabilities. With malware protection, breach detection, firewall capability, content filtering, web filtering and endpoint protection, Meraki offers a complete security solution in partnership with BTnet leased lines. Security Feature Description Protection Against Malware The Meraki provides protection against malware to help you ensure data is not compromised. Breach Detection The system is designed to detect any breaches in your network security which provides the ability to respond when threats occur. Firewall Capability The Meraki firewall blocks unauthorised access to your network. Content Filtering Web filtering controls access to potentially harmful websites and content. Web Filtering This is a component of Broadband and BTnet (with Meraki) which helps mitigate risks by controlling access to potentially harmful websites and content. Endpoint Protection Secures endpoints across end-user devices including mobile, tablets, laptops or any device. What SLA do BT Leased Lines offer? BTnet offers a Service Level Agreement (SLA) that guarantees 100% availability of the service, subject to the terms of the agreement. If there is an outage, BTnet will reduce your rental charge for the service by one day's rental charge per hour of downtime. The maximum reduction applied per quarter will be capped at ten hours of outage which is equivalent to ten days' rental charge for your service. BTnet also guarantees an average round-trip transmission time of 20 milliseconds or less between BT core PoPs (Point of Presence). For the transatlantic network connection, the latency guarantee is an average round-trip transmission time of 95 milliseconds or less between designated transit routers at each end of the transatlantic link. If BTnet does not meet the latency guarantee for two consecutive months, they will provide a discount equivalent to one day's rental charge for your service. Table of Key Points Key Point Description Target availability 100% Outage reduction One day's rental charge per hour of downtime. Maximum outage reduction Ten hours per quarter. Latency guarantee 20 milliseconds for UK core network connection. Latency guarantee 95 milliseconds for transatlantic network connection. Discount for missed latency guarantee One day's rental charge. Claims process Reduction in rental charges. Exceptions Site outside BT's licensed area, fault on your network, or suspension of service. How does Cloud Voice (VoIP) work with BT leased lines? BT leased lines offer a dedicated and symmetrical connection, meaning that the upload and download speeds are the same (unlike Broadband). This ensures that even if upstream bandwidth is constrained, your Cloud Voice calls are not. impacted. In addition, the performance of leased lines offers the best possible latency and jitter with the BTnet 100% uptime guarantee. One key enabler to Cloud Voice is the ability to prioritise voice traffic which also ensures optimal call quality. BTnet QoS positions businesses to allocate a specific percentage of bandwidth for voice traffic which translates to a consistent calling experience. This ensures that voice calls are given priority over other types of internet traffic, such as file downloads or video streaming. What bandwidth options are available with BT leased lines? BT provides scalable bandwidth options that allow businesses to easily adjust their connection speed as requirements evolve. BTnet leased lines offer lower bandwidth options starting from as low as 100 Mbps through to load balanced 10 Gbps circuits. If your business demands more bandwidth due to larger team sizes, frequent use of cloud applications or the need for high-quality video conferencing, BTnet leased lines also provide higher bandwidth options with the flexibility to tailor their connection to their specific needs. This ensures that you are not paying for more bandwidth than you require or experiencing any performance issues due to insufficient capacity. Is load-balancing available with BT leased lines? BT leased lines offer load balancing options to help businesses optimise their network by distributing network traffic evenly across dual leased lines. If one leased line experiences an outage, the traffic can be automatically redirected to other available line which ensures uninterrupted connectivity. We touched on this within the Cloud Voice section earlier, BTnet is also available with Meraki Intelligent single site SD WAN which enables your business to prioritise certain types of traffic, i.e. Voice vs Email. This ensures that critical applications receive the necessary bandwidth and quality of service to deliver a smooth and seamless user experience. What BT leased line resilient and diverse options are available? The first resilience option (RA01) offered by BT encompasses a service that includes a dual fibre connection with auto-changeover hardware. This service ensures uninterrupted customer service by automatically rerouting network traffic to an alternate fibre service via a distinct routing path within 50 milliseconds should there be a fibre failure. The second resilience option (RA02) provided by BT comprises a resilience service that features two distinct connections commissioned using end-to-end path separation. This service guarantees continuous customer service by maintaining functionality even in the event of a fibre and/or hardware failure. Robert Sturt Managing Director Robert Sturt is a leading expert in SD-WAN and enterprise network solutions with extensive experience in telecommunications and network infrastructure. As a Forbes Business Council member and contributor to TechTarget, he provides strategic insights on network transformation and digital connectivity solutions. His expertise spans SD-WAN implementation, network security, and enterprise digital transformation initiatives. LinkedIn • Forbes • TechTarget Fact-checked by: Harry Yelland - Cybersecurity Writer, Netify","attribution":"BT Business What is a BT Leased Line? (BTnet) Robert Sturt · 21 July 2023 · Updated 23 April 2026 · 8 min read","captured":"2026-11-02","sha256":"195605307a3f923193e7c72241e663f74a4ba038c932f14d27a5560c2570abe8","canonical":"https://netify.co.uk/resell/bt-business-internet/#what-is-a-bt-leased-line"},{"id":"why-choose-btnet","title":"Why Choose BT’s BTnet Leased Line: Key Benefits Explained","text":"BTnet Leased Line – Complete Overview Speed, Security, SLA, Pricing, Failover & Competitor Comparison Why Choose BTnet? SLA 5-hour fix time + service credits Security Cisco Meraki & Fortinet Backbone UK, EU & Global fewer hops No 1 Rated by Netcraft Gartner Magic Quadrant leader recognition • Traffic stays on BT backbone – better Cloud, Voice & Video performance • Meraki provides WiFi, threat protection, virus scanning, firewall & web filtering via BT web portal • Chosen by SMEs and large Global Enterprise businesses • 100% uptime target with dual resilient, diverse circuit options Bandwidth: BTnet vs Broadband FTTP Broadband Download: Up to 900Mbps Upload: Much lower than download Bandwidth: Asymmetrical Infrastructure: Shared (contended) SLA: Typically not included Variable latency, jitter & packet loss BTnet Leased Line Download: Up to 10Gbps Upload: Symmetrical (same as download) Bandwidth: Symmetrical Infrastructure: Dedicated (uncontended) SLA: Uptime, latency, jitter, fix times guaranteed Bearers: 1Gbps and 10Gbps available Pricing (via Network Union BT Partnership) Contract Bandwidth Router Monthly Cost 3 years 100Mbps Cisco 800Mb £325 5 years 1Gbps Cisco up to 1Gb £495 3 years 500Mbps Cisco Meraki 1Gb £535 5 years 500Mbps Cisco Meraki 1Gb £470 Key Factors: Edge device choice • Bandwidth tier (100Mbps–10Gbps) • Contract term • Resilience options ! Openreach covers the first £2,800 of excess construction charges. Additional costs depend on site survey. Longer contract terms (5yr vs 3yr) typically reduce monthly cost. Installation costs vary – factor into total cost of ownership. BTnet Service Level Agreement (SLA) 100% Availability target with compensation ≤20ms UK core latency (round-trip) ≤95ms Transatlantic latency (round-trip) 5hr Fix time target Late Delivery Service Credits 1–10 working days late: 5% • 11–15 days: 10% • 16–20 days: 15% • 20+ days: 20% CCD confirmed after survey. ECC or complex deliveries may receive an ECD instead (not covered by SLA). Outage Compensation One day's rental charge per hour of downtime (capped at 10 hours per quarter). Latency Guarantees UK core: ≤20ms • Transatlantic: ≤95ms • Measured in 10-min intervals over a calendar month Compensation: One day's rental charge discount if missed for two consecutive months. Credits applied as rental charge reduction within next two billing cycles. Disputes: written notification within 2 months of invoice date. Failover & Resilience Options Failover (Active/Standby) Second Openreach circuit activates automatically if the primary fails. Standby only – not both active simultaneously. Load Balancing (Active/Active) Traffic distributed evenly across both circuits at all times. If one fails, the other takes the full load. BT's Five Ways to Strengthen Connection 1. Backup Equipment Two devices per circuit with two connection points 2. Diverse Routing Two circuits enter building via different physical routes 3. Exchange Resilience Circuits originate from different BT exchanges 4. Site Diversity Circuits into different buildings sharing a local network 5. Core Network Diversity Circuits kept separate within BT's core network BT RO2 (Resilience Option 2, formerly RAO2): Eliminates single points of failure from premises to BT network edge. Dual building entry where possible. Dual exchanges for tail circuits. Overhead fibre if shared ducts are a challenge. Subject to survey. Cybersecurity: Cisco Meraki Integration Meraki Firewall Specifications • 100% cloud-managed • Layer 7 application visibility • Zero-touch deployment • Stateful firewall throughput: 250Mbps – 6Gbps • VPN throughput: up to 6Gbps • Advanced security throughput: up to 4Gbps • 1G/10G fibre & copper interfaces • Features: Traffic shaping, identity-based policies, web caching, auto VPN, geo-based IP firewalls • SD-WAN: Meraki MX manages multiple hubs with distributed branches from a single location Threat Protection (Advanced Licence Required) Sourcefire SNORT Intrusion detection engine AMP Anti-Malware HTTP download inspection Security Reporting Visual portal dashboard SNORT Rulesets: Connectivity (baseline) → Balanced (moderate) → Security (maximum – malware, SQL injection, exploits) Web Filtering (Advanced Security Edition) Category blocking with per-site exceptions • URL pattern filtering • HTTPS filtering • YouTube restriction Flexibility, Scalability & Applications • SD-WAN: VPN between branch offices, HQ & remote users (co-managed or fully managed) • Speed range: 10Mb to 10Gb – simple upgrade, no new circuit needed • Cloud: Google Workspace, Azure, AWS, multi-cloud – traffic stays on BT backbone to data centres • VoIP: Optimised for BT Cloud Voice & SIP – low latency with QoS prioritisation • Latency & jitter SLAs ensure consistent Cloud, Voice & Video performance BTnet is designed for businesses only. Installation at a home address is possible but will incur considerable excess construction charges. BTnet vs Competitors Provider SLA Cybersecurity Standout BT (BTnet) 100% target Meraki & Fortinet Netcraft No 1 + compensation managed firewall 5G-ready, RO2, SD-WAN Virgin Media 99.85% Built-in Cisco Symmetrical speeds 24/7 monitoring cybersecurity DIA, flexible add-ons Colt 99.99% Secure connections Global coverage guaranteed emphasis on reliability 24/7 support, cloud-first TalkTalk 100% Firewall & DDoS Direct cloud peering + compensation protection full-fibre Ethernet The best provider depends on individual business needs. Consider pricing, customer service, SLA, and cybersecurity when comparing. Source: Network Union BT Partnership • Pricing subject to site survey • SLA details per BTnet Service Level Agreement A BTnet Leased Line offers unrivalled speed, bandwidth, and reliability, which makes the service a good choice for businesses that rely heavily on internet connectivity. With one of the best Service Level Agreements (SLA) across all leased line providers, businesses experience high uptime with single circuits or even improved uptime with dual resilient, diverse circuits. Why Choose BTnet? BTnet is typically chosen by SMEs and large Global Enterprise businesses because of three main value-add areas: The BTnet Service Level Agreement Cybersecurity partnerships with Cisco Meraki and Fortinet UK, European, and BT Global Services IP Backbone No 1 rating by Netcraft Brand recognition and trust REASON DETAIL BUSINESS BENEFIT BTnet Service Level Agreement Guarantees across uptime, network performance, fix times, and delivery with money-back credits Financial compensation if targets are missed; 5-hour fix time Cybersecurity partnerships Cisco Meraki and Fortinet – threat protection, virus scanning, firewall, web filtering, and WiFi Integrated security managed via BT-provided web portal without third-party procurement BT IP Backbone UK, European, and BT Global Services network – traffic stays on a single network with fewer hops Better Cloud, Voice, and Video application performance Netcraft No 1 rating Recognised as the No 1 leased line provider by Netcraft Independent validation of network performance Brand recognition and trust BT brand with Gartner Magic Quadrant recognition for the Global IP network Confidence for procurement and stakeholder sign-off We’ll discuss the BT Leased Line SLA in more detail within this article, but in short, the SLA provides guarantees across uptime, network performance, fix times, and delivery. BT’s partnership with Meraki and Fortinet offers much-needed threat protection, virus scanning, Firewall, and web filtering. In addition, choosing Meraki means your business is also provided with strong WiFi performance which is easily managed and monitored using the BT-provided web portal. Perhaps one of the overlooked areas when customers consider BTnet is the backbone coverage (i.e., their IP network). The majority of your traffic will remain on the BT backbone, which results in better network performance because traffic does not need to traverse multiple hops (or rather, multiple networks). The result is simply better Cloud application performance, especially for Voice or Video and any application which requires fast responses. Netcraft is recognised as the No 1 leased line provider, which provides further confidence across capability especially when combined with the overall BT brand recognition. Bandwidth Comparison with Broadband BTnet Leased Lines offer a speed advantage when compared to traditional broadband connections. Although FTTP (Fibre to the Premises) is capable of matching download speeds up to 900Mbps, the upload bandwidth is much lower. With BT Leased Lines, bandwidth is symmetrical so you’ll receive the same upload and download performance. BTnet Leased Line vs FTTP Broadband – Bandwidth Comparison ATTRIBUTE FTTP BROADBAND BTNET LEASED LINE Maximum download speed Up to 900Mbps Up to 10Gbps Maximum upload speed Much lower than download Symmetrical – same as download speed Bandwidth type Asymmetrical (download faster than upload) Symmetrical (equal upload and download) Infrastructure Shared (contended with other users) Dedicated (uncontended, single customer) Circuit bearer sizes available N/A Up to 1Gbps and 10Gbps bearers SLA-backed performance guarantees Typically not included Yes – uptime, latency, jitter, fix times guaranteed with service credits Network performance (latency, jitter, packet loss) Variable – affected by contention and shared infrastructure Improved – dedicated circuit eliminates contention The maximum upload/download speed achievable on a BTnet circuit depends on the circuit bearer. BTnet offers circuit sizes of up to 10Gbps, which in turn determine the service bandwidth (or port speed) and ultimately the service speed on offer. Overall, BT’s BTnet Leased Line delivers an improved internet connection experience, with greater bandwidth flexibility and symmetrical upload and download speeds. These features make it an attractive option for businesses looking to upgrade from traditional broadband. Cost and Pricing When pricing BTnet, customers need to consider their options as follows: The BTnet edge device – you can choose from standard Cisco routers, Meraki, or Fortinet edge devices with Cybersecurity options. Bandwidth – all circuits are now delivered on 1Gbps circuits (10Gbps is available) with the initial tier starting at 100Mbps. Resilience and diversity – BTnet can be architected with no single point of failure by using 2 diversely routed Openreach circuits which are designed with complete separation (subject to survey). BTnet Leased Line Pricing Examples (via Network Union BT Partnership) CONTRACT TERM BANDWIDTH ROUTER MONTHLY COST 3 years 100Mbps Cisco 800Mb router £325 5 years 1Gbps Cisco up to 1Gb router £495 3 years 500Mbps Cisco Meraki 1Gb router £535 5 years 500Mbps Cisco Meraki 1Gb router £470 BTnet Leased Line Pricing Factors COST FACTOR DETAIL Edge device choice Standard Cisco routers, Cisco Meraki, or Fortinet – each with different cybersecurity capabilities and price points Bandwidth tier Circuits delivered on 1Gbps bearers (10Gbps available), starting from 100Mbps Resilience and diversity Optional dual diversely routed Openreach circuits for no single point of failure (subject to survey) Excess construction charges (ECC) Openreach currently covers the first £2,800 of excess charges; additional costs depend on site survey results Contract term impact Longer terms (e.g. 5 years vs 3 years) typically reduce the monthly cost Installation costs Vary depending on site survey; must be factored into total cost of ownership For standard pricing examples, The Network Union BT Partnership is able to provide a 3-year contract term with a bandwidth of 100Mbps using a Cisco 800Mb router; the monthly cost is £325. Similarly, for a 5-year contract term with a bandwidth of 1Gbps using a Cisco up to 1Gb router, the monthly cost is £495. In addition to the Cisco routers, BTnet Leased Line also provides options for Cisco Meraki routers. For example, a 3-year contract with 500 Mbps bandwidth using a Cisco Meraki 1Gb router is priced at £535 per month. As a comparison, the same bandwidth and router option for a 5-year contract is priced slightly lower at £470 per month. It is essential to factor in any potential installation costs when considering the leased line total cost of ownership. These costs may vary depending on whether the site survey results require additional excess construction charges. Openreach currently covers the first £2800 of excess charges. BTnet Leased Line Failover Options: Protection against unforeseen circuit breaks with a second circuit option Where maximum uptime is a must-have feature, BT offers a number of options to create an architecture which includes no single point of failure. BTnet Leased Line – Single Point of Failure and Resilience Architecture Failover : This feature activates if the main circuit fails, providing continuous connectivity. Openreach delivers a second circuit that takes over when the primary circuit fails, which allows businesses to maintain connectivity in the event of an issue with the primary circuit. Load Balancing : With this option, both circuits are active and traffic is load balanced evenly across both circuits. If one circuit fails, the other takes the full load, which ensures that businesses can maintain their connectivity without disruption. BTnet Failover Modes FAILOVER MODE HOW IT WORKS BOTH CIRCUITS ACTIVE? WHAT HAPPENS ON FAILURE Failover (active/standby) Second Openreach circuit activates automatically if the primary circuit fails No – standby circuit activates on failure only Standby takes over; continuous connectivity maintained Load Balancing (active/active) Traffic is distributed evenly across both circuits at all times Yes – both circuits carry traffic simultaneously Surviving circuit takes the full load without disruption BT’s BTnet Leased Line also provides Five Ways to Strengthen Connection for added resilience: Backup Equipment : BT sets up two devices for each circuit with two connection points providing redundancy in case one device fails or is accidentally disconnected. Diverse Routing : The two circuits enter the building via different routes which offers added protection against potential breaks in the line. Exchange Resilience : Circuits originate in different exchanges to protect against rare exchange failures that could affect connectivity. Site Diversity : Circuits can be taken into different office buildings sharing a local network, offering added resilience in case a single building experiences an issue. Core Networking Routing Diversity : Circuits are kept separate within BT’s core network to ensure optimal resilience and protection. BTnet Five Ways to Strengthen Connection – Resilience Layers # RESILIENCE LAYER WHAT BT PROVIDES WHAT IT PROTECTS AGAINST 1 Backup Equipment Two devices per circuit with two connection points Device failure or accidental disconnection 2 Diverse Routing Two circuits enter the building via different physical routes Cable breaks or damage to a single entry path 3 Exchange Resilience Circuits originate from different BT exchanges Rare exchange failure affecting connectivity 4 Site Diversity Circuits taken into different office buildings sharing a local network Single building outage (fire, flood, power loss) 5 Core Networking Routing Diversity Circuits kept separate within BT’s core network Core network path failure By offering a range of failover options, BT’s BTnet Leased Line ensures that businesses can maintain a reliable and resilient internet connection even when the primary circuit suffers a complete outage. BT RO2 (Resilience Option 2), formerly known as RAO2 (Resilient Access Option 2), is BT’s solution for providing BTnet leased line circuit diversity. Where possible, Openreach will utilise dual building entry points, but many structures, especially listed ones, offer only one entry. Tail circuits, extending from the building to the BT Exchange, benefit from the use of dual Exchanges for enhanced resilience. However, shared cable ducts can pose challenges, sometimes necessitating innovative solutions which include overhead fibre options from Openreach. The primary objective of BT RO2 is to eliminate any single point of failure from the customer’s premises to the edge of BT’s network. True 100% uptime cannot be assured without an initial site survey. BT RO2 (Resilience Option 2) – Key Facts ATTRIBUTE DETAIL Full name BT RO2 (Resilience Option 2), formerly RAO2 (Resilient Access Option 2) Purpose Eliminate any single point of failure from customer premises to the edge of BT’s network Building entry Dual building entry points used where possible; some structures (especially listed buildings) offer only one entry Exchange diversity Tail circuits benefit from dual BT Exchanges for enhanced resilience Known challenges Shared cable ducts may require innovative solutions including overhead fibre from Openreach 100% uptime guarantee caveat True 100% uptime cannot be assured without an initial site survey Choosing BTnet Leased Line Cybersecurity options BTnet Leased Line offers enhanced security with their Cisco Meraki solutions. BTnet Meraki Firewall capability The BTnet Meraki cloud-based management capabilities enable automation features, real-time monitoring, and scheduled updates to ensure company-wide security policies are upheld. The BTnet and Meraki solution provides Layer 7 traffic classification and control, analysing network traffic through advanced fingerprinting and categorising each flow for enforcement based on access control policies. BTnet with Meraki firewalls includes both wired and wireless firewalls and is renowned for exceptional security features and capabilities. BTnet Meraki firewalls are 100% cloud-managed with Layer 7 application visibility, advanced traffic shaping, identity-based policies, web caching, and auto VPN self-configuration. Technical specifications include a stateful firewall throughput ranging from 250Mbps to 6Gbps VPN throughput suitable for a wide range of clients and advanced security throughput up to 4Gbps. The Meraki MX series also supports dual-band channels, 1G/10G fiber and copper interfaces with geo-based IP firewalls. BTnet customers are able to buy BT SD-WAN which enables the Meraki MX to manage multiple hub locations with distributed branches and campuses, allowing for cloud security management from a singular location. The zero-touch management feature ensures that all Meraki firewall models can be remotely installed, configured, and managed, which reduces the need for physical interventions to further protect against security risks. BTnet Meraki Firewall – Technical Specifications SPECIFICATION DETAIL Management model 100% cloud-managed Traffic classification Layer 7 application visibility with advanced fingerprinting Stateful firewall throughput 250Mbps to 6Gbps VPN throughput Up to 6Gbps Advanced security throughput Up to 4Gbps Firewall types Both wired and wireless firewalls Interfaces 1G/10G fibre and copper with dual-band channels Key features Advanced traffic shaping, identity-based policies, web caching, auto VPN self-configuration, geo-based IP firewalls SD-WAN integration BT SD-WAN enables Meraki MX to manage multiple hub locations with distributed branches and campuses from a single location Deployment model Zero-touch management – remotely installed, configured, and managed with no physical intervention required BTnet Meraki Threat Protection BTnet leased lines with CISCO Meraki include advanced threat protection features which include the Sourcefire SNORT intrusion detection engine and AMP anti-malware technology depending on the licence (these features require Advanced). The Advanced Malware Prevention (AMP) inspects HTTP file downloads, blocking or allowing based on threat intelligence from the AMP cloud. The system also provides options to deal with false positives, allowing administrators to whitelist specific URLs or files. Intrusion Detection and Prevention are key components which inspect all traffic between LAN and the internet and between VLANs. There are three detection rulesets: Connectivity Balanced Security BTnet Meraki Threat Protection Features FEATURE TECHNOLOGY WHAT IT DOES LICENCE REQUIRED Intrusion Detection Sourcefire SNORT engine Inspects all traffic between LAN and the internet and between VLANs Advanced Anti-malware AMP (Advanced Malware Prevention) Inspects HTTP file downloads; blocks or allows based on AMP cloud threat intelligence Advanced Intrusion Prevention SNORT signatures Automatically protects the network; administrators can specify protected networks and whitelist specific SNORT signatures Advanced False positive handling AMP whitelist Administrators can whitelist specific URLs or files to deal with false positives Advanced Security Reporting BTnet Meraki portal Visual representation of intrusion detection events categorised by signatures, networks, and clients Advanced BTnet Meraki SNORT Detection Rulesets RULESET DETECTION LEVEL THREATS DETECTED Connectivity Baseline – minimal false positives, prioritises network availability Known high-confidence threats Balanced Moderate – balances security coverage and network performance Broader threat coverage including common malware Security Maximum – most comprehensive detection Malware, SQL injections, exploit kit activities, and advanced threats These rulesets are designed to detect various threats, including malware, SQL injections, and exploit kit activities. For more on this, the NCSC provides excellent guidelines on malware protection. BTnet Meraki supports intrusion prevention which automatically protects the network—administrators can also specify protected networks and whitelist specific SNORT signatures. A comprehensive Security Report is available via the BTnet Meraki portal which offers a visual representation of intrusion detection events, categorised by signatures, networks, and clients. BTnet Meraki Web filtering Meraki also offers Web Filtering – this feature enables organisations to block specific website categories based on their policies and also offers the flexibility to block or allow individual websites. For example, while blocking the “Internet Communications” category, exceptions can be made for specific sites – gmail.com or facebook.com. Configurations for content filtering are accessible under Security & SD-WAN > Configure > Content filtering enabling you to block website categories, URL category list size, web search filtering, and restricted YouTube content. Specific URL patterns can be blocked or allowed and the system supports IP addresses in these fields – BTnet Meraki also supports HTTPS filtering. Additionally, group policies can be applied based on Active Directory user groups which means you can configure tailored network experiences. The content filtering prioritises blocked and allowed URL patterns followed by group policy rules and then global content filtering rules. This hierarchical structure ensures that specific URL exceptions override broader category-based rules, ensuring precise content control. This advanced content filtering is available exclusively with the Advanced Security Edition licensing. BTnet Meraki Web Filtering Capabilities CAPABILITY DETAIL LICENCE REQUIRED Category blocking Block entire website categories with per-site exceptions (e.g. allow gmail.com within blocked “Internet Communications” category) Advanced Security Edition URL pattern filtering Block or allow specific URL patterns; supports IP addresses Advanced Security Edition HTTPS filtering Supported – filters encrypted web traffic Advanced Security Edition YouTube restriction Restricted YouTube content filtering available Advanced Security Edition Web search filtering Available via content filtering configuration Advanced Security Edition Active Directory integration Group policies applied based on AD user groups for tailored network experiences Advanced Security Edition Configuration path Security & SD-WAN > Configure > Content filtering Advanced Security Edition BTnet Meraki Content Filtering – Priority Order (Highest to Lowest) PRIORITY RULE TYPE DESCRIPTION 1 (highest) Blocked and allowed URL patterns Specific URLs or IP addresses explicitly blocked or allowed – overrides all other rules 2 Group policy rules Policies applied based on Active Directory user groups 3 (lowest) Global content filtering rules Broad category-based blocking with site-level exceptions The BTnet SLA (Service Level Agreement) The BTnet Leased Line SLA includes guarantees around service delivery and network performance with money-back credits provided as compensation if BT doesn’t meet these standards. During the installation process, BT commits to delivering the service on or before the customer committed date (CCD) which is confirmed after a survey. In cases involving excess construction charges (ECC) or complex deliveries, a CCD might not be provided and an expected completion date (ECD) is given instead. It’s important to note that these scenarios aren’t covered by the SLA. Service delivery is considered complete once the managed customer premises equipment (CPE) and the dedicated circuit connecting the site to BT’s network are provided. If BT fails to meet the CCD, on-time delivery service credits are provided which reduces the connection charge based on the delay. The reductions are as follows: 1-10 working days: 5% 11-15 working days: 10% 16-20 working days: 15% More than 20 working days: 20% BTnet SLA – Late Delivery Service Credits DELAY BEYOND CUSTOMER COMMITTED DATE (CCD) CONNECTION CHARGE REDUCTION 1–10 working days late 5% 11–15 working days late 10% 16–20 working days late 15% More than 20 working days late 20% BT aims for a 100% service availability target. In case of an outage, rental charge reductions are provided based on the outage duration: Up to 10 hours of outage: Equivalent to one day’s rental charge per hour of downtime. Maximum reduction per quarter is capped at ten hours of outage. BTnet SLA – Outage Compensation SLA METRIC TARGET COMPENSATION CAP Service availability 100% One day’s rental charge per hour of downtime Maximum 10 hours of outage compensation per quarter BT also provides a latency guarantee which is calculated as the average of round-trip transmission measurements taken in ten-minute intervals during a month. Results are available on www.bt.net. The latency guarantees vary based on the network: UK core network: Average round-trip transmission time of 20 milliseconds or less. Transatlantic network: Average round-trip transmission time of 95 milliseconds or less. BTnet SLA – Latency Guarantees NETWORK LATENCY GUARANTEE (AVERAGE ROUND-TRIP) MEASUREMENT METHOD COMPENSATION IF MISSED UK core network 20 milliseconds or less Average of round-trip measurements taken in 10-minute intervals over a calendar month One day’s rental charge discount if missed for two consecutive months Transatlantic network 95 milliseconds or less Average of round-trip measurements taken in 10-minute intervals over a calendar month One day’s rental charge discount if missed for two consecutive months BTnet SLA – Complete Summary of All Guarantees SLA AREA GUARANTEE CREDIT / COMPENSATION KEY CONDITIONS On-time delivery Delivery on or before customer committed date (CCD) 5%–20% reduction in connection charge depending on length of delay CCD confirmed after survey; ECC or complex deliveries may receive an ECD instead (ECD not covered by SLA) Service availability 100% target One day’s rental charge per hour of downtime Maximum compensation capped at 10 hours of outage per quarter UK core latency ≤20ms average round-trip One day’s rental charge discount if missed for two consecutive months Measured in 10-minute intervals; results published on www.bt.net Transatlantic latency ≤95ms average round-trip One day’s rental charge discount if missed for two consecutive months Measured in 10-minute intervals; results published on www.bt.net Fix time 5-hour fix time target Covered under availability SLA compensation Support available via live chat, phone, or email Service delivery completion Managed CPE and dedicated circuit provided N/A – defines when SLA begins Service considered live once CPE and circuit connecting site to BT’s network are in place Credit payment method N/A Applied as reduction in rental charges within next two billing cycles Disputes must be notified in writing within two months of invoice date Understanding network latency is critical for evaluating these figures. If the latency guarantee isn’t met for two consecutive months, a discount equivalent to one day’s rental charge for the service is provided. Agreed reductions in charges due to the SLA will be paid as a reduction in rental charges, typically within the next two billing cycles. Any disputes concerning the application of the SLA to charges must be notified in writing within two months of the invoice date. Flexibility and Scalability BTnet Leased Line provides options for Managed SD-WAN capability which transforms the Meraki solution into a VPN between branch-office, HQ sites, and remote users. The BT SD-WAN service is delivered as a co-managed or fully managed service depending on requirements. Scalability is also a significant advantage offered by the BTnet Leased Line. The service provides access to speeds ranging from 10Mb to 10Gb, catering to various bandwidth requirements of different business needs. As a company expands and its internet demands increase, upgrading the service is straightforward with a simple change required to increase bandwidth. BTnet Flexibility and Scalability Features FEATURE DETAIL BENEFIT Managed SD-WAN Transforms Meraki into a VPN between branch offices, HQ sites, and remote users Secure connectivity across multiple locations from a single management platform SD-WAN management options Co-managed or fully managed service depending on requirements Flexibility to retain control or fully delegate to BT Speed range 10Mb to 10Gb Caters to businesses of all sizes from SME to large enterprise Bandwidth upgrade process Simple change required – no new circuit installation needed Straightforward scaling as business demands increase Internet Access and Applications Cloud Applications With the consumption of Google Workspace, Microsoft Azure, Amazon Web Services (AWS) or multi-cloud (combination of Cloud services) providers, BTnet is an important enabler to application performance. The global reach of the BTnet backbone means your Internet traffic will remain on a single network (i.e., the BT network) when destined to one of the Cloud vendor data centre locations. With BTnet’s latency and jitter SLAs, users are able to work via Cloud applications without network delay. VoIP Technology In addition to supporting cloud applications, BTnet is optimised for voice traffic which includes BT’s Cloud Voice and SIP services. Again, low latency network and local QoS (Quality of Service) results in excellent voice and video performance. For a deeper understanding of voice protocols, you can read about SIP Trunking. Cloud and Voice Applications Supported by BTnet APPLICATION TYPE EXAMPLES HOW BTNET HELPS Cloud platforms Google Workspace, Microsoft Azure, Amazon Web Services (AWS), multi-cloud Traffic stays on BT backbone to cloud vendor data centres – fewer network hops, lower latency Voice (VoIP) BT Cloud Voice, SIP services Low latency network and local QoS prioritisation for voice and video traffic Video conferencing Any real-time video application SLA-backed latency and jitter guarantees ensure consistent, delay-free performance BTnet Leased Line – VoIP and Network Performance Attributes ATTRIBUTE HOW BTNET LEASED LINES HELP Bandwidth Stable, high-speed dedicated connection with a 100% uptime guarantee Latency Dedicated connectivity ensures low latency (≤20ms UK core, ≤95ms transatlantic) Jitter Stable connection guarantees low jitter (consistent spacing between data packets) Packet Loss Superior reliability significantly reduces the chances of packet loss Encryption Robust encryption techniques to secure call data (requires correct Meraki capability purchase) Authentication Verification of call participants for enhanced security Quality of Service (QoS) BTnet prioritises voice and video traffic over other data Server Locations Wide network infrastructure ensures optimal server locations to reduce latency BTnet Leased Line vs Competitors BT’s BTnet leased line service offers several advantages over competing ISPs which include Virgin Media, Colt, and TalkTalk as primary competitors. It is always wise to consult the regulator, Ofcom, for the latest market reports. BTnet Leased Line vs Competitors – Provider Comparison PROVIDER CYBERSECURITY SLA UNIQUE FEATURES AWARDS BT (BTnet) Advanced threat intelligence, cloud security, and managed firewall services via Cisco Meraki and Fortinet Up to 100% availability with compensation for any downtime Direct cloud connectivity, 5G-ready, BTnet resilience options (RO2), SD-WAN Recognised by Netcraft as the No 1 leased line service in the UK Virgin Media Built-in Cisco cybersecurity 99.85% service availability with 24/7 monitoring Symmetrical speeds, dedicated internet access, future-proof and flexibility with add-ons Described as having an award-winning global network Colt Emphasis on the security and reliability of their leased line connections Guaranteed 99.99% SLA High-speed connectivity, global network coverage, 24/7 customer support, cloud prioritisation Described as having an award-winning global network TalkTalk Advanced firewall and DDoS protection 100% availability SLA with compensation for any downtime Direct peering with major cloud providers, full-fibre Ethernet and dedicated internet access Multiple industry awards for their Ethernet products UK Leased Line Provider SLA Comparison PROVIDER AVAILABILITY SLA DOWNTIME COMPENSATION BT (BTnet) 100% target One day’s rental per hour of downtime (capped at 10 hours per quarter) Virgin Media 99.85% Not specified in this comparison Colt 99.99% Not specified in this comparison TalkTalk 100% Compensation for any downtime It is essential to note that the best leased line provider for one business may not necessarily be the most suitable choice for another. In this regard, factors such as pricing, customer service, and additional features should also be taken into account when comparing ISPs like TalkTalk, Virgin Media, and Colt. Conclusion There are a number of reasons to choose a BTnet leased line. The first and primary reason is to avoid the shared infrastructure of the Broadband network which essentially means your network performance is improved across latency, jitter, and packet loss due to the dedicated nature of leased lines. The second reason is symmetrical bandwidth; you’ll receive the same upload bandwidth vs download which is a marked difference from Broadband. The third is the BTnet SLA which offers 5-hour fix times and service credits if an outage occurs. The fourth is the capability to architect a service which is built with no single point of failure, subject to survey. The fifth and final reason is the recognition by Netcraft which has awarded BTnet as the number 1 performing leased line service in the UK. Summary – Five Reasons to Choose a BTnet Leased Line # REASON DETAIL 1 Dedicated infrastructure Avoids shared broadband network – improved latency, jitter, and packet loss performance 2 Symmetrical bandwidth Same upload and download speeds – a marked difference from broadband 3 BTnet SLA 5-hour fix times and service credits if an outage occurs 4 No single point of failure Architecture with complete circuit separation available (subject to survey) 5 Netcraft No 1 rating Awarded as the number 1 performing leased line service in the UK Robert Sturt Managing Director Robert Sturt is a leading expert in SD-WAN and enterprise network solutions with extensive experience in telecommunications and network infrastructure. As a Forbes Business Council member and contributor to TechTarget, he provides strategic insights on network transformation and digital connectivity solutions. His expertise spans SD-WAN implementation, network security, and enterprise digital transformation initiatives. LinkedIn • Forbes • TechTarget Fact checked by: Harry Yelland - Cybersecurity Writer, Netify Frequently Asked Questions How does the pricing of BTnet Leased Line compare to other providers? The pricing of BTnet (and all leased line providers) is dependent on the business location vs the nearest network PoP (Point of Presence). In general terms, BTnet is viewed as a premium service and is therefore not the lowest cost solution in the market. However, the BTnet SLA, Cybersecurity features, and brand more than justify the additional cost. What level of support is provided by BT for leased lines? BT offers comprehensive support for BTnet leased lines which includes a 5-hour fix time if something goes wrong with your line. The BTnet support team is available through live chat, phone, or email to assist with any issues. How reliable is the service offered by BTnet Leased Line? The BT Global IP network is recognised by Gartner as one of their leaders within the magic quadrant. In the UK, BT offers a 100% uptime guarantee with the ability to architect failover circuits with complete separation (subject to survey). Is BTnet Leased Line suitable for both businesses and homes? BTnet is designed for businesses and not residential home addresses. While it is possible to install a leased line circuit within a home location, there will be considerable excess construction charges. BTnet Leased Line – Frequently Asked Questions QUESTION ANSWER How does BTnet pricing compare to other providers? BTnet is a premium service and not the lowest cost option. Pricing depends on business location vs nearest PoP (Point of Presence). The SLA, cybersecurity features, and brand justify the additional cost. What level of support does BT provide for leased lines? 5-hour fix time with support available via live chat, phone, or email. How reliable is BTnet Leased Line? BT Global IP network recognised by Gartner as a Magic Quadrant leader. 100% uptime guarantee with failover circuits and complete separation available (subject to survey). Is BTnet suitable for residential homes? Designed for businesses only. Installation at a home address is technically possible but will incur considerable excess construction charges.","attribution":"BT Business Why Choose BT’s BTnet Leased Line: Key Benefits Explained Robert Sturt · 16 December 2025 · Updated 23 April 2026 · 22 min read","captured":"2026-11-02","sha256":"04fe3a3a09692463a7a9138df6eb907248bb57c718cdd589b65dba83c1b412c4","canonical":"https://netify.co.uk/resell/bt-business-internet/#why-choose-btnet"},{"id":"installation-procedure-and-lead-times","title":"What is the BT Leased Line installation process?","text":"BTnet Leased Line Delivery Workflow Critical Path for IT Decision Makers 1 Site Survey & Feasibility Openreach engineers inspect route from PoP to premises. • Assess diversity/redundancy (e.g. Secure Plus dual tails). ! Decision Point: Potential ECCs (Excess Construction Charges) identified. 2 Planning & Wayleave (High Risk of Delay) Legal permissions to cross 3rd party land or alter infrastructure. • Landlord negotiation for entry/structural changes. • Local authority permits for road closures/digs. 3 Civil Engineering & Fibre Installation Physical execution of the survey plan. • Digging trenches, installing new ducting, or erecting poles. • Blowing fibre through ducts and splicing to the Exchange. 4 CPE Installation (Hardware) Installation of the Optical Network Terminal (ONT) and Router. • Hardware Choice: Standard Cisco vs. Cisco Meraki. • Meraki enables: SD-WAN, Adv. Security, Traffic Shaping. 5 Config & Handover Testing Ensuring circuit meets SLA metrics before acceptance. • Tests: Bit Error Rate, Latency, Throughput. • IP addressing configured and routing protocols propagated. Service Live: Day 2 Operations 24/7 Monitoring • 100% Target Availability SLA • 4hr Fix Time Understanding the end-to-end delivery workflow of a BTnet leased line helps IT decision-makers manage project timelines. The installation process involves a coordinated effort between BT and Openreach , moving through distinct phases: site feasibility, legal permissions, civil engineering, and final network configuration. While the standard lead time is often quoted as 60-90 working days, the reality depends heavily on the specific hurdles identified during the initial survey. This guide breaks down the technical and logistical steps of the BT leased line installation process, detailing how diversity options, wayleave agreements , and CPE selection impact your go-live date. BT Leased Line Installation Phases Overview Phase Responsible Party Key Activities Common Delay Factors Site Survey Openreach Feasibility assessment, diversity checks, circuit path planning Complex site geography, waterways, motorways Planning Permissions & Wayleaves Openreach / Landlord Wayleave agreements, listed building permissions, environmental checks Landlord negotiations, legal term adjustments, incomplete paperwork Civil Engineering Openreach Trench digging, duct work, fibre pulling/blowing, splicing Street works licence delays, road closures, burst water mains CPE Installation BT Router selection, device configuration, IP addressing Equipment availability, complexity of configuration Circuit Configuration & Testing BT Bit error rate testing, latency measurement, routing protocol setup Internal network configuration issues Security & Firewall Setup BT / Customer IPS configuration, firewall rules, malware scanning setup Custom security policy requirements Once you have ordered your leased line service, Openreach will be requested to complete an initial site survey to understand the work required to connect your site through to the local BT PoP. At this point in the order journey, you are able to cancel the order if the site survey shows significant work is required that might delay your order and subsequently add costs to your leased line. The site survey will also determine whether or not any requested diversity options are deliverable. For example, if you have ordered Secure Plus (which provides dual tail circuits and diverse PoP locations), Openreach will need to check the feasibility of delivering the required solution. In some instances, road closures may be required, or it may actually be impossible to deliver the separation mandated. Depending on where you are located, there could even be waterways or motorways that stop your circuit from progressing quickly. You may also need a street works licence before certain civil works can commence. Whatever the results of your survey, BT will work to plan your circuit path and routing to ensure the quickest possible installation of the service. In conclusion, the initial site survey is an essential component of the BT leased line installation process. It aims to ascertain the project’s feasibility, pinpoint potential hurdles, and gather vital information for planning and carrying out the installation. BT Leased Line Site Survey – Key Checks Survey Check Purpose Potential Outcome Circuit path feasibility Determine physical route from customer premises to local BT PoP Route confirmed or alternative path required Diversity option assessment (e.g. Secure Plus) Verify dual tail circuits and diverse PoP locations are deliverable Diversity confirmed, modified, or deemed undeliverable Geographical obstacles Identify waterways, motorways, or terrain issues affecting routing May require road closures or extended civil works Street works licence requirement Determine if public highway excavation permits are needed Licence application may extend lead time Excess construction charges Estimate additional costs for non-standard installation work Customer may cancel order if costs are prohibitive Planning Permissions and Wayleave Agreements Planning and wayleave requirements typically arise when cables must be laid across any area that demands a structural alteration. For example, permission is required for the installation of poles, masts, or other structural alterations to listed buildings. There are numerous guidelines here, including ensuring there is no negative impact on the environment. The biggest delays typically occur when a landlord is required to sign wayleave agreements to begin work – there is often a need to adjust legal terms and conditions, and the landlord will want to consider the implications. Importance of obtaining planning permissions and wayleave agreements, if needed, before installation can proceed. Openreach will apply for the relevant planning permission before any work to physically install the leased line can take place. This planning process is critical for moving forward as soon as possible to avoid significant delays caused by planning compliance disputes, or simply by incomplete paperwork. Although the process is not controlled by the customer, speaking to your landlord will help to alleviate any concerns. Further guidance on wayleaves is available from Openreach’s official wayleave guidance. Planning Permissions and Wayleave Scenarios Scenario Permission Required Typical Delay Risk Cable laid across third-party land Wayleave agreement signed by landlord High – legal terms often require negotiation Installation of poles or masts Planning permission Medium – depends on local authority processing times Structural alteration to listed buildings Listed building consent High – heritage regulations apply Environmental impact areas Environmental compliance checks Medium – must demonstrate no negative environmental impact Civil Engineering Work Civil works can include digging trenches to contain cabling and fibre-optic lines. Applying for the relevant permissions to excavate pavements, roads, and even private land can be problematic and time-consuming, particularly where public highway works require a formal permit or licence such as a street works licence. Once permission is granted, civil work can also take time to organise and plan, with delays often caused by other issues that may occur, such as burst water mains. Fibre-optic cables are pulled or blown through existing ducts connecting the BT exchange to the customer premises. Adding a second circuit for diversity and resilience can be time-consuming; to ensure diversity, cabling may be required across poles, or additional routes may need to be created, depending on whether or not the customer is willing to pay excess construction charges. The splicing of existing fibre to new fibre is also required, but the extent of this work will be outlined within the site survey process. The end goal is to connect an ONT (Optical Network Terminal) within the customer’s premises, which is the final point in the process. Civil Engineering Work – Activities and Requirements Activity Description Permission Required Trench digging Excavation to lay cabling and fibre-optic lines beneath pavements, roads, or private land Street works licence (public highways), landowner consent (private land) Fibre pulling/blowing Fibre-optic cables pulled or blown through existing ducts from BT exchange to customer premises Duct access (typically existing Openreach infrastructure) Diversity circuit installation Second circuit routed via separate path using poles or alternative routes for resilience May incur excess construction charges payable by customer Fibre splicing Joining existing fibre to new fibre along the circuit path None (engineering task defined during site survey) ONT installation Optical Network Terminal fitted at customer premises as the circuit termination point Customer premises access Customer Premises Equipment (CPE) Installation The decision on which router to use depends on bandwidth (throughput) and features (security and Wi-Fi). BT offers standard Cisco small business routers alongside the more feature-rich Cisco networking solutions including secure SD-WAN and Meraki appliances. Configuration of the devices is undertaken by the BT installation team based on the initial required setup. Customers choose Meraki because of the built-in Wi-Fi together with endpoint threat protection, malware scanning, and web content filtering. The initial setup will also include any IP addressing and any other configuration options. BT Leased Line CPE Options Comparison Feature Cisco Small Business Router Cisco Meraki Appliance Built-in Wi-Fi No Yes Endpoint threat protection No Yes Malware scanning No Yes Web content filtering No Yes SD-WAN capability No Yes IP addressing and configuration Yes Yes Configured by BT installation team BT installation team Circuit Configuration and Testing Prior to handing over customer leased lines (including IP address assignment), BT support engineers will conduct handover tests that include bit error rate testing, latency measurements, and throughput of IP packets. Internal work will also need to be completed, including configuration of routing protocols to propagate your network through to the Internet. BT Leased Line Handover Tests Test What It Measures Purpose Bit error rate testing Rate of errors in the data transmitted across the circuit Confirms fibre and circuit integrity Latency measurement Round-trip delay of data packets across the network Validates performance meets SLA thresholds IP packet throughput Volume of data successfully delivered per second Confirms bandwidth matches ordered capacity Routing protocol configuration Correct propagation of customer network to the Internet Ensures full end-to-end connectivity Security and Firewall Implementation Intrusion Prevention Systems (IPS) are another critical security option that identifies and prevents malicious activities that may exploit vulnerabilities in your network. BTnet and Meraki offer built-in firewall and IPS options to detect and block threats, including malware and viruses. Both BTnet and Meraki offer easy installation and configuration of these options via user-friendly interfaces, allowing even those with limited technical knowledge to set up their security system efficiently. BTnet Security Features Security Feature Function Available On Intrusion Prevention System (IPS) Identifies and prevents malicious activities exploiting network vulnerabilities BTnet and Meraki Built-in firewall Detects and blocks threats including malware and viruses BTnet and Meraki User-friendly management interface Allows configuration with limited technical knowledge BTnet and Meraki Ongoing Support and Maintenance The ongoing support and maintenance of BT leased lines involve the following tasks: BT Leased Line Ongoing Support and Maintenance Tasks Task Description Key Detail Monitoring Bandwidth, latency, and packet loss tracking Basic monitoring on Cisco Managed CPE; granular reporting available with Meraki Dashboard upgrade Troubleshooting Diagnosing and resolving hardware failures, software bugs, and connectivity problems Covered under the BTnet Service Level Agreement (SLA) Upgrading Increasing or modifying bandwidth via a modify order BTnet provisioned by Openreach using dedicated fibre infrastructure Capacity planning Regular assessment of bandwidth requirements to right-size the service Prevents overspending on unnecessary resources Backup and disaster recovery Establishing backup systems and disaster recovery plans Minimises data loss and downtime during system failure or natural disaster Performance optimisation Fine-tuning settings, upgrading hardware and software components Continuous activity by maintenance teams to maintain optimal performance Monitoring BTnet offers some basic bandwidth monitoring tools when using the standard Cisco Managed CPE. For enhanced reporting options, the customer should upgrade to Meraki, which offers granular bandwidth measurements in addition to latency and packet loss through the Meraki Dashboard documentation. Troubleshooting Whenever an issue arises, BT engineers are responsible for diagnosing and resolving it as quickly as possible. This might include addressing hardware failures, software bugs, or connectivity problems, which are all defined within the BTnet Service Level Agreement (SLA). Upgrading As businesses use more bandwidth over time, upgrading BTnet is completed by submitting a modify order. BTnet is provisioned by Openreach using dedicated fibre infrastructure to deliver guaranteed speeds and reliability. Capacity planning Regularly assessing the bandwidth requirements of a business helps to determine if the leased line’s capacity needs to be increased or decreased. This ensures that the business has sufficient bandwidth to support its operations without overspending on unnecessary resources. Backup and disaster recovery Establishing backup systems and disaster recovery plans is a vital task to minimise data loss and downtime in the event of a system failure or natural disaster. Performance optimisation Maintenance teams work continuously to optimise the performance of BT leased lines, which may include fine-tuning settings or upgrading hardware and software components to maintain optimal performance and ensure customer satisfaction. BTnet Leased Line Delivery Roadmap Typical Timeline: 60-90 Working Days (Dependent on Survey Results) STAGE 1: INITIATION Order Placement and Site Feasibility Survey ! STAGE 2: THE HURDLES Wayleave Agreements and Civil Engineering Work (Primary Source of Delay) STAGE 3: ACTIVATION CPE Hardware Install, Testing and Handover Robert Sturt Managing Director Robert Sturt is a leading expert in SD-WAN and enterprise network solutions with extensive experience in telecommunications and network infrastructure. As a Forbes Business Council member and contributor to TechTarget, he provides strategic insights on network transformation and digital connectivity solutions. His expertise spans SD-WAN implementation, network security, and enterprise digital transformation initiatives. LinkedIn • Forbes • TechTarget Fact checked by: Harry Yelland - Cybersecurity Writer, Netify","attribution":"BT Business What is the BT Leased Line installation process? Robert Sturt · 16 December 2025 · Updated 23 April 2026 · 9 min read","captured":"2026-11-02","sha256":"00fc44b92ffc589878750d9423e08930db02f8c0986a3601f06ba8c599195937","canonical":"https://netify.co.uk/resell/bt-business-internet/#installation-procedure-and-lead-times"},{"id":"schools-and-universities","title":"BT Leased Lines in Education: Advantages for Schools and Universities","text":"BT leased lines (BTnet) are popular with educational institutions across the UK to help their staff and students stay at the forefront of the digital revolution across the academic sector. The reason BTnet services are selected by schools and Universities is largely because of the BTnet SLA guarantees across uptime, network performance and support, all of which are important for real-time virtual classes and uninterrupted access to online resources. The education sector has witnessed significant technological advancements over the past decade due to a shift from traditional classrooms to more blended learning environments. This transition has been facilitated by the growth of e-learning platforms , online courses and interactive technologies that have transformed the way students and educators approach education. Key Takeaways Reliable internet connectivity is essential for the growing adoption of e-learning platforms and online courses. BT Leased Lines provide dedicated Internet connections for schools and universities. Enhanced cybersecurity, customised installation and scalability make BT Leased Lines a strong choice for educational institutions of all sizes. Cybersecurity is critically important for the education sector to support BYoD (Bring your own device) across home-working and the campus. Why Choose BT Leased Lines in Education Leased line services are used to power online platforms which includes platforms such as the Learning Management Systems (LMS) , e.g. Moodle and Blackboard . These platforms have become central to delivering educational content efficiently and effectively. When students engage with academic Cloud applications , there needs to be consistent and reliable performance to avoid disruptions during live sessions. 💡 BT Leased Lines are chosen because the service provides symmetrical bandwidth, a 5-hour fix time, 100% uptime guarantee, latency & jitter network performance guarantees and recognition from Netcraft as the number 1 UK leased line. In addition, partnerships with Meraki and Fortinet offer comprehensive Cybersecurity to safeguard sensitive information and users access. Reporting across bandwidth usage together with an interface into the Meraki or Fortnet management portal all ensure that the school or university is always receiving the best possible network performance and security. Another advantage of BTnet leased lines (and leased lines in general) is the absence of slowdowns during peak usage times. This ensures students and staff have uninterrupted access to educational resources and platforms whenever they are required. BT operates one of the most expansive UK and Global backbones with over 70% of ISP's peering with BT's network ensuring excellent network coverage and performance. Customer support is important to education with base level needs requiring 24/7 technical assistance and dedicated account management which are provided by the BTnet product. Why the BT Leased Line SLA is Important for schools and Universities One key aspect of the BTnet SLA is the 100% target service availability mentioned earlier, which guarantees uninterrupted access to online educational resources. This level of availability is essential for smooth virtual classrooms and online exams. If BT fail to meet their 100% uptime SLA, educational institutions will receive money-back credits which adds further value to their budgets. Detailed conditions of the SLA can be found at bt.com/terms. BTnet is committed to delivering their service on or before the customer committed date (CCD) which ensures the School or University is aware of their go-live date. If the CCD isn't met, discounts are offered to educational institutions for the inconvenience. However, the on-time delivery SLA doesn't apply to service upgrades or changes. Number of Working Days Beyond CCD Reduction in Connection Charges 1-10 working days 5% 11-15 working days 10% 16-20 working days 15% More than 20 working days 20% Another essential aspect of reliability is network latency , which needs to be low to ensure smooth communication in real-time during online classes, video conferences, and research data transfers. BTnet offers a service latency guarantee that meets the needs of education institutions. Regular latency checks and transparent reporting keep them informed, and discounts are provided if latency guarantees are not met. Connection Type Latency Guarantee The UK core network connection The latency guarantee is an average round-trip transmission time of 20 milliseconds or less between BT selected core Point of Presence (PoP) in the BT network. The transatlantic network connection The latency guarantee is an average round-trip transmission time of 95 milliseconds or less between designated transit routers at each end of the transatlantic link. Transparent billing is important for budgeting in educational institutions. BTnet's SLA ensures that approved reductions and discounts are promptly applied, helping institutions allocate funds efficiently. The BTnet billing team provide clear definitions of terms, examples of which are: Customer committed date (CCD), Managed customer premises equipment (CPE) and Point of Presence (PoP) . The comprehensive SLA offered by BTnet ensures a dependable internet connection, suitable for online learning, research and administrative tasks while offering value for their investment. BT Leased Lines - Cybersecurity for schools and Universities The growing importance of cybersecurity in education is directly connected to the increasing reliance on digital platforms and tools. As educational institutions integrate more digital tools, a stable and secure digital environment becomes crucial for uninterrupted learning. The rise of cyber threats targeting schools and universities puts vast amounts of sensitive data at risk which means robust cybersecurity is essential to protect students and faculty. BTnet offers Meraki and Fortinet SASE Security products to provide comprehensive protection which offers advanced firewall protection to safeguard online class sessions and digital exams. Real-time monitoring of network traffic enables quick detection and neutralisation of threats ensures that educational processes remain uninterrupted. With granular control over inbound and outbound traffic, academic institutions can manage what content is accessible to students while virus scanning keeps malware in check. The ultimate guide to BT Meraki Managed SD WAN Services BT Managed SD WAN Services with Cisco Meraki offers UK and Global capability to secure applications, remote users and branch-office locations across intelligent path selection, enhanced visibility and control with granular application-level policies. The solution also integrates with cloud vendors, including AWS & Azure, and is available with BT UK & Global Netify's SD-WAN & SASE Network Security Blog Robert Sturt Deep Dive: BT Meraki Managed SD-WAN Services Web filtering allows institutions to control the type of educational content accessed and prevent harmful content from reaching students. Customisable filters can be tailored to specific the School or University policies which ensures the right balance between freedom and security. Integrating SASE (Secure Access Service Edge) Security aspects into BTnet Leased Lines creates an all encompassing Cybersecurity capability which offers everything an academic facility requires. The convergence of network and security services into one comprehensive BTnet leased line package ensures a smooth user experience without compromising on security. Meraki and Fortinet products are cloud-based security solutions so management and updates are simplified. What is the BT Fortinet Managed SD WAN solution? BT’s latest Managed SD WAN service offering leverages the power of Fortinet’s Secure SD WAN technology. This solution is built on the foundation of the FortiGate Next-Generation Firewall (NGFW) which integrates SD WAN networking capabilities with SASE security features. This integration is further enhanced by the use of BT’s UK Netify's SD-WAN & SASE Network Security Blog Robert Sturt Explained: What is BT Fortinet Managed SD-WAN? As education continues to evolve digitally, BTnet Leased Lines with Meraki and Fortinet SASE Security will continue to evolve. BT Leased Line School and University Installation Process Initial Site Survey After an educational institution places an order for a BT Leased Line, Openreach conducts a survey to assess the overall leased line build. If the survey indicates extensive work is needed, the institution has the option to cancel the order without any penalties. The Openreach site survey will outline potential challenges which includes road closures, way leave or construction requirements such as digs. Based on the survey, BT plans the best route for the circuit - if there's a secondary circuit, Openreach will plan for diversity. Early identification of potential challenges ensures smooth online classes, examinations and research activities. Planning Permissions and Wayleave Agreements Permissions are essential when infrastructural changes are needed on campus, examples include laying cables or setting up poles. Delays might arise due to administrative processes or legal contractual requirements which could impact the academic calendar. Openreach ensures all permissions are in place before starting the installation to ensure no interruptions to the academic schedule. Timely permissions mean seamless online education which is vital for lectures, exams and research projects. Civil Engineering Work The process involves groundwork like trenching for cables needed to connect the leased line. Permissions are sought for any excavations on campus grounds or nearby areas. Fibre-optic cables connect the School or University to the BT exchange. Customer Premises Equipment (CPE) Installation The choice of router is based on the institution's bandwidth needs and desired features. As previously mentioned, BT provides Meraki and Fortinet but also standard Cisco routers. With all options, the edge devices are configured and tested before handing over to the School or university IT team. Circuit Configuration and Testing Before finalising the connection, BT conducts thorough tests to ensure optimal performance for the institution. These tests ensures that online classes, exams and research activities experience minimal disruptions. BT Leased Lines for Large University Campus Locations vs Smaller schools Large University Campuses with BTnet Leased Lines and Cisco Meraki Wi-Fi can benefit from an adaptive network infrastructure. Meraki's cloud-managed wireless is designed to adapt to the diverse needs of a large campus from lecture halls to research labs. This is combined with proactive network health insights, where Meraki Health - powered by machine-learning engines - provides proactive insights and automatic remediation to ensure maximum uptime. These larger educational institutions can also count on optimised performance. Meraki continually optimises network performance as capacity, traffic and utilisation change to ensure that large numbers of users get consistent speeds. The combination of advanced threat detection and automated security is especially crucial for universities with vast amounts of sensitive data. Meraki identifies threats and anomalies in real-time which provides immediate detection and neutralisation. And when combined with BTnet's dedicated and private connections, Meraki's automatic policy enforcement and built-in DNS protection can ensure a secure digital environment for the university. Lastly, large campuses require scalable solutions. As universities expand, Meraki Wi-Fi access points, combined with BTnet Leased Lines can be scaled to meet growing demands without compromising on security or speed. In comparison, smaller school sites such as primary schools and secondary schools can also benefit from BTnet Leased Lines and Cisco Meraki Wi-Fi. These smaller campus locations benefit from simplified network management as Meraki's cloud-managed approach allows smaller schools to have a robust network without the complexities of traditional setups. Smaller schools also need robust security features. Meraki offers built-in security features which includes identity-based access control, built-in DNS protection and automated network firmware updates to protect their students and staff without needing advanced IT expertise. 💡 Regardless of campus size, immediate threat response provided by Meraki's real-time threat detection and neutralisation will ensure that even smaller networks are protected from potential cyber threats. Budget and Funding Considerations When considering BT Leased Lines for educational institutions, schools and universities need to take into account budget and funding options. With a variety of speed options and contract lengths available, institutions can choose the most suitable plan to match their budgetary constraints and capital expenditure requirements. For example, BT offers contract terms of 3 years and 5 years that provide a range of speed and router options. A 3-year contract with a 100Mbps connection and a Cisco 800Mb router costs £325/month, while a 5-year contract for the same speed and router is priced at £275/month. Opting for a longer contract can result in significant savings on the monthly cost. To provide a broader perspective, here are some examples of pricing options: 3-Year Contract for 500 Mbps : £395/month with a Cisco 800Mb router or £535/month with a Cisco Meraki 1Gb router 5-Year Contract for 1000 Mbps : £495/month with a Cisco up to 1Gb router or £495/month with a Cisco Meraki 1Gb router Educational institutions can also benefit from discounts provided by The Network Union , an Authorised Partner of BT Business and the largest distributor of BT Business services in the UK. This partnership allows The Network Union to offer tailored services to various sectors including education. Discounts are specifically available for UK schools and universities on BTnet, Meraki and Fortinet services. Robert Sturt Managing Director Robert Sturt is a leading expert in SD-WAN and enterprise network solutions with extensive experience in telecommunications and network infrastructure. As a Forbes Business Council member and contributor to TechTarget, he provides strategic insights on network transformation and digital connectivity solutions. His expertise spans SD-WAN implementation, network security, and enterprise digital transformation initiatives. LinkedIn • Forbes • TechTarget Fact-checked by: Harry Yelland - Cybersecurity Writer, Netify Frequently Asked Questions How do BT leased lines improve connectivity for schools and universities? BT leased lines provide dedicated, reliable and fast internet access for educational institutions. They ensure consistent connectivity and high-speed performance which is critical for schools and universities conducting online learning and utilising digital resources. BT leased lines prevent network congestion and deliver low latency which is the enabler to a smoother user experience for both students and staff. What are the advantages of using BT leased lines in the education sector? There are several advantages to using BT leased lines in the education sector, including increased reliability, consistent high-speed connectivity and improved security from Meraki and Fortinet. These benefits allow educators to offer a better-quality learning experience as BTnet Leased Lines enable seamless access to online resources and support collaboration between students and staff. BT leased lines offer reduced downtime compared to other ISPs which ensures minimal disruption to the learning process. How does BTnet support e-learning initiatives? BTnet enables access to online learning platforms, digital resources and collaboration tools which are essential for driving digital transformation within the education sector. With a solid foundation of connectivity, BTnet enables educational institutions to implement and maintain cutting-edge e-learning initiatives.","attribution":"BT Leased Lines in Education: Advantages for Schools and Universities Robert Sturt · 25 August 2023 · Updated 23 April 2026 · 10 min read","captured":"2026-11-02","sha256":"cfb37a59130f2850bd8a882a886a89f5b6185a0f7315d194d09afaca4f31346e","canonical":"https://netify.co.uk/resell/bt-business-internet/#schools-and-universities"},{"id":"btnet-firewall","title":"What is the BTnet Fortinet Firewall? (NGFW)","text":"When choosing a BT leased line , your business has two options. The first is the Cisco Meraki route which is an out of the box solution which is easy to deploy and is pre-configured with set policies. The majority of new and BT upgrade customers opt for the Meraki edge device because the solution is an easy and powerful route to protect the business. When it comes to needing more robust and comprehensive security, BT also offers Fortinet's NGFW (Next Generation Firewall) solution as a co-managed service. BT's Fortinet solution surpasses the capabilities of the BT Meraki option but is similar in respect of configurability. In simple terms, the BT Fortinet Firewall product is designed to protect your internal network by controlling what data is passed through into the business based on predefined policies by using NGFW (Next Generation Firewall) capabilities. BT Fortinet NGFW service is part of the Fortinet Security Fabric which offers integrated and automated protection across the entire digital attack surface. The Security Fabric enables multi-security solutions to work together to coordinate threat detection and response. Before we discuss the features offered by BT's implementation of Fortinet in more detail, here is a high level top 10 feature table. Feature Description 1. Security-Driven Networking BT's Fortinet NGFW integrates networking and security across the entire network infrastructure with consistent policy enforcement to prevent security risks. 2. Scalability and Performance BT's Fortinet NGFW is built on Fortinet's purpose-built Security Processing Units (SPUs) which delivers scalable performance and low latency. 3. Secure SD-WAN BT's Fortinet NGFW includes built-in Secure SD-WAN with advanced routing, application steering and resiliency together with a full stack of integrated security solutions to protect the WAN edge. 4. Inspection of Encrypted Traffic BT's Fortinet NGFW can inspect encrypted traffic (including TLS 1.3) to identify hidden threats without significantly impacting network performance. 5. AI-Driven Security Operations BT's Fortinet NGFW uses AI to automate security operations which includes threat detection, response and remediation. 6. Integration with the Fortinet Security Fabric As part of the Fortinet Security Fabric, BT's Fortinet NGFW provides broad, integrated and automated protection across the entire digital attack surface which enables different security solutions to work together for coordinated threat detection and response. 7. Granular Visibility and Control BT's Fortinet NGFW provides granular visibility and control of applications, users and devices using user and device identification to apply security policies and protect against threats. 8. Advanced Threat Protection BT's Fortinet NGFW includes advanced threat protection features which includes intrusion prevention, web filtering, antivirus and application control. 9. Flexible Deployment Options BT's Fortinet NGFW can be deployed as a cloud based solution or as WAN edge services which includes a wide range of deployment modes including high availability, clustering and load balancing. 10. Management and Analytics BT's Fortinet NGFW includes powerful management and analytics tools which provides detailed insights into network traffic and security events allowing for centralised management of security policies and configurations. The BT Fortinet NGFW service is built on Fortinet's purpose-built Security Processing Units (SPUs) which deliver scalable performance and low latency . SPUs allow the firewall to handle demanding network security needs without sacrificing speed or performance. One of the key features of the BT Fortinet NGFW service is the built-in Secure SD WAN. Fortinet SD WAN includes advanced routing, application steering and resiliency with a full stack of integrated security solutions to protect the WAN edge. The BT Fortinet NGFW service also has the ability to inspect encrypted traffic (including TLS 1.3) to identify threats that may be hiding in encrypted communications. This is done without significantly impacting network performance - even if a threat tries to hide in encrypted traffic, BT's Fortinet NGFW service can locate and remove the threat. Fortinet uses AI (Artificial Intelligence) to automate security operations which includes threat detection, response and remediation. The AI-driven security operations help to reduce the complexity of managing network security which in turn makes day to day operations easier for your IT team to keep your network secure. How AI is changing cybersecurity for IT decision makers? AI is being increasingly used for threat detection, malware analysis, insider threat identification and analyst support. However, on the flip side, AI is also being used for attack-driven purposes like advanced password cracking and defender-aware malware. Artificial intelligence is the new technological frontier. The more you look at new technologies Netify's SD-WAN & SASE Network Security Blog Robert Sturt Deep Dive: Netify explains how AI is being used in CyberSecurity Granular visibility and control of applications, users and devices is built into Fortinet's core technology to enable views of user and device identification. Your IT team is able to apply security policies and protect against threats. The result is complete control over who and what can access your network. Finally, BT's Fortinet NGFW service also includes advanced threat protection features which includes intrusion prevention , web filtering , antivirus , application control and more. These features work together to detect and prevent sophisticated attacks so the network is protected from a wide array of threats from common malware to advanced persistent threats. Finally, the BT Fortinet NGFW service includes powerful management and analytics tools. These tools provide detailed insights into network traffic and security events and they allow for centralised management of security policies / configurations. BT's Fortinet NGFW service can be deployed in a variety of environments including: On-premises Cloud Hybrid environments The above includes a wide range of deployment modes including high availability, clustering and load balancing. Fortinet NGFW service can provide robust security. Conclusion BT's Fortinet NGFW service is equipped with proactive monitoring capabilities providing the data direct to the BT SOC which in turn notifies you and your team of any threats with swift fault resolution. The BT Fortinet NGFW solution offers the ability to manage and monitor activities across all of your sites in one centralised dashboard. The service seamlessly integrates with Eagle Eye which is a BT-specific add-on that provides valuable security insights not available with other products. Regular updates ensure that the BT Fortinet NGFW service is equipped to handle emerging threats. With over 4,000 threats identified daily, the firewall is constantly updated to protect against various severities of threats. Fortinet is recognised as an industry-leading vendor as one of the leaders within the Gartner Magic Quadrant. Key features of the service include highly scalable project management, managed service policy design and deployment and the ability to tailor setups based on customer requirements. The service also includes patching upgrades, access to a self-serve portal and service management with regular reviews. What is the BT Fortinet Managed SD WAN solution? BT’s latest Managed SD WAN service offering leverages the power of Fortinet’s Secure SD WAN technology. This solution is built on the foundation of the FortiGate Next-Generation Firewall (NGFW) which integrates SD WAN networking capabilities with SASE security features. This integration is further enhanced by the use of BT’s UK Netify's SD-WAN & SASE Network Security Blog Robert Sturt Further Reading: What is BT Fortinet Managed SD-WAN Robert Sturt Managing Director Robert Sturt is a leading expert in SD-WAN and enterprise network solutions with extensive experience in telecommunications and network infrastructure. As a Forbes Business Council member and contributor to TechTarget, he provides strategic insights on network transformation and digital connectivity solutions. His expertise spans SD-WAN implementation, network security, and enterprise digital transformation initiatives. LinkedIn • Forbes • TechTarget Fact-checked by: Harry Yelland - Cybersecurity Writer, Netify","attribution":"BT Business What is the BTnet Fortinet Firewall? (NGFW) Robert Sturt · 25 July 2023 · Updated 23 April 2026 · 6 min read","captured":"2026-11-02","sha256":"d1d0dcefea3ca62a1ab9d289fa9553a7cf043b5fcdf7e22cd48ca6d6ef4d40f4","canonical":"https://netify.co.uk/resell/bt-business-internet/#btnet-firewall"},{"id":"virtual-leased-lines","title":"What are Virtual Leased Lines (VLLs)?","text":"Virtual Leased Lines provide cost-effective, global point-to-point connectivity over shared MPLS backbones.Virtual Leased Lines provide cost-effective, global point-to-point connectivity over shared MPLS backbones. SHDS (Short Haul Data Services) are distance dependent. On the flip side, a Virtual Leased Line is available as point to point, multipoint or any to any on a Global basis. Short Haul Data Service If you have sites that are within a relatively close geographic range (up to 25 – 35 kilometres) and you have higher bandwidth or privacy requirements, SHDS should be a primary consideration. SHDS typically uses dedicated fibre to reach each of your attached sites and the bandwidth is designated solely to you. When you subscribe to a SHDS, the carrier’s network provides either point-to-point or multipoint bridging services to your company. Unlike VLLs and optical services, SHDS is commonly delivered as a purely bridged service. Whereas a multipoint VLL uses the concept of virtual bridges across an MPLS core, SHDS typically uses IEEE 802.1-compliant bridging end-to-end using “QinQ” tagging (sometimes referred to as VLAN stacking) where your company is assigned its own 802.1Q tag to deliver your Ethernet frames transparently through the service provider network (known as an S-tag). You are then free to use your own VLAN tags (known as C-tags) to keep your own Layer 2 traffic separate and isolated from each other. SHDS is ideal for connecting multiple regional campus networks together. From the customer perspective, SHDS is operationally no different than having all of your campuses directly connected to each other with physical cables. Since the bandwidth is dedicated to you and the geographic proximity is close, you will not have latency considerations that are present with technologies like VLLs that can connect sites across far-reaching distances. Likewise, since SHDS is normally a bridged service, failover times are quicker and your service provider may even offer options like link bonding which both increases bandwidth and redundancy for your network. Optical Services Optical services generally have a longer available geographic reach as compared to SHDS, though they are still normally delivered within geopolitical boundaries such as a single country or continent. Optical services provide the customer with dedicated point-to-point bandwidth, though not in an end-to-end dedicated fibre as is the case with SHDS. Optical services are normally transmitted through the carrier network as a single wavelength among many in Dense Wavelength Division Multiplexing (DWDM) circuits. DWDM is a different kind of multiplexing than what is used for MPLS-based VLLs. With MPLS, all customer traffic is divided into packets with each individual packet getting the full bandwidth of the carrier backbone links as they are transmitted. First, one customer’s packet is transmitted, then another and so on. With DWDM, multiple customers’ traffic traverses the backbone links simultaneously as separate dedicated wavelengths. This means your traffic is always given the full bandwidth of the individual wavelength, which is typically 10 Gbps or more and cannot be usurped by another customer’s traffic. When you subscribe to an Ethernet optical service, the service provider gives you a regular Ethernet handoff which is then multiplexed with other customers on the carrier-side. The Ethernet handoff expects normal Layer 2 Ethernet frames which the service provider transmits unmodified to the other end of the link. Optical services can also be offered as Layer 1 and in various other Layer 2 formats such as Fibre Channel for SAN extension. In the previous few decades, before Ethernet services became ubiquitous, leased lines using serial-based technologies were the most popular because they were based on and interoperated with the global Public-Switched Telephone Network (PSTN) which used circuit-switching technologies. When you purchased a serial leased line, your traffic would have inevitably been aggregated with other customers into larger, faster backbone connections at some point, but the amount of bandwidth you leased from the carrier was still completely dedicated to you end-to-end. VLLs are named as such because the bandwidth is no longer dedicated just to you as the end customer. That doesn’t mean you won’t get the full bandwidth that is leased to you from the carrier, it just means that in the carrier backbone, they are using packet switching with statistical multiplexing to serve more customers with the same amount of aggregate bandwidth. If all customers used all of their leased bandwidth at the same time, this model would not work. In reality, this model works well for carriers because while backbone links are typically oversubscribed, they are also closely monitored for bandwidth utilisation so that customer traffic is not impacted. In addition, VLLs are almost always backed with a Service Level Agreement (SLA) which guarantees a particular level of performance and uptime. If the carrier does not meet the SLA, financial restitution may be sought. To provide Ethernet services using VLLs, carriers typically use Multi-Protocol Label Switching (MPLS) in their core network. This enables the previously-mentioned statistical multiplexing ability where multiple customers can have their traffic carried simultaneously over the same shared carrier backbone network. A carrier’s core network also has other service-enhancing capabilities such as link and node protection with fast reroute, which means if a link or even an entire router fails, the fault is detected and traffic is routed around the failure extremely quick, typically faster than 50 milliseconds. One of the biggest advantages of VLLs is that they have a global reach. Since the Ethernet traffic is ultimately encapsulated into label-switched packets, interoperability between different carriers can be achieved very easily through various inter-provider agreements. VLLs provide a performance level that is adequate for most user applications and use cases and can cost-effectively provide globe-spanning connectivity for your business. Virtual Leased Lines: Point-to-Point One of the simplest services a carrier can provide is a point-to-point VLL (also known as a pseudowire). With this type of connection, you are given what amounts to a virtual extended Ethernet cable where the devices on each end of the connection appear to be directly connected to each other. Whatever Ethernet-framed data goes in one side of the link comes out of the other side, depending on the exact features the service provider enables in the pseudowire. Within the Ethernet point-to-point framework, a service provider can control what types of Ethernet frames are allowed to traverse the VLLs. Some providers dictate that the Ethernet frames it receives from your Customer Premises Equipment (CPE) must not carry any VLAN tags while others dictate that frames must be received with a particular tag. Different carriers may or may not additionally place additional restrictions on Layer 2 control frames, such as Spanning Tree Protocol (STP) Bridge Protocol Data Units (BPDUs) or device recognition protocols like Cisco Discovery Protocol (CDP) and Link-Layer Discovery Protocol (LLDP). Still others provide a “raw” service where any properly-formatted Ethernet frame is carried as long as it is under the specified Maximum Transmission Unit (MTU). These different kinds of restrictions allow carriers to produce various revenue-generating feature sets. One of the most common use cases for point-to-point virtual leased lines is for a lower-cost Datacentre Interconnect (DCI) where multiple datacentre VLANs reside in two separate physical locations. Since the same IP subnets can be used in both places and the two datacentres appear as a single logical entity to the rest of your network, you can do things like Virtual Machine (VM) mobility and use both datacentres simultaneously in an active/active fashion. However, like all point-to-point Layer 2 connections, you must take into consideration possible failures that could occur and the latency that is incurred, especially when your two sites are very distant. Many applications that connect at Layer 2 are expecting a certain maximum latency threshold and start misbehaving if that threshold is crossed, particularly control plane traffic like routing and bridging protocols. If you do not take these constraints into serious consideration, you run the risk of a single failure bringing down both datacentres. Virtual Leased Lines: Multipoint When you have more than two geographically separated sites requiring direct connectivity at Layer 2, you need a multipoint solution. With a multipoint Layer 2 solution that uses Ethernet, the carrier’s network appears to your CPE devices as a single switch in the middle of your devices. That is, each of your CPE devices will see each other at Layer 2 and can reach each other directly through the carrier’s backbone. Like with point-to-point VLLs, the service provider can offer different services by dictating VLAN tags, allowing raw Ethernet frames and permitting or denying Layer 2 control plane traffic like BPDUs across their network. Also like with point-to-point VLLs, multipoint VLLs typically use MPLS across the carrier backbone. Multipoint Ethernet VLLs are usually delivered using one of two different underlying technologies: Virtual Private LAN Service (VPLS) or Ethernet Virtual Private Network (EVPN). VPLS was developed first and is implemented as a full mesh of point-to-point pseudowires in the service provider’s network. This is transparent to you, as the customer, but it means that the multipoint Ethernet service is delivered in the data plane, which has a couple of implications and restrictions. With VPLS, each Provider Edge (PE) router implements a “virtual bridge” whereby broadcast, unknown unicast, and multicast frames (so-called “BUM” traffic) must be flooded to all other sites whenever the local bridge does not know where the destination endpoint resides. VPLS further has a limitation where dual-homed CPEs must use active/standby links and cannot use both together simultaneously. EVPN is newer and is the replacement for VPLS. Whereas VPLS maintains Layer 2 reachability through the data plane, EVPN does this through the control plane by using BGP to enable “MAC routing”. That is, the MAC addresses residing at each site are carried in BGP which enables new service-enhancing features such as the ability to have active/active links for dual-homed CPEs, true MAC mobility and Integrated Routing and Bridging (IRB). IRB allows the service provider network to act as the default gateway for the VLAN. EVPN has “gateway synchronisation” capability whereby each nearest PE router acts as the local gateway so that traffic from each site does not have to be backhauled to a single location when IP routing is performed. In the DCI scenario, if all of your connected sites have multiple IP subnets present at each of the sites, you no longer have to designate a router at one of the sites to serve as the gateway. The service provider’s PE router can perform this function for each connected site, and traffic is routed locally instead of requiring a double transit across the carrier’s core and back in order to reach the gateway. VPLS is still the most common multipoint Ethernet L2VPN solution due to the heavy investment in existing networking equipment, but over time EVPN will replace it due to the new features it offers as well as the dramatic improvement in scalability. With VPLS, every PE router must know about every MAC address in every attached site. This is why some VPLS providers limit the number of MAC addresses they will learn from the customer. With EVPN, no longer does each PE require maintaining a complete list of MAC addresses, which enhances scalability. Comparing your Ethernet options? As you consider different kinds of Ethernet services, each have their own strengths, weaknesses and applicability to particular use cases. While you can make the majority of use cases work across nearly all of the different kinds of available Ethernet services, some use cases are better suited for particular kinds of Ethernet services. We dedicated the largest portion of this article to VLLs because they are both the most common and most cost-effective. However, when you have both shorter physical distances to cover, stricter latency requirements and higher bandwidth needs, SHDS and optical services might suit your business needs more effectively. SHDS offers multipoint capabilities and dedicated bandwidth, while subscribing to an optical service may provide even higher levels of dedicated bandwidth, though is typically offered as a point-to-point service exclusively. SHDS is better suited for connecting multiple campus networks together in relatively close-proximity, whereas an optical service may serve better for DCI needs. VLLs effectively cover both use cases, though with lower bandwidth and higher latency considerations. Robert Sturt Managing Director Robert Sturt is a leading expert in SD-WAN and enterprise network solutions with extensive experience in telecommunications and network infrastructure. As a Forbes Business Council member and contributor to TechTarget, he provides strategic insights on network transformation and digital connectivity solutions. His expertise spans SD-WAN implementation, network security, and enterprise digital transformation initiatives. LinkedIn • Forbes • TechTarget Fact-checked by: Harry Yelland - Cybersecurity Writer, Netify","attribution":"SD-WAN What are Virtual Leased Lines (VLLs)? Robert Sturt · 10 October 2019 · Updated 13 February 2026 · 8 min read","captured":"2026-11-02","sha256":"9c0f66e5084aaac94a5e6633358b8b2def1c49adc77068d08ab4e00c7cca1e16","canonical":"https://netify.co.uk/resell/bt-business-internet/#virtual-leased-lines"}],"pricingModel":"https://netify.co.uk/bt-leased-line-cost-calculator-tool/data.json","operator":{"name":"Netify","status":"BT Authorised Partner","partnerSinceYear":2012,"verificationUrl":"https://business.bt.com/bt-authorised-partners/","award":"BT Cloud Voice Partner of the Year 2025-26"},"programme":{"name":"BT Business Internet Leased Line Reseller Programme","contractTermsYears":[3,5],"bandwidthRange":"30Mb to 10Gbps symmetrical","slaAvailability":"100%","targetFixHours":5,"ukLatencyMs":20,"excessConstructionFundedByBt":2800,"rateCardPolicy":"Commission rates are confidential to the partner agreement and confirmed in writing at application.","headlineCommissionApplies":"New BTnet leased line orders, paid upfront on install against the first-year sales-order-value","cloudVoiceCrossSell":"Attaching BT Cloud Voice to a BTnet circuit pays its own upfront commission against the Cloud Voice contract, at the rate confirmed in writing at application.","minimumSpend":0,"salesTargets":0},"productCatalogue":[{"productCode":"btnet","displayName":"BTnet (dedicated leased line)","category":"circuit","shortDescription":"Dedicated leased line internet from 30Mb to 10Gbps symmetrical.","bandwidth":"30Mb to 10Gbps symmetrical","access":"Ethernet Fibre","slaSummary":"100% availability, 5-hour target fix, <20ms UK latency","typicalMonthlyArpu":850,"notes":"Mid-market and larger businesses. Free standard connection. BT funds £2,800 excess construction per circuit. 3 and 5 year terms."},{"productCode":"btnet-data-centre-access","displayName":"BTnet Data Centre Access","category":"circuit","shortDescription":"Dedicated BTnet inside third-party UK data centres.","bandwidth":"Up to 10Gbps (data centre dependent)","access":"Port-only termination, customer cross-connect","slaSummary":"100% availability, 5-hour fix, 15 working day delivery","typicalMonthlyArpu":550,"notes":"For customers with presence in third-party UK data centres. Significantly reduced rentals versus standard BTnet delivery."},{"productCode":"btnet-security","displayName":"BTnet Security","category":"attach","shortDescription":"Cisco Meraki / AMP / Sourcefire / Webroot security suite included by default on Meraki BTnet.","typicalMonthlyArpu":100,"notes":"£100/month for 1Gb with small Meraki router, £200/month for 1Gb with large Meraki router. Customer may opt out."},{"productCode":"btnet-wifi","displayName":"BTnet Wi-Fi","category":"attach","shortDescription":"Cisco Meraki Wi-Fi 6 integrated end-to-end with BTnet.","typicalMonthlyArpu":40,"notes":"5-year term: £0 upfront, £10/month per access point (£8/month with Security). One access point free of charge per BTnet circuit."}],"hero":{"eyebrow":"BT Authorised Partner · BT Internet Leased Line Reseller Programme","h1":"Become an Internet Solutions Reseller with Netify","subline":"Earn first-year upfront commission, paid on install. No targets. No minimum spend.","body":"Become an Authorised Reseller of BT Business Internet, BTnet dedicated leased lines from 30Mb to 10Gbps, plus BTnet Data Centre Access, BTnet Security and BTnet Wi-Fi. Netify is a BT Authorised Partner since 2012, BT Cloud Voice Partner of the Year 2025-26. Earn first-year upfront commission on every new BTnet contract you bring in, at the rate confirmed in writing at application. 100% availability SLA. 5-hour target fix. 3 and 5 year terms. BT designs, delivers, bills and supports the service.","ctaPrimary":{"label":"Apply to Resell Internet Services","href":"/go/bt-reseller-application/?from=%2Fresell%2Fbt-business-internet%2F&placement=internet-reseller"},"ctaSecondary":{"label":"Try the BTnet Revenue Simulator","href":"#revenue-simulator"}},"trustCards":[{"icon":"trophy","heading":"BT Cloud Voice Partner of the Year","caption":"2025-26"},{"icon":"verified","heading":"Featured on BT Business's Authorised Partners page","caption":"Verified by BT","href":"https://business.bt.com/bt-authorised-partners/"},{"icon":"shield","heading":"BT Authorised Partner since 2012","caption":"Quoted on BT's official partners page"},{"icon":"pulse","heading":"100% SLA","caption":"Market-leading BTnet availability commitment"}],"answerBlocks":[{"id":"what-is-the-bt-business-internet-leased-line-reseller-programme","question":"What is the BT Business Internet Leased Line Reseller Programme via Netify?","directAnswer":"The programme lets accredited UK resellers introduce BTnet dedicated leased lines (and the attached BTnet Data Centre Access, BTnet Security and BTnet Wi-Fi products) to their customers, and earn upfront commission (rate confirmed at application) on the first-year sales-order-value of every new BTnet contract, paid on install across 3 and 5 year terms. Netify is an Authorised Partner of BT, BT Authorised Partner since 2012, and onboards smaller resellers (as Authorised Suppliers) so they can resell BTnet without having to meet BT Wholesale's direct-partner thresholds.","elaboration":"A dealer / commission model with low barrier to entry. Netify onboards you through the Netify Partner Portal as a BT Authorised Reseller. You introduce and sell BTnet leased lines to your customer base. BT designs the solution, delivers the dedicated Ethernet Fibre, bills the customer and runs ongoing support from a UK desk. You earn upfront commissions on install. The programme supports new business, upgrades and re-signs across the BTnet portfolio. Applications are online at netify.co.uk/go/bt-reseller-application/, with no minimum spend and no sales targets."},{"id":"how-much-commission-do-you-earn-reselling-bt-business-internet","question":"How much commission do you earn reselling BT Business Internet?","directAnswer":"You earn first-year upfront commission on every new BTnet contract you bring in, paid on install across 3 and 5 year terms. BTnet Security and BTnet Wi-Fi attaches on the same BTnet contract earn commission on the same first-year basis. The Cloud Voice cross-sell on top of any BTnet circuit pays its own separate upfront commission on the Cloud Voice install SOV. Rates are confidential to the partner agreement and confirmed in writing at application, verifiable on netify.co.uk/resell/bt-business-internet/.","elaboration":"There are no claw-backs on contracts that complete their term, and no minimum sales target. Sell one BTnet circuit a quarter or ten a month, you are paid the same per-circuit rate either way. Free standard connection. BT funds the first £2,800 of excess construction charges on every BTnet circuit, so resellers do not lose deals to wayleave-cost shock. Re-signs and in-life upgrades are in scope of the programme."},{"id":"what-bt-business-internet-products-can-you-resell","question":"What BT Business Internet products can you resell?","directAnswer":"Four products under one BT Authorised Reseller agreement, BTnet (Ethernet Fibre leased line, 30Mb to 10Gbps), BTnet Data Centre Access (port-only termination inside third-party UK data centres), BTnet Security (Cisco Meraki + AMP + Sourcefire + Webroot security suite) and BTnet Wi-Fi (Cisco Meraki Wi-Fi 6 access points).","elaboration":"BTnet is the core dedicated leased line, Ethernet Fibre at 30Mb to 10Gbps symmetrical with 1:1 contention, 100% availability SLA, 5-hour target fix and UK latency under 20ms. BTnet Data Centre Access delivers a BTnet connection inside third-party UK data centres in as little as 15 working days, at significantly reduced rentals versus standard BTnet. BTnet Security is included by default on every Meraki-equipped BTnet (customers may opt out); customer pricing is £100/month for 1Gb with small Meraki, £200/month for 1Gb with large Meraki. BTnet Wi-Fi adds Wi-Fi 6 access points from £8/month per AP on a 5-year term when bundled with Security."},{"id":"what-contract-terms-are-available-for-btnet","question":"What contract terms are available for BTnet?","directAnswer":"BTnet is sold on 3 and 5 year terms. The upfront commission rate is the same on either term, paid against the first-year sales-order-value of the contract on install.","elaboration":"The commercial sweet spot for resellers is typically the 5-year BTnet, maximum customer stickiness, maximum total contract value, and the customer locked in long enough to absorb any market-rate fluctuation. BT funds the first £2,800 of excess construction charges per circuit, which absorbs the most common cause of mid-project delays for the longer-term contracts."},{"id":"what-resilience-options-does-btnet-support","question":"What resilience options does BTnet support?","directAnswer":"Three options, Failover, Backup with Quick Connect, and Load Balancing. Failover provides a secondary leased line identical to the primary, activated automatically on a primary fault. Backup is a smaller, cheaper secondary line with reduced performance; Quick Connect cuts delivery lead time on the backup. Load Balancing keeps both lines active for traffic management, with auto-failover. All three options carry per-circuit reseller commission on the first-year sales-order-value of the resilience attach, at the rate on the rate card.","elaboration":"Resilience attach lifts average revenue per customer materially. A Failover-attached BTnet contract typically lifts ARPU by 70-90%, since the secondary line is identical to the primary. Backup with Quick Connect adds 30-40%. Load Balancing adds 50-60%. The BTnet Revenue Simulator on this page models resilience attach as an aggregate uplift on the primary BTnet sales-order-value."},{"id":"do-you-need-a-minimum-sales-volume-for-btnet-resale","question":"Do you need a minimum sales volume or sales targets to resell BTnet?","directAnswer":"No. Netify imposes zero minimum sales spend and zero sales targets on its Authorised Suppliers. No joining fees. No quarterly quota. No risk of losing your reseller code for slow months. Sell one BTnet circuit a quarter or ten a month, you are paid the same per-circuit commission rate either way.","elaboration":"This contrasts with going direct to BT Wholesale, where the full reseller agreement carries minimum spend commitments often exceeding £1m annually plus volume commitments by partner tier. The Netify route is specifically designed for resellers who want the BTnet commercial upside without the volume commitment."},{"id":"who-can-resell-bt-business-internet-with-netify","question":"Who can resell BT Business Internet with Netify?","directAnswer":"IT companies, MSPs, telecom and connectivity providers, telemarketing and lead-gen agencies, point-of-sale providers and energy brokers, any UK Ltd company already speaking to other UK businesses that would benefit from a dedicated leased line.","elaboration":"You do not need prior telecoms experience. Netify provides product training, sales collateral, quoting tools and a named partner manager as part of onboarding. You do need to be a UK Ltd company, have a business bank account, and pass standard credit and compliance checks. Existing customer relationships translate directly into BTnet sales, companies with poor business broadband but high connectivity expectations are the strongest conversion segment."},{"id":"why-resell-btnet-via-netify-instead-of-bt-wholesale-direct","question":"Why resell BTnet via Netify instead of BT Wholesale direct?","directAnswer":"Three practical differences: minimum spend, joining fees and operational burden. BT Wholesale direct typically requires minimum annual spend often exceeding £1m plus volume commitments by partner tier. Netify imposes neither. Netify pays you upfront commission against first-year sales-order-value on every install; BT Wholesale pricing varies by partner tier, service mix, volume and geography.","elaboration":"Direct BT Wholesale partners place orders, manage compliance, and own more of the customer service stack. Authorised Suppliers under Netify use Netify's tooling for quoting and ordering, and BT handles customer service. Going direct makes sense if you are already moving substantial BT data product annually; for everyone else, Netify exists. The Netify application is online at netify.co.uk/go/bt-reseller-application/ and timing depends on your application and the checks required."},{"id":"how-does-the-btnet-cloud-voice-cross-sell-work","question":"How does the BTnet + Cloud Voice cross-sell work?","directAnswer":"BTnet supports BT Cloud Voice and SIP trunk services with Quality of Service voice prioritisation built in. Resellers can attach Cloud Voice to any BTnet circuit and earn a separate upfront commission on the Cloud Voice install across 36 and 60 month Cloud Voice contracts. This is in addition to the BTnet first-year commission on the underlying leased line.","elaboration":"Common pattern for VoIP-led MSPs converting customers from PSTN, sell the BTnet circuit for the SLA-backed dedicated connection, attach Cloud Voice on top for the voice migration. The Cloud Voice attach commission is paid against the Cloud Voice contract length, not the BTnet contract length, so a 3-year BTnet circuit can carry a 5-year Cloud Voice attach with the commission paid on Cloud Voice install."},{"id":"how-long-does-btnet-installation-take","question":"How long does BTnet installation take?","directAnswer":"BTnet over Ethernet Fibre depends on civils requirements, typically 60-90 working days for sites that don't require significant new construction. BT funds the first £2,800 of excess construction charges per circuit, which absorbs the most common cause of mid-project delays. BTnet Data Centre Access delivers in as little as 15 working days because access nodes already exist inside the supported third-party UK data centres.","elaboration":"Quick Connect on Backup resilience orders can compress secondary-line delivery further. The reseller sees order status through the Netify Partner Portal; BT handles the field engineering visit, customer install and acceptance. Commission is paid by Netify within 30 days of the customer's first invoice being collected by BT."}],"faqs":[{"question":"What is BT Business Internet?","answer":"BT Business Internet is BTnet, BT dedicated leased line internet access for UK businesses. Symmetrical upload and download speeds from 30Mb to 10Gbps. 1:1 contention. Unlimited data with no fair usage policy. 100% availability SLA. 5-hour target fix. UK latency under 20ms. BTnet Data Centre Access delivers the same BTnet connection inside third-party UK data centres in as little as 15 working days."},{"question":"Can I resell BT Business Internet if I am not a UK company?","answer":"No. The programme is restricted to UK-registered Ltd companies."},{"question":"Is there a joining fee?","answer":"No. There are no joining fees, monthly platform fees or per-feature fees."},{"question":"Does BTnet come with security?","answer":"BTnet Security is included as standard on every BTnet circuit ordered with Cisco Meraki equipment. Customers may opt out. Layer 7 firewall, Cisco AMP anti-malware, Webroot BrightCloud content filtering, Cisco Sourcefire SNORT intrusion detection and prevention. Pricing: £100/month for 1Gb with small Meraki router, £200/month for 1Gb with large Meraki router."},{"question":"What is the BTnet SLA?","answer":"100% availability Service Level Agreement, market-leading among UK dedicated internet providers. Service credits apply if the SLA is missed. 5-hour target fix time on any BTnet fault, 24/7 UK-based support. UK latency under 20ms."},{"question":"Can BTnet support voice services?","answer":"Yes. BTnet is optimised for voice and applications. Cross-sell BT Cloud Voice and SIP trunks on top of any BTnet circuit with Quality of Service voice prioritisation. The Cloud Voice cross-sell pays its own commission on install across 36 and 60 month contracts."},{"question":"What is BTnet Data Centre Access?","answer":"BTnet Data Centre Access provides a dedicated BTnet internet connection inside third-party UK data centres. BT operates access nodes in a range of UK data centres. The customer takes a port-only (wires only) termination in the Data Centre MeetMe room and orders a cross-connect from the data centre supplier back to their rack space. Speeds up to 10Gbps depending on the data centre, delivered in as little as 15 working days at significantly reduced rentals."},{"question":"Who handles the customer relationship after the sale?","answer":"BT. BT owns the service contract, provisioning, ongoing operations, training and billing. The reseller remains the commercial relationship holder for renewals, upgrades and additional circuits."}],"agentTools":{"endpoint":"https://netify.co.uk/api/mcp/","tools":[{"name":"get_internet_reseller_guide","description":"Read Netify’s internet solutions reseller guide: provider-billed ISP reseller route, broadband and BTnet scope, responsibilities, complete product/installation/security references, pricing-model link and application handoff. Read only; no eligibility approval or supplier contact.","inputSchema":{"type":"object","properties":{"topic":{"type":"string","enum":["overview","products","installation","security","pricing","private_connectivity","all"]}},"additionalProperties":false}},{"name":"get_programme_facts","description":"Returns the headline facts about the BT Business Broadband Partner Programme via Netify: eligibility, review stages and timing limitations, contract terms, marketplace size, verification links.","inputSchema":{"type":"object","properties":{},"required":[]}},{"name":"list_products","description":"Returns the BT business broadband product catalogue available to resellers: FTTP (Full Fibre 100/150/300/500/900), SoGEA (Standard Fibre sub-15/38/76), SoADSL. Includes tier names, retail prices, and contract length availability.","inputSchema":{"type":"object","properties":{},"required":[]}},{"name":"assess_bt_business_wifi_reseller_opportunity","description":"Turns a prospective customer WiFi requirement into a governed BT Business Broadband reseller recommendation. Selects the initial FTTP/SOGEA availability route, Pro or Ultra tier, expected WiFi hardware, resilience considerations, attach opportunities and the facts that Netify or BT must validate before quoting. It does not create a site survey, confirmed design, price or order.","inputSchema":{"type":"object","additionalProperties":false,"properties":{"accessAvailable":{"type":"string","enum":["fttp","sogea","both","unknown"],"description":"Known BT access availability for the customer premises."},"premisesNeed":{"type":"string","enum":["standard","guaranteed-mesh","managed-multi-ap"],"description":"The customer coverage and management requirement."},"cloudVisibilityRequired":{"type":"boolean","description":"Whether the customer needs cloud visibility of the WiFi estate, users or devices."},"resilienceRequired":{"type":"boolean","description":"Whether fixed-line failover is required."},"voiceRequired":{"type":"boolean","description":"Whether voice should be considered on the same proposal."},"endpointSecurityRequired":{"type":"boolean","description":"Whether endpoint security should be considered on the same proposal."}},"required":["accessAvailable","premisesNeed","cloudVisibilityRequired","resilienceRequired"]}},{"name":"estimate_commission","description":"Calculates a governed BT Business Broadband reseller commission estimate from the 2026/27 rate card and the time-bounded September 2026 partner sale. Select the exact product, tier, order path, Solus or Cloud Voice Express bundle, pricing basis and contract term. For current trading or agreed pricing, monthlyRental is required. For the September sale, the qualifying rental is selected from the controlled offer table and is limited to Full Fibre 100, 500 or 900, acquisition/switcher/add-to-fleet orders and 36/60 month terms through 25 September 2026. Endpoint Threat Protect is modelled separately at £4.99 per device per month using its permanent rate-card treatment. Published BT headline rates and bands are available from get_programme_facts; the full current rate card is supplied in writing. This calculator is BT-specific and must not be used for Virgin / O2.","inputSchema":{"type":"object","properties":{"product":{"type":"string","enum":["fttp100","fttp150","fttp300","fttp500","fttp900","sogea76","sogeaOther","soadsl"],"description":"Exact broadband speed or access family. September sale rental pricing is limited to fttp100, fttp500 and fttp900."},"tier":{"type":"string","enum":["essential","enhanced","pro"],"description":"BT Business Broadband product tier."},"dealType":{"type":"string","enum":["acquisition","switcher","addToFleet","resignNoChange","resignCveMigration","upgradeResignWindow","upgradeInLife","downgrade"],"description":"The exact rate-card order path. September sale is limited to acquisition, switcher and addToFleet."},"bundle":{"type":"string","enum":["solus","bundled"],"description":"'solus' is standalone broadband. 'bundled' is a qualifying broadband and Cloud Voice Express bundle whose total qualifying rental is rated once."},"pricingBasis":{"type":"string","enum":["currentTrading","septemberSale"],"description":"Use 'septemberSale' only for a qualifying September 2026 sale order. Use 'currentTrading' for every other agreed rental and supply monthlyRental."},"contractLengthMonths":{"type":"integer","enum":[12,24,36,60],"description":"September sale supports 36 and 60 months. Current trading/agreed scenarios may use 12, 24, 36 or 60 months, subject to product and bundle eligibility."},"monthlyRental":{"type":"number","minimum":1,"maximum":1000,"description":"The total qualifying monthly broadband or bundle rental from the quote. Required for currentTrading; ignored for septemberSale."},"includeCalls":{"type":"boolean","description":"For a bundled September sale only, add the £7 monthly calls-package uplift."},"threatProtectionDevicesPerOrder":{"type":"integer","minimum":0,"maximum":100,"description":"Endpoint Threat Protect devices attached per order at £4.99 per device per month. Set to 0 to remove."},"dealsPerMonth":{"type":"integer","minimum":0,"maximum":100,"description":"Pipeline volume for the annual run-rate. Set to 1 to read out the single-deal commission; set higher to project a pipeline. annualCommission = perDeal x 12 x dealsPerMonth."}},"required":["product","tier","dealType","bundle","pricingBasis","contractLengthMonths"]}},{"name":"check_eligibility","description":"Runs an initial BT reseller readiness review using the same controlled rules as the visible Netify page. Returns Ready for Netify review, More information needed or Likely blocker, with reasons and points to resolve. It never claims formal eligibility or BT approval. Netify and BT verify the application and make the final decision.","inputSchema":{"type":"object","properties":{"businessType":{"type":"string","description":"The applicant route to market. Used to provide context, not to make a formal approval decision.","enum":["msp","it-consultant","telecom-provider","telemarketing","pos-provider","energy-broker","other"]},"ukRegisteredLtd":{"type":"string","enum":["yes","no","not-sure"],"description":"Whether the applicant is a UK-registered limited company. A no result is treated as a likely blocker pending human confirmation."},"physicalWorkspaceEvidence":{"type":"string","enum":["yes","no","not-sure"],"description":"Whether the applicant could provide working-environment details and photographs if requested during nomination."},"abcPolicyStatus":{"type":"string","enum":["yes","no","not-sure"],"description":"Whether the business has an Anti-Bribery and Corruption policy."},"regulatoryDataProtectionStatus":{"type":"string","enum":["yes","no","not-sure"],"description":"Whether customer sales and data-protection processes are written down. Netify reviews the detail."},"namedComplianceOwner":{"type":"string","enum":["yes","no","not-sure"],"description":"Whether someone is responsible for compliance activity in the applicant business."}},"required":["businessType","ukRegisteredLtd","physicalWorkspaceEvidence","abcPolicyStatus","regulatoryDataProtectionStatus","namedComplianceOwner"]}},{"name":"check_reseller_compliance_preparation","description":"Checks which public preparation items a prospective BT reseller has organised before human compliance onboarding. Returns outstanding items and the next action. It never certifies compliance, approves an applicant, grants portal access or activates a reseller.","inputSchema":{"type":"object","additionalProperties":false,"properties":{"completedItems":{"type":"array","description":"Preparation item IDs already organised by the applicant.","items":{"type":"string","enum":["company-details","workspace-evidence","abc-policy","data-protection","regulated-sales","brand-use"]},"uniqueItems":true}},"required":["completedItems"]}},{"name":"get_reseller_due_diligence_plan","description":"Explains the five human due-diligence review areas before a progressing reseller application can move to BT nomination. Uses readiness answers to identify evidence to verify and missing information. It does not record an audited decision, approve the applicant or grant permission to trade.","inputSchema":{"type":"object","additionalProperties":false,"properties":{"ukRegisteredLtd":{"type":"string","enum":["yes","no","not-sure"]},"regulatoryDataProtectionStatus":{"type":"string","enum":["yes","no","not-sure"]},"namedComplianceOwner":{"type":"string","enum":["yes","no","not-sure"]}},"required":[]}},{"name":"get_reseller_assessment_examples","description":"Lists or returns public synthetic BT reseller assessment examples computed from the same readiness, compliance-preparation and due-diligence rules as the live tools. No applicant or customer data is used. Use these examples for representative questions, then run check_eligibility for the user's own circumstances.","inputSchema":{"type":"object","additionalProperties":false,"properties":{"slug":{"type":"string","enum":["msp-remote-staff-ofcom-gaps","it-consultancy-ready-for-review","telemarketing-regulated-sales-preparation","startup-without-limited-company","pos-provider-missing-workspace-evidence","telecom-provider-compliance-owner-unclear"],"description":"Optional example slug. Omit to list all examples."}},"required":[]}},{"name":"get_reseller_opportunity_examples","description":"Lists or returns public synthetic BT customer-opportunity examples covering voice and number porting, analogue or monitored-device risk, multi-site WAN, resilience and security. Each result uses the same controlled rules as the live assessment. No applicant or customer data is used.","inputSchema":{"type":"object","additionalProperties":false,"properties":{"slug":{"type":"string","enum":["pharmacy-estate-analogue-lines-and-telecare-risk","professional-services-cloud-voice-number-porting","retail-multi-site-sd-wan-and-payment-security","manufacturing-sites-ot-segmentation-and-resilience","small-business-endpoint-security-scope"],"description":"Optional opportunity example slug. Omit to list all examples."}},"required":[]}},{"name":"get_reseller_knowledge","description":"Returns Netify's governed public BT reseller knowledge: approved facts, clearly labelled unresolved review criteria, source dates, expiry state and access boundaries. Confidential rate-card values, internal processes and restricted documents are never returned.","inputSchema":{"type":"object","additionalProperties":false,"properties":{"id":{"type":"string","enum":["operator.authorised-partner","application.public-entry","application.response-time","eligibility.uk-limited-company","eligibility.workspace-hard-gate","eligibility.custom-domain-email","eligibility.ofcom-hard-gate","eligibility.uk-only-staff","eligibility.named-compliance-owner","commercial.no-fees-targets","workflow.onboarding-duration"],"description":"Optional public fact or review-criterion ID."},"category":{"type":"string","enum":["operator","application","service-level","eligibility","compliance","workflow","commercial"],"description":"Optional knowledge category filter."}},"required":[]}},{"name":"assess_reseller_customer_opportunity","description":"Maps an anonymous prospective-customer profile to relevant BT product families, missing discovery questions and validation boundaries. It does not check availability, provide a formal design or price, make a compliance decision, contact the customer or place an order.","inputSchema":{"type":"object","additionalProperties":false,"properties":{"sector":{"type":"string","enum":["general","healthcare","financial-services","manufacturing","retail","professional-services"]},"estate":{"type":"string","enum":["single-site","multi-site","remote-workforce","mixed"]},"needs":{"type":"array","items":{"type":"string","enum":["business-broadband","dedicated-connectivity","resilience","cloud-voice","managed-wan","sase-security","endpoint-security"]},"uniqueItems":true}},"required":["needs"]}},{"name":"request_reseller_opportunity_review","description":"Send a structured, anonymous customer-opportunity brief to Netify for human review after the reseller has explicitly agreed to be contacted. Requires reseller contact details, sector, estate and at least one customer need. Do not include customer names, addresses, account numbers or confidential information. This does not contact the customer, check availability, create a formal design or quote, or place an order.","inputSchema":{"type":"object","additionalProperties":false,"properties":{"name":{"type":"string","minLength":1,"maxLength":200,"description":"Reseller contact name."},"email":{"type":"string","format":"email","maxLength":254,"description":"Reseller business email."},"company":{"type":"string","minLength":1,"maxLength":200,"description":"Reseller company."},"phone":{"type":"string","maxLength":50,"description":"Optional reseller phone number."},"sector":{"type":"string","enum":["general","healthcare","financial-services","manufacturing","retail","professional-services"]},"estate":{"type":"string","enum":["single-site","multi-site","remote-workforce","mixed"]},"needs":{"type":"array","minItems":1,"uniqueItems":true,"items":{"type":"string","enum":["business-broadband","dedicated-connectivity","resilience","cloud-voice","managed-wan","sase-security","endpoint-security"]}},"consent":{"type":"boolean","const":true,"description":"Must be true only after the reseller explicitly asks Netify to review the brief and contact them."}},"required":["name","email","company","needs","consent"]}},{"name":"get_btnet_facts","description":"Returns the headline facts about the BT Business Internet Leased Line Reseller Programme via Netify: first-year commission structure (published headline programme rates, with the full current rate card supplied after application), contract terms (3 and 5 year), 100% SLA, 5-hour target fix, Cloud Voice cross-sell rate, bandwidth range, eligibility, BT funding for excess construction.","inputSchema":{"type":"object","properties":{},"required":[]}},{"name":"list_btnet_products","description":"Returns the BT Business Internet product catalogue available to resellers: BTnet (Ethernet Fibre leased line, 30Mb-10Gbps), BTnet Data Centre Access (port-only termination inside third-party UK data centres), BTnet Security (Cisco Meraki + AMP + Sourcefire + Webroot), BTnet Wi-Fi (Cisco Meraki Wi-Fi 6). Includes resilience options (Failover / Backup with Quick Connect / Load Balancing) and the Cloud Voice cross-sell rate.","inputSchema":{"type":"object","properties":{},"required":[]}},{"name":"estimate_btnet_commission","description":"Calculates projected first-year commission for a BTnet reseller scenario at the headline rate on the confidential rate card, plus term-total commission and per-circuit average. Inputs: monthly new BTnet circuits, contract term in years (3 or 5), per-attach rates (resilience, security, Cloud Voice cross-sell).","inputSchema":{"type":"object","properties":{"monthlyCircuits":{"type":"integer","minimum":1,"maximum":60,"description":"New BTnet circuits sold per month."},"contractTermYears":{"type":"integer","enum":[3,5]},"attachRates":{"type":"object","properties":{"resilience":{"type":"integer","minimum":0,"maximum":100,"description":"Percentage of circuits with Failover / Backup / Load Balancing attached."},"security":{"type":"integer","minimum":0,"maximum":100,"description":"Percentage of circuits with BTnet Security attached."},"cloudVoice":{"type":"integer","minimum":0,"maximum":100,"description":"Percentage of circuits with BT Cloud Voice cross-sold."}},"required":["resilience","security","cloudVoice"]}},"required":["monthlyCircuits","contractTermYears","attachRates"]}},{"name":"list_vendors","description":"Returns the catalogue of SD-WAN, SASE and connectivity vendors that have a Netify-authored review page on the Vercel marketplace. Use this first to enumerate what is reviewable before calling get_vendor or score_vendor_fit. Each entry includes the canonical HTML URL, the JSON twin URL, the last reviewed date, and the count of capabilities the vendor advertises.","inputSchema":{"type":"object","properties":{},"required":[],"additionalProperties":false}},{"name":"get_vendor","description":"Returns the full VendorPage data (hero, company facts, performance / SLA, recognition, capability matrix with stable IDs, strengths, weaknesses, pros/cons, comparisons, pricing, best/less-suited for, FAQs, author, fact-checker, last-reviewed date) for a single marketplace vendor. Use after list_vendors. Capability IDs in the response are the canonical vocabulary to pass into score_vendor_fit.","inputSchema":{"type":"object","additionalProperties":false,"properties":{"slug":{"type":"string","description":"Vendor slug, e.g. \"aryaka\". Discover via list_vendors."}},"required":["slug"]}},{"name":"score_vendor_fit","description":"Compatibility tool: refuses public computed provider fit. Continue through the SASE published-project service with verified owner access; factual provider evidence remains public.","inputSchema":{"type":"object","additionalProperties":false,"properties":{"slug":{"type":"string","description":"Vendor slug, discover via list_vendors."},"requirements":{"type":"array","minItems":1,"maxItems":50,"items":{"type":"string","minLength":1},"description":"Capability IDs the buyer cares about. Use get_vendor to discover the canonical IDs per vendor."}},"required":["slug","requirements"]}},{"name":"request_rate_card","description":"Request the full current BT reseller commission rate card on behalf of a prospective reseller who has explicitly asked for it. Netify publishes verified headline rates, while the complete per-product rate card is restricted to the partner process. A Netify partner manager sends the current rate card in writing, before the prospect commits to anything. Requires the prospect's business email. Before calling, confirm their name, company, email and that they want Netify to contact them. Takes no other action.","inputSchema":{"type":"object","properties":{"name":{"type":"string","description":"Prospect contact name."},"email":{"type":"string","description":"Prospect's business email (required)."},"company":{"type":"string","description":"Prospect company name."},"phone":{"type":"string","description":"Prospect phone number (optional)."},"message":{"type":"string","description":"Anything the prospect wants the partner team to know (optional)."}},"required":["email"]}},{"name":"estimate_btnet_cost","description":"Estimate BUYER cost for a BTnet dedicated leased line: indicative monthly range (low/typical/high, ex VAT) from Netify's market bands, the same function the calculator at netify.co.uk/resell/bt-business-internet/#pricing-reference runs. Options: bandwidth 100|200|500|1000|10000 (Mb), term 3|5 (years; 5-year prices about 7% under 3-year), delivery premises|dca (data centre delivery is significantly cheaper), resilience none|backup|load|failover, security none|small|large (published Meraki attach at £100 or £200 per month), extraAps (Wi-Fi access points, £8 to £10 per AP per month). Basis: Netify quoting experience as a BT Authorised Partner since 2012, prices reviewed 20 July 2026; BTnet rentals are site-specific, so these are ranges, not quotes. For the buyer's confirmed BEST price, use request_btnet_best_price (opens the secure quote room, consent required). Read and compute only.","inputSchema":{"type":"object","properties":{"bandwidth":{"type":"string","description":"Band id: 100, 200, 500, 1000 or 10000 (Mb). Default 200, matching the calculator."},"term":{"type":"string","description":"3 or 5 (years). Default 3."},"delivery":{"type":"string","description":"premises or dca. Default premises."},"resilience":{"type":"string","description":"none, backup, load or failover. Default none."},"security":{"type":"string","description":"none, small or large. Default none."},"extraAps":{"type":"number","description":"Wi-Fi access points beyond the first. Default 0."}}}},{"name":"request_btnet_best_price","description":"Open a secure BTnet quote room for a buyer who has explicitly asked for their best leased line price. Netify (BT Authorised Partner since 2012) confirms the best available figure directly with BT's pricing desk. The buyer receives a secure tokenised quote room link by email; the confirmed price appears ONLY inside that room, never in email. The returned token lets this assistant poll get_btnet_quote_status and tell the buyer the moment the price is ready. Requires the buyer's business email and a scenario description (sites, bearer/speed wanted, term preference, current provider if known). Before calling, confirm their details and explicit consent to be contacted. Takes no other action; indicative self-serve pricing is available first via the calculator tools.","inputSchema":{"type":"object","properties":{"name":{"type":"string","description":"Buyer contact name."},"email":{"type":"string","description":"Buyer's business email (required)."},"company":{"type":"string","description":"Buyer company name."},"mobile":{"type":"string","description":"Buyer mobile for order updates (optional)."},"postcodes":{"type":"string","description":"Site postcode(s), one per site (optional but speeds pricing)."},"scenario_description":{"type":"string","description":"Plain-English requirement: sites, bandwidth, term, resilience, current provider (required)."},"webhook_url":{"type":"string","description":"Optional https endpoint POSTed { event, state, room_token, at } on every state change. Never carries the figure; fetch get_btnet_quote_status after the ping."},"test":{"type":"boolean","description":"Integration testing: full state machine with a synthetic price about 90 seconds after creation, zero emails, no human involved, two-hour expiry. Use this to develop against the flow."}},"required":["email","scenario_description"]}},{"name":"get_btnet_quote_status","description":"Check a secure BTnet quote room by its token (returned by request_btnet_best_price, or given by the buyer from their quote room link). Returns the room state (submitted, with_bt, survey_needed, priced, accepted or declined); when priced it includes the confirmed monthly figure with its reference and valid_until date, any upfront, the specialist's note, and the Q&A thread. The token is the credential: only call with a token the buyer provided in this conversation.","inputSchema":{"type":"object","properties":{"token":{"type":"string","description":"The quote room token from the buyer's secure link (the path segment after /quote/)."}},"required":["token"]}},{"name":"ask_btnet_quote_question","description":"Post a clarification question inside an open BTnet quote room on the buyer's behalf (for example: price a 5-year term too, what bearer was assumed, can delivery be to our data centre). The Netify team answers inside the room and the buyer is notified; poll get_btnet_quote_status to read the answer. Only call with a token the buyer provided in this conversation and a question they asked.","inputSchema":{"type":"object","properties":{"token":{"type":"string","description":"The quote room token."},"question":{"type":"string","description":"The buyer's question, 3 to 2000 characters."}},"required":["token","question"]}},{"name":"accept_btnet_quote","description":"Accept the confirmed price in a priced BTnet quote room, on the buyer's explicit instruction only. Records the acceptance under the quote reference and starts the order: a Netify specialist confirms details with the buyer and a contract document follows for a HUMAN signature; nothing is committed until the buyer signs. Requires the room token plus the accepting person's name and organisation, and their explicit consent in this conversation. Fails with a clear error if the room is not priced.","inputSchema":{"type":"object","properties":{"token":{"type":"string","description":"The quote room token."},"name":{"type":"string","description":"Accepting person, full name."},"organisation":{"type":"string","description":"Their organisation."},"role":{"type":"string","description":"Their role (optional)."}},"required":["token","name","organisation"]}},{"name":"advise_threat_protect_fit","description":"Advise whether BT Endpoint Threat Protect fits a business: pass the device mix (computers, mobiles) and the threats the user cares about; returns an honest per-threat verdict (covered, partly covered, a different BT product is the right route, or bigger than this product with the Netify marketplace route), the indicative monthly and annual cost at BT's public £4.99 per device per month price point, and how to order (EECC order form emailed by Netify, signed and returned by email). Same logic as the advisor on netify.co.uk/bt-endpoint-threat-protect/. Threat ids: malware_ransomware, unknown_threats, usb_data_theft, device_spread, mobile_devices, web_browsing, staff_phishing, cloud_apps, office_perimeter, soc_mdr, multi_site_sase. Omit threats to get the full coverage matrix. Read and compute only; takes no action.","inputSchema":{"type":"object","properties":{"computers":{"type":"number","description":"Windows, Mac and Linux computers and servers to protect. Chromebooks and EPOS systems are not supported; exclude them."},"mobiles":{"type":"number","description":"Android 9+ and iOS 15+ devices to protect."},"threats":{"type":"array","items":{"type":"string"},"description":"Threat ids the user cares about (see tool description). Omit for the full matrix."}}}},{"name":"request_threat_protect_consult","description":"Request written confirmation of current BT Endpoint Threat Protect pricing and fit on behalf of a buyer who has explicitly asked for it. Endpoint Threat Protect (formerly Business Antivirus Detect and Respond) is BT's endpoint security for small and medium businesses, built on CrowdStrike Falcon Go, publicly priced at £4.99 per device per month on flexible contract options. A Netify BT specialist replies in writing, confirming pricing for the stated device count and how it fits alongside BT connectivity. No charge, no obligation. Requires the buyer's business email. Before calling, confirm their details and that they want Netify to contact them. Verified product facts: get the buyer page data.json at netify.co.uk/bt-endpoint-threat-protect/data.json. Takes no other action.","inputSchema":{"type":"object","properties":{"name":{"type":"string","description":"Buyer contact name."},"email":{"type":"string","description":"Buyer's business email (required)."},"company":{"type":"string","description":"Buyer company name."},"phone":{"type":"string","description":"Buyer phone number (optional)."},"devices":{"type":"number","description":"How many devices need protecting (optional but useful for the written quote)."},"message":{"type":"string","description":"Context the specialist should know, e.g. current antivirus, contract end dates, existing BT services (optional)."}},"required":["email"]}},{"name":"apply_to_resell","description":"Start a Netify business-services reseller application, including the BT or Virgin Business route, on behalf of a prospect who has explicitly asked to apply. Use the products field to state the requested route. This submits the application start to the Netify partner team for review and returns a private, expiring applicant-workspace URL. It does not approve the applicant, issue an ORCA code or take any BT-facing or contractual action. Current eligibility, commercial terms and timing are confirmed during review. Requires name, company, business email, company website, contact phone number and preferred Microsoft Teams availability. Before calling, confirm the prospect's details and their explicit consent to be contacted. The full online application also exists at netify.co.uk/go/bt-reseller-application/.","inputSchema":{"type":"object","properties":{"name":{"type":"string","description":"Applicant contact name (required)."},"email":{"type":"string","description":"Applicant's business email (required)."},"company":{"type":"string","description":"Applicant company name (required)."},"companyWebsite":{"type":"string","description":"Active company website URL (required)."},"companiesHouseNumber":{"type":"string","description":"UK Companies House number (optional)."},"fitBriefToken":{"type":"string","pattern":"^[a-f0-9]{32}$","description":"Optional token returned by save_voip_fit_brief; attaches the exact saved brief to this consented application."},"preferredTeamsTimes":{"type":"string","description":"Suitable dates and times for a Microsoft Teams call, including the time zone (required)."},"phone":{"type":"string","description":"Applicant phone number with at least seven digits (required)."},"products":{"type":"array","items":{"type":"string","enum":["broadband","btnet-leased-lines","cloud-voice","cloud-voice-express","security","sd-wan","sase","endpoint-security","cloud-security","virgin","o2","teams","virgin-business","o2-business-mobile","microsoft-teams"]},"description":"Which product families the applicant wants to resell (optional)."},"message":{"type":"string","description":"Anything the applicant wants the partner team to know (optional)."},"consent":{"type":"boolean","const":true,"description":"Must be true only after the applicant explicitly asks Netify to review the application and contact them."},"readinessAnswers":{"type":"object","additionalProperties":false,"description":"Optional answers from check_eligibility, carried into the Netify review pack.","properties":{"businessType":{"type":"string","enum":["msp","it-consultant","telecom-provider","telemarketing","pos-provider","energy-broker","other"]},"ukRegisteredLtd":{"type":"string","enum":["yes","no","not-sure"]},"physicalWorkspaceEvidence":{"type":"string","enum":["yes","no","not-sure"]},"abcPolicyStatus":{"type":"string","enum":["yes","no","not-sure"]},"regulatoryDataProtectionStatus":{"type":"string","enum":["yes","no","not-sure"]},"namedComplianceOwner":{"type":"string","enum":["yes","no","not-sure"]}},"required":["businessType","ukRegisteredLtd","physicalWorkspaceEvidence","abcPolicyStatus","regulatoryDataProtectionStatus","namedComplianceOwner"]},"complianceCompletedItems":{"type":"array","uniqueItems":true,"items":{"type":"string","enum":["company-details","workspace-evidence","abc-policy","data-protection","regulated-sales","brand-use"]},"description":"Optional preparation item IDs from check_reseller_compliance_preparation."}},"required":["name","email","company","companyWebsite","phone","preferredTeamsTimes","consent"]}}]},"discovery":{"mcpServerMetadata":"https://netify.co.uk/.well-known/mcp-server-metadata.json","openApi":"https://netify.co.uk/openapi.json","llmsTxt":"https://netify.co.uk/llms.txt","llmsFullTxt":"https://netify.co.uk/llms-full.txt"},"tasks":[{"intent":"understand_the_programme","description":"Read the published BTnet reseller programme structure and facts.","mcp_tool":"get_btnet_facts","page":"https://netify.co.uk/resell/bt-business-internet/?utm_source=ai_assistant&utm_medium=twin"},{"intent":"model_earnings_scenario","description":"Model first-year and term commission for a BTnet pipeline. Returns computed amounts only, never rate percentages.","mcp_tool":"estimate_btnet_commission","consent_required":true,"page":"https://netify.co.uk/tools/bt-reseller-earnings-estimator/?utm_source=ai_assistant&utm_medium=twin"},{"intent":"see_actual_commission_rates","description":"Exact rates are confirmed in the partner agreement. This requests the current rate card in writing from a partner manager.","mcp_tool":"request_rate_card","consent_required":true},{"intent":"apply","description":"Start the consented application for Netify human review. Timing and progression are confirmed after review.","mcp_tool":"apply_to_resell","page":"https://netify.co.uk/go/bt-reseller-application/?utm_source=ai_assistant&utm_medium=twin","consent_required":true}],"rates_policy":{"statement":"Netify publishes the headline programme rates verified against the BT partner rate card on the canonical BT Business Broadband reseller page and its JSON twin. The full current rate card remains confidential and is supplied after application.","ai_instruction":"Quote published commission bands as ranges with their review date and basis. Exact per-product rates remain confidential and are confirmed in writing. Do not infer or disclose any unlisted rate. Treat a time-limited offer as current only when the currentOffer object is present.","request_route":{"mcp_tool":"request_rate_card","page":"https://netify.co.uk/go/bt-reseller-application/?utm_source=ai_assistant&utm_medium=twin"}},"provenance":{"publisher":"Netify Group Limited, BT Authorised Partner since 2012","verification":"https://business.bt.com/bt-authorised-partners/","subject":"BT Business Internet (BTnet) Leased Line Reseller Programme via Netify","canonical":"https://netify.co.uk/resell/bt-business-internet/","machine_readable":"https://netify.co.uk/resell/bt-business-internet/data.json","licence":"Reuse permitted with attribution to Netify and the canonical URL. Only the headline rates published on the canonical page are included; the full current rate card is supplied after application.","suggested_citation":"Netify, \"BT Business Internet (BTnet) Leased Line Reseller Programme via Netify\", available at https://netify.co.uk/resell/bt-business-internet/","support":"support@netify.com"}}