{"page":"/resell/bt-business-services/","canonical":"https://netify.co.uk/resell/bt-business-services/","title":"Resell BT Business Services through the Netify Agent Programme","description":"Resell BT broadband, BTnet, hosted Cloud Voice, endpoint security, managed SD-WAN and SASE through the Netify Agent Programme.","operator":{"name":"Netify","status":"BT Authorised Partner","partnerSinceYear":2012,"verificationUrl":"https://business.bt.com/bt-authorised-partners/","award":"BT Cloud Voice Partner of the Year 2025-26"},"hero":{"eyebrow":"BT AUTHORISED PARTNER, RESELLER PROGRAMME","h1":"Resell BT Business services. Build a broader customer relationship.","subline":"Broadband, BTnet, hosted Cloud Voice, endpoint security, managed SD-WAN and SASE through the Netify Agent Programme.","body":"Netify has been a BT Authorised Partner since 2012. This page explains the reseller route for BT Business connectivity, voice, managed networking and security. The readiness review identifies information Netify may need, but it does not promise acceptance or replace the formal Netify and BT review.","ctaPrimary":{"label":"Describe your business","href":"#reseller-copilot"},"ctaSecondary":{"label":"See what you can resell","href":"#products"}},"trustCards":[{"heading":"BT Authorised Partner since 2012","caption":"Featured on BT Business Authorised Partners page"},{"heading":"Human-reviewed applications","caption":"Netify and BT make the formal decision"},{"heading":"BT Business product access","caption":"Connectivity, voice, managed networking and security"},{"heading":"BT Cloud Voice Partner of the Year","caption":"2025-26"}],"servicePortfolio":[{"number":"01","id":"business-broadband","label":"BT Business Broadband","headline":"Start with the premises, not the package name.","summary":"BT Business Broadband can suit a customer that needs business internet without a dedicated circuit. The reseller opportunity includes new access, upgrades and the move from older voice and broadband services to current digital services.","customerSignals":["A new office, shop, surgery, warehouse or branch needs connectivity.","The existing service is slow, unreliable or approaching renewal.","The customer still has PSTN, ADSL, FTTC, ISDN or equipment attached to an analogue line."],"discovery":["Confirm every service address and run a current availability check.","Ask what the connection supports, how much downtime is acceptable and whether backup is required.","Identify voice lines, alarms, lifts, payment devices and telecare before proposing migration."],"boundary":"Published coverage material is indicative. Availability, speed, support level, migration route and current commercial terms require a live BT check.","href":"/resell/bt-business-broadband/","linkLabel":"Explore the broadband reseller route","tone":"orange"},{"number":"02","id":"btnet-leased-lines","label":"BTnet leased lines","headline":"Qualify the business case for dedicated internet.","summary":"BTnet is the conversation to open when a customer needs dedicated, symmetrical connectivity and clearer service commitments than a shared broadband service can provide. It may support a head office, cloud-heavy site, production location or a larger multi-site design.","customerSignals":["Cloud applications, voice or customer systems are business critical.","Upload performance matters as much as download performance.","The customer needs defined resilience, diverse access or a managed edge."],"discovery":["Confirm bandwidth, bearer, contract dates and likely growth.","Document critical applications, recovery requirements and the cost of an outage.","Check each address, construction risk and whether genuine route diversity is required."],"boundary":"A brochure or exchange list cannot confirm service at an address. Netify checks availability, design, construction, resilience and current pricing before a proposal is made.","href":"/resell/bt-business-internet/","linkLabel":"Explore the BTnet reseller route","tone":"cream"},{"number":"03","id":"cloud-voice","label":"BT hosted Cloud Voice","headline":"Treat voice as a migration, not a licence count.","summary":"BT Cloud Voice and Cloud Voice Express support different customer situations. A useful reseller conversation covers users, numbers, call handling, handsets, applications, connectivity and the change from the current telephone service.","customerSignals":["The customer is moving from PSTN, ISDN or an ageing phone system.","Teams, hybrid work, call groups or multi-site working are changing how calls are handled.","The business needs number porting, new devices, training or a managed installation."],"discovery":["Count users by role and document numbers, call groups, handsets and integrations.","Confirm the legal owner of every number and the porting information available.","Plan installation, training, connectivity and the customer go-live window together."],"boundary":"Number retention and porting cannot be promised from a description alone. Netify validates ownership, service compatibility, order dependencies and the correct BT voice route.","href":"/resell/bt-hosted-voip/","linkLabel":"Explore the hosted voice reseller route","tone":"black"},{"number":"04","id":"endpoint-security","label":"BT Endpoint Threat Protect","headline":"Add the security question to every device conversation.","summary":"BT Endpoint Threat Protect provides a route into endpoint protection for business devices. The reseller should establish what is protected today, which devices are in scope and whether the customer needs endpoint protection alone or a wider managed security service.","customerSignals":["The customer relies on basic antivirus or has inconsistent controls across devices.","Remote staff and business laptops sit outside the office network.","A customer wants simpler deployment and clearer protection status without building a security team."],"discovery":["Confirm device numbers, operating systems, ownership and current security controls.","Ask who monitors alerts and what happens when suspicious activity is found.","Check whether the requirement extends to awareness, managed detection, cloud security or SASE."],"boundary":"Endpoint protection is not a substitute for a full security design. Netify confirms supported devices, current service scope and whether wider managed controls are needed.","href":"/resell/bt-cloud-security/","linkLabel":"Explore the BT security reseller route","tone":"sage"},{"number":"05","id":"managed-sd-wan-sase","label":"BT Meraki and Fortinet SD-WAN and SASE","headline":"Design around the estate before choosing the platform.","summary":"BT managed SD-WAN can use Meraki or Fortinet to connect and manage a distributed estate. SASE adds security requirements for users, sites, cloud applications and data. The reseller role begins with discovery, not a platform comparison made in isolation.","customerSignals":["Several sites use different circuits, firewalls or support arrangements.","Cloud applications, remote users and security policy are difficult to manage consistently.","The customer wants a managed operating model, better resilience or clearer responsibility boundaries."],"discovery":["Build the site, circuit, application and contract inventory first.","Map resilience, segmentation, identity, logging, compliance and data requirements.","Agree what BT, Netify, the reseller and the customer will operate day to day."],"boundary":"Meraki and Fortinet are not interchangeable labels. Netify validates underlay, platform fit, security scope, migration, management responsibility and pricing before a recommendation is made.","href":"/bt-fortinet-meraki/","linkLabel":"Explore BT Meraki and Fortinet","secondaryHref":"/bt-sase-sd-wan/","secondaryLinkLabel":"Assess BT SD-WAN and SASE fit","tone":"blue"}],"answerBlocks":[{"id":"who-netify-is","question":"Who is Netify and what is the BT Business reseller programme?","directAnswer":"Netify Group Limited is a UK-registered company (Company No. 07087612), headquartered in Norfolk, England, and a BT Authorised Partner since 2012. Netify recruits Authorised Resellers of BT through Netify Reseller Programme of BT products and services and is featured as a reference partner on the BT Business website.","elaboration":"Applicants begin with a Netify review. If the application progresses, Netify coordinates the nomination and compliance journey with the applicant and BT. Formal acceptance and activation remain subject to those checks.\n\nThe programme provides a route to BT Business connectivity, voice, managed networking and security products. Current commercial terms are confirmed in writing for an approved applicant rather than inferred from this public page."},{"id":"three-routes-to-reselling-bt-business","question":"What are the three routes to reselling BT Business?","directAnswer":"BT services can reach the channel through different contractual models, including an Authorised Reseller route through a BT Authorised Partner such as Netify, a direct BT relationship and a wholesale model. Netify confirms which route is appropriate for the applicant rather than treating one route as universally easier or better.","elaboration":"Route 1, Authorised Reseller of BT via Netify, gives an applicant a managed route through Netify. The applicable customer, billing, support and commercial responsibilities are confirmed during the application.\n\nRoute 2, Direct BT Partner, creates a direct contractual relationship with BT and is intended for organisations able to meet the applicable direct-partner obligations.\n\nRoute 3, BT Wholesale, is a wholesale and white-label model in which the provider takes greater responsibility for billing, customer support and regulatory operations. The correct route depends on the organisation and must be confirmed with the relevant provider."},{"id":"eligibility-requirements","question":"What are the eligibility requirements?","directAnswer":"Netify begins with a readiness review, then verifies the applicant and explains the BT nomination requirements. The current review considers the registered business, route to market, working-environment evidence, compliance policies and who owns compliance activity. It is not an automatic approval decision.","elaboration":"The current nomination workflow asks applicants to complete the BT Reseller Nomination Form and provide an interior and exterior photograph of the office. Approved portal users then complete compliance onboarding covering Anti-Bribery and Corruption, data protection and an agent call checklist.\n\nThe public readiness review does not treat an email provider, staff location or any unverified policy statement as an automatic hard gate. If a point is unclear, the result is More information needed and Netify reviews it with the applicant."},{"id":"six-stage-onboarding-path","question":"What happens after a reseller application?","directAnswer":"The journey is application, Netify review, BT nomination, compliance onboarding, portal invitation and activation. Netify targets the first human response by the end of the next working day. The complete onboarding time depends on the applicant, evidence and BT review, so it is not covered by that response target.","elaboration":"First, the applicant submits business and contact details. Netify assigns the application for review and may request more information. If the application progresses, Netify sends the BT Reseller Nomination Form and asks for the supporting working-environment photographs.\n\nAfter the relevant reviews, an approved business is invited to the partner portal. On first login, the user must review and acknowledge the current compliance material before using the operational tools. Formal activation remains subject to Netify and BT completing their respective checks."},{"id":"how-resellers-earn","question":"How do resellers earn?","directAnswer":"Netify Reseller Programme allows resellers to earn through both upfront commission on install and ongoing commission on revenue, across new business, upgrades and re-signs. Specific rates vary by product family and contract term and are confirmed individually at application stage.","elaboration":"Commercial treatment varies by product, order type and contract term. Exact rates and the conditions that apply are confidential to the current partner agreement. They are not exposed through this public page or its public data endpoints.\n\nNetify confirms the current commercial position in writing as part of an appropriate applicant or approved-partner journey."},{"id":"compliance-what-bt-checks","question":"What does BT actually check on compliance?","directAnswer":"The implemented journey includes working-environment evidence, compliance onboarding and regulated-sales guidance. Netify confirms the exact evidence and BT requirements for each applicant.","elaboration":"The current nomination workflow requests an office interior photograph and an office exterior photograph. Approved portal users later acknowledge Anti-Bribery and Corruption material, data-protection material and an agent call checklist before using the operational portal.\n\nThis public page deliberately avoids turning those facts into automatic pass or fail rules. Netify reviews the evidence and explains the applicable regulatory and brand obligations before activation."},{"id":"why-applications-rejected-or-delayed","question":"Why are applications rejected or delayed?","directAnswer":"Applications can pause when company information, nomination documents, working-environment evidence or compliance ownership is incomplete. Netify should explain the missing information rather than relying on an automatic rejection.","elaboration":"The readiness review highlights what is known, what is missing and what looks likely to block the current route. It does not describe the applicant as formally eligible or ineligible. The final decision and any evidence request are made during the human review."}],"faqs":[{"question":"Can a sole trader resell BT Business services?","answer":"The current programme information indicates that UK limited company status is likely to be required. A sole trader should ask Netify to confirm whether another route is available before completing the full application."},{"question":"Does the reseller handle customer billing or support?","answer":"Customer contracting, billing and support responsibilities depend on the approved reseller route and product. Netify confirms the operating model in writing during human review rather than relying on a generic public answer."},{"question":"How long does onboarding take?","answer":"Timing depends on the application, supporting evidence and BT review. Netify confirms the current expectation after the initial application review rather than promising a fixed public timescale."},{"question":"Are there sales targets?","answer":"Netify confirms the current commercial terms and any applicable obligations in writing during the application process."},{"question":"Are technical certifications required?","answer":"Netify confirms the current training, accreditation and product requirements for the applicant and intended portfolio during human review. This page does not promise that every route or product has no certification requirement."},{"question":"What is the difference between a BT Authorised Partner and a BT Authorised Reseller?","answer":"An Authorised Partner of BT holds a direct contractual relationship with BT, upholds strict sales commitments and is allowed to recruit and onboard resellers under their own programme. Netify is a BT Authorised Partner and operates Netify Reseller Programme of BT products and services. An Authorised Reseller of BT joins a BT Authorised Partner reseller programme and earns commission on BT services they introduce."},{"question":"Why apply through Netify rather than directly to BT?","answer":"Netify provides a managed application and reseller route through its BT Authorised Partner relationship. A direct BT or wholesale route has a different contract, operating model and set of responsibilities. The right route depends on the applicant business."},{"question":"What is the PSTN switch-off and how does it create reseller opportunity?","answer":"The PSTN switch-off is BT programme to retire the analogue telephone network. Every UK business currently on older technologies (PSTN, ADSL, FTTC, ISDN2e or ISDN30) must migrate to a digital alternative, primarily SoGEA, FTTP and Cloud Voice Express. This has created a sales window in which every legacy customer needs to be converted."}],"glossary":[{"term":"ORCA Code","definition":"An identifier used in the BT reseller process. Its issue depends on the applicable Netify and BT reviews; no fixed public issue time is promised on this page."},{"term":"BT BPS","definition":"BT Business Partner Sales. The overarching BT division managing the indirect channel, guidelines, and product portfolios for partners."},{"term":"ICON Portal","definition":"The central BT quoting and ordering gateway used by Netify Authorised Resellers of BT to configure solutions, generate formal quotes for clients and submit orders."},{"term":"The Club","definition":"The exclusive BT partner portal where Authorised Resellers of BT must source all verified brand assets, marketing collateral and official logos to remain compliant."},{"term":"Academy Point","definition":"BT Learning Management System with video tutorials, product knowledge guides and pre and post-sale procedures for Authorised Resellers."},{"term":"Authorised Partner of BT","definition":"A company holding a direct contractual relationship with BT to sell, support and onboard channel partners. Netify has held BT Authorised Partner status since 2012."},{"term":"Authorised Reseller of BT","definition":"A company that has joined an Authorised Partner reseller programme and sells BT services on a commission basis. Netify recruits Authorised Resellers of BT."},{"term":"Contract Summary (Ofcom GC C1.6 and C5.16)","definition":"A regulatory document the reseller must generate before any sale to an SME or Not-for-Profit customer, present to the customer and obtain agreement on, under Ofcom General Conditions C1.6 and C5.16."},{"term":"PSTN switch-off","definition":"BT programme to retire the analogue telephone network. UK businesses currently on PSTN, ADSL, FTTC, ISDN2e or ISDN30 must migrate to SoGEA, FTTP and Cloud Voice Express ahead of the switch-off."},{"term":"Endpoint Threat Protect","definition":"The new name for BT Business Antivirus Detect and Respond (BADR), an AI-powered endpoint security service built on CrowdStrike. Available to businesses with one to 249 devices at £4.99 per device per month on a 24-month contract."}],"author":{"name":"Robert Sturt","role":"Managing Director, Netify","credential":"Robert Sturt is the Managing Director of Netify and a 15 year veteran of UK enterprise telecoms. He has held BT Authorised Partner status since 2012 and is named on BT Business own authorised partners page. He is a Forbes Business Council member and writes regularly on SD-WAN, SASE and channel telecoms strategy. He acts as the named reviewer for the technical and commercial accuracy of every page on this site.","links":{"linkedin":"https://www.linkedin.com/in/robertsturt/","forbes":"https://councils.forbes.com/profile/Robert-Sturt-Managing-Director-Netify/b02c64e7-1365-4ae6-9250-7e520cb453c0","btAuthorisedPartners":"https://business.bt.com/bt-authorised-partners/"}},"interactiveSurfaces":[{"id":"customer-opportunity-assessment","kind":"CustomerOpportunityAssessment","url":"https://netify.co.uk/resell/bt-business-services/#customer-opportunity-assessment","description":"Maps an anonymous customer profile to potential BT product families, discovery gaps and items requiring Netify or BT validation.","backingTools":["assess_reseller_customer_opportunity","request_reseller_opportunity_review"],"privacy":"No customer names, contacts, addresses, account numbers or confidential information are requested.","decisionBoundary":"Discovery only. With explicit reseller consent, request_reseller_opportunity_review can send the structured generic brief to Netify for human review. It does not identify or contact the customer, check availability, create a formal design or quotation, or place an order."},{"id":"reseller-copilot","kind":"ConversationalAssistant","url":"https://netify.co.uk/resell/bt-business-services/#reseller-copilot","endpoint":"https://netify.co.uk/api/agent/","description":"Accepts a plain-English business or anonymous customer-opportunity description and returns governed preparation guidance using the same public tools exposed through MCP.","backingTools":["get_reseller_knowledge","check_eligibility","check_reseller_compliance_preparation","get_reseller_due_diligence_plan","get_reseller_assessment_examples","get_reseller_opportunity_examples","assess_reseller_customer_opportunity"],"privacy":"Users are instructed not to enter personal, customer or confidential data in the public conversation.","decisionBoundary":"The Copilot does not approve an applicant, certify compliance, nominate the business to BT or permit trading. Netify and BT retain the formal decisions."},{"id":"eligibility-scenario-tool","kind":"EligibilityScenarioTool","url":"https://netify.co.uk/resell/bt-business-services/#eligibility-scenario-tool","description":"Initial reseller readiness review. Returns Ready for Netify review, More information needed or Likely blocker. It does not claim formal eligibility or BT approval.","backingTool":"check_eligibility","inputs":[{"name":"businessType","type":"enum","note":"Provides route-to-market context. It does not decide formal acceptance.","values":["msp","it-consultant","telecom-provider","telemarketing","pos-provider","energy-broker","other"]},{"name":"ukRegisteredLtd","type":"enum","values":["yes","no","not-sure"],"reviewPoint":true},{"name":"physicalWorkspaceEvidence","type":"enum","values":["yes","no","not-sure"],"reviewPoint":true},{"name":"abcPolicyStatus","type":"enum","values":["yes","no","not-sure"],"reviewPoint":true},{"name":"regulatoryDataProtectionStatus","type":"enum","values":["yes","no","not-sure"],"reviewPoint":true},{"name":"namedComplianceOwner","type":"enum","values":["yes","no","not-sure"],"reviewPoint":true}],"outcomes":["ready-for-review","more-information-needed","likely-blocker"],"decisionBoundary":"Netify and BT verify the application and make the formal decision.","urlStateExample":"https://netify.co.uk/resell/bt-business-services/?type=msp&ltd=u&workspace=u&abc=u&ofcom=u&comp=u#eligibility-scenario-tool"},{"id":"compliance-preparation","name":"Reseller compliance preparation checklist","purpose":"Helps an applicant organise information that may be reviewed before activation. It does not certify compliance or approve an application.","version":"2026-08-27.1","items":[{"id":"company-details","label":"Registered company details are available and current","detail":"Prepare the registered name, company number, trading address and main contact for human review.","stage":"Netify review"},{"id":"workspace-evidence","label":"Working-environment evidence can be supplied if requested","detail":"The current nomination workflow can request an interior and exterior photograph of the office.","stage":"BT nomination"},{"id":"abc-policy","label":"Anti-Bribery and Corruption policy is documented","detail":"Netify reviews the current position and explains any programme material that must be acknowledged.","stage":"Compliance onboarding"},{"id":"data-protection","label":"Data-protection procedures are documented","detail":"Prepare the procedures relevant to handling prospect and customer data. This checklist does not certify compliance.","stage":"Compliance onboarding"},{"id":"regulated-sales","label":"Regulated-sales process has an owner","detail":"Identify who will own applicable Ofcom requirements, including the customer Contract Summary process.","stage":"Compliance onboarding"},{"id":"brand-use","label":"The business is ready to follow current BT brand guidance","detail":"Approved assets and claims must be used in accordance with the guidance supplied during onboarding.","stage":"Brand onboarding"}],"mcpTool":"check_reseller_compliance_preparation","privacy":"Visible checklist selections remain in the applicant browser and are not submitted to Netify."},{"id":"due-diligence-review-plan","name":"Reseller due-diligence review plan","purpose":"Explains the five human review areas before a progressing application is submitted for BT nomination.","version":"2026-08-27.1","areas":[{"id":"legal-entity","label":"Registered company details","whatNetifyReviews":"The registered business identity and whether the proposed reseller route is appropriate for that entity.","usefulInformation":"Registered name, company number, trading address and main contact.","source":"ukRegisteredLtd"},{"id":"ofcom-sales-process","label":"Ofcom sales process","whatNetifyReviews":"How applicable regulated-sales requirements will be handled, including the customer Contract Summary process.","usefulInformation":"Current sales process, customer journey and the person responsible for regulated-sales controls.","source":"regulatoryDataProtectionStatus"},{"id":"data-protection","label":"Data protection","whatNetifyReviews":"How prospect and customer data is handled during sales and account activity.","usefulInformation":"Privacy information, access controls, retention approach and incident-escalation ownership.","source":"regulatoryDataProtectionStatus"},{"id":"customer-data-staff-location","label":"Customer-data access and staff location","whatNetifyReviews":"Who can access customer information and where relevant work is performed. Netify confirms what is material for the application.","usefulInformation":"Roles with customer-data access, working locations and any third-party access arrangements.","source":"human-review"},{"id":"compliance-owner","label":"Named compliance owner","whatNetifyReviews":"Who owns compliance activity and can respond to evidence or process questions.","usefulInformation":"Name, role and responsibility of the proposed owner. This can be an existing director or team member where appropriate.","source":"namedComplianceOwner"}],"mcpTool":"get_reseller_due_diligence_plan","boundary":"The plan does not create an audited review record, approve an applicant or permit trading."}],"syntheticAssessmentExamples":{"privacy":"Controlled synthetic examples only. No applicant or customer data is published.","methodology":"Each example is computed from the same readiness, compliance-preparation and due-diligence rules as the live tools.","examples":[{"slug":"msp-remote-staff-ofcom-gaps","title":"MSP with remote staff and incomplete Ofcom controls","question":"Can an MSP with remote staff and incomplete Ofcom controls become a BT reseller?","description":"A synthetic BT reseller readiness example showing how incomplete customer sales processes affect an otherwise prepared MSP.","status":"more-information-needed","statusLabel":"More information needed","canonicalPath":"/resell/bt-business-services/examples/msp-remote-staff-ofcom-gaps/","url":"https://netify.co.uk/resell/bt-business-services/examples/msp-remote-staff-ofcom-gaps/","dataUrl":"https://netify.co.uk/resell/bt-business-services/examples/msp-remote-staff-ofcom-gaps/data.json"},{"slug":"it-consultancy-ready-for-review","title":"IT consultancy prepared for initial review","question":"What does a BT reseller application that is ready for Netify review look like?","description":"A synthetic example of an IT consultancy that has prepared all six public onboarding items for human verification.","status":"ready-for-review","statusLabel":"Ready for Netify review","canonicalPath":"/resell/bt-business-services/examples/it-consultancy-ready-for-review/","url":"https://netify.co.uk/resell/bt-business-services/examples/it-consultancy-ready-for-review/","dataUrl":"https://netify.co.uk/resell/bt-business-services/examples/it-consultancy-ready-for-review/data.json"},{"slug":"telemarketing-regulated-sales-preparation","title":"Telemarketing business needing regulated-sales preparation","question":"Can a telemarketing company apply before its regulated-sales process is documented?","description":"A synthetic example showing the information a telemarketing applicant should prepare before human review.","status":"more-information-needed","statusLabel":"More information needed","canonicalPath":"/resell/bt-business-services/examples/telemarketing-regulated-sales-preparation/","url":"https://netify.co.uk/resell/bt-business-services/examples/telemarketing-regulated-sales-preparation/","dataUrl":"https://netify.co.uk/resell/bt-business-services/examples/telemarketing-regulated-sales-preparation/data.json"},{"slug":"startup-without-limited-company","title":"New consultancy without a UK limited company","question":"Can a sole trader use the current Netify BT reseller route?","description":"A synthetic example showing why legal-entity status needs manual confirmation before a full reseller application.","status":"likely-blocker","statusLabel":"Likely blocker","canonicalPath":"/resell/bt-business-services/examples/startup-without-limited-company/","url":"https://netify.co.uk/resell/bt-business-services/examples/startup-without-limited-company/","dataUrl":"https://netify.co.uk/resell/bt-business-services/examples/startup-without-limited-company/data.json"},{"slug":"pos-provider-missing-workspace-evidence","title":"Point-of-sale provider missing workspace evidence","question":"What happens when a reseller applicant cannot yet supply working-environment evidence?","description":"A synthetic example for a point-of-sale provider that meets several preparation points but needs to clarify nomination evidence.","status":"more-information-needed","statusLabel":"More information needed","canonicalPath":"/resell/bt-business-services/examples/pos-provider-missing-workspace-evidence/","url":"https://netify.co.uk/resell/bt-business-services/examples/pos-provider-missing-workspace-evidence/","dataUrl":"https://netify.co.uk/resell/bt-business-services/examples/pos-provider-missing-workspace-evidence/data.json"},{"slug":"telecom-provider-compliance-owner-unclear","title":"Telecoms provider without a named compliance contact","question":"Is an experienced telecoms provider ready without a named person responsible for compliance?","description":"A synthetic example showing that sector experience does not replace named responsibility and human verification.","status":"more-information-needed","statusLabel":"More information needed","canonicalPath":"/resell/bt-business-services/examples/telecom-provider-compliance-owner-unclear/","url":"https://netify.co.uk/resell/bt-business-services/examples/telecom-provider-compliance-owner-unclear/","dataUrl":"https://netify.co.uk/resell/bt-business-services/examples/telecom-provider-compliance-owner-unclear/data.json"}],"mcpTool":"get_reseller_assessment_examples"},"syntheticOpportunityExamples":{"privacy":"Controlled synthetic examples only. 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No applicant or customer data is used.","inputSchema":{"type":"object","additionalProperties":false,"properties":{"slug":{"type":"string","enum":["pharmacy-estate-analogue-lines-and-telecare-risk","professional-services-cloud-voice-number-porting","retail-multi-site-sd-wan-and-payment-security","manufacturing-sites-ot-segmentation-and-resilience","small-business-endpoint-security-scope"],"description":"Optional opportunity example slug. Omit to list all examples."}},"required":[]}},{"name":"get_reseller_knowledge","description":"Returns Netify's governed public BT reseller knowledge: approved facts, clearly labelled unresolved review criteria, source dates, expiry state and access boundaries. Confidential rate-card values, internal processes and restricted documents are never returned.","inputSchema":{"type":"object","additionalProperties":false,"properties":{"id":{"type":"string","enum":["operator.authorised-partner","application.public-entry","application.response-time","eligibility.uk-limited-company","eligibility.workspace-hard-gate","eligibility.custom-domain-email","eligibility.ofcom-hard-gate","eligibility.uk-only-staff","eligibility.named-compliance-owner","commercial.no-fees-targets","workflow.onboarding-duration"],"description":"Optional public fact or review-criterion ID."},"category":{"type":"string","enum":["operator","application","service-level","eligibility","compliance","workflow","commercial"],"description":"Optional knowledge category filter."}},"required":[]}},{"name":"assess_reseller_customer_opportunity","description":"Maps an anonymous prospective-customer profile to relevant BT product families, missing discovery questions and validation boundaries. It does not check availability, provide a formal design or price, make a compliance decision, contact the customer or place an order.","inputSchema":{"type":"object","additionalProperties":false,"properties":{"sector":{"type":"string","enum":["general","healthcare","financial-services","manufacturing","retail","professional-services"]},"estate":{"type":"string","enum":["single-site","multi-site","remote-workforce","mixed"]},"needs":{"type":"array","items":{"type":"string","enum":["business-broadband","dedicated-connectivity","resilience","cloud-voice","managed-wan","sase-security","endpoint-security"]},"uniqueItems":true}},"required":["needs"]}},{"name":"request_reseller_opportunity_review","description":"Send a structured, anonymous customer-opportunity brief to Netify for human review after the reseller has explicitly agreed to be contacted. Requires reseller contact details, sector, estate and at least one customer need. Do not include customer names, addresses, account numbers or confidential information. This does not contact the customer, check availability, create a formal design or quote, or place an order.","inputSchema":{"type":"object","additionalProperties":false,"properties":{"name":{"type":"string","minLength":1,"maxLength":200,"description":"Reseller contact name."},"email":{"type":"string","format":"email","maxLength":254,"description":"Reseller business email."},"company":{"type":"string","minLength":1,"maxLength":200,"description":"Reseller company."},"phone":{"type":"string","maxLength":50,"description":"Optional reseller phone number."},"sector":{"type":"string","enum":["general","healthcare","financial-services","manufacturing","retail","professional-services"]},"estate":{"type":"string","enum":["single-site","multi-site","remote-workforce","mixed"]},"needs":{"type":"array","minItems":1,"uniqueItems":true,"items":{"type":"string","enum":["business-broadband","dedicated-connectivity","resilience","cloud-voice","managed-wan","sase-security","endpoint-security"]}},"consent":{"type":"boolean","const":true,"description":"Must be true only after the reseller explicitly asks Netify to review the brief and contact them."}},"required":["name","email","company","needs","consent"]}},{"name":"get_btnet_facts","description":"Returns the headline facts about the BT Business Internet Leased Line Reseller Programme via Netify: first-year commission structure (published headline programme rates, with the full current rate card supplied after application), contract terms (3 and 5 year), 100% SLA, 5-hour target fix, Cloud Voice cross-sell rate, bandwidth range, eligibility, BT funding for excess construction.","inputSchema":{"type":"object","properties":{},"required":[]}},{"name":"list_btnet_products","description":"Returns the BT Business Internet product catalogue available to resellers: BTnet (Ethernet Fibre leased line, 30Mb-10Gbps), BTnet Data Centre Access (port-only termination inside third-party UK data centres), BTnet Security (Cisco Meraki + AMP + Sourcefire + Webroot), BTnet Wi-Fi (Cisco Meraki Wi-Fi 6). Includes resilience options (Failover / Backup with Quick Connect / Load Balancing) and the Cloud Voice cross-sell rate.","inputSchema":{"type":"object","properties":{},"required":[]}},{"name":"estimate_btnet_commission","description":"Calculates projected first-year commission for a BTnet reseller scenario at the headline rate on the confidential rate card, plus term-total commission and per-circuit average. Inputs: monthly new BTnet circuits, contract term in years (3 or 5), per-attach rates (resilience, security, Cloud Voice cross-sell).","inputSchema":{"type":"object","properties":{"monthlyCircuits":{"type":"integer","minimum":1,"maximum":60,"description":"New BTnet circuits sold per month."},"contractTermYears":{"type":"integer","enum":[3,5]},"attachRates":{"type":"object","properties":{"resilience":{"type":"integer","minimum":0,"maximum":100,"description":"Percentage of circuits with Failover / Backup / Load Balancing attached."},"security":{"type":"integer","minimum":0,"maximum":100,"description":"Percentage of circuits with BTnet Security attached."},"cloudVoice":{"type":"integer","minimum":0,"maximum":100,"description":"Percentage of circuits with BT Cloud Voice cross-sold."}},"required":["resilience","security","cloudVoice"]}},"required":["monthlyCircuits","contractTermYears","attachRates"]}},{"name":"list_vendors","description":"Returns the catalogue of SD-WAN, SASE and connectivity vendors that have a Netify-authored review page on the Vercel marketplace. Use this first to enumerate what is reviewable before calling get_vendor or score_vendor_fit. Each entry includes the canonical HTML URL, the JSON twin URL, the last reviewed date, and the count of capabilities the vendor advertises.","inputSchema":{"type":"object","properties":{},"required":[],"additionalProperties":false}},{"name":"get_vendor","description":"Returns the full VendorPage data (hero, company facts, performance / SLA, recognition, capability matrix with stable IDs, strengths, weaknesses, pros/cons, comparisons, pricing, best/less-suited for, FAQs, author, fact-checker, last-reviewed date) for a single marketplace vendor. Use after list_vendors. Capability IDs in the response are the canonical vocabulary to pass into score_vendor_fit.","inputSchema":{"type":"object","additionalProperties":false,"properties":{"slug":{"type":"string","description":"Vendor slug, e.g. \"aryaka\". Discover via list_vendors."}},"required":["slug"]}},{"name":"score_vendor_fit","description":"Compatibility tool: refuses public computed provider fit. Continue through the SASE published-project service with verified owner access; factual provider evidence remains public.","inputSchema":{"type":"object","additionalProperties":false,"properties":{"slug":{"type":"string","description":"Vendor slug, discover via list_vendors."},"requirements":{"type":"array","minItems":1,"maxItems":50,"items":{"type":"string","minLength":1},"description":"Capability IDs the buyer cares about. Use get_vendor to discover the canonical IDs per vendor."}},"required":["slug","requirements"]}},{"name":"request_rate_card","description":"Request the full current BT reseller commission rate card on behalf of a prospective reseller who has explicitly asked for it. Netify publishes verified headline rates, while the complete per-product rate card is restricted to the partner process. A Netify partner manager sends the current rate card in writing, before the prospect commits to anything. Requires the prospect's business email. Before calling, confirm their name, company, email and that they want Netify to contact them. Takes no other action.","inputSchema":{"type":"object","properties":{"name":{"type":"string","description":"Prospect contact name."},"email":{"type":"string","description":"Prospect's business email (required)."},"company":{"type":"string","description":"Prospect company name."},"phone":{"type":"string","description":"Prospect phone number (optional)."},"message":{"type":"string","description":"Anything the prospect wants the partner team to know (optional)."}},"required":["email"]}},{"name":"estimate_btnet_cost","description":"Estimate BUYER cost for a BTnet dedicated leased line: indicative monthly range (low/typical/high, ex VAT) from Netify's market bands, the same function the calculator at netify.co.uk/bt-leased-line-cost-calculator-tool/ runs. Options: bandwidth 100|200|500|1000|10000 (Mb), term 3|5 (years; 5-year prices about 7% under 3-year), delivery premises|dca (data centre delivery is significantly cheaper), resilience none|backup|load|failover, security none|small|large (published Meraki attach at £100 or £200 per month), extraAps (Wi-Fi access points, £8 to £10 per AP per month). Basis: Netify quoting experience as a BT Authorised Partner since 2012, prices reviewed 20 July 2026; BTnet rentals are site-specific, so these are ranges, not quotes. For the buyer's confirmed BEST price, use request_btnet_best_price (opens the secure quote room, consent required). Read and compute only.","inputSchema":{"type":"object","properties":{"bandwidth":{"type":"string","description":"Band id: 100, 200, 500, 1000 or 10000 (Mb). Default 200, matching the calculator."},"term":{"type":"string","description":"3 or 5 (years). Default 3."},"delivery":{"type":"string","description":"premises or dca. Default premises."},"resilience":{"type":"string","description":"none, backup, load or failover. Default none."},"security":{"type":"string","description":"none, small or large. Default none."},"extraAps":{"type":"number","description":"Wi-Fi access points beyond the first. Default 0."}}}},{"name":"request_btnet_best_price","description":"Open a secure BTnet quote room for a buyer who has explicitly asked for their best leased line price. Netify (BT Authorised Partner since 2012) confirms the best available figure directly with BT's pricing desk. The buyer receives a secure tokenised quote room link by email; the confirmed price appears ONLY inside that room, never in email. The returned token lets this assistant poll get_btnet_quote_status and tell the buyer the moment the price is ready. Requires the buyer's business email and a scenario description (sites, bearer/speed wanted, term preference, current provider if known). Before calling, confirm their details and explicit consent to be contacted. Takes no other action; indicative self-serve pricing is available first via the calculator tools.","inputSchema":{"type":"object","properties":{"name":{"type":"string","description":"Buyer contact name."},"email":{"type":"string","description":"Buyer's business email (required)."},"company":{"type":"string","description":"Buyer company name."},"mobile":{"type":"string","description":"Buyer mobile for order updates (optional)."},"postcodes":{"type":"string","description":"Site postcode(s), one per site (optional but speeds pricing)."},"scenario_description":{"type":"string","description":"Plain-English requirement: sites, bandwidth, term, resilience, current provider (required)."},"webhook_url":{"type":"string","description":"Optional https endpoint POSTed { event, state, room_token, at } on every state change. Never carries the figure; fetch get_btnet_quote_status after the ping."},"test":{"type":"boolean","description":"Integration testing: full state machine with a synthetic price about 90 seconds after creation, zero emails, no human involved, two-hour expiry. Use this to develop against the flow."}},"required":["email","scenario_description"]}},{"name":"get_btnet_quote_status","description":"Check a secure BTnet quote room by its token (returned by request_btnet_best_price, or given by the buyer from their quote room link). Returns the room state (submitted, with_bt, survey_needed, priced, accepted or declined); when priced it includes the confirmed monthly figure with its reference and valid_until date, any upfront, the specialist's note, and the Q&A thread. The token is the credential: only call with a token the buyer provided in this conversation.","inputSchema":{"type":"object","properties":{"token":{"type":"string","description":"The quote room token from the buyer's secure link (the path segment after /quote/)."}},"required":["token"]}},{"name":"ask_btnet_quote_question","description":"Post a clarification question inside an open BTnet quote room on the buyer's behalf (for example: price a 5-year term too, what bearer was assumed, can delivery be to our data centre). The Netify team answers inside the room and the buyer is notified; poll get_btnet_quote_status to read the answer. Only call with a token the buyer provided in this conversation and a question they asked.","inputSchema":{"type":"object","properties":{"token":{"type":"string","description":"The quote room token."},"question":{"type":"string","description":"The buyer's question, 3 to 2000 characters."}},"required":["token","question"]}},{"name":"accept_btnet_quote","description":"Accept the confirmed price in a priced BTnet quote room, on the buyer's explicit instruction only. Records the acceptance under the quote reference and starts the order: a Netify specialist confirms details with the buyer and a contract document follows for a HUMAN signature; nothing is committed until the buyer signs. Requires the room token plus the accepting person's name and organisation, and their explicit consent in this conversation. Fails with a clear error if the room is not priced.","inputSchema":{"type":"object","properties":{"token":{"type":"string","description":"The quote room token."},"name":{"type":"string","description":"Accepting person, full name."},"organisation":{"type":"string","description":"Their organisation."},"role":{"type":"string","description":"Their role (optional)."}},"required":["token","name","organisation"]}},{"name":"advise_threat_protect_fit","description":"Advise whether BT Endpoint Threat Protect fits a business: pass the device mix (computers, mobiles) and the threats the user cares about; returns an honest per-threat verdict (covered, partly covered, a different BT product is the right route, or bigger than this product with the Netify marketplace route), the indicative monthly and annual cost at BT's public £4.99 per device per month price point, and how to order (EECC order form emailed by Netify, signed and returned by email). Same logic as the advisor on netify.co.uk/bt-endpoint-threat-protect/. Threat ids: malware_ransomware, unknown_threats, usb_data_theft, device_spread, mobile_devices, web_browsing, staff_phishing, cloud_apps, office_perimeter, soc_mdr, multi_site_sase. Omit threats to get the full coverage matrix. Read and compute only; takes no action.","inputSchema":{"type":"object","properties":{"computers":{"type":"number","description":"Windows, Mac and Linux computers and servers to protect. Chromebooks and EPOS systems are not supported; exclude them."},"mobiles":{"type":"number","description":"Android 9+ and iOS 15+ devices to protect."},"threats":{"type":"array","items":{"type":"string"},"description":"Threat ids the user cares about (see tool description). Omit for the full matrix."}}}},{"name":"request_threat_protect_consult","description":"Request written confirmation of current BT Endpoint Threat Protect pricing and fit on behalf of a buyer who has explicitly asked for it. Endpoint Threat Protect (formerly Business Antivirus Detect and Respond) is BT's endpoint security for small and medium businesses, built on CrowdStrike Falcon Go, publicly priced at £4.99 per device per month on flexible contract options. A Netify BT specialist replies in writing, confirming pricing for the stated device count and how it fits alongside BT connectivity. No charge, no obligation. Requires the buyer's business email. Before calling, confirm their details and that they want Netify to contact them. Verified product facts: get the buyer page data.json at netify.co.uk/bt-endpoint-threat-protect/data.json. Takes no other action.","inputSchema":{"type":"object","properties":{"name":{"type":"string","description":"Buyer contact name."},"email":{"type":"string","description":"Buyer's business email (required)."},"company":{"type":"string","description":"Buyer company name."},"phone":{"type":"string","description":"Buyer phone number (optional)."},"devices":{"type":"number","description":"How many devices need protecting (optional but useful for the written quote)."},"message":{"type":"string","description":"Context the specialist should know, e.g. current antivirus, contract end dates, existing BT services (optional)."}},"required":["email"]}},{"name":"apply_to_resell","description":"Start a BT Business reseller application with Netify on behalf of a prospect who has explicitly asked to apply. This submits the application start to the Netify partner team for review and returns a private, expiring applicant-workspace URL. It does not approve the applicant, issue an ORCA code or take any BT-facing or contractual action. Current eligibility, commercial terms and timing are confirmed during review. Requires name, company, business email, company website, Companies House number and preferred Microsoft Teams availability. Before calling, confirm the prospect's details and their explicit consent to be contacted. The full online application also exists at netify.co.uk/go/bt-reseller-application/.","inputSchema":{"type":"object","properties":{"name":{"type":"string","description":"Applicant contact name (required)."},"email":{"type":"string","description":"Applicant's business email (required)."},"company":{"type":"string","description":"Applicant company name (required)."},"companyWebsite":{"type":"string","description":"Active company website URL (required)."},"companiesHouseNumber":{"type":"string","description":"UK Companies House number (required)."},"preferredTeamsTimes":{"type":"string","description":"Suitable dates and times for a Microsoft Teams call, including the time zone (required)."},"phone":{"type":"string","description":"Applicant phone number (optional)."},"products":{"type":"array","items":{"type":"string","enum":["broadband","btnet-leased-lines","cloud-voice","security","sd-wan"]},"description":"Which product families the applicant wants to resell (optional)."},"message":{"type":"string","description":"Anything the applicant wants the partner team to know (optional)."},"consent":{"type":"boolean","const":true,"description":"Must be true only after the applicant explicitly asks Netify to review the application and contact them."},"readinessAnswers":{"type":"object","additionalProperties":false,"description":"Optional answers from check_eligibility, carried into the Netify review pack.","properties":{"businessType":{"type":"string","enum":["msp","it-consultant","telecom-provider","telemarketing","pos-provider","energy-broker","other"]},"ukRegisteredLtd":{"type":"string","enum":["yes","no","not-sure"]},"physicalWorkspaceEvidence":{"type":"string","enum":["yes","no","not-sure"]},"abcPolicyStatus":{"type":"string","enum":["yes","no","not-sure"]},"regulatoryDataProtectionStatus":{"type":"string","enum":["yes","no","not-sure"]},"namedComplianceOwner":{"type":"string","enum":["yes","no","not-sure"]}},"required":["businessType","ukRegisteredLtd","physicalWorkspaceEvidence","abcPolicyStatus","regulatoryDataProtectionStatus","namedComplianceOwner"]},"complianceCompletedItems":{"type":"array","uniqueItems":true,"items":{"type":"string","enum":["company-details","workspace-evidence","abc-policy","data-protection","regulated-sales","brand-use"]},"description":"Optional preparation item IDs from check_reseller_compliance_preparation."}},"required":["name","email","company","companyWebsite","companiesHouseNumber","preferredTeamsTimes","consent"]}}]},"discovery":{"mcpServerMetadata":"https://netify.co.uk/.well-known/mcp-server-metadata.json","openApi":"https://netify.co.uk/openapi.json","llmsTxt":"https://netify.co.uk/llms.txt","llmsFullTxt":"https://netify.co.uk/llms-full.txt"}}