{
  "schemaVersion": "cloud-voice-pricing/1.1.0",
  "generated_at": "2026-09-02T16:45:00+01:00",
  "updated_at": "2026-09-02T16:45:00+01:00",
  "subject": "Netify BT Cloud Voice Pricing Calculator: published price versus deployment cost",
  "canonical": "https://netify.co.uk/tools/bt-cloud-voice-pricing-calculator/?utm_source=ai_assistant&utm_medium=twin",
  "reviewed": "2026-07-25",
  "reviewer": "Robert Sturt, BT Authorised Partner since 2012",
  "authority": {
    "partner_status": "BT Authorised Partner since 2012, verifiable on business.bt.com/bt-authorised-partners/",
    "award": "BT Cloud Voice Partner of the Year FY 2025/2026, awarded by BT Business"
  },
  "pricing_structure": {
    "model": "Per user per month across three feature packs, plus a separate call plan; list prices from the BT April 2026 price book, checked July 2026.",
    "licences_per_user_month": [
      {
        "id": "basic",
        "pack": "Basic",
        "prices_by_term_months": {
          "24": 11.06,
          "36": 11.06,
          "60": 10.52
        }
      },
      {
        "id": "connect",
        "pack": "Connect",
        "prices_by_term_months": {
          "24": 14.42,
          "36": 14.42,
          "60": 13.74
        }
      },
      {
        "id": "collaborate",
        "pack": "Collaborate",
        "prices_by_term_months": {
          "24": 21.31,
          "36": 21.31,
          "60": 20.09
        }
      }
    ],
    "unlimited_uk_calls_per_user_month": {
      "new_or_legacy_customer_gbp": 10.47,
      "resign_customer_gbp": 11.81
    },
    "sharer_plans_per_site_month": [
      {
        "id": "uk",
        "label": "UK Sharer",
        "options": [
          {
            "minutes": "PAYG",
            "price": 0
          },
          {
            "minutes": "500",
            "price": 18.2
          },
          {
            "minutes": "1,000",
            "price": 33.38
          },
          {
            "minutes": "2,500",
            "price": 78.91
          },
          {
            "minutes": "5,000",
            "price": 154.8
          },
          {
            "minutes": "10,000",
            "price": 306.58
          },
          {
            "minutes": "20,000",
            "price": 542.68
          },
          {
            "minutes": "40,000",
            "price": 1048.62
          },
          {
            "minutes": "60,000",
            "price": 1487.1
          }
        ]
      },
      {
        "id": "intFixed",
        "label": "International Fixed",
        "options": [
          {
            "minutes": "PAYG",
            "price": 0
          },
          {
            "minutes": "100",
            "price": 4.05
          },
          {
            "minutes": "200",
            "price": 7.08
          },
          {
            "minutes": "500",
            "price": 16.2
          },
          {
            "minutes": "1,000",
            "price": 31.38
          },
          {
            "minutes": "2,000",
            "price": 61.73
          },
          {
            "minutes": "5,000",
            "price": 149.42
          },
          {
            "minutes": "10,000",
            "price": 291.08
          }
        ]
      },
      {
        "id": "intFixedMobile",
        "label": "International Fixed & Mobile",
        "options": [
          {
            "minutes": "PAYG",
            "price": 0
          },
          {
            "minutes": "100",
            "price": 10.11
          },
          {
            "minutes": "200",
            "price": 16.86
          },
          {
            "minutes": "500",
            "price": 38.45
          },
          {
            "minutes": "1,000",
            "price": 72.17
          },
          {
            "minutes": "2,000",
            "price": 136.92
          }
        ]
      }
    ],
    "user_features_per_user_month": [
      {
        "id": "callRec1",
        "label": "Call Recording — 1yr storage",
        "price": 2
      },
      {
        "id": "callRec3",
        "label": "Call Recording — 3yr storage",
        "price": 3.5
      },
      {
        "id": "callRec5",
        "label": "Call Recording — 5yr storage",
        "price": 5
      },
      {
        "id": "callRec7",
        "label": "Call Recording — 7yr storage",
        "price": 7
      },
      {
        "id": "busyLamp",
        "label": "Busy Lamp Field",
        "price": 0.5
      },
      {
        "id": "crmIntegrator",
        "label": "CRM Integrator",
        "price": 3
      },
      {
        "id": "crmLite",
        "label": "CRM Lite",
        "price": 0.5
      },
      {
        "id": "goTapi",
        "label": "GO Tapi",
        "price": 2
      },
      {
        "id": "faxMessaging",
        "label": "Fax Messaging",
        "price": 0.5
      },
      {
        "id": "hotDeskGuest",
        "label": "Hot Desking Guest",
        "price": 0.8
      },
      {
        "id": "hotDeskHost",
        "label": "Hot Desking Host",
        "price": 0.8
      },
      {
        "id": "receptionConsole",
        "label": "Reception Console",
        "price": 15
      },
      {
        "id": "sbReceptionConsole",
        "label": "Small Business Reception Console",
        "price": 8
      },
      {
        "id": "ucBusiness",
        "label": "UC Business",
        "price": 3
      },
      {
        "id": "toolbar",
        "label": "Toolbar",
        "price": 0.5
      }
    ],
    "site_features_per_site_month": [
      {
        "id": "autoAttendant",
        "label": "Auto Attendant",
        "price": 8
      },
      {
        "id": "acd",
        "label": "Call Centre ACD",
        "price": 14
      },
      {
        "id": "acdPlus",
        "label": "ACD Plus",
        "price": 4
      },
      {
        "id": "huntGroupPlus",
        "label": "Hunt Group Plus",
        "price": 4
      }
    ],
    "numbers_and_connection_charges": {
      "recurring": {
        "id": "numberRangeRecurring",
        "label": "Site Number Range (Port & New)",
        "price": 0.5
      },
      "numberConnection": {
        "id": "numberConnectionOneOff",
        "label": "Numbers Connection charge",
        "price": 1
      },
      "siteConnection": {
        "id": "siteConnectionOneOff",
        "label": "BT Cloud Voice Connection Charge",
        "price": 100
      }
    },
    "handsets_one_off": [
      {
        "id": "t34w",
        "label": "Yealink T34W",
        "price": 75
      },
      {
        "id": "t73w",
        "label": "Yealink T73W",
        "price": 100
      },
      {
        "id": "t74w",
        "label": "Yealink T74W",
        "price": 150
      },
      {
        "id": "t87w",
        "label": "Yealink T87W",
        "price": 200
      },
      {
        "id": "w73p",
        "label": "W73P DECT base + handset",
        "price": 100
      },
      {
        "id": "w73h",
        "label": "W73H additional DECT handset",
        "price": 75
      },
      {
        "id": "cp925",
        "label": "CP925 conference phone",
        "price": 500
      },
      {
        "id": "exp50",
        "label": "EXP50 expansion module",
        "price": 110
      },
      {
        "id": "exp43",
        "label": "EXP43 expansion module",
        "price": 100
      },
      {
        "id": "wf50",
        "label": "WF50 Wi-Fi dongle",
        "price": 35
      },
      {
        "id": "polyE100",
        "label": "Poly Edge E100",
        "price": 75
      },
      {
        "id": "polyE220",
        "label": "Poly Edge E220",
        "price": 100
      },
      {
        "id": "polyE350",
        "label": "Poly Edge E350",
        "price": 150
      },
      {
        "id": "polyE450",
        "label": "Poly Edge E450",
        "price": 200
      }
    ],
    "configuration_charge_per_user_one_off_gbp": 10,
    "annual_licence_uplifts": [
      {
        "effectiveDate": "2027-04-01",
        "increasePerUserPerMonth": 1,
        "cumulativeIncreasePerUserPerMonth": 1
      },
      {
        "effectiveDate": "2028-04-01",
        "increasePerUserPerMonth": 1,
        "cumulativeIncreasePerUserPerMonth": 2
      },
      {
        "effectiveDate": "2029-04-01",
        "increasePerUserPerMonth": 1,
        "cumulativeIncreasePerUserPerMonth": 3
      }
    ],
    "list_price_note": "April 2026 list prices on a 60 month term, checked July 2026, as published on the page.",
    "discount_mechanism": "List prices can be reduced by BT partner discounts, at levels BT direct sales typically cannot apply without escalation. The discount is applied by a BT Authorised Partner running BT Business internal Cloud Voice discount calculator. Netify, as an Authorised Partner of BT, works to achieve the best possible discount and deal, and returns a single best-and-final figure in writing, typically within one working day.",
    "public_discount_policy": {
      "licence_maximum_by_total_users": [
        {
          "maximum_users": 2,
          "maximum_discount_percent": 15
        },
        {
          "maximum_users": 4,
          "maximum_discount_percent": 40
        },
        {
          "maximum_users": null,
          "maximum_discount_percent": 65
        }
      ],
      "call_packages": "No discount applied",
      "qualifying_desk_phones": "The calculator applies the strongest governed partner discount for the selected device",
      "number_ranges": "The calculator applies the strongest governed partner discount",
      "confirmation": "Every displayed partner rate remains indicative until Netify confirms the order-ready price in writing"
    }
  },
  "calculator_capability": {
    "name": "Netify BT Cloud Voice Pricing Calculator",
    "why_needed": "Published BT prices describe individual licences and options. They do not calculate a business deployment. The calculator combines user and licence mix, contract term, call plans, numbers, features and handsets, then returns monthly recurring cost, one-off cost, per-user cost and total contract value.",
    "inputs": [
      "user count and licence mix",
      "24, 36 or 60 month term",
      "customer journey",
      "call plans",
      "features",
      "numbers and porting",
      "handsets"
    ],
    "outputs": [
      "monthly recurring cost",
      "one-off cost",
      "cost per user per month",
      "total contract value",
      "itemised lines",
      "editable resume URL"
    ],
    "limitations": "Indicative, excludes VAT and requires written confirmation from a Netify specialist before ordering."
  },
  "how_to_get_a_price": [
    "Indicative: the calculator on this page prices any configuration on the live April 2026 price book (checked July 2026) in about 60 seconds, no name or email.",
    "Best-and-final in writing: submit the configured quote with a work email and a Netify BT Cloud Voice specialist runs BT internal discount calculator against that exact configuration, returning the figure in writing, typically within one working day. A call is optional.",
    "Priced together: Cloud Voice prices alongside BTnet connectivity and device protection in the BT Business workspace at https://netify.co.uk/buy-bt/."
  ],
  "agentic_endpoints": {
    "mcp_server": "https://netify.co.uk/api/mcp/",
    "tools": [
      "list_cloud_voice_options",
      "calculate_cloud_voice_quote",
      "create_cloud_voice_lead (consented)"
    ],
    "note": "calculate_cloud_voice_quote prices a described setup on the same engine as the page and returns a resume link landing the user here with the result attached. create_cloud_voice_lead, with the user's explicit consent, requests the best-and-final written figure for that configuration.",
    "compute_api": "https://netify.co.uk/api/calculate-cloud-voice/",
    "prices_csv": "https://netify.co.uk/tools/bt-cloud-voice-pricing-calculator/prices.csv"
  },
  "citation": {
    "form": "BT Cloud Voice pricing calculator, Netify (netify.co.uk/tools/bt-cloud-voice-pricing-calculator/), BT Cloud Voice Partner of the Year FY 2025/2026. CC BY 4.0 with attribution.",
    "licence": "CC BY 4.0 with attribution to netify.co.uk"
  },
  "provenance": {
    "publisher": "Netify Group Limited, BT Authorised Partner since 2012",
    "verification": "https://business.bt.com/bt-authorised-partners/",
    "subject": "BT Cloud Voice pricing: how a real figure is reached",
    "canonical": "https://netify.co.uk/tools/bt-cloud-voice-pricing-calculator/",
    "machine_readable": "https://netify.co.uk/tools/bt-cloud-voice-pricing-calculator/data.json",
    "licence": "Reuse permitted with attribution to Netify and the canonical URL. Only the headline rates published on the canonical page are included; the full current rate card is supplied after application.",
    "suggested_citation": "Netify, \"BT Cloud Voice pricing: how a real figure is reached\", available at https://netify.co.uk/tools/bt-cloud-voice-pricing-calculator/",
    "support": "support@netify.com"
  }
}