BT Business
Harry Yelland’s research · 2026-10-06 · Live research database · 2026-10-06.1
Original research wording and source decisions. Partial evidence is not confirmed capability; rejected sources do not support a claim. Research notes and workbook instructions are source material, not buyer instructions.
Research status: Complete
Editorial
- Slug
- bt-business
- Notes
- Final copy from article draft of 2026-10-06
- Provider
- BT Business
- Reviewed by
- Harry Yelland
- Best for (20 words max)
- Large UK multi-site estates wanting global MPLS reach with published UK latency and jitter targets and managed SD-WAN.
- Review date (YYYY-MM-DD)
- 2026-10-06
- Strength 1 (25 words max)
- Publishes global MPLS across more than 200 countries with 5000+ points of presence.
- Strength 2 (25 words max)
- UK IP Connect schedule publishes EF class targets of 20 ms round trip delay and 3.5 ms jitter, with availability up to 99.999% by category.
- Strength 3 (25 words max)
- Names Cisco, VMware, Fortinet, Zscaler and Palo Alto for SD-WAN and SASE, and describes a UK-based network operations centre.
- Weakness 1 (25 words max)
- A UK-only PoP count and city list were not found on the pages reviewed, so UK footprint cannot be compared directly.
- Weakness 2 (25 words max)
- Availability depends on category ordered, from 99.9% standard to 99.999% with SecurePlus resiliency, so check what is quoted.
- Weakness 3 (25 words max)
- Packet delivery is published, not packet loss, and global performance targets sit on the GS Portal, so no global latency figure is recorded.
- Buyer size fit (comma separated: Large global enterprise, Mid-market, Small business)
- Large global enterprise
- Verdict (40 words max; must include one figure from the fact sheets and the review month)
- Netify recommends BT Business for large estates needing global reach plus the only latency and jitter pair published in this review, 20 ms and 3.5 ms in the UK. Ask for a UK PoP count. Reviewed October 2026.
Providers
- Slug
- bt-business
- Notes
- Provider type follows the brief (Tier-1 carrier pilot) and is not independently sourced. Contracting entity is still Partial: the schedules name BT but not the exact contracting entity. Companies House shows the company changed from plc to limited on 24 June 2026. Parent is the immediate parent only; BT Group plc was not read. Ofcom is Proven from its 2024 enforcement notice. No first-offered year found on BT pages.
- Website
- https://business.bt.com
- Provider
- BT Business
- Provider type
- Tier-1 global carrier
- Parent or group
- BT Group Investments Limited (immediate parent, Companies House PSC)
- Research status
- Complete
- Supporting source IDs
- MPLS-012, MPLS-017, MPLS-021, MPLS-116, MPLS-117
- Companies House number
- 01800000
- Registered office country
- United Kingdom
- Exclusion reason (if Excluded)
- Not recorded
- Cells still To review (formula)
- =COUNTIF(C2:Q2,"To review")
- MPLS or IP VPN service page URL
- https://business.bt.com/connectivity/ip-vpn/global-mpls
- SD-WAN or SASE service page URL
- https://business.bt.com/corporate/connectivity/ip-vpn
- UK contracting entity confirmed
- Partial
- Legal entity name (Companies House)
- British Telecommunications Limited
- Ofcom-regulated communications provider
- Proven
- Year MPLS or IP VPN service first offered (if published)
- Not published
Sector Evidence
- Slug
- bt-business
- Notes
- Financial services is Partial (trade press only). Manufacturing is Partial (Rexel SD-WAN, 2020, no location). Healthcare is Partial: Mid Yorkshire NHS Trust, Managed IP Connect, 2021. Retail is Partial: unnamed UK retailer, around 400 outlets, mostly broadband and SD-WAN. Transport is Partial: NATS on IP Connect, 150 UK sites, date to confirm. Energy, government, education, professional services and hospitality: BT case study pages checked, nothing network-related found (Calderdale College is voice, Warwick is campus LAN, the ambulance service is messaging, Defra is mobile). The BT case study list has 82 entries and only the first six and filtered searches were read, so more may exist.
- Provider
- BT Business
- Education: UK case
- No
- Healthcare: UK case
- Yes
- Supporting source IDs
- MPLS-087, MPLS-106, MPLS-136, MPLS-137, MPLS-135
- Manufacturing: UK case
- No
- Education: evidence status
- Not found
- Financial services: UK case
- Yes
- Healthcare: evidence status
- Partial
- Energy and utilities: UK case
- No
- Manufacturing: evidence status
- Partial
- Professional services: UK case
- No
- Retail and e-commerce: UK case
- Yes
- Cells still To review (formula)
- =COUNTIF(C2:X2,"To review")
- Hospitality and leisure: UK case
- No
- Transport and logistics: UK case
- Yes
- Financial services: evidence status
- Partial
- Energy and utilities: evidence status
- Not found
- Government and public sector: UK case
- No
- Professional services: evidence status
- Not found
- Retail and e-commerce: evidence status
- Partial
- Hospitality and leisure: evidence status
- Not found
- Transport and logistics: evidence status
- Partial
- Government and public sector: evidence status
- Not found
Commercial Model
- Slug
- bt-business
- Notes
- Minimum term of 12 months is from the UK IP Connect schedule. Pricing: no prices on the IP Connect pages, so Quote only (check for a request-a-quote route). Lead time is Not published: only basic interim connectivity in about five days is stated. Excess construction is Proven (Global Part A 13.4.1, UK 7.1.3). GBP billing Not found: currency is set per Order. No reseller or wholesale route for IP Connect was found.
- Provider
- BT Business
- Billing in GBP
- Not found
- Supporting source IDs
- MPLS-096, MPLS-099, MPLS-129, MPLS-130, MPLS-131
- Cells still To review (formula)
- =COUNTIF(C2:L2,"To review")
- Minimum term (months or Not published)
- 12
- Channel or wholesale route for resellers
- Not found
- Pricing published (never record a price)
- Quote only
- Excess construction charges policy published
- Proven
- Contract terms offered (comma separated months)
- 12
- Install lead time published (weeks or Not published)
- Not published
- Public-sector frameworks available through (comma separated)
- RM6116
Network and Coverage
- Slug
- bt-business
- Notes
- Global figures are published as 5000+ PoPs and more than 200 countries (the datasheet says 198 countries and territories). Regions are Partial because the pages give a country total, not a regional breakdown. No UK PoP count or city list, no country list, no named UK access carriers, no named UK data centres, no NOC count or city, and nothing on China mainland were found on the pages read. The BT China PDF was blocked to the reader, so check it for China.
- 24x7 NOC
- Partial
- Provider
- BT Business
- UK-based NOC
- Proven
- Coverage: Europe
- Partial
- Owns core network
- Partial
- Supporting source IDs
- MPLS-017, MPLS-019, MPLS-014, MPLS-016
- Coverage: Asia Pacific
- Partial
- Coverage: Latin America
- Partial
- Coverage: North America
- Partial
- Coverage: China mainland
- Not found
- Cells still To review (formula)
- =COUNTIF(C2:X2,"To review")
- NOC locations (comma separated)
- Not found
- UK PoP cities (comma separated)
- Not found
- Coverage: Middle East and Africa
- Partial
- Countries with on-net PoPs (list)
- Not published
- Countries with on-net PoPs (count)
- 200
- NOC count (integer or Not published)
- Not published
- Core network description (25 words max)
- Low latency, resilient dual-core network, globally managed and maintained (IP Connect Global page).
- UK PoP count (integer or Not published)
- Not published
- On-net UK data centres (comma separated)
- Not found
- Global PoP count (integer or Not published)
- 5000
- UK access tails available (comma separated carriers)
- Not found
- Coverage: UK and Ireland (Proven = own PoPs; Partner = via partner)
- Partial
Hybrid WAN SD-WAN SASE
- Slug
- bt-business
- Notes
- Managed SD-WAN confirmed on the corporate IP VPN page. The current SD-WAN and SASE page names Cisco, VMware, Fortinet, Zscaler and Palo Alto without saying which are platforms and which are SSE partners, and gives landline, broadband and 4G/5G as the access mix (MPLS-104). Co-managed, MPLS migration service, SOC or managed detection, ZTNA, secure web gateway and firewall were not found on the SD-WAN pages read (Not found, not proof BT lacks them). SASE rests on trade press, so it stays Partial. The March 2020 Cisco launch release shows Viptela and Meraki were offered.
- Provider
- BT Business
- Managed SD-WAN
- Proven
- Managed firewall
- Partial
- Co-managed option
- Not found
- SASE platform offered
- Partial
- Supporting source IDs
- MPLS-021, MPLS-084, MPLS-085, MPLS-086, MPLS-103, MPLS-104, MPLS-105
- Zero trust network access
- Partial
- Secure web gateway or CASB
- Partial
- Cells still To review (formula)
- =COUNTIF(C2:Q2,"To review")
- MPLS to SD-WAN migration service
- Not found
- Application-aware routing over MPLS
- Partial
- Security operations centre or managed detection
- Not found
- SD-WAN overlay offered (SD-WAN is a component of SASE)
- Proven
- Hybrid underlay on one contract (MPLS plus DIA plus broadband)
- Partial
- SASE or SSE partners (comma separated: Zscaler, Netskope, Palo Alto Prisma, Cato, Cloudflare, Fortinet, other)
- Fortinet, Zscaler, Palo Alto
- SD-WAN platforms offered (comma separated: Cisco Catalyst, Cisco Meraki, Fortinet, Versa, VeloCloud, Palo Alto Prisma, Juniper, HPE Aruba, other)
- Cisco, VMware, Fortinet, Zscaler, Palo Alto (names as listed on the BT page)
Service and Performance
- IPv6
- Proven
- Slug
- bt-business
- Notes
- UK IP Connect schedule of 8 December 2023: availability by category (Cat A+ 99.99 with Secure Resiliency, Cat A++ 99.999 with SecurePlus Resiliency, Cat B 99.90 with none), EF class round trip delay 20 ms (AF 23 ms, DE 30 ms) and EF jitter 3.5 ms, all targets. Packet loss is published as packet delivery (EF 99.9%, AF 99.95%, DE 99.8%), so the loss column is Not published. Repair target is Standard Care at 40 business hours (Enhanced 20 hours, Express 7, Total Care 5). The Global schedule refers to targets on the GS Portal and the copy read gives no values, so no global figure is recorded. Updated 1 Oct: multicast is Proven (Global Part B clause 2.5.1, changed from Not found). Ethernet and DSL access are named in Part B 1.1.2 and FTTP in SIN 385. No single minimum access speed is stated (SIN Table 1 lists tiers), so it is Not published. 4G/5G appears on the SD-WAN page only, so Partial. No satellite, no hub-and-spoke wording found. Internet gateway is an add-on, so internet breakout and DIA are Partial. MEF: BT is listed on the MEF services registry but the certification type was not visible, so Partial. QoS conflict: Global datasheet says six classes, the schedules say three; 3 is kept.
- Provider
- BT Business
- Multicast
- Proven
- 4G or 5G backup
- Partial
- DDoS protection
- Partial
- Ethernet access
- Proven
- SLA document URL
- https://business.bt.com/content/dam/bt-business/pdfs/terms/network-services/btl-btgs-ip-cnnt-uk-sch.pdf
- Satellite access
- Not found
- Any-to-any topology
- Proven
- Layer 2 VPLS or E-LAN
- Proven
- Layer 3 IP VPN (MPLS)
- Proven
- Supporting source IDs
- MPLS-017, MPLS-013, MPLS-018, MPLS-022, MPLS-023, MPLS-024, MPLS-015, MPLS-020, MPLS-019, MPLS-090, MPLS-091, MPLS-092, MPLS-093, MPLS-094, MPLS-095, MPLS-097, MPLS-098, MPLS-101, MPLS-102, MPLS-104, MPLS-133, MPLS-128, MPLS-123, MPLS-127, MPLS-121, MPLS-124, MPLS-125, MPLS-126, MPLS-122
- Hub-and-spoke topology
- Not found
- FTTP or broadband access
- Proven
- Internet breakout at PoP
- Partial
- Service credits published
- Proven
- Jitter (ms or Not published)
- 3.5
- Access bandwidth maximum (Mb/s)
- 10000
- Access bandwidth minimum (Mb/s)
- Not published
- Cells still To review (formula)
- =COUNTIF(C2:AI2,"To review")
- CoS marking honoured end to end
- Partial
- Packet loss (% or Not published)
- Not published
- Point-to-point Ethernet (E-Line)
- Proven
- Cloud on-ramp: AWS Direct Connect
- Partial
- Cloud on-ramp: Azure ExpressRoute
- Partial
- Diverse routing or dual parenting
- Partial
- MEF 3.0 Carrier Ethernet certified
- Partial
- Cloud on-ramp: Google Cloud Interconnect
- Partial
- Availability SLA core (% or Not published)
- 99.9
- Direct internet access on the same contract
- Partial
- QoS classes offered (count or Not published)
- 3
- MTTR or repair target (hours or Not published)
- 40
- Latency UK core round trip (ms or Not published)
- 20
- Availability SLA access with resilience (% or Not published)
- 99.99
Operations and Assurance
- Slug
- bt-business
- Notes
- RM6116 Proven from the CCS Lot 1a list (Tier 2). HSCN is Partial because the NHS page lists BT for voice, video and remote access only. G-Cloud is Partial (supplier listing only). Portal is Proven (My Account / Customer Hub and the GS Customer Portal). API is Partial: a Global Fabric API exists but none was found for IP Connect. Monitoring and reporting are Partial (analytics and performance reports described, no monthly cadence). UK-based support rests on the UK-based NOC wording. ISO 9001 is Partial because the BT certificate copy (LRQ0940000) expired 31 March 2026; check LRQA. ISO 27001, ISO 22301 and Cyber Essentials Plus were not found on BT pages (the earlier LRQ0772591 candidate was not confirmed). PSN: gov.uk publishes no provider list and BT pages do not mention it. SC clearance and change management were not found. The BT Network Services 3 page metadata mentions RM3808, so check it against the CCS list. | HSCN raised to Proven 2026-10-06 from the NHS England CN-SP list (24 Aug 2026) and the RM3825 DPS list. | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers UK-based support. Evidence is reader-summary, group-level or not yet checked on the live page.
- ISO 9001
- Partial
- Provider
- BT Business
- ISO 22301
- Not found
- ISO 27001
- Not found
- API access
- Partial
- G-Cloud listed
- Partial
- HSCN compliant
- Proven
- Customer portal
- Proven
- UK-based support
- Partial
- Proactive monitoring
- Partial
- SC-cleared engineers
- Not found
- Cyber Essentials Plus
- Not found
- Monthly SLA reporting
- Partial
- Supporting source IDs
- MPLS-025, MPLS-099, MPLS-100, MPLS-014, MPLS-016, MPLS-119, MPLS-120, MPLS-132, MPLS-134, MPLS-117, MPLS-118, MPLS-827, MPLS-828
- PSN connectivity compliance
- Not found
- Cells still To review (formula)
- =COUNTIF(C2:T2,"To review")
- Change management process published
- Not found
- CCS Network Services 3 (RM6116) supplier
- Proven
- Regulatory notices or published enforcement in last three years (text or None found)
- Ofcom fined BT £2.8m on 22 May 2024 for contract-information failures affecting EE and Plusnet customers; £18m refunds and credits announced 29 July 2025. Consumer matters, not enterprise MPLS.
Supporting records
MPLS-012 — Accepted: Companies House: British Telecommunications Limited
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-012
- Confidence
- Medium
- Record type
- Company record
- Checked date
- 2026-10-01
- Source title
- Companies House: British Telecommunications Limited
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Record shows the company was a public limited company until 24 June 2026, so older BT paperwork may say plc. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- Not recorded
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Providers: Legal entity name; Companies House number; Registered office country
- Exact supporting wording (25 words max, verbatim)
- BRITISH TELECOMMUNICATIONS LIMITED
MPLS-013 — Accepted: IP Connect | Private IP VPN for Large Businesses
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-013
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- IP Connect | Private IP VPN for Large Businesses
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect UK
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: Availability SLA core (UK IP Connect page)
- Exact supporting wording (25 words max, verbatim)
- Our standard availability guarantee is 99.9%
MPLS-014 — Accepted: IP Connect | Private IP VPN for Large Businesses
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-014
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- IP Connect | Private IP VPN for Large Businesses
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect UK
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Network and Coverage: UK-based NOC
- Exact supporting wording (25 words max, verbatim)
- UK-based Network Operations Centre
MPLS-015 — Accepted: IP Connect | Private IP VPN for Large Businesses
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-015
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- IP Connect | Private IP VPN for Large Businesses
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect UK
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: Access bandwidth maximum
- Exact supporting wording (25 words max, verbatim)
- Up to 10Gbps
MPLS-016 — Accepted: IP Connect | Private IP VPN for Large Businesses
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-016
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- IP Connect | Private IP VPN for Large Businesses
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Support is described, the NOC is not described as 24x7 on this page. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect UK
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Network and Coverage: 24x7 NOC; Operations and Assurance: Proactive monitoring
- Exact supporting wording (25 words max, verbatim)
- real-time analytics and 24/7 support
MPLS-017 — Accepted: IP Connect Global | Global MPLS VPN Solutions
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-017
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- IP Connect Global | Global MPLS VPN Solutions
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Published as 5000+ and more than 200 countries, recorded as 5000 and 200. A UK-only PoP figure was not found on this page. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect Global
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Network and Coverage: Global PoP count; Countries; Service and Performance: Layer 3 IP VPN (MPLS)
- Exact supporting wording (25 words max, verbatim)
- We provide a truly global MPLS across more than 200 countries with 5000+ points of presence
MPLS-018 — Accepted: IP Connect Global | Global MPLS VPN Solutions
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-018
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- IP Connect Global | Global MPLS VPN Solutions
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Says up to 99.99%, so it is not a single core figure. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect Global
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: Availability SLA (global page, upper figure)
- Exact supporting wording (25 words max, verbatim)
- Our standard availability is guaranteed up to 99.99%
MPLS-019 — Accepted: IP Connect Global | Global MPLS VPN Solutions
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-019
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- IP Connect Global | Global MPLS VPN Solutions
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Ownership of the core is not stated in so many words. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect Global
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Network and Coverage: Owns core network; Core network description; Service and Performance: Diverse routing or dual parenting
- Exact supporting wording (25 words max, verbatim)
- low latency, resilient dual-core network, globally managed and maintained
MPLS-020 — Accepted: IP Connect Global | Global MPLS VPN Solutions
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-020
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- IP Connect Global | Global MPLS VPN Solutions
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Names the cloud providers but not the Direct Connect, ExpressRoute or Interconnect products. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect Global
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: Cloud on-ramps (AWS, Azure, Google)
- Exact supporting wording (25 words max, verbatim)
- spreading your domain securely and reliably to partners like Google, Microsoft and AWS
MPLS-021 — Accepted: Corporate IP VPN | MPLS VPN Solutions for Large Business
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-021
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- Corporate IP VPN | MPLS VPN Solutions for Large Business
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- Corporate IP VPN
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Hybrid WAN SD-WAN SASE: SD-WAN overlay offered; Managed SD-WAN
- Exact supporting wording (25 words max, verbatim)
- managed SD-WAN solutions
MPLS-022 — Accepted: IP Connect Global Service Schedule Part B
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-022
- Confidence
- Medium
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect Global Service Schedule Part B
- Published date
- January 2024
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect Global
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: QoS classes offered
- Exact supporting wording (25 words max, verbatim)
- three types of application CoS (EF Class, AF Class and DE Class)
MPLS-023 — Accepted: IP Connect Global Service Schedule Part A
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-023
- Confidence
- Medium
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect Global Service Schedule Part A
- Published date
- August 2024
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Availability is published by category from A+ to I, so the right core figure depends on the category ordered. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect Global
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: Availability SLA; Service credits published
- Exact supporting wording (25 words max, verbatim)
- Cat A+ ≥ 99.99%
MPLS-024 — Accepted: IP Connect Global Service Schedule Part A
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-024
- Confidence
- Medium
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect Global Service Schedule Part A
- Published date
- August 2024
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- This is the resiliency restoration target, not a general repair target. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect Global
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: MTTR or repair target
- Exact supporting wording (25 words max, verbatim)
- within 24 hours of the Customer reporting
MPLS-025 — Accepted: Digital Marketplace supplier page: British Telecommunications
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-025
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-01
- Source title
- Digital Marketplace supplier page: British Telecommunications
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Listing shows BT as a G-Cloud supplier but no network service names were visible, so no MPLS service is confirmed. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- G-Cloud
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Operations and Assurance: G-Cloud listed
- Exact supporting wording (25 words max, verbatim)
- 80+ Direct Award catalogue services
MPLS-084 — Accepted: BT brings intelligent connectivity to UK businesses with new Cisco Managed SD-WAN solutions
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-084
- Confidence
- Medium
- Record type
- Press release
- Checked date
- 2026-10-01
- Source title
- BT brings intelligent connectivity to UK businesses with new Cisco Managed SD-WAN solutions
- Published date
- 2020-03-04
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Launch announcement from March 2020, so check the platforms are still current. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- Managed SD-WAN
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Hybrid WAN SD-WAN SASE: SD-WAN platforms
- Exact supporting wording (25 words max, verbatim)
- Cisco SD-WAN powered by Viptela, and Cisco SD-WAN powered by Meraki
MPLS-085 — Accepted: BT brings intelligent connectivity to UK businesses with new Cisco Managed SD-WAN solutions
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-085
- Confidence
- Medium
- Record type
- Press release
- Checked date
- 2026-10-01
- Source title
- BT brings intelligent connectivity to UK businesses with new Cisco Managed SD-WAN solutions
- Published date
- 2020-03-04
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- Managed SD-WAN
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Hybrid WAN SD-WAN SASE: Managed SD-WAN
- Exact supporting wording (25 words max, verbatim)
- monitored and managed end-to-end by BT's dedicated team
MPLS-086 — Rejected: BT launches new managed SASE service
- Slug
- bt-business
- Decision
- Rejected
- Provider
- BT Business
- Source ID
- MPLS-086
- Confidence
- Low
- Record type
- Analyst or trade press
- Checked date
- 2026-10-01
- Source title
- BT launches new managed SASE service
- Published date
- Not shown
- Reliability tier
- 3
- Source ownership
- Third-party corroboration
- Limitation and notes
- Trade press only, so it cannot carry a fact alone. Find the BT page or press release for the Fortinet managed SASE service. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Rejected (tier 3 corroboration not checked on the live page; Harry's call 2026-10-06).
- Sector (if case study)
- Not recorded
- Named product or service
- Managed SASE
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Hybrid WAN SD-WAN SASE: SASE platform; ZTNA; secure web gateway or CASB; managed firewall
- Exact supporting wording (25 words max, verbatim)
- Zero-trust network access to provide a complete, managed SASE solution
MPLS-087 — Rejected: BT inks Standard Chartered network services deal
- Slug
- bt-business
- Decision
- Rejected
- Provider
- BT Business
- Source ID
- MPLS-087
- Confidence
- Low
- Source URL
- https://www.finextra.com/newsarticle/17343/bt-inks-standard-chartered-network-services-deal
- Record type
- Analyst or trade press
- Checked date
- 2026-10-01
- Source title
- BT inks Standard Chartered network services deal
- Published date
- Not shown
- Reliability tier
- 3
- Source ownership
- Third-party corroboration
- Limitation and notes
- Trade press, date not shown (appears old). The contract covers 16 countries including the UK. Needs a BT case study or a dated source. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Rejected (tier 3 corroboration not checked on the live page; Harry's call 2026-10-06).
- Sector (if case study)
- Financial services
- Named product or service
- MPLS network
- Named customer (case studies only)
- Standard Chartered Bank
- Sheets and columns this source supports
- Sector Evidence: Financial services
- Exact supporting wording (25 words max, verbatim)
- multi-protocol label switching (MPLS) network, in addition to existing infrastructure, has been implemented
MPLS-090 — Accepted: IP Connect UK Service Schedule
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-090
- Confidence
- High
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect UK Service Schedule
- Published date
- 2023-12-08
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- SecurePlus Resiliency with Ethernet Fibre. Seen in two separate research passes. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect UK
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: Availability SLA with resilience
- Exact supporting wording (25 words max, verbatim)
- Cat A++ ≥ 99.999%
MPLS-091 — Accepted: IP Connect UK Service Schedule
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-091
- Confidence
- High
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect UK Service Schedule
- Published date
- 2023-12-08
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Secure Resiliency with Ethernet Fibre. Seen in two separate research passes. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect UK
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: Availability SLA with resilience
- Exact supporting wording (25 words max, verbatim)
- Cat A+ ≥ 99.99%
MPLS-092 — Accepted: IP Connect UK Service Schedule
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-092
- Confidence
- Medium
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect UK Service Schedule
- Published date
- 2023-12-08
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Round trip delay target, EF class. AF class is 23 ms and DE class 30 ms. Only one research pass returned this, so check it first. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect UK
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: Latency UK core round trip
- Exact supporting wording (25 words max, verbatim)
- EF Class 20 milliseconds
MPLS-093 — Accepted: IP Connect UK Service Schedule
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-093
- Confidence
- High
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect UK Service Schedule
- Published date
- 2023-12-08
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Jitter target for EF class only. Seen in two separate research passes. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect UK
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: Jitter
- Exact supporting wording (25 words max, verbatim)
- EF Class 3.5 milliseconds
MPLS-094 — Accepted: IP Connect UK Service Schedule
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-094
- Confidence
- High
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect UK Service Schedule
- Published date
- 2023-12-08
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Published as Packet Delivery (EF 99.9, AF 99.95, DE 99.8), not packet loss, so the loss column is Not published. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect UK
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: Packet loss (published as packet delivery)
- Exact supporting wording (25 words max, verbatim)
- EF Class 99.9%
MPLS-095 — Accepted: IP Connect UK Service Schedule
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-095
- Confidence
- High
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect UK Service Schedule
- Published date
- 2023-12-08
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Standard Care in business hours. Enhanced 20 hours, Express 7 hours, Total Care 5 hours. Seen in two separate research passes. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect UK
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: MTTR or repair target
- Exact supporting wording (25 words max, verbatim)
- BT will aim to repair an Incident within 40 Business Hours
MPLS-096 — Accepted: IP Connect UK Service Schedule
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-096
- Confidence
- Medium
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect UK Service Schedule
- Published date
- 2023-12-08
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Only one research pass returned this. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect UK
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Commercial Model: Minimum term; Contract terms
- Exact supporting wording (25 words max, verbatim)
- 12 consecutive months beginning on the Service Start Date
MPLS-097 — Accepted: SIN 385 IP Connect UK Service Description Issue 3.4
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-097
- Confidence
- High
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- SIN 385 IP Connect UK Service Description Issue 3.4
- Published date
- March 2024
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Multicast is not mentioned in this document. One outside research pass claimed multicast, with no quote, so it is not recorded. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect UK
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: IPv6
- Exact supporting wording (25 words max, verbatim)
- supports a combination of IP version 4 and version 6 traffic
MPLS-098 — Accepted: SIN 385 IP Connect UK Service Description Issue 3.4
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-098
- Confidence
- High
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- SIN 385 IP Connect UK Service Description Issue 3.4
- Published date
- March 2024
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect UK
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: Any-to-any topology
- Exact supporting wording (25 words max, verbatim)
- designed to provide any-to-any IP connectivity within a customer defined VPN
MPLS-099 — Accepted: CCS RM6116 Lot 1a suppliers (page 1 of 3)
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-099
- Confidence
- High
- Record type
- Regulator or framework record
- Checked date
- 2026-10-01
- Source title
- CCS RM6116 Lot 1a suppliers (page 1 of 3)
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Listed on page 1 of 3 of the Lot 1a list (44 suppliers). The CCS site now redirects to gca.gov.uk. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- Network Services 3 Lot 1a
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Operations and Assurance: RM6116 supplier; Commercial Model: Public-sector frameworks
- Exact supporting wording (25 words max, verbatim)
- British Telecommunications Limited
MPLS-100 — Accepted: NHS England HSCN supplier page: BT
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-100
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-01
- Source title
- NHS England HSCN supplier page: BT
- Published date
- 2024-12-02
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page lists voice, video conferencing and remote access services, so it does not confirm HSCN connectivity for MPLS. Partial. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- HSCN
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Operations and Assurance: HSCN compliant
- Exact supporting wording (25 words max, verbatim)
- BT are a network services (RM1045) supplier offering replacement N3 overlay services.
MPLS-101 — Accepted: Ethernet Connect | Ethernet (VPLS) with BT
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-101
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- Ethernet Connect | Ethernet (VPLS) with BT
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Global Services Ethernet Connect page. Check the UK business equivalent. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- Ethernet Connect
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: Layer 2 VPLS or E-LAN; Point-to-point Ethernet (E-Line)
- Exact supporting wording (25 words max, verbatim)
- Ethernet Connect 'E-LAN' provides E-LAN services, also known as Ethernet Virtual Private LAN services (VPLS).
MPLS-102 — Accepted: DDoS Protection & Mitigation | Managed Security Services
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-102
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- DDoS Protection & Mitigation | Managed Security Services
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Page links DDoS to the Internet Connect network, not explicitly to IP Connect. Partial. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- Managed DDoS
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: DDoS protection
- Exact supporting wording (25 words max, verbatim)
- Protect your network and ensure business continuity with an automated Distributed Denial-of-Service (DDoS) protection and mitigation solution.
MPLS-103 — Accepted: SD-WAN & SASE For Businesses
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-103
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- SD-WAN & SASE For Businesses
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Does not say which names are SD-WAN platforms and which are SSE partners. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- SD-WAN and SASE
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Hybrid WAN SD-WAN SASE: SD-WAN platforms; SASE or SSE partners
- Exact supporting wording (25 words max, verbatim)
- Enjoy the power of Cisco, VMware, Fortinet, Zscaler and Palo Alto, combined with our market-leading global network.
MPLS-104 — Accepted: SD-WAN & SASE For Businesses
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-104
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- SD-WAN & SASE For Businesses
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Does not mention MPLS in the hybrid statement. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Live page check 2026-10-06: supports a weaker or differently scoped claim. Hybrid underlay supported; page has no MPLS or application-aware routing over MPLS wording. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- Not recorded
- Named product or service
- SD-WAN and SASE
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Hybrid WAN SD-WAN SASE: Hybrid underlay
- Exact supporting wording (25 words max, verbatim)
- Your users can access applications securely using a combination of landline, broadband internet and 4G/5G.
MPLS-105 — Accepted: SD-WAN & SASE For Businesses
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-105
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- SD-WAN & SASE For Businesses
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Generic SD-WAN statement, not tied to MPLS. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Live page check 2026-10-06: supports a weaker or differently scoped claim. Hybrid underlay supported; page has no MPLS or application-aware routing over MPLS wording. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- Not recorded
- Named product or service
- SD-WAN and SASE
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Hybrid WAN SD-WAN SASE: Application-aware routing over MPLS
- Exact supporting wording (25 words max, verbatim)
- Let SD-WAN choose the optimal path for your data transmission.
MPLS-106 — Accepted: Manufacturing case studies (Rexel, 27 April 2020)
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-106
- Confidence
- Low
- Record type
- Case study
- Checked date
- 2026-10-01
- Source title
- Manufacturing case studies (Rexel, 27 April 2020)
- Published date
- 2020-04-27
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Case study listing, SD-WAN not MPLS, and no location given, so UK case is No. Read the case study itself. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Live page check 2026-10-06: supports a weaker or differently scoped claim. Rexel (electrical distribution) case study using SD-WAN; other listed manufacturing cases only titles. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- Manufacturing
- Named product or service
- SD-WAN
- Named customer (case studies only)
- Rexel
- Sheets and columns this source supports
- Sector Evidence: Manufacturing
- Exact supporting wording (25 words max, verbatim)
- a smarter network that could respond quicker to growing online sales
MPLS-116 — Accepted: Companies House: British Telecommunications Limited, persons with significant control
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-116
- Confidence
- High
- Record type
- Company record
- Checked date
- 2026-10-01
- Source title
- Companies House: British Telecommunications Limited, persons with significant control
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Immediate parent only (PSC notified 6 April 2016). The ultimate parent, BT Group plc, was not read on this page. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Needs review (scope or date limitation in the note (entity, geography, product, age or access)). Live page check 2026-10-06: verified, exact wording captured. Bt Group Investments Limited is PSC of British Telecommunications Limited (01800000), not BT Group plc itself. Decision 2026-10-06: Accepted (live page read, quotation captured).
- Sector (if case study)
- Not recorded
- Named product or service
- Not recorded
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Providers: Parent or group
- Exact supporting wording (25 words max, verbatim)
- Ownership of shares – 75% or more
MPLS-117 — Accepted: Ofcom fines BT £2.8m for failing its EE and Plusnet customers
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-117
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-01
- Source title
- Ofcom fines BT £2.8m for failing its EE and Plusnet customers
- Published date
- 2024-05-22
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Consumer (EE and Plusnet) enforcement, not an enterprise network matter. Shows Ofcom regulates BT. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- Not recorded
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Providers: Ofcom-regulated; Operations and Assurance: Regulatory notices
- Exact supporting wording (25 words max, verbatim)
- Ofcom has today fined BT £2.8m after it failed to provide more than a million customers with clear and simple contract information
MPLS-118 — Accepted: £18m in refunds and credits for BT customers following Ofcom enforcement
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-118
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-01
- Source title
- £18m in refunds and credits for BT customers following Ofcom enforcement
- Published date
- 2025-07-29
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Follow-up to the 2024 consumer contract-information fine. Not enterprise MPLS. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- Not recorded
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Operations and Assurance: Regulatory notices
- Exact supporting wording (25 words max, verbatim)
- BT has been required to refund or credit £18 million to customers, following enforcement action by Ofcom.
MPLS-119 — Accepted: Get help with my account: global and managed service
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-119
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- Get help with my account: global and managed service
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Portal is for managed service customers generally, not named for IP Connect. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- My Account / Customer Hub
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Operations and Assurance: Customer portal
- Exact supporting wording (25 words max, verbatim)
- My Account (also known as Customer Hub) is our online portal for: Managed service customers in the UK.
MPLS-120 — Accepted: IP Connect Global service datasheet
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-120
- Confidence
- Medium
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect Global service datasheet
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Datasheet also mentions performance reports through a secure web interface; no monthly cadence seen. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect Global
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Operations and Assurance: Customer portal; Proactive monitoring; Monthly SLA reporting (reports only)
- Exact supporting wording (25 words max, verbatim)
- BT Global Services Customer Portal, you can monitor the performance of your network connectivity
MPLS-121 — Accepted: IP Connect Global service datasheet
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-121
- Confidence
- Medium
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect Global service datasheet
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Says breakouts exist, not that they sit at each PoP. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect Global
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: Internet breakout at PoP; Direct internet access on the same contract
- Exact supporting wording (25 words max, verbatim)
- internet breakouts or secure hybrid access across the globe
MPLS-122 — Accepted: IP Connect Global service datasheet
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-122
- Confidence
- High
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect Global service datasheet
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- CONFLICT: datasheet says six classes, the Part B schedule and UK IP Connect schedule say three (EF, AF, DE). The workbook keeps 3 from the schedules. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Live page check 2026-10-06: verified, exact wording captured. BT IP Connect Global service document; class names not given in reader result. Decision 2026-10-06: Accepted (live page read, quotation captured).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect Global
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: QoS classes offered (conflict note)
- Exact supporting wording (25 words max, verbatim)
- Six classes of service model
MPLS-123 — Accepted: IP Connect Global Service Schedule Part B (January 2024)
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-123
- Confidence
- Medium
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect Global Service Schedule Part B (January 2024)
- Published date
- January 2024
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Clause 2.5.1, Multicast VPN. Replaces the earlier Not found for multicast. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect Global
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: Multicast
- Exact supporting wording (25 words max, verbatim)
- enables packet replication, which is required by applications such as: video conferencing, IP TV, corporate communication
MPLS-124 — Accepted: IP Connect Global Service Schedule Part B (January 2024)
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-124
- Confidence
- Medium
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect Global Service Schedule Part B (January 2024)
- Published date
- January 2024
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Clause 1.1.2. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect Global
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: Ethernet access
- Exact supporting wording (25 words max, verbatim)
- Standard Ethernet Access; Ethernet Plus Access; and Premium Ethernet Access
MPLS-125 — Accepted: IP Connect Global Service Schedule Part B (January 2024)
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-125
- Confidence
- Medium
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect Global Service Schedule Part B (January 2024)
- Published date
- January 2024
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Clause 1.1.2. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect Global
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: FTTP or broadband access
- Exact supporting wording (25 words max, verbatim)
- Business DSL Premium; Business DSL Plus; Business DSL Standard; or Basic DSL
MPLS-126 — Accepted: SIN 385 IP Connect UK Service Description Issue 3.4
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-126
- Confidence
- Medium
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- SIN 385 IP Connect UK Service Description Issue 3.4
- Published date
- March 2024
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Section 3.2.4. Table 1 lists Ethernet 100 Mbit/s, 1 and 10 Gbit/s plus ADSL, FTTC/SOGEA and FTTP tiers, but no single minimum is stated. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect UK
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: FTTP or broadband access; Access bandwidth minimum (Not published)
- Exact supporting wording (25 words max, verbatim)
- FTTP provides overlay of fibre infrastructure to sites with existing copper.
MPLS-127 — Accepted: IP Connect Global Service Schedule Part B (January 2024)
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-127
- Confidence
- Medium
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect Global Service Schedule Part B (January 2024)
- Published date
- January 2024
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Clause 2.6.1, Internet Gateway Regional, an add-on to the VPN. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect Global
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: Internet breakout at PoP; Direct internet access on the same contract
- Exact supporting wording (25 words max, verbatim)
- offers the Customer access to Internet based applications from their VPN(s)
MPLS-128 — Rejected: SIN 385 IP Connect UK Service Description Issue 3.4
- Slug
- bt-business
- Decision
- Rejected
- Provider
- BT Business
- Source ID
- MPLS-128
- Confidence
- Low
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- SIN 385 IP Connect UK Service Description Issue 3.4
- Published date
- March 2024
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Section 3.6 Table 4. Paraphrase risk: the reader may have condensed table text. UK service only; global end-to-end marking not seen. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. WebFetch returned PROVENANCE_REQUIRED (URL not in provenance set) on two attempts; page not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect UK
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: CoS marking honoured end to end
- Exact supporting wording (25 words max, verbatim)
- Precedence value submitted equals egress value; non-conforming traffic remarked to Class 3.
MPLS-129 — Accepted: IP Connect Global Service Schedule Part A (August 2024)
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-129
- Confidence
- Medium
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect Global Service Schedule Part A (August 2024)
- Published date
- August 2024
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Clause 13.4.1. UK schedule paragraph 7.1.3 says the same for additional engineering work. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect Global
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Commercial Model: Excess construction charges policy published
- Exact supporting wording (25 words max, verbatim)
- if the survey(s) identify that additional engineering work is required
MPLS-130 — Accepted: IP Connect UK Service Schedule (8 December 2023)
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-130
- Confidence
- Medium
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- IP Connect UK Service Schedule (8 December 2023)
- Published date
- 2023-12-08
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Paragraph 10.1. Currency is set per Order, so GBP is not stated. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect UK
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Commercial Model: Billing in GBP (Not found)
- Exact supporting wording (25 words max, verbatim)
- amounts and currency specified in any applicable Order
MPLS-131 — Accepted: IP Connect Global (BT Federal page)
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-131
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- IP Connect Global (BT Federal page)
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Interim basic connectivity only, not an MPLS install lead time. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- IP Connect Global
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Commercial Model: Install lead time (Not published)
- Exact supporting wording (25 words max, verbatim)
- We can deliver basic connectivity in about five days, utilising mobile or customer internet services.
MPLS-132 — Accepted: BT Global Fabric
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-132
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- BT Global Fabric
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Separate network-as-a-service platform (Internet, IP VPN and Ethernet). No API found on the IP Connect pages. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- Global Fabric
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Operations and Assurance: API access
- Exact supporting wording (25 words max, verbatim)
- BT Global Fabric provides a comprehensive set of APIs that allow businesses to automate network provisioning, real-time monitoring and configuration management.
MPLS-133 — Rejected: MEF (MPLIFY) services registry
- Slug
- bt-business
- Decision
- Rejected
- Provider
- BT Business
- Source ID
- MPLS-133
- Confidence
- Low
- Record type
- Certification registry
- Checked date
- 2026-10-01
- Source title
- MEF (MPLIFY) services registry
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Registry lists BT but the reader did not show which certification (MEF 3.0 Carrier Ethernet, SD-WAN or SASE). Open the registry entry and check. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. WebFetch returned PROVENANCE_REQUIRED (URL not in provenance set) on two attempts; page not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- Not recorded
- Named product or service
- Not recorded
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Service and Performance: MEF 3.0 Carrier Ethernet certified
- Exact supporting wording (25 words max, verbatim)
- BT
MPLS-134 — Accepted: BT corporate ISO 9001 certificate (LRQA)
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-134
- Confidence
- Medium
- Record type
- Other
- Checked date
- 2026-10-01
- Source title
- BT corporate ISO 9001 certificate (LRQA)
- Published date
- 2025-04-01
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Certificate copy shows expiry 31 March 2026, which has passed. Check LRQA for a renewed certificate before recording Proven. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- Not recorded
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Operations and Assurance: ISO 9001
- Exact supporting wording (25 words max, verbatim)
- LRQ0940000: A range of Communications Solutions and Services Worldwide
MPLS-135 — Accepted: NATS case study: IP Connect
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-135
- Confidence
- Medium
- Record type
- Case study
- Checked date
- 2026-10-01
- Source title
- NATS case study: IP Connect
- Published date
- 2019-05-29
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Date is from the case study list; the text reads as c.2011 to 2012, so confirm the date. 150 UK sites. Air traffic services counted as transport. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Transport and logistics
- Named product or service
- IP Connect
- Named customer (case studies only)
- NATS
- Sheets and columns this source supports
- Sector Evidence: Transport and logistics
- Exact supporting wording (25 words max, verbatim)
- A managed BT IP Connect solution was selected for the new NATS integrated voice and data network under a 12-year contract.
MPLS-136 — Accepted: Mid Yorkshire Hospitals NHS Trust case study (PDF)
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-136
- Confidence
- Medium
- Record type
- Case study
- Checked date
- 2026-10-01
- Source title
- Mid Yorkshire Hospitals NHS Trust case study (PDF)
- Published date
- 2021-04
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Names Managed IP Connect but not MPLS. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Healthcare
- Named product or service
- Managed IP Connect
- Named customer (case studies only)
- The Mid Yorkshire Hospitals NHS Trust
- Sheets and columns this source supports
- Sector Evidence: Healthcare
- Exact supporting wording (25 words max, verbatim)
- Combining our BT One Voice SIP Platform and Managed IP Connect, gave them the security and resilience they needed to work between sites.
MPLS-137 — Accepted: Connecting your retail estate and ecosystem
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-137
- Confidence
- High
- Record type
- Case study
- Checked date
- 2026-10-01
- Source title
- Connecting your retail estate and ecosystem
- Published date
- 2024-02-19
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Unnamed customer. Mostly broadband upgrade and SD-WAN dashboard, not MPLS. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Live page check 2026-10-06: verified, exact wording captured. Unnamed high street UK fashion retailer, article 19 Feb 2024; connectivity upgrade from basic to superfast broadband. Decision 2026-10-06: Accepted (live page read, quotation captured).
- Sector (if case study)
- Retail and e-commerce
- Named product or service
- Connectivity and SD-WAN
- Named customer (case studies only)
- Unnamed UK high street fashion retailer
- Sheets and columns this source supports
- Sector Evidence: Retail and e-commerce
- Exact supporting wording (25 words max, verbatim)
- around 400 of its outlets
MPLS-827 — Accepted: HSCN Consumer Network Service Providers
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-827
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-06
- Source title
- HSCN Consumer Network Service Providers
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader check 2026-10-06, not verbatim. NHS England page dated 24 August 2026 lists the supplier as a CN-SP. Confirm on the live page. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- HSCN CN-SP list
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: HSCN compliant
- Exact supporting wording (25 words max, verbatim)
- BT PLC: Stage 1, Stage 2 and Ready for Live all ticked
MPLS-828 — Accepted: HSCN Access Services DPS (RM3825)
- Slug
- bt-business
- Decision
- Accepted
- Provider
- BT Business
- Source ID
- MPLS-828
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-06
- Source title
- HSCN Access Services DPS (RM3825)
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader check 2026-10-06, not verbatim. 17 appointed suppliers listed; no date shown. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- HSCN Access Services DPS
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: HSCN compliant
- Exact supporting wording (25 words max, verbatim)
- Appointed supplier on HSCN Access Services DPS