UK Broadband Reseller Programme Index: Compare 16 Routes

The Netify UK Broadband Reseller Programme Index compares 16 programmes across commission, minimum spend, white-label support, FTTP, SOGEA, Ethernet, API access, partner portals and billing. Use the table and filters to shortlist the right wholesale, direct-network or authorised-partner route.

Written by Harry Yelland, CyberSecurity Writer, Netify. Reviewed by Robert Sturt, Managing Director, Netify. This comparison was reviewed by Robert Sturt, Managing Director at Netify on 24 June 2026. Maintained by Netify, a BT Authorised Partner. We are featured on this page as the route into the BT Business Broadband Partner Programme; the other 15 providers are listed neutrally with no commercial relationship to Netify. Reviewed 24 June 2026.

16 providers22 published-evidence columns214 accepted sources of 26216 of 16 reviews completeEvidence last checked 12 Sept 2026

Compare reseller programmes What each route publishes

Considering BT? Review Netify’s BT Business broadband reseller route, including eligibility and the written rate card. BT is one of the providers covered in this comparison.

providers compared

filterable criteria

evidence columns per route

match current filters

Summary: how to choose a UK broadband reseller programme

UK broadband reseller programmes fall into three categories: Direct Network Owners (Openreach, CityFibre, Vodafone, Glide and ITS), Wholesale Aggregators (TalkTalk Business, Gamma, FluidOne, Zen, Daisy, Stream, Virtual1, Fidelity and Wavetel), and Authorised-Partner Programmes (such as BT via Netify). Smaller MSPs and telecom resellers typically choose a no-minimum aggregator or authorised-partner model because there is less barrier to entry, while larger ISPs may pursue direct network access. Compare minimum spend, billing responsibility, support ownership, white-label control and product coverage before choosing a route.

Best UK broadband reseller options by use case

Use case	Best-fit route	Why
No minimum spend, want BT Business	BT Business via Netify	No joining fee, no sales target, upfront commission on most new orders with the rate card shared at application. Authorised Partner status holds the BT contract.
White-label broadband under your own brand	Daisy, TalkTalk Business or Stream Networks	Aggregator wholesale model with reseller-set pricing and own-brand customer billing.
MSP adding broadband to existing stack	Daisy, Gamma, Zen or BT via Netify	Aggregator portfolios that fit telecoms plus IT resale, single supplier across UC, mobile and connectivity.
Ethernet-first reseller, broadband as secondary	Virtual1, FluidOne or BTnet via Netify	Stronger leased-line and enterprise connectivity portfolios; broadband sold alongside as a service tier.
Direct network access at volume	Openreach, CityFibre or Vodafone	Better economics for larger CPs and volume partners willing to take on the CP-framework operational overhead.
Property, multi-dwelling, BTR or student schemes	Glide	Specialist model designed around developments, bundled into tenancy agreements.

Which broadband reseller route should I choose?

Do you want BT Business specifically?
Route: If the answer's yes, the route is BT via Netify. It's the Authorised Partner path, with no joining fee or sales target.
Do you need to bill customers under your own brand?
Route: If branding matters, look at Daisy, TalkTalk Business, Stream Networks, Gamma or another wholesale aggregator that supports white-label. The BT route won't give you that.
Are you large enough to act as a Communications Provider (CP)?
Route: If you are then Openreach Direct via the CP framework is worth a look. Bear in mind that's wholesale pricing rather than commission and is only viable at substantial volume.
Are your customers concentrated in CityFibre areas?
Route: Where that's the case, either CityFibre directly or an aggregator that wholesales CityFibre access will serve you better than a predominantly Openreach route.
Are you selling leased lines more than broadband?
Route: If ethernet is the bigger part of your business, Virtual1, FluidOne, BTnet via Netify or Gamma all carry stronger portfolios there. Broadband can ride alongside rather than lead.

When BT via Netify may not be the best route

BT via Netify is strongest where the reseller wants BT Business products without becoming a direct BT partner. It is not a full white-label wholesale model and may not suit every situation. Consider another provider if:

You need full white-label billing under your own brand. BT broadband is sold under the BT brand.
Your customers sit in a CityFibre-only footprint, therefore a CityFibre direct route (or an aggregator that wholesales CityFibre) would be better than the likes of Openreach.
You want to become a direct CP with your own Openreach integration, built for substantial volume.
You need a single aggregator portal spanning broadband, mobile, UC and hardware. Daisy or Giacom offer a broader product range.
You mainly sell ethernet, dark fibre or complex cloud connectivity rather than SME broadband, which is better suited to the likes of Virtual1, FluidOne or even BTnet via Netify.

Find the right broadband reseller programme

Pick a starting point. Each shortcut sets a filter combination and shows the matching providers below.

I need no minimum spend I want to white-label broadband I need FTTP and full-fibre I need SOGEA I need API or portal automation I sell both broadband and leased lines I want the BT route I am an MSP No minimum + own brand

Filter by criteria

15 of 15 match

Every filter combination has a stable URL, for example, ?filters=nms-fttp for “no minimum spend with FTTP portfolio”. Share the view with a user or pass it to an agent.

Side-by-side comparison

Provider	Type	Commission model	Coverage	Minimum	Confidence	Published evidence
BT Business (via Netify)	authorised partner	Upfront, 18.9% to 21% on new solus broadband	99%	No minimum orders, no sales targets, no joining fees	High	11 of 22 proven10 accepted sources
CityFibre	direct network	Tiered partner pricing with volume rebates; per-partner negotiation	35%	Volume commitments by partner tier	Medium	15 of 22 proven19 accepted sources
Daisy Partners (DWS / Giacom)	aggregator	Aggregator margin model: partner buys at wholesale, sells at own price	95%	No minimum spend	Medium	18 of 22 proven17 accepted sources
Fidelity Group	aggregator	~10% residual	90%	No minimum spend	Indicative	12 of 22 proven16 accepted sources
FluidOne	aggregator	~15% + ~5% residual	98%	No minimum spend	Indicative	14 of 22 proven13 accepted sources
Gamma Telecom	aggregator	Partner-tier pricing across Accredited, Premium and Elite levels	95%	~£500 monthly revenue minimum (indicative)	Medium	13 of 22 proven15 accepted sources
Glide Business	direct network	Site-specific commercials per development	,	Minimum 50-unit developments typical	Indicative	6 of 22 proven11 accepted sources
ITS Technology Group	direct network	~10-15% residual	,	No fixed minimum, partner-by-partner	Indicative	10 of 22 proven12 accepted sources
Openreach Direct	direct network	Wholesale FTTP and SOGEA pricing via the Openreach CP framework	99%	CP status and significant volume commitments	Medium	13 of 22 proven15 accepted sources
Stream Networks	aggregator	Wholesale pricing; channel-only model, partner sets the end-customer price	90%	No minimum spend; channel partners only	Medium	12 of 22 proven14 accepted sources
TalkTalk Business	aggregator	~12% + ~3% residual	96%	No minimum spend	Indicative	7 of 22 proven8 accepted sources
Virgin Media Business (VMO2)	direct network	Variable wholesale margin available for white-label routes alongside a per-install upfront bounty	60%	No formal minimum spend, but business vetting required before onboarding	Medium	9 of 22 proven14 accepted sources
Virtual1	aggregator	~15% residual	85%	Partner accreditation required	Indicative	9 of 22 proven13 accepted sources
Vodafone Business	direct network	~8% + ~4% residual	98%	~£2,000 monthly partner revenue target (indicative)	Indicative	7 of 22 proven10 accepted sources
Wavetel	aggregator	~10% residual	90%	No minimum spend	Indicative	14 of 22 proven9 accepted sources
Zen Internet	aggregator	~12% residual	95%	No minimum spend	Indicative	13 of 22 proven18 accepted sources

Confidence labels: High = Netify holds the contract or rates are publicly disclosed; Medium = provider publishes programme overview but specific commercials are negotiated; Indicative = channel-market estimate from Netify editorial review. Structured per-rate fields (upfront %, residual %, wholesale model) are available in the JSON and CSV distributions linked below.

Published evidence

What each route publishes, by requirement

16 routes graded on 22 columns a reseller asks a wholesale carrier or aggregator about. A cell is Proven only where an accepted source names the column; Not found means the page was looked for and not published, which is itself useful: it tells you what you will have to ask. No prices or commission figures are recorded anywhere in this table.

Proven
Partial
Not found
To review

Table: UK wholesale broadband and reseller routes, published-evidence status by requirement, 16 routes and 22 requirements. Source: Netify wholesale evidence review, checked 12 Sept 2026.
Provider	Openreach FTTP in portfolio	SoGEA and FTTC in portfolio	Ethernet and leased lines	Own or altnet fibre footprint	Voice and number porting	Mobile or wireless backup	Published partner programme	Minimum commitment published	Commission or margin model published	Contract lengths published	White-label and own-brand billing	Clawback and cancellation terms published	Partner portal	API ordering or integration	Lead times published	SLA and fault fix published	Cease, migration and switching	Partner support and training	Ofcom and EECC obligations documented	Stop-sell and switch-off guidance	Security and data protection published	Named reseller or partner case study	Sources
Daisy Partners (DWS / Giacom)	Proven	Proven	Proven	Not applicable	Proven	Proven	Proven	Not found	Partial	Proven	Proven	Not found	Proven	Proven	Proven	Proven	Proven	Proven	Proven	Proven	Proven	Proven	17
Zen Internet	Proven	Proven	Proven	Partial	Partial	Proven	Proven	Partial	Proven	Proven	Partial	Partial	Proven	Proven	Partial	Partial	Proven	Proven	Not found	Proven	Partial	Proven	18
CityFibre	Not applicable	Partial	Proven	Proven	Partial	Not found	Proven	Proven	Not found	Proven	Proven	Not found	Proven	Proven	Proven	Proven	Proven	Proven	Proven	Not found	Proven	Proven	19
FluidOne	Proven	Proven	Proven	Not applicable	Proven	Not found	Proven	Not found	Proven	Proven	Partial	Partial	Proven	Proven	Proven	Proven	Partial	Proven	Partial	Proven	Proven	Not found	13
Gamma Telecom	Proven	Proven	Proven	Not applicable	Proven	Partial	Proven	Partial	Partial	Not found	Proven	Not found	Proven	Not found	Partial	Partial	Proven	Proven	Proven	Proven	Proven	Proven	15
Stream Networks	Proven	Proven	Proven	Not found	Proven	Partial	Proven	Partial	Proven	Partial	Proven	Partial	Proven	Partial	Proven	Partial	Partial	Proven	Not found	Proven	Proven	Not found	14
Fidelity Group	Partial	Proven	Proven	Not applicable	Proven	Not found	Proven	Not found	Proven	Proven	Proven	Not found	Proven	Not found	Partial	Partial	Partial	Proven	Partial	Proven	Proven	Proven	16
Openreach Direct	Proven	Proven	Proven	Proven	Not found	Not found	Proven	Not found	Proven	Partial	Not found	Not found	Proven	Proven	Proven	Proven	Proven	Not found	Partial	Proven	Partial	Proven	15
Wavetel	Proven	Proven	Proven	Not applicable	Proven	Not found	Proven	Proven	Proven	Proven	Proven	Not found	Proven	Partial	Proven	Proven	Not found	Proven	Not found	Not found	Proven	Not found	9
BT Business (via Netify)	Proven	Proven	Proven	Not applicable	Partial	Partial	Proven	Proven	Proven	Proven	Not applicable	Partial	Proven	Not found	Proven	Partial	Not found	Proven	Proven	Not found	Partial	Partial	10
Virgin Media Business (VMO2)	Partial	Partial	Proven	Proven	Not found	Not found	Proven	Not found	Not found	Partial	Proven	Partial	Proven	Not found	Partial	Proven	Partial	Proven	Partial	Not found	Proven	Proven	14
Virtual1	Proven	Proven	Proven	Not applicable	Partial	Not found	Proven	Partial	Proven	Not found	Not found	Not found	Proven	Proven	Not found	Not found	Partial	Partial	Not found	Proven	Partial	Proven	13
ITS Technology Group	Not applicable	Not applicable	Proven	Proven	Not found	Proven	Proven	Not found	Not found	Proven	Not found	Partial	Proven	Proven	Not found	Partial	Not found	Proven	Partial	Not found	Proven	Proven	12
Vodafone Business	Partial	Proven	Proven	Not applicable	Partial	Not found	Proven	Not found	Not found	Partial	Partial	Not found	Proven	Not found	Not found	Not found	Partial	Proven	Not found	Not found	Proven	Proven	10
TalkTalk Business	Not found	Partial	Proven	Not found	Proven	Partial	Proven	Not found	Partial	Not found	Not found	Not found	Proven	Not found	Not found	Not found	Partial	Proven	Proven	Proven	Not found	Partial	8
Glide Business	Not found	Not found	Proven	Proven	Partial	Proven	Proven	Not found	Not found	Not found	Not found	Not found	Proven	Not found	Not found	Partial	Partial	Partial	Not found	Proven	Partial	Not found	11

Direct wholesale, aggregator or authorised partner: the three routes compared

The same 22 columns, grouped by route type. Each cell counts the routes of that type with an accepted source for the column, so the table shows where a route type is documented and where it is not. Netify sits in the authorised partner column and earns commission only there; the counts are taken from the evidence table above with no adjustment.

Table: the three wholesale broadband routes compared on 22 published-evidence columns. Each cell is the number of providers of that route type with an accepted source for the column. Source: Netify wholesale evidence review, checked 12 Sept 2026.
Requirement	Direct network (wholesale)6 routes	Aggregator9 routes	Authorised partner (BT via Netify)1 route
Access and products
Openreach FTTP in portfolio	1 of 6 (2 partial)	7 of 9 (1 partial)	1 of 1
SoGEA and FTTC in portfolio	2 of 6 (2 partial)	8 of 9 (1 partial)	1 of 1
Ethernet and leased lines	6 of 6	9 of 9	1 of 1
Own or altnet fibre footprint	5 of 6	0 of 9 (1 partial)	0 of 1
Voice and number porting	0 of 6 (3 partial)	7 of 9 (2 partial)	0 of 1 (1 partial)
Mobile or wireless backup	2 of 6	2 of 9 (3 partial)	0 of 1 (1 partial)
Commercial terms
Published partner programme	6 of 6	9 of 9	1 of 1
Minimum commitment published	1 of 6	1 of 9 (4 partial)	1 of 1
Commission or margin model published	1 of 6	6 of 9 (3 partial)	1 of 1
Contract lengths published	2 of 6 (3 partial)	5 of 9 (1 partial)	1 of 1
White-label and own-brand billing	2 of 6 (1 partial)	5 of 9 (2 partial)	0 of 1
Clawback and cancellation terms published	0 of 6 (2 partial)	0 of 9 (3 partial)	0 of 1 (1 partial)
Ordering and operations
Partner portal	6 of 6	9 of 9	1 of 1
API ordering or integration	3 of 6	4 of 9 (2 partial)	0 of 1
Lead times published	2 of 6 (1 partial)	4 of 9 (3 partial)	1 of 1
SLA and fault fix published	3 of 6 (2 partial)	3 of 9 (4 partial)	0 of 1 (1 partial)
Cease, migration and switching	2 of 6 (3 partial)	3 of 9 (5 partial)	0 of 1
Partner support and training	4 of 6 (1 partial)	8 of 9 (1 partial)	1 of 1
Regulation and governance
Ofcom and EECC obligations documented	1 of 6 (3 partial)	3 of 9 (2 partial)	1 of 1
Stop-sell and switch-off guidance	2 of 6	8 of 9	0 of 1
Security and data protection published	4 of 6 (2 partial)	6 of 9 (2 partial)	0 of 1 (1 partial)
Named reseller or partner case study	5 of 6	5 of 9 (1 partial)	0 of 1 (1 partial)

What changed, and what is ahead

Dated events from the same research: stop-sell and switch-off dates, programme launches and terms versions, each cited to the page that states it. 6 of the 25 entries are still ahead. Where two providers state different dates for the same event, both are shown as stated.

Table: 25 dated changes affecting UK wholesale broadband routes, newest first, each cited to the page that states it. Source: Netify wholesale evidence review, checked 12 Sept 2026.
Effective	Change	Affects	Stated by	Source
31 Jan 2027ahead	Openreach will complete the PSTN Switch Off and WLR Withdrawal, after which WLR-based services must have moved to All-IP alternatives.“BT and Openreach announced that they were delaying the PSTN Switch Off and WLR Withdrawal until 31st January 2027, giving Communication Providers (CP) an additional 13 months to migrate customers to future-proof All-IP solutions.”	Voice	Daisy Partners (DWS / Giacom)	Openreach delay PSTN Switch Off until January 2027 - GiacomChecked 2026-09-12
31 Jan 2027ahead	Stream states the UK copper PSTN network is due to be fully retired, with all copper-based services stopping working.“the PSTN will be fully retired and all copper-based services will stop working”	Voice	Stream Networks	PSTN Switch Off - Make Sure Your Business Stays Connected - StreamChecked 2026-09-12
31 Jan 2027ahead	Providers must move remaining analogue phone lines to digital services by this deadline.“By 31 January 2027, providers must move analogue phone lines to digital services”	Voice	Fidelity Group	PSTN Switch-Off: What Businesses Need to do Before January 2027 \| Fidelity GroupChecked 2026-09-12
Jan 2027ahead	BT Openreach's full PSTN/analogue switch-off date, moved from December 2025 to January 2027.“BT Openreach has announced it intends to Switch-off the traditional, analogue telephone network in January 2027.”	Openreach-based routes	Gamma Telecom	PSTN Switch Off 2025 - What You Need to Know \| GammaChecked 2026-09-12
Jan 2027ahead	A separate FluidOne page states Openreach is closing the PSTN network in this month, which is inconsistent with the December 2025 date given in FluidOne's own product annex.“Openreach, who maintain this network are closing it down in January 2027”	Voice	FluidOne	Prepare for the PSTN Switch-off \| FluidOne Connected Cloud SolutionsChecked 2026-09-12
Jan 2027ahead	The national PSTN switch-off is confirmed to go ahead in January 2027.“the national switch-off will go ahead in January”	Voice	Zen Internet	The PSTN switch-off: what partners need to know for 2026Checked 2026-09-12
1 Jun 2026	Onecom Partners launched a Vodafone Business Broadband (SOGEA and FTTP) proposition for its reseller channel with 30-day contract terms and free Premium installation.“this latest broadband proposition is another important step in helping our partners grow their customer base”	Specific provider	Vodafone Business	Onecom Partners offers 30-day terms and free Premium installation on Business Broadband through strategic partnership with Vodafone BusinessChecked 2026-09-12
16 Apr 2026	Virgin Media Business updated its Standard Terms and Conditions to Version 17.“Standard Terms and Conditions (PDF - 0.9 MB) Version 17”	All routes	Virgin Media Business (VMO2)	Wholesale Services Brochure \| Virgin Media BusinessChecked 2026-09-12
1 Feb 2026	Openreach's Equinox FTTP wholesale price list took effect from this date.“Prices correct as at 1st February 2026”	Openreach-based routes	Openreach Direct	Equinox pricing (monthly rental prices document)Checked 2026-09-12
Dec 2025	Openreach plans to withdraw PSTN-dependent services from this date, as stated in FluidOne's broadband product annex.“In December 2025, Openreach - who maintain the telephony infrastructure network in the UK - are planning to withdraw several Services that rely on the traditional telephony network or PSTN.”	Voice	FluidOne	Broadband Product Annex v202210DChecked 2026-09-12
Dec 2025	Stream states an earlier December 2025 deadline for full PSTN retirement was published and has since been revised.“Original deadline: December 2025 - since revised”	Voice	Stream Networks	PSTN Switch Off - Make Sure Your Business Stays Connected - StreamChecked 2026-09-12
30 Sep 2025	PXC extended the stop-serve date for selected SMPF broadband circuits to 30 September 2025.“Following our previous communications in April 2024 and May 2025, we're writing to inform you that the stop serve date for selected SMPF circuits has been extended to 30th September 2025.”	Openreach-based routes	Virtual1	PXC Cause Confusion with Shifting Withdrawal Dates for SMPF Broadband LinesChecked 2026-09-12
13 Aug 2025	Zen and Sky Business Wholesale announced an Ethernet partnership giving Zen partners access to Sky's Ethernet-enabled exchange footprint.“Sky's network spans over 2,800 UK exchanges and more than 80% of those have been enabled for 10Gbps services.”	Ethernet	Zen Internet	ISP Zen Internet Details UK Ethernet Partnership with Sky Business Wholesale - ISPreview UKChecked 2026-09-12
7 May 2025	Zen launched The Fibre Hub, aggregating CityFibre full fibre alongside existing Openreach access for partners.“With today's announcement we can now offer access to a full fibre footprint of nearly 20 million (mn) premises”	Altnet routes	Zen Internet	The Fibre Hub: Our strategic milestone in becoming the UK's leading Alt-Net aggregatorChecked 2026-09-12
23 Oct 2024	Ofcom's One Touch Switch process became mandatory, meaning customers switching broadband provider only need to contact their new provider.“One Touch Switch (OTS) is a new process designed to simplify switching broadband providers.”	All routes	CityFibre	CityFibre response to the 'Quick, easy and reliable switching' consultationChecked 2026-09-12
Sep 2024	One Touch Switching regulations went live for residential broadband and voice switching, requiring partners onboarded via TOTSCo.“Ofcom are introducing regulatory changes in September 2024 as part of their One Touch Switching (OTS) Regulations.”	All routes	Daisy Partners (DWS / Giacom)	One Touch Switching - GiacomChecked 2026-09-12
5 Sep 2023	BT Openreach initiated a national stop-sell for PSTN and ISDN services.“As of the 5th September 2023, BT Openreach initiated a national stop-sell for both Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN).”	Openreach-based routes	Gamma Telecom	PSTN Switch Off 2025 - What You Need to Know \| GammaChecked 2026-09-12
Sep 2023	BT Openreach stopped selling new PSTN or ISDN-based voice services and copper-based broadband from this date.“BT Openreach have issued a Stop Sell on any new PSTN or ISDN-based voice services, or copper-based broadband from September 2023.”	All routes	Glide Business	Copper Switch-off: Will My Business Be Affected? - GlideChecked 2026-09-12
Sep 2023	WLR (Wholesale Line Rental) lines entered stop-sell status ahead of the PSTN switch-off, while Metallic Path Facility (MPF) lines remain available and unaffected.“Openreach has not changed the status of Metallic Path Facility (MPF) lines...these lines remain fully available, unaffected by the PSTN switch-off.”	Voice	TalkTalk Business	PSTN and ISDN Switch-Off Guide 2027 \| TalkTalk BusinessChecked 2026-09-12
2023	Openreach stopped selling analogue (PSTN) phone lines to new customers.“Openreach stopped selling analogue phone lines to new customers in 2023”	All routes	Fidelity Group	PSTN Switch-Off: What Businesses Need to do Before January 2027 \| Fidelity GroupChecked 2026-09-12
Dec 2022	Virgin Media Business published a Code of Practice referencing Ofcom General Conditions C7 and C8 for business phone, broadband and mobile services.“Ofcom Regulation known as General Condition C7”	All routes	Virgin Media Business (VMO2)	Standard Terms and Conditions Version 17Checked 2026-09-12
Apr 2022	Ofcom's Wholesale Fixed Telecoms Market Review changed the Required First Available Date for standard provisioning KPI from 12 to 10 working days.“As required under the review from Q1 22/23 the Required First Available Date for KPI 1 changed from 12 to 10 working days.”	All routes	Openreach Direct	Openreach 24-25 Regulatory KPIs Q1Checked 2026-09-12
19 Nov 2021	CityFibre launched its National Access wholesale product, connecting all local access networks onto a nationwide backbone so partners can sell FTTP across the whole footprint.“Each new customer ordering a service from a partner will be offered an installation date within five working days”	Altnet routes	CityFibre	Ethernet 1000 product sheet \| CityFibre Partner pageChecked 2026-09-12
15 Nov 2021	New Openreach copper-provision policies for new sites take effect.“From 15 November”	Openreach-based routes	Openreach Direct	An update on Openreach Copper stop sellChecked 2026-09-12
10 Jun 2021	Vodafone launched SoGEA and FTTP broadband products for its channel partners, consolidating separate phone and broadband orders into a single order.“Businesses are moving away from traditional connectivity products to cloud-based connectivity and collaboration products.”	Specific provider	Vodafone Business	Vodafone launches SoGEA and FTTP for channel partnersChecked 2026-09-12

At the address

Check what BT Wholesale's checker says for a postcode

The same check Netify resellers run in the reseller portal: BT Wholesale's public broadband checker, read live for the confirmed premises, with the source and date on the result. It tells you which Openreach-based products the address can take; it does not tell you which route to buy them through.

Evidence by route

Open a route for the reviewer's conclusion, the gaps, and every source row with its exact wording, dates and what it does not prove.

01Daisy Partners (DWS / Giacom)

18 of 22 proven17 of 18 sourcesOpen

Daisy Partners (DWS / Giacom) profile on this page · Reviewed 12 Sept 2026 by Claude (Netify research assistant); review completed 12 Sep 2026 at Robert Sturt's request

Giacom (trading via its Cloud Market platform, formerly Daisy Wholesale Solutions) publishes clear product pages for FTTP, SOGEA, legacy FTTC and Ethernet DIA, a partner portal with API access, and detailed lead time and SLA figures for at least SOGEA. Its strongest published evidence is the combination of the Cloud Market portal and API developer site, the SOGEA product description with concrete lead times and fault-fix Care Levels, and named partner case studies such as KSM Telecom. Migration, One Touch Switch and PSTN stop-sell guidance are well documented. A reseller evaluating this route will still need to ask Giacom directly for the actual commercial agreement, since minimum commitment, commission or margin structure, contract lengths beyond the stated 1-month option, and clawback or cancellation terms are not published on the public site.

Gaps and unknowns: Minimum commitment and clawback/cancellation terms are not published anywhere on giacom.com and would need to be requested directly. The commission or margin model is referenced only in general terms (honouring existing pricing) rather than described as commission, residual or wholesale pricing. Ethernet-specific lead times and SLA figures are not published in the same detail as SOGEA's. Whether Giacom's own network coverage (as opposed to Openreach's or CityFibre's) exists is not addressed, since Giacom operates as an aggregator without its own access network.

Openreach FTTP in portfolio: Proven
SoGEA and FTTC in portfolio: Proven
Ethernet and leased lines: Proven
Own or altnet fibre footprint: Not applicable
Voice and number porting: Proven
Mobile or wireless backup: Proven
Published partner programme: Proven
Minimum commitment published: Not found
Commission or margin model published: Partial
Contract lengths published: Proven
White-label and own-brand billing: Proven
Clawback and cancellation terms published: Not found
Partner portal: Proven
API ordering or integration: Proven
Lead times published: Proven
SLA and fault fix published: Proven
Cease, migration and switching: Proven
Partner support and training: Proven
Ofcom and EECC obligations documented: Proven
Stop-sell and switch-off guidance: Proven
Security and data protection published: Proven
Named reseller or partner case study: Proven

Sources (18)

WHL-194AcceptedProvider-authoredProduct or service page
Connectivity - Giacom
Named service:
SOGEA, FTTC, Ethernet DIA, contract terms
Sites, lines, partners:
SOGEA available to 28 million UK premises
Countries, regions:
UK
Regulatory regime:
UK
Flexible 1-month terms make it easy for you
The page names SOGEA, legacy FTTC/G.Fast/ADSL and Ethernet DIA as products, and states partner contracts can run on 1-month terms.
Does not prove: Does not state whether 1-month terms apply to all products (e.g. Ethernet) or only some; does not give longer contract options (12/24/36 months) on this page.
giacom.com · Checked 12 Sept 2026 · Supports: SoGEA and FTTC in portfolio, Contract lengths published, Ethernet and leased lines
WHL-195AcceptedProvider-authoredProduct or service page
The Great Switch Off - Giacom
Named service:
The Great Switch Off / All-IP guidance
Sites, lines, partners:
Openreach FTTP currently covers approximately 11 million premises
Countries, regions:
UK
Standard or regulation:
PSTN stop-sell
Regulatory regime:
UK
The current Openreach coverage for FTTP is approximately 11 million premises and Openreach has announced over 460 exchanges for the rollout, as well as stopping the sale of copper-based products. Single Order product with no WLR or dual orders required – preparing you for the 2027 PSTN withdrawal.
Giacom names Openreach FTTP directly and gives partners a migration path from WLR-based lines to Single Order connectivity ahead of PSTN withdrawal.
Does not prove: Quoted phrases are taken from separate passages on the same page (checked 2026-09-12). Page is undated so it is not possible to confirm the coverage figure's currency.
giacom.com · Checked 12 Sept 2026 · Supports: Stop-sell and switch-off guidance, Cease, migration and switching, Openreach FTTP in portfolio
WHL-196AcceptedProvider-authoredPress release or news
Openreach delay PSTN Switch Off until January 2027 - Giacom
Named service:
PSTN Switch Off / WLR Withdrawal
Countries, regions:
UK
Standard or regulation:
PSTN stop-sell
Regulatory regime:
UK
BT and Openreach announced that they were delaying the PSTN Switch Off and WLR Withdrawal until 31st January 2027, giving Communication Providers (CP) an additional 13 months to migrate customers to future-proof All-IP solutions.
Giacom's news page states the PSTN Switch Off and WLR Withdrawal date is 31 January 2027 and frames it as guidance for its communication provider partners.
Does not prove: News item dated June 2024; does not itself state whether the date has moved again since publication.
giacom.com · Checked 12 Sept 2026 · Supports: Stop-sell and switch-off guidance
WHL-197AcceptedProvider-authoredTerms, SLA or legal page
SOGEA Product Description V3.1
Named service:
SOGEA Product Description
Sites, lines, partners:
28.5 Million premises
Countries, regions:
UK
Regulatory regime:
UK
Typical Lead Times (Working Days): Provide 5, Migration 10, Modify 1. Care Level table: Enhanced 24 x 7, 20 CH (BT Wholesale) / 24 CH (Vodafone).
The SOGEA product description states standard provisioning lead times of 5 to 10 working days and sets out Standard, Enhanced and Premium Care Level fault response and clearance targets.
Does not prove: Quoted phrases are taken from separate passages on the same page (checked 2026-09-12). Covers SOGEA only, not FTTP or Ethernet lead times/SLA specifically; document version and date not confirmed on the fetched page.
assets.giacom.com · Checked 12 Sept 2026 · Supports: SoGEA and FTTC in portfolio, SLA and fault fix published, Lead times published
WHL-198AcceptedProvider-authoredProduct or service page
Discover Business Broadband and Ethernet - Giacom
Named service:
Ethernet DIA (Managed and Wires Only)
Countries, regions:
UK
Regulatory regime:
UK
designated entirely to one business, meaning the connection is always on and never shared
Giacom describes Ethernet DIA in Managed (with guaranteed SLA and managed CPE) and Wires Only forms, searchable on the Cloud Market platform.
Does not prove: Does not name EAD or EoFTTC specifically, and gives no numeric SLA figures or contract lengths for Ethernet.
giacom.com · Checked 12 Sept 2026 · Supports: SLA and fault fix published, Ethernet and leased lines
WHL-199AcceptedProvider-authoredProduct or service page
IP Comms - Giacom
Named service:
HV.Select hosted voice / SIP
Countries, regions:
UK
Regulatory regime:
UK
Outcome:
99.999% uptime backed by our SLA
port over any numbers
Giacom's IP Comms page describes HV.Select hosted voice and SIP products for partners and states customer numbers can be ported.
Does not prove: Does not state which regulator process (e.g. One Touch Switch) governs the porting described here.
giacom.com · Checked 12 Sept 2026 · Supports: Voice and number porting
WHL-200AcceptedProvider-authoredProduct or service page
Cellular IoT - Giacom
Named service:
CompleteConnect
Countries, regions:
UK
Regulatory regime:
UK
4G or 5G tariffs available on EE, O2 or Vodafone
Giacom's CompleteConnect product combines an IoT SIM and router for 4G or 5G failover and pre-broadband connectivity, sold to partners via Cloud Market.
Does not prove: Does not state which core broadband products (e.g. FTTP, SOGEA) CompleteConnect is paired with as a resilience add-on.
giacom.com · Checked 12 Sept 2026 · Supports: Mobile or wireless backup
WHL-201AcceptedProvider-authoredPartner programme page
Become a Partner - Giacom
Named service:
Giacom partner programme / Cloud Market
Countries, regions:
UK
Regulatory regime:
UK
Complete our online form or call us to start your partner journey
Giacom's Become a Partner page invites resellers to apply online or by phone and describes access to Comms, Cloud, Hardware and Billing products through one platform.
Does not prove: Does not state eligibility criteria, application steps beyond the initial contact, or approval process.
giacom.com · Checked 12 Sept 2026 · Supports: Published partner programme
WHL-202AcceptedProvider-authoredPartner programme page
Become a Giacom partner - Giacom
Named service:
Become a Giacom partner (migrating partners)
Countries, regions:
UK
Regulatory regime:
UK
Honouring your existing price and commercials
Giacom states in words that a commercial/pricing arrangement applies to partners, without describing it as upfront commission, residual commission or a published wholesale price list.
Does not prove: Does not name the commercial model (commission type or price list) explicitly, only that commercial terms exist and are honoured on transfer.
giacom.com · Checked 12 Sept 2026 · Supports: Commission or margin model published
WHL-203AcceptedProvider-authoredPartner programme page
Platform - Giacom
Named service:
Cloud Market platform
Countries, regions:
UK
Regulatory regime:
UK
Customise the platform and your customer portal with your brand
The Cloud Market platform page names a partner portal covering Comms, Cloud, Hardware and Billing, and states partners can white-label the customer portal.
Does not prove: Does not confirm whether white-labelling covers connectivity products specifically or only the software/billing portal.
giacom.com · Checked 12 Sept 2026 · Supports: White-label and own-brand billing, Partner portal
WHL-204AcceptedProvider-authoredTerms, SLA or legal page
Home - Giacom API catalog
Named service:
Cloud Market API
Countries, regions:
UK
Regulatory regime:
UK
Developers can discover and learn about the Cloud Market API. Just sign up for an API key at cloud.market and start consuming this API right away.
Giacom publishes a Cloud Market API developer portal where partners can obtain an API key and view documented API requests.
Does not prove: Landing page does not itself list which specific endpoints (ordering, availability checks, faults) are covered; that detail sits behind the API catalogue.
cloudmarket-services.developer.azure-api.net · Checked 12 Sept 2026 · Supports: API ordering or integration
WHL-205AcceptedProvider-authoredPartner programme page
Grow faster with Giacom enablement - Giacom
Named service:
Giacom partner enablement
Countries, regions:
UK
Regulatory regime:
UK
Dedicated account management
Giacom names dedicated account management, tailored training, webinars and quarterly business reviews as part of its partner enablement offer.
Does not prove: Does not state which tier of partner qualifies for dedicated account management versus self-service support.
giacom.com · Checked 12 Sept 2026 · Supports: Partner support and training
WHL-206AcceptedProvider-authoredTerms, SLA or legal page
One Touch Switching - Giacom
Named service:
One Touch Switching guidance
Countries, regions:
UK
Standard or regulation:
One Touch Switch
Regulatory regime:
UK
Ofcom are introducing regulatory changes in September 2024 as part of their One Touch Switching (OTS) Regulations.
Giacom explains that residential-customer partners must onboard with TOTSCo for One Touch Switch and sets out the rollout timeline through to go-live in September 2024.
Does not prove: States there is no equivalent switching regime yet in place for business customers, so this evidences residential OTS only.
giacom.com · Checked 12 Sept 2026 · Supports: Ofcom and EECC obligations documented, Cease, migration and switching
WHL-207AcceptedProvider-authoredTerms, SLA or legal page
Codes of practice - Giacom
Named service:
Codes of practice
Countries, regions:
UK
Standard or regulation:
Ofcom General Conditions
Regulatory regime:
UK
a copy of GC C8...to a relevant customer free of charge upon reasonable request
Giacom's codes of practice page sets out obligations under Ofcom General Condition C7 (switching) and C8 (sales and marketing), including mis-selling prevention and customer notification duties.
Does not prove: Describes the obligations in general terms and links to Ofcom's own text rather than restating full EECC contract-information requirements.
giacom.com · Checked 12 Sept 2026 · Supports: Ofcom and EECC obligations documented
WHL-208AcceptedProvider-authoredTerms, SLA or legal page
Privacy notice and cookies policy - Giacom
Named service:
Privacy notice and cookies policy
Countries, regions:
UK
Regulatory regime:
UK
we are referring to the relevant company in the Giacom Group responsible for processing your data. We will let you know which entity will be the controller for your data when you purchase a product or service with us.
Giacom's privacy notice covers processing of partner and wholesale customer data, including data shared with network providers and suppliers to fulfil orders, and commits to regulator breach notification.
Does not prove: ISO 27001 appears only as a footer certification badge on the site, not described in the notice text, so it cannot itself be counted as documentation; the privacy notice text is the qualifying evidence here.
giacom.com · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-209AcceptedProvider-authoredNamed reseller case study
Case Studies - Giacom
Named reseller or partner:
Multiple (Atom, Midas Communications, Combined Networks, SilverCloud, Tailor Made Technologies, CloudClevr, Cirrus Connect, Urbancoms, Cranborne Technology)
Named service:
Giacom case studies
Countries, regions:
UK
Regulatory regime:
UK
Scales smarter with Giacom Billing
Giacom publishes a case study index naming multiple partners (MSPs and telecoms resellers) and the Giacom services they use.
Does not prove: Most listed case studies concern Billing and Cloud services rather than connectivity products specifically.
giacom.com · Checked 12 Sept 2026 · Supports: Named reseller or partner case study
WHL-210AcceptedProvider-authoredNamed reseller case study
KSM Telecom - Giacom
Named reseller or partner:
KSM Telecom
Named service:
Hosted telephony, fibre broadband, Cloud Market
Countries, regions:
UK
Regulatory regime:
UK
Giacom are a very channel focussed business and they understand the needs of resellers
KSM Telecom, a named telecoms reseller and MSP, is quoted describing its use of Giacom hosted telephony and fibre broadband and praising dedicated account management and business reviews.
Does not prove: Case study is a marketing testimonial and does not itself state contract terms, commission model or lead times.
giacom.com · Checked 12 Sept 2026 · Supports: Named reseller or partner case study, Partner support and training
WHL-211RejectedProvider-authoredTerms, SLA or legal page
Terms and Conditions - Giacom
Named service:
Giacom website terms of use
Countries, regions:
UK
Regulatory regime:
UK
If you order any goods, services or digital content from us or our affiliates, a commercial agreement containing separate terms and conditions will apply.
This page is general website terms of use only and states that separate, non-public commercial agreements govern actual orders, so it contains no minimum commitment, clawback or cancellation terms.
Does not prove: Confirms that minimum commitment, commission, contract length, and clawback/cancellation terms are not published on this page and sit in private commercial agreements instead.
giacom.com · Checked 12 Sept 2026

02Zen Internet

13 of 22 proven18 of 24 sourcesOpen

Zen Internet profile on this page · Reviewed 12 Sept 2026 by Claude (Netify research assistant); review completed 12 Sep 2026 at Robert Sturt's request

Zen Internet publishes a clear aggregator route to market covering SoGEA, FTTP (including access alongside Openreach), FTTC via named Advantage Partners, Ethernet leased lines and 4G/5G cellular backup, backed by a stated partner portal and API and named partners such as Bluecube Technology Solutions, Eclipse Wholesale and Faelix. The strongest evidence is the published partner and product pages naming these products and the portal, and a partner-facing blog giving explicit PSTN switch-off guidance. The main gaps are that minimum commitment, clawback, SLA fault fix times and white-label billing are evidenced only by general business terms or by named partners describing their own offers rather than by Zen stating these terms directly to partners. A reseller should ask Zen directly for its minimum commitment, commission structure, SLA fault fix times, and confirmation of white-label billing terms before signing.

Gaps and unknowns: Ofcom General Conditions and EECC obligations as they apply to the partner route are not documented on any page opened. Minimum commitment, clawback and cancellation terms, and white-label billing are only evidenced indirectly through named partners or general business terms rather than a direct Zen statement to its wholesale or Advantage Partner route. Number porting for SIP trunking is not confirmed. These would be closed by a partner agreement, SLA schedule or FAQ that Zen makes public rather than provided only on request.

Openreach FTTP in portfolio: Proven
SoGEA and FTTC in portfolio: Proven
Ethernet and leased lines: Proven
Own or altnet fibre footprint: Partial
Voice and number porting: Partial
Mobile or wireless backup: Proven
Published partner programme: Proven
Minimum commitment published: Partial
Commission or margin model published: Proven
Contract lengths published: Proven
White-label and own-brand billing: Partial
Clawback and cancellation terms published: Partial
Partner portal: Proven
API ordering or integration: Proven
Lead times published: Partial
SLA and fault fix published: Partial
Cease, migration and switching: Proven
Partner support and training: Proven
Ofcom and EECC obligations documented: Not found
Stop-sell and switch-off guidance: Proven
Security and data protection published: Partial
Named reseller or partner case study: Proven

Sources (24)

WHL-140AcceptedProvider-authoredPartner programme page
Partner With Zen
Named service:
Partner With Zen
Sites, lines, partners:
over 600 partners
Countries, regions:
UK
Regulatory regime:
UK
With our purpose-built portal and API, and always on-hand training and learning support, we give you all the tools you need to grow and develop your business the way you need.
Zen describes a partner programme giving partners a portal, API, and training, and states it serves over 600 partners.
Does not prove: Does not state commission figures, minimum commitment, contract lengths or SLA detail; joining process is a generic contact form.
zen.co.uk · Checked 12 Sept 2026 · Supports: Partner support and training, Published partner programme, API ordering or integration, Partner portal
WHL-141AcceptedProvider-authoredPartner programme page
Service Providers | Zen
Named service:
Service Providers programme
Countries, regions:
UK
Regulatory regime:
UK
We've invested thousands of hours and millions of pounds - £12m to be a little more exact - creating a high-capacity network built to meet your demands. We are widely recognised as having the best network in the industry connecting your customers through our network of 700 on-net PoP's which is further supported through strong partnerships with our off-net carriers.
Zen operates a distinct Service Providers partner route offering network access and account management, separate from its general reseller programme.
Does not prove: Review 12 Sep: the £ figure is a network investment figure quoted from the page, not a price or commission; kept. No minimum commitment, commission, SLA or contract length detail on this landing page.
zen.co.uk · Checked 12 Sept 2026 · Supports: Published partner programme
WHL-142AcceptedProvider-authoredProduct or service page
Products & Services | Service Providers | Zen
Named service:
Wholesale Broadband
Countries, regions:
UK
Regulatory regime:
UK
Wholesale Broadband enables you to offer your customers a full suite of broadband access technologies, including ADSL, SOGEA, and FTTP.
This page names ADSL, SoGEA and FTTP as broadband products available through Zen's Service Providers route, plus Layer 2 interconnection and IPv4 leasing.
Does not prove: Does not name FTTC specifically, and does not give lead times, SLA or contract terms.
zen.co.uk · Checked 12 Sept 2026 · Supports: SoGEA and FTTC in portfolio
WHL-143AcceptedProvider-authoredPartner programme page
Zen Advantage Partners
Named reseller or partner:
Blizzard Telecom, Eclipse Wholesale, OptaNet, IDNet
Named service:
Zen Advantage Partners
Sites, lines, partners:
four named Advantage Partners
Countries, regions:
UK
Regulatory regime:
UK
in less than 30 minutes you can start selling leased lines, FTTC/FTTP, VoIP and other products and services with zero upfront costs and no minimum spend commitment
Zen names four Advantage Partners as an approved alternative route to Zen products, and one of them (OptaNet) states its own no-minimum-spend offer to sub-resellers.
Does not prove: The no-minimum-spend statement is OptaNet's own commercial claim about reselling under it, not a statement by Zen about its own terms to Advantage Partners.
zen.co.uk · Checked 12 Sept 2026 · Supports: Named reseller or partner case study, Minimum commitment published
WHL-144AcceptedProvider-authoredPartner programme page
Become a Partner | Zen Internet
Named reseller or partner:
Bluecube Technology Solutions
Named service:
Become a Partner
Countries, regions:
UK
Regulatory regime:
UK
Whether you want to own your customer relationship, or you would rather refer someone to us and we do the rest, our team can help choose the best option for you.
Zen describes two partnership models, own-relationship or referral, and access to alt-net full fibre footprint via CityFibre, Freedom Fibre and Trooli.
Does not prove: No minimum commitment or commission detail; joining process is a generic contact route.
zen.co.uk · Checked 12 Sept 2026 · Supports: Published partner programme
WHL-145AcceptedProvider-authoredProduct or service page
Become a Partner | Product & Services | Zen
Named service:
Become a Partner Products & Services
Countries, regions:
UK
Regulatory regime:
UK
Flexible contract terms include 1, 12, 24, and 36 months, with attractive discounts for longer commitments.
This page names ADSL, SoGEA and FTTP broadband, Ethernet leased lines, 4G/5G cellular backup for Layer 3 broadband, and contract terms of 1, 12, 24 and 36 months for partners.
Does not prove: Discount detail for longer terms is not quantified here (correctly, as figures are excluded); commission model not stated on this page.
zen.co.uk · Checked 12 Sept 2026 · Supports: SoGEA and FTTC in portfolio, Contract lengths published, Ethernet and leased lines, Mobile or wireless backup
WHL-146AcceptedProvider-authoredPress release or news
The PSTN switch-off: what partners need to know for 2026
Named service:
PSTN switch-off guidance
Countries, regions:
UK
Standard or regulation:
PSTN stop-sell
Regulatory regime:
UK
Review which of your customers still rely on WLR or ISDN.
Zen publishes partner-facing guidance on the PSTN switch-off, telling partners to review customers on WLR or ISDN and work with their account manager to plan migrations.
Does not prove: Does not describe a formal cease or migration process document, only advisory guidance.
zen.co.uk · Published 12 Jan 2026 · Checked 12 Sept 2026 · Supports: Stop-sell and switch-off guidance, Cease, migration and switching
WHL-147AcceptedProvider-authoredTerms, SLA or legal page
Customer Data Processing Agreement
Named service:
Customer Data Processing Agreement
Countries, regions:
UK
Standard or regulation:
Data processing agreement
Regulatory regime:
UK
Zen acts as a Processor, and Customers and those entities (e.g. a customer of the Customer) that it permits to use the Products, act as Controllers under this Data Processing Agreement.
Zen publishes a data processing agreement covering Zen as processor and customers as controllers, including entities the customer permits to use the products.
Does not prove: Does not name partners or wholesale customers explicitly; ISO 27001 or Cyber Essentials certification not found on any opened page.
zen.co.uk · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-151AcceptedProvider-authoredTerms, SLA or legal page
Zen Internet Business Standard Terms
Named service:
Business Standard Terms
Countries, regions:
UK
Regulatory regime:
UK
If you choose to terminate a Service before the end of the Minimum Service Period, you will still have to pay the Charges for the full Minimum Service Period.
Zen's business standard terms document a minimum service period, 90 days' notice to terminate for convenience, and early termination charges, plus SLA service credits.
Does not prove: Titled and scoped as general business customer terms, not explicitly a partner or wholesale agreement.
zen.co.uk · Checked 12 Sept 2026 · Supports: Clawback and cancellation terms published, Contract lengths published
WHL-152AcceptedIndependentPress release or news
Zen Internet launches new Wholesale Partner Programme - Comms Business
Named reseller or partner:
Bluecube Technology Solutions
Named service:
Wholesale Partner Programme
Countries, regions:
UK
Regulatory regime:
UK
competitive discounts applied at the point of purchase rather than commission payments
Trade press reports Zen launched a Wholesale Partner Programme alongside its existing partner programme, offering Ethernet, leased lines, IP VPN, hosting and SIP trunk products with discounts applied at purchase rather than commission, and names Bluecube Technology Solutions as an early signed-up partner.
Does not prove: No publication date shown on the article; does not state number porting explicitly for SIP trunk product.
commsbusiness.co.uk · Checked 12 Sept 2026 · Supports: Commission or margin model published, Named reseller or partner case study, Published partner programme, Ethernet and leased lines, Voice and number porting
WHL-153AcceptedProvider-authoredPartner programme page
Service Providers - Why Zen | Zen
Named service:
Why Zen (Service Providers)
Countries, regions:
UK
Regulatory regime:
UK
Your dedicated account and service managers will get to know you and your business inside out and will be there to agree and monitor key performance and SLA measures
Zen states that partners get a purpose-built wholesale portal and account and service managers who agree and monitor SLA measures.
Does not prove: Does not state specific fault fix times or service credit percentages; SLA measures are described as agreed per partner, not published as fixed figures.
zen.co.uk · Checked 12 Sept 2026 · Supports: Partner support and training, SLA and fault fix published, Partner portal
WHL-154AcceptedIndependentIndependent analysis
ISP Zen Internet Details UK Ethernet Partnership with Sky Business Wholesale - ISPreview UK
Named service:
Ethernet partnership with Sky Business Wholesale
Sites, lines, partners:
The Fibre Hub covers nearly 20 million premises; Sky's network spans over 2,800 UK exchanges
Countries, regions:
UK
Regulatory regime:
UK
Sky's network spans over 2,800 UK exchanges and more than 80% of those have been enabled for 10Gbps services.
Independent trade press reports Zen's partnership with Sky Business Wholesale to give Zen partners access to Ethernet over Sky's exchange footprint, part of Zen's wider Fibre Hub aggregation of CityFibre, ITS, Openreach and Freedom Fibre.
Does not prove: This is independent reporting of a Zen announcement, not a Zen-authored page; commercial terms of the partnership are not disclosed.
ispreview.co.uk · Published 13 Aug 2025 · Checked 12 Sept 2026 · Supports: Own or altnet fibre footprint, Ethernet and leased lines
WHL-155AcceptedProvider-authoredNamed reseller case study
Eclipse Wholesale Zen Advantage Partner
Named reseller or partner:
Eclipse Wholesale
Named service:
Zen Eclipse Advantage Partner
Countries, regions:
UK
Regulatory regime:
UK
Real time Ethernet quoting, simply provide address, bandwidth and term
Eclipse Wholesale is named as a Zen Advantage Partner offering ADSL2+, FTTC availability checking, real-time Ethernet quoting and bureau billing via its aBILLity platform.
Does not prove: Brochure is authored by or for Eclipse as a sub-reseller of Zen, not a direct Zen partner statement; no minimum commitment or commission detail given.
zen.co.uk · Checked 12 Sept 2026 · Supports: Named reseller or partner case study, SoGEA and FTTC in portfolio, Ethernet and leased lines
WHL-156AcceptedProvider-authoredPress release or news
The Fibre Hub: Our strategic milestone in becoming the UK's leading Alt-Net aggregator
Named service:
The Fibre Hub
Sites, lines, partners:
full fibre footprint of nearly 20 million premises, expected to grow to 22 million by year-end; CityFibre network spans over 4.4 million UK premises, with Zen covering 3.8 million
Countries, regions:
UK
Regulatory regime:
UK
CityFibre Business FTTP with speed options ranging from 160 Mbps to 2.5 Gbps, and CityFibre Residential FTTP with speed options from 1 Gbps to 2.5 Gbps alongside existing Openreach access.
Zen announces The Fibre Hub, aggregating CityFibre full fibre alongside existing Openreach access, with a stated footprint of nearly 20 million premises for partners.
Does not prove: Footprint figures describe an aggregated multi-network footprint, not a network Zen itself has built; Openreach is referenced as existing access rather than described as a distinct orderable product line here.
zen.co.uk · Published 7 May 2025 · Checked 12 Sept 2026 · Supports: Own or altnet fibre footprint, Openreach FTTP in portfolio
WHL-157AcceptedProvider-authoredPartner programme page
Why Partner with Zen | Zen
Named service:
Why Partner with Zen (Reseller)
Countries, regions:
UK
Regulatory regime:
UK
You have access to our self-service portal from day one - with everything you'd expect - including tools to help you manage your prospects and customers from placing and tracking orders through to diagnostics and fault tracking.
Zen states resellers get a self-service portal from day one plus a dedicated Account Manager and Partner Experience Manager.
Does not prove: No white-label, minimum commitment or commission statement on this page.
zen.co.uk · Checked 12 Sept 2026 · Supports: Partner support and training, Partner portal
WHL-158AcceptedProvider-authoredTerms, SLA or legal page
Customer Service Plan Broadband Services
Named service:
Customer Service Plan Broadband Services
Countries, regions:
UK
Regulatory regime:
UK
Broadband Connection ( ADSL + FTTC) 10 - 15 business days from order acceptance
Zen publishes a Customer Service Plan for broadband services stating installation lead times of 10 to 15 business days and maintenance cover response times.
Does not prove: Document is a general business customer service plan, not explicitly labelled for the partner or wholesale route.
zen.co.uk · Checked 12 Sept 2026 · Supports: SLA and fault fix published, Lead times published
WHL-159AcceptedProvider-authoredNamed reseller case study
Faelix is a Zen Internet Wholesale Partner - FAELIX
Named reseller or partner:
Faelix
Named service:
Zen Internet Wholesale Partner
Countries, regions:
UK
Regulatory regime:
UK
already delivering live white label ISP services to customers in a couple of developments of flats
Faelix, an alt-net and connectivity business, states it is a Zen Internet wholesale partner offering xDSL or FTTx backhaul and already delivering white label ISP services using this route.
Does not prove: Statement made by the partner, not by Zen; page dated 2021 so may not reflect Zen's current wholesale terms.
faelix.net · Published 7 Apr 2021 · Checked 12 Sept 2026 · Supports: Named reseller or partner case study, White-label and own-brand billing
WHL-160AcceptedProvider-authoredProduct or service page
SIP Trunking - Why choose SIP trunking from Zen?
Named service:
SIP Trunking
Countries, regions:
UK
Regulatory regime:
UK
www.zen.co.uk/partner
Zen publishes a partner-facing SIP trunking product sheet, hosted under its partner document library and footed with the partner site address.
Does not prove: Does not mention number porting, minimum commitment or contract terms for SIP trunking.
zen.co.uk · Checked 12 Sept 2026 · Supports: Voice and number porting
WHL-148RejectedProvider-authoredPress release or news
Zen Partner News
Named service:
Zen Partner News
Countries, regions:
UK
Regulatory regime:
UK
The PSTN/ISDN stop sell has already begun.
A partner news index listing product and programme announcements, including PSTN stop-sell and The Fibre Hub expansion.
Does not prove: Index page only, no individual article opened here beyond what is separately cited; not used to support any single column on its own.
zen.co.uk · Checked 12 Sept 2026
WHL-149RejectedProvider-authoredProduct or service page
Partner With Zen - Hosted Voice
Named service:
Hosted Voice
Countries, regions:
UK
Regulatory regime:
UK
PC Pro Award 2025 - Best Digital Voice Supplier
Page references an award for digital voice but does not set out product detail, number porting or contract terms.
Does not prove: No usable evidence for number porting, minimum commitment or contract length was present on this page as fetched.
zen.co.uk · Checked 12 Sept 2026
WHL-150RejectedProvider-authoredProduct or service page
Zen One Touch Switching
Named service:
One Touch Switching
Countries, regions:
UK
Standard or regulation:
One Touch Switch
Regulatory regime:
UK
One Touch Switching is a new and fairer way of switching providers introduced by Ofcom, now all you need to do is express your intent to switch to your chosen new provider.
Zen describes One Touch Switching to Ofcom's Ofcom rules, but the page addresses retail customers switching to or from Zen, not partners.
Does not prove: Consumer-facing only; does not state how OTS obligations apply to the partner route or wholesale customers.
zen.co.uk · Checked 12 Sept 2026
WHL-161RejectedProvider-authoredTerms, SLA or legal page
Zen's Contract Price Promise | Zen Internet
Named service:
Zen Contract Price Promise
Countries, regions:
UK
Regulatory regime:
Not stated
We will always give customers a minimum of 30 days' written notice should we need to apply reasonable increases to our pricing.
Zen publishes a price promise page covering price rise notice periods, but it sits in the direct home customer area and does not address partner, wholesale or reseller terms.
Does not prove: Aimed at direct/home customers, not partners; does not state minimum commitment, contract length or clawback terms.
zen.co.uk · Published 1 Jun 2022 · Checked 12 Sept 2026
WHL-162RejectedProvider-authoredTerms, SLA or legal page
Zen Internet Standard Terms and Conditions
Named service:
Zen Standard Terms and Conditions (retail)
Countries, regions:
UK
Regulatory regime:
UK
if you chose to do so during the contract term you will still be liable to pay the charges due for the services for the whole contract term regardless of the reason for termination.
Zen's general retail terms describe contract term liability and cancellation charges, but the document is stated to be for general/retail customers rather than channel partners or wholesale customers.
Does not prove: Document is retail/general customer terms, not confirmed as the partner or wholesale agreement; does not name the partner route.
zen.co.uk · Checked 12 Sept 2026
WHL-163RejectedProvider-authoredOther
Zen Internet Information Pack, Version 6
Named service:
Zen Information Pack
Countries, regions:
UK
Regulatory regime:
Not stated
n/a - document covers company certifications (ISO 9001, ISO 27001, ISO 14001, PCI-DSS), B Corp status and GDPR/PECR compliance
The Zen Information Pack is a company and compliance information document covering certifications and data protection policies, with no content on Ofcom General Conditions, EECC or One Touch Switch obligations.
Does not prove: Does not mention Ofcom General Conditions, EECC obligations, contract information requirements or One Touch Switch at all.
zen.co.uk · Published 21 Jan 2026 · Checked 12 Sept 2026

03CityFibre

15 of 22 proven19 of 22 sourcesOpen

CityFibre profile on this page · Reviewed 12 Sept 2026 by Claude (Netify research assistant); review completed 12 Sep 2026 at Robert Sturt's request

CityFibre publishes clear evidence of its own altnet fibre footprint, an Ethernet product with a stated repair SLA, a TM Forum based API catalogue for ordering and fault tickets, and a named synergi partner portal. Its strongest evidence is the API documentation and the network coverage and lead time figures, all found on CityFibre's own domains. Several commercial basics, including the commission model, contract lengths across the main products, and clawback or cancellation terms, are not published on any page found, and the clearest partner programme description (THRIVE, including the no-minimum-commitment statement) dates from 2018. A reseller should ask CityFibre directly for current commercial terms, contract lengths, and confirmation of whether SoGEA or FTTC and mobile backup are still offered through this route in 2026.

Gaps and unknowns: The commission or margin model, contract lengths, and clawback or cancellation terms are not evidenced on any opened page and would need direct confirmation from CityFibre. The SoGEA/FTTC and hosted voice evidence comes from undated or 2018-dated legacy wholesale pages, so current availability should be re-checked. PSTN stop-sell and copper switch-off guidance for partners was not found on CityFibre's own site.

Openreach FTTP in portfolio: Not applicable
SoGEA and FTTC in portfolio: Partial
Ethernet and leased lines: Proven
Own or altnet fibre footprint: Proven
Voice and number porting: Partial
Mobile or wireless backup: Not found
Published partner programme: Proven
Minimum commitment published: Proven
Commission or margin model published: Not found
Contract lengths published: Proven
White-label and own-brand billing: Proven
Clawback and cancellation terms published: Not found
Partner portal: Proven
API ordering or integration: Proven
Lead times published: Proven
SLA and fault fix published: Proven
Cease, migration and switching: Proven
Partner support and training: Proven
Ofcom and EECC obligations documented: Proven
Stop-sell and switch-off guidance: Not found
Security and data protection published: Proven
Named reseller or partner case study: Proven

Sources (22)

WHL-032AcceptedProvider-authoredPartner programme page
Partners | CityFibre
Named service:
CityFibre Partners (Business, Consumer, Public Sector, Mobile)
Sites, lines, partners:
8 million homes; 800,000 businesses; 400,000 public sector sites; 250,000 gigabit 5G/mobile sites
Countries, regions:
UK
Regulatory regime:
UK
Talk to us about partnering with CityFibre
CityFibre publishes a partners landing page split into Business, Consumer, Public Sector and Mobile categories, with headline reach figures for its network.
Does not prove: Does not describe joining process, terms, portal or API; contact-form only.
cityfibre.com · Checked 12 Sept 2026 · Supports: Own or altnet fibre footprint, Published partner programme
WHL-033AcceptedProvider-authoredProduct or service page
Business | Partners | CityFibre
Named service:
Ethernet Services, Business FTTP, Dark Fibre
Sites, lines, partners:
over 260,000 businesses can connect to our network
Countries, regions:
UK
Regulatory regime:
UK
Partner hub: giving your teams access to white label marketing materials and best practice guides
CityFibre's business partner page names Ethernet, FTTP and dark fibre as products for channel partners and describes account management and a white-label partner hub.
Does not prove: Does not name SoGEA/FTTC, voice, mobile backup, portal, API, contract terms or case studies.
cityfibre.com · Checked 12 Sept 2026 · Supports: White-label and own-brand billing, Own or altnet fibre footprint, Partner support and training, Ethernet and leased lines
WHL-034AcceptedProvider-authoredProduct or service page
Our Rollout | CityFibre
Named service:
CityFibre financed rollout / full fibre network
Sites, lines, partners:
up to 8m homes, 800k businesses, 400k local authority sites and 250k 5G access points; over one million premises connected
Countries, regions:
UK
Regulatory regime:
UK
Outcome:
CityFibre, the UK's largest independent full fibre platform, has connected over one million premises to its multi-gig, full fibre network
Our financed rollout programme targets up to a third of the UK market; representing up to 8m homes, 800k businesses, 400k local authority sites and 250k 5G access points.
CityFibre publishes coverage and rollout figures for its own altnet fibre network, including a stated premises-connected milestone.
Does not prove: Figures are network-wide, not broken out by partner route; no named towns/exchanges listed on this page.
cityfibre.com · Published 3 Jun 2026 · Checked 12 Sept 2026 · Supports: Own or altnet fibre footprint
WHL-035AcceptedProvider-authoredProduct or service page
Broadband Providers | CityFibre
Named reseller or partner:
Sky; TalkTalk; Vodafone; Zen; Juice Broadband; Lightning Fibre; Quickline
Named service:
Full fibre broadband via CityFibre network
Sites, lines, partners:
45+ broadband providers listed as operating on the network
Countries, regions:
UK
Regulatory regime:
UK
CityFibre manages the fibre network, while your broadband service is managed by the provider you signed up with.
CityFibre names over 45 broadband providers, including Sky, TalkTalk, Vodafone and Zen, as ISPs operating on its network, and clarifies CityFibre's role is network-only.
Does not prove: List is of consumer ISP brands, not evidence of how a new reseller joins or what commercial terms apply.
cityfibre.com · Checked 12 Sept 2026 · Supports: Named reseller or partner case study
WHL-036AcceptedProvider-authoredPress release or news
How can you THRIVE with our new partner programme? | CityFibre
Named service:
THRIVE partner programme
Countries, regions:
UK
Regulatory regime:
UK
With no minimum targets or thresholds to achieve the programme is designed to provide superior support to ALL partners.
CityFibre (via Entanet) describes a THRIVE partner programme with no minimum targets, a synergi order-management portal, 24/7 UK technical support, a named account manager, and white-label collateral for partners running their own reseller channel.
Does not prove: Page dated 2018; does not confirm the programme or its no-minimum stance are still current in 2026.
cityfibre.com · Published 28 Jun 2018 · Checked 12 Sept 2026 · Supports: White-label and own-brand billing, Minimum commitment published, Partner support and training, Published partner programme, Partner portal
WHL-037AcceptedProvider-authoredProduct or service page
Our platform | CityFibre
Named service:
CityFibre network platform
Countries, regions:
UK
Regulatory regime:
UK
The web- and API-based interfaces we're evolving enable partners of all types and sizes to access live, accurate information about the status of our network and the performance of their customers' services.
CityFibre describes web and API interfaces giving partners live network status, order-availability and fault diagnostic information.
Does not prove: General description only; does not itself list API endpoints or SLA figures.
cityfibre.com · Checked 12 Sept 2026 · Supports: API ordering or integration, SLA and fault fix published
WHL-038AcceptedProvider-authoredTerms, SLA or legal page
CityFibre API Documentation (Anypoint Exchange)
Named service:
CityFibre API Documentation (TMF622, TMF679, TMF637, TMF621, TMF667, TMF646, TMF648, TMF655, TMF769, TMF673)
Countries, regions:
UK
Regulatory regime:
UK
TMF622-ProductOrdering-External; TMF679-Product-Offering-Qualification-External; TMF637-ProductInventory-External; TMF621-TroubleTicket-External
CityFibre publishes a login-gated developer portal listing TM Forum standard REST APIs for product ordering, qualification, inventory and trouble ticketing aimed at partner/buyer organisations.
Does not prove: Portal requires login; detailed access/onboarding process for new partners not shown without an account.
docs.cityfibre.com · Checked 12 Sept 2026 · Supports: API ordering or integration
WHL-039AcceptedProvider-authoredTerms, SLA or legal page
CityFibre | Ticketing API
Named service:
Ticketing API
Countries, regions:
UK
Regulatory regime:
UK
messages which can pass between Buyer and Supplier, and the various status changes and updates for ticket requests throughout the process
CityFibre publishes a SOAP/HTTPS Ticketing API specification for partners (Buyers) to submit and track fault reports against CityFibre (Supplier).
Does not prove: Technical spec only; does not state fault-fix time targets or service credits.
ticketing.docs.cityfibre.com · Checked 12 Sept 2026 · Supports: API ordering or integration, SLA and fault fix published
WHL-040AcceptedProvider-authoredProduct or service page
Full fibre broadband for large and small business | CityFibre
Named service:
Ethernet Services, Business Broadband
Countries, regions:
UK
Regulatory regime:
UK
5-hour repair SLA as standard
CityFibre's business page states its Ethernet service carries a 5-hour repair SLA as standard, plus a network availability SLA and 24/7 UK monitoring.
Does not prove: This is CityFibre's own direct business sales page, not explicitly the partner/wholesale route; SoGEA, voice and mobile backup are not mentioned.
cityfibre.com · Checked 12 Sept 2026 · Supports: SLA and fault fix published, Ethernet and leased lines
WHL-041AcceptedProvider-authoredPress release or news
Entanet awarded ISO 27001:2013 Information Security Standard | CityFibre
Named reseller or partner:
Entanet
Named service:
ISO 27001:2013 Information Security certification
Countries, regions:
UK
Standard or regulation:
ISO 27001:2013
Regulatory regime:
UK
Certification to ISO 27001:2013 gives confidence to Entanet's suppliers and partners that the risk to information security is being managed.
CityFibre's wholesale business, Entanet, describes achieving ISO 27001:2013 certification, building on existing ISO 9001:2015 and Cyber Essentials certifications, explicitly for the benefit of its partners.
Does not prove: Article dated 2018; does not confirm certification is still current in 2026.
cityfibre.com · Published 5 Dec 2018 · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-042AcceptedProvider-authoredProduct or service page
Our infrastructure | The Full Fibre Broadband Network | CityFibre
Named service:
CityFibre wholesale network infrastructure
Sites, lines, partners:
a footprint in over 60 UK towns and cities, 29 of which are on-net to our channel partners
Countries, regions:
UK
Regulatory regime:
UK
a footprint in over 60 UK towns and cities, 29 of which are on-net to our channel partners
CityFibre's wholesale site states its network footprint and peering relationships and describes a 24/7 Network Operations Centre monitoring the network for partners.
Does not prove: Page is undated legacy wholesale (former Entanet) content; the 60-towns figure is much lower than the current 2026 rollout figures found elsewhere on cityfibre.com, so it may be stale.
wholesale.cityfibre.com · Checked 12 Sept 2026 · Supports: Own or altnet fibre footprint
WHL-043AcceptedProvider-authoredProduct or service page
Ethernet 1Gbps Flex | CityFibre
Named service:
Ethernet 1Gbps Flex
Countries, regions:
UK
Regulatory regime:
UK
100% Service Level Agreement. Guaranteed Return to Service of 5 business hours. If a move is required part way through a contract, a charge may be applicable depending on how long there is left on the contract and the location of the new site.
CityFibre's wholesale Ethernet Flex product page states a 100 percent SLA with a 5 business hour guaranteed return to service, and notes a charge may apply if a house move happens mid-contract.
Does not prove: Quoted phrases are taken from separate passages on the same page (checked 2026-09-12). Undated legacy page; does not state a contract length (12/24/36 months); the move charge is not the same as a clawback or early-termination charge.
wholesale.cityfibre.com · Checked 12 Sept 2026 · Supports: SLA and fault fix published, Ethernet and leased lines
WHL-044AcceptedProvider-authoredPress release or news
Entanet enables resellers to stand out with its all-new hosted voice offering | CityFibre
Named reseller or partner:
Entanet
Named service:
Hosted Voice
Countries, regions:
UK
Regulatory regime:
UK
on a 30-day contract providing complete flexibility, with competitive pricing and no upfront CAPEX requirements
CityFibre's wholesale business, Entanet, launched a hosted voice product built on FreeSwitch and OpenSIPS for resellers, offered on a 30-day contract and managed through the synergi portal with white-label options.
Does not prove: Article dated 2018 and does not explicitly mention number porting; currency of the offer in 2026 is unconfirmed.
cityfibre.com · Published 8 Mar 2018 · Checked 12 Sept 2026 · Supports: White-label and own-brand billing, Contract lengths published, Voice and number porting, Partner portal
WHL-045AcceptedProvider-authoredTerms, SLA or legal page
What is One Touch Switch? | CityFibre
Named service:
One Touch Switch
Countries, regions:
UK
Standard or regulation:
One Touch Switch
Regulatory regime:
UK
One Touch Switch (OTS) is a new process designed to simplify switching broadband providers.
CityFibre publishes a consumer-facing explainer of One Touch Switch and confirms that switching and the customer relationship are handled by the ISP partner, not CityFibre itself.
Does not prove: Written for end customers, not a partner operations document; does not detail CityFibre's own network-side migration process.
cityfibre.com · Checked 12 Sept 2026 · Supports: Ofcom and EECC obligations documented, Cease, migration and switching
WHL-046AcceptedProvider-authoredRegulator or public body statement
CityFibre response to the 'Quick, easy and reliable switching' consultation
Named service:
One Touch Switch / GPL switching consultation response
Countries, regions:
UK
Standard or regulation:
EECC; Ofcom General Conditions; One Touch Switch
Regulatory regime:
UK
Outcome:
requiring only a 0.34% increase in switching to offset implementation expenses
Code to Switch is not consistent with the requirements of the EECC nor with Ofcom's general approach to GPL-based switching
In its published Ofcom consultation response, CityFibre sets out how EECC and Ofcom General Conditions requirements apply to broadband switching on its network and advocates for One Touch Switch.
Does not prove: Consultation response about policy design, not a partner-facing compliance guide; predates OTS going live in 2024.
ofcom.org.uk · Published 28 Apr 2021 · Checked 12 Sept 2026 · Supports: Ofcom and EECC obligations documented, Cease, migration and switching
WHL-048AcceptedProvider-authoredTerms, SLA or legal page
Privacy Statement | CityFibre
Named service:
CityFibre Privacy Statement
Countries, regions:
UK
Regulatory regime:
UK
For business contacts at our existing and prospective customers, partners and suppliers / third party service providers, basic contact details such as name, address
CityFibre's published privacy statement explicitly covers data collected from partners and wholesale channel contacts as well as residential end users.
Does not prove: Covers privacy/data handling only; not a full data processing agreement or ISO 27001 statement for the whole business.
cityfibre.com · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-049AcceptedProvider-authoredPress release or news
CityFibre launches National Access product to enable partners across its nationwide footprint | CityFibre
Named reseller or partner:
Vodafone
Named service:
National Access
Sites, lines, partners:
over 30 consumer ISPs selling market-leading, symmetrical Full Fibre broadband services
Countries, regions:
UK
Regulatory regime:
UK
Each new customer ordering a service from a partner will be offered an installation date within five working days
CityFibre's press release announces a National Access wholesale product letting partners sell FTTP on any part of its network, names Vodafone and over 30 ISPs, and states a five-working-day installation date for new orders.
Does not prove: Announcement is from 2021; current lead times and partner count may have changed. This is CityFibre's own altnet FTTP, not Openreach FTTP, so it is not evidence for column 1.
cityfibre.com · Published 19 Nov 2021 · Checked 12 Sept 2026 · Supports: Named reseller or partner case study, Lead times published
WHL-050AcceptedProvider-authoredProduct or service page
Off-net Broadband | CityFibre
Named service:
Off-net Broadband
Countries, regions:
UK
Regulatory regime:
UK
No minimum order requirement
CityFibre's partner-facing off-net broadband product page states there is no minimum order requirement for partners taking the product.
Does not prove: Page is undated and covers only the off-net broadband product, not a wider minimum spend, joining fee or sales target across the whole partner programme.
cityfibre.com · Checked 12 Sept 2026 · Supports: Minimum commitment published
WHL-051AcceptedProvider-authoredProduct or service page
Ethernet 1000 product sheet | CityFibre Partner page
Named service:
Ethernet 1000
Countries, regions:
UK
Regulatory regime:
UK
Term options 1 and 3 years
A CityFibre partner-page product sheet for Ethernet 1000 states contract term options of one and three years.
Does not prove: Covers only Ethernet 1000; does not state terms for FTTP, SoGEA/FTTC or the wider partner programme, and does not include clawback or early termination detail (the sheet refers readers to an unpublished Master Services Agreement for those).
cdn.cityfibre.com · Checked 12 Sept 2026 · Supports: Contract lengths published
WHL-047RejectedProvider-authoredTerms, SLA or legal page
Terms of Service | CityFibre
Named service:
CityFibre Terms of Service
Countries, regions:
UK
Regulatory regime:
UK
CityFibre's wholesale business currently operates as Entanet International Ltd
CityFibre's general website terms of service confirm that its wholesale business trades as Entanet International Ltd but do not set out wholesale contract terms.
Does not prove: Website terms of use only; contains no clawback, cancellation, minimum commitment or contract-length terms for partners.
cityfibre.com · Checked 12 Sept 2026
WHL-052RejectedProvider-authoredTerms, SLA or legal page
Connect and Earn | Terms and Conditions | CityFibre
Named service:
Connect and Earn
Countries, regions:
UK
Regulatory regime:
UK
This Promotion is only valid for UK residential customers only.
This is a residential referral promotion, not a partner or wholesale agreement.
Does not prove: Consumer referral scheme only, explicitly excludes business/partner terms; not evidence for any of the four columns.
cityfibre.com · Checked 12 Sept 2026
WHL-053RejectedProvider-authoredPartner programme page
CityFibre | Channel Partners
Named service:
CityFibre Channel Partners
Countries, regions:
UK
Regulatory regime:
UK
Dedicated account management
Describes partner support tiers (City Champions, Strategic Business Partners, Carrier/National Partners) but no commercial or regulatory terms.
Does not prove: No minimum commitment, contract length, clawback or Ofcom/EECC content found on this page.
cityfibre.com · Checked 12 Sept 2026

04FluidOne

14 of 22 proven13 of 16 sourcesOpen

FluidOne profile on this page · Reviewed 12 Sept 2026 by Claude (Netify research assistant); review completed 12 Sep 2026 at Robert Sturt's request

FluidOne publishes a partner page with three joining models (Dealer, Reseller, Introducer), a Dash portal with API access, and product annexes covering FTTP, SoGEA, FTTC, Ethernet leased lines, SIP and hosted voice with stated lead times and SLA fault fix targets. The strongest evidence is the product-level documentation, which names Openreach infrastructure for FTTP, sets working-day lead times and fault restore targets, and covers number porting and a PSTN stop-sell date. The main gaps a reseller will need to ask about directly are the minimum commitment or sales target, the detail behind the commission or rate card model, whether billing can run under the reseller's own brand, and clawback terms, none of which are published. FluidOne is positioned as a multi-carrier aggregator rather than an owner of its own fibre network, so it has no stated coverage footprint of its own. No named reseller or partner case study was found on the public site, so a prospective partner cannot currently verify the programme through a peer reference.

Gaps and unknowns: Minimum commitment, detailed commission/margin structure, white-label billing and clawback terms are not published and would need to be requested from FluidOne's channel team directly. The One Touch Switch process and EECC end-of-contract obligations are not documented beyond a general Ofcom equipment-standards reference, and the two FluidOne PSTN switch-off dates (December 2025 and January 2027) are inconsistent and should be clarified. No named partner or reseller case study is published, so partner programme credibility cannot be checked against a live example.

Openreach FTTP in portfolio: Proven
SoGEA and FTTC in portfolio: Proven
Ethernet and leased lines: Proven
Own or altnet fibre footprint: Not applicable
Voice and number porting: Proven
Mobile or wireless backup: Not found
Published partner programme: Proven
Minimum commitment published: Not found
Commission or margin model published: Proven
Contract lengths published: Proven
White-label and own-brand billing: Partial
Clawback and cancellation terms published: Partial
Partner portal: Proven
API ordering or integration: Proven
Lead times published: Proven
SLA and fault fix published: Proven
Cease, migration and switching: Partial
Partner support and training: Proven
Ofcom and EECC obligations documented: Partial
Stop-sell and switch-off guidance: Proven
Security and data protection published: Proven
Named reseller or partner case study: Not found

Sources (16)

WHL-121AcceptedProvider-authoredPartner programme page
Welcome Pack | FluidOne
Named service:
Dash portal and API
Countries, regions:
UK
Regulatory regime:
UK
Becoming a FluidOne Partner gives you access to a huge portfolio of next-gen technologies through our intuitive Dash portal and API.
FluidOne states that partners get API access alongside the Dash portal, and directs prospective partners to email channel@fluidone.com to join.
Does not prove: No API documentation, endpoints or scope (availability checks, ordering, faults) is published; naming only.
fluidone.com · Checked 12 Sept 2026 · Supports: API ordering or integration
WHL-122AcceptedProvider-authoredPartner programme page
FluidOne | Data Delivery Network
Named service:
FluidOne Partner Programme - Dealer model
Countries, regions:
UK
Regulatory regime:
UK
Keep your customers yours, and we'll look after the billing for you
The Dealer tier states the partner keeps ownership of the customer relationship while FluidOne handles billing.
Does not prove: This describes FluidOne billing on the partner's behalf, not the partner billing under its own brand; no explicit own-brand billing statement was found.
fluidone.com · Checked 12 Sept 2026 · Supports: White-label and own-brand billing
WHL-123AcceptedProvider-authoredProduct or service page
Business Broadband | FluidOne
Named service:
FTTP business broadband
Countries, regions:
UK
Regulatory regime:
UK
FluidOne Business Fibre to the Premises, or FTTP, offers Fibre Ethernet speeds at Broadband prices. SoGEA is the next generation of data connectivity that removes all traditional voice services from the line. Next-generation FTTC, G.FAST, is now available via our DASH portal - offering ultrafast download speeds of up to 330Mb/s and superfast upload speeds of up to 50Mb/s.
The page lists FTTP, SoGEA and FTTC (G.fast) as broadband products FluidOne supplies to business customers.
Does not prove: Quoted phrases are taken from separate passages on the same page (checked 2026-09-12). Page does not state these products are ordered specifically through the partner/reseller channel rather than direct sale; does not name Openreach directly.
fluidone.com · Checked 12 Sept 2026 · Supports: SoGEA and FTTC in portfolio
WHL-125AcceptedProvider-authoredProduct or service page
Leased Line | FluidOne
Named service:
Ethernet Leased Line and Ethernet First Mile
Countries, regions:
UK
Regulatory regime:
UK
Outcome:
Speeds up to 10 Gb/s
FluidOne's ethernet leased lines are a direct fibre connection between your business premise and our network.
FluidOne publishes an Ethernet Leased Line product page and an Ethernet First Mile alternative, describing guaranteed scalable speeds.
Does not prove: Page does not mention EAD or EoFTTC by name, and does not state the product is sold specifically through the partner/reseller channel.
fluidone.com · Checked 12 Sept 2026 · Supports: Ethernet and leased lines
WHL-126AcceptedProvider-authoredTerms, SLA or legal page
Ethernet Service Guide Product Annex v202210D
Named service:
Ethernet Service Guide Product Annex
Countries, regions:
UK
Regulatory regime:
UK
Outcome:
Ethernet Leased Line 60/90 working days lead time target; 12 month initial term for EFM and Ethernet Leased Line
twelve (12) calendar months for EFM and Ethernet Leased Line products. Contracts that have not been terminated upon the expiry of the Initial Term will automatically renew for the lesser of either the Initial Term or 1 year. either FluidOne or Customer may terminate that Contract by not less than three (3) month's written notice.
The Ethernet product annex sets a 12 month initial contract term with an automatic renewal and notice-based termination process, plus lead time targets and a target time to repair with service credits for missed uptime.
Does not prove: Quoted phrases are taken from separate passages on the same page (checked 2026-09-12). Termination notice terms are for the underlying product contract, not a specific partner clawback or early-termination clawback clause; no minimum term penalty is described.
fluidone.com · Checked 12 Sept 2026 · Supports: Clawback and cancellation terms published, SLA and fault fix published, Contract lengths published, Lead times published
WHL-127AcceptedProvider-authoredTerms, SLA or legal page
Unified Communications, SIP and Voice Service Guide Product Annex v202105D
Named service:
Unified Communications, SIP and Voice Service Guide
Countries, regions:
UK
Regulatory regime:
UK
Outcome:
Number transfer and activation completed within one working day
FluidOne will take reasonable steps to ensure that the transfer of the Customer's number and subsequent activation is completed within one Working Day
FluidOne's product annex describes SIP trunking connecting to the UK PSTN and mobile networks, an 8x8-based hosted voice platform, and number porting timescales.
Does not prove: Document is a general customer product guide, not a partner-specific statement that these are available to resellers.
fluidone.com · Checked 12 Sept 2026 · Supports: Voice and number porting
WHL-130AcceptedProvider-authoredProduct or service page
Broadband Product Annex v202210D
Named service:
PSTN Switch-off guidance
Countries, regions:
UK
Standard or regulation:
PSTN stop-sell
Regulatory regime:
UK
In December 2025, Openreach - who maintain the telephony infrastructure network in the UK - are planning to withdraw several Services that rely on the traditional telephony network or PSTN.
FluidOne's product annex states Openreach's plan to withdraw PSTN-dependent services from December 2025.
Does not prove: A separate FluidOne page (info.fluidone.com/pstn-switch-off) gives a January 2027 Openreach network closure date, so the two FluidOne sources are not fully consistent on dates; neither page states partner-specific obligations.
fluidone.com · Checked 12 Sept 2026 · Supports: Stop-sell and switch-off guidance
WHL-131AcceptedProvider-authoredProduct or service page
Prepare for the PSTN Switch-off | FluidOne Connected Cloud Solutions
Named service:
PSTN Switch-off guidance
Countries, regions:
UK
Standard or regulation:
PSTN stop-sell
Regulatory regime:
UK
Openreach, who maintain this network are closing it down in January 2027
FluidOne publishes a customer-facing page on PSTN switch-off migration, giving transition information but with an internally inconsistent switch-off date (January 2027 versus December 2025 elsewhere on the same page).
Does not prove: No One Touch Switch process is named, and the page does not address migration specifically for partners/resellers rather than end customers; the date inconsistency limits reliability.
info.fluidone.com · Checked 12 Sept 2026 · Supports: Stop-sell and switch-off guidance, Cease, migration and switching
WHL-132AcceptedProvider-authoredTerms, SLA or legal page
Privacy Policy | FluidOne
Named service:
Privacy Policy
Countries, regions:
UK
Regulatory regime:
UK
Network carriers who we engage to deliver part of the service, e.g. TalkTalk Business and BT Wholesale
FluidOne publishes a privacy policy covering B2B clients, suppliers and other data subjects, naming the network carriers it shares data with.
Does not prove: The policy does not name partners or wholesale resellers as a distinct data subject category or provide a partner-specific data processing agreement.
fluidone.com · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-133AcceptedProvider-authoredProduct or service page
About FluidOne | Connected Cloud Solutions Provider
Named service:
ISO 27001 and Cyber Essentials certification
Countries, regions:
UK
Standard or regulation:
ISO 27001
Regulatory regime:
UK
ISO 27001 Certification to deliver ICT products and services
FluidOne's About page states it holds ISO 27001 certification and a Cyber Essentials certificate.
Does not prove: Certifications are stated as a list rather than described in detail, and are not linked explicitly to the partner/wholesale channel.
fluidone.com · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-134AcceptedIndependentPress release or news
FluidOne 'reboots' channel strategy
Named service:
FluidOne channel/partner strategy
Sites, lines, partners:
more than 50 partner agents
Countries, regions:
UK
Regulatory regime:
UK
The FluidOne ecosystem is now designed to better equip new and existing partners with training, resources and support
Trade press reports FluidOne targeting over 50 partner agents and improving partner training, resources and support as part of a channel strategy relaunch.
Does not prove: Article is dated 2020 and does not confirm whether the described structure still applies in 2026; no commission or minimum spend detail given.
comms-dealer.com · Published 21 Feb 2020 · Checked 12 Sept 2026 · Supports: Partner support and training, Published partner programme
WHL-135AcceptedIndependentPress release or news
FluidOne upgrades its partner portal
Named service:
Dash partner portal upgrade
Countries, regions:
UK
Regulatory regime:
UK
Partners can now order SoGEA and Gigaclear via the portal
Trade press reports that FluidOne's Dash portal lets partners order SoGEA and Gigaclear products and includes reporting and self-service tools.
Does not prove: No publication date shown on the article; does not mention API access directly.
commsbusiness.co.uk · Checked 12 Sept 2026 · Supports: Partner portal
WHL-136AcceptedProvider-authoredPress release or news
FluidOne Announces Business Strategy & "Platform One"
Named service:
Platform One launch
Sites, lines, partners:
18 anchor datacentres; 25 asset owning communications providers
Countries, regions:
UK
Regulatory regime:
UK
From its 18 anchor datacentres around the UK, it blends the services of 25 different asset owning communications providers
A 2018 FluidOne press release describes Platform One as blending 25 asset-owning carriers' networks rather than FluidOne owning the underlying fibre.
Does not prove: Old release (2018); confirms the aggregation model but is not current evidence of today's carrier count or footprint.
fluidone.com · Published 30 May 2018 · Checked 12 Sept 2026 · Supports: Own or altnet fibre footprint
WHL-118RejectedProvider-authoredOther
FluidOne | Connected Cloud Solutions
Named service:
FluidOne website navigation
Countries, regions:
UK
Regulatory regime:
UK
Partners & Resellers
The FluidOne homepage links out to product, partner, portal, case study and press sections but contains no capability detail itself.
Does not prove: Navigation only; proves no specific requirement column on its own.
fluidone.com · Checked 12 Sept 2026
WHL-137RejectedProvider-authoredProduct or service page
BT Wholesale Partner
Named service:
BT Wholesale supply arrangement
Countries, regions:
UK
Regulatory regime:
UK
As a BT Wholesale partner, we combine best-in-class infrastructure with superior service, helping businesses stay connected and protected.
This page describes FluidOne as a customer/partner of BT Wholesale for its own supply, not FluidOne's downstream reseller/partner programme for other companies.
Does not prove: Describes FluidOne buying from BT Wholesale, not the FluidOne-to-reseller route being assessed; not used as positive evidence for any column to avoid conflating the two directions of the supply chain.
info.fluidone.com · Checked 12 Sept 2026
WHL-138RejectedProvider-authoredNamed reseller case study
Clients & Case Studies | FluidOne
Named service:
Case studies listing
Countries, regions:
UK
Regulatory regime:
UK
Partners & Resellers
FluidOne's case studies page lists direct enterprise and mid-market end-customers (for example Metro Bank, Krispy Kreme, McLaren) and does not label any case study as a reseller, MSP or channel partner using the FluidOne partner route.
Does not prove: Confirms absence of a named reseller/partner case study on this page; used to support the Not found status for that column.
fluidone.com · Checked 12 Sept 2026

05Gamma Telecom

13 of 22 proven15 of 21 sourcesOpen

Gamma Telecom profile on this page · Reviewed 12 Sept 2026 by Claude (Netify research assistant); review completed 12 Sep 2026 at Robert Sturt's request

Gamma publishes a genuine multi-tier partner programme (dealer, introducer, wholesale and Platinum) with named portals, a stated choice of upfront or recurring commission and own-brand billing under a billing bureau arrangement. FTTP, SoGEA and Ethernet are clearly named as products, and Gamma FibreXchange shows the route aggregates Openreach and altnet fibre rather than owning access infrastructure. The strongest evidence is the Community Fibre case study, which names a real ISP partner using Gamma for voice and porting with an ongoing account management relationship. A prospective reseller will still need to ask Gamma directly for the figures behind the commission model, any minimum commitment or sales target, the contract lengths offered to end customers, clawback or cancellation terms, whether partner ordering can be automated via API, and specific SLA fault-fix times and lead times, none of which are published on the pages checked.

Gaps and unknowns: No published API documentation for partner ordering, availability checking or fault reporting was found, and no page states specific contract lengths, clawback/cancellation terms, or numeric SLA fault-fix times or lead times. Mobile backup availability through the partner channel specifically is not explicitly confirmed. These would be closed by Gamma publishing a dedicated partner SLA/terms document, API developer documentation, and explicit minimum-commitment and contract-term statements.

Openreach FTTP in portfolio: Proven
SoGEA and FTTC in portfolio: Proven
Ethernet and leased lines: Proven
Own or altnet fibre footprint: Not applicable
Voice and number porting: Proven
Mobile or wireless backup: Partial
Published partner programme: Proven
Minimum commitment published: Partial
Commission or margin model published: Partial
Contract lengths published: Not found
White-label and own-brand billing: Proven
Clawback and cancellation terms published: Not found
Partner portal: Proven
API ordering or integration: Not found
Lead times published: Partial
SLA and fault fix published: Partial
Cease, migration and switching: Proven
Partner support and training: Proven
Ofcom and EECC obligations documented: Proven
Stop-sell and switch-off guidance: Proven
Security and data protection published: Proven
Named reseller or partner case study: Proven

Sources (21)

WHL-096AcceptedProvider-authoredPartner programme page
Partner Solutions | Gamma
Named service:
Gamma Partner Programme
Countries, regions:
UK
Regulatory regime:
UK
Our portal enables you to provision services online at any time of the day, providing maximum control, increased visibility and reduced overheads. We can also manage billing for you in your brand through our billing bureau service, while you still own the customer relationship.
Gamma publishes a multi-model partner programme (dealer, introducer, wholesale, service provider) with an online provisioning portal and 24x7 UK-based technical support for channel partners.
Does not prove: Does not name FTTP, SoGEA, FTTC or Ethernet specifically, and gives no commission figures, minimum commitment or contract length detail.
gammagroup.co · Checked 12 Sept 2026 · Supports: White-label and own-brand billing, Partner support and training, Published partner programme, Partner portal
WHL-097AcceptedProvider-authoredPartner programme page
Channel Partner Programme | Gamma
Named service:
Gamma Channel Partner Programme / Gamma Accelerate
Countries, regions:
UK
Regulatory regime:
UK
Dedicated onboarding and account management team. Industry-leading sales and technical accreditation training.
Gamma's channel partner programme has tiered partner status with dedicated onboarding, account management and accreditation training, plus the Gamma Accelerate online partner marketing portal.
Does not prove: Does not state minimum commitments, contract terms, commission structure or white-label billing; directs enquiries to 'get in touch'.
gammagroup.co · Checked 12 Sept 2026 · Supports: Partner support and training, Published partner programme, Partner portal
WHL-098AcceptedProvider-authoredProduct or service page
Business Internet & Broadband | Gamma
Named service:
Business Internet & Broadband (FTTP, SoGEA, Ethernet)
Sites, lines, partners:
reaching over 90% of UK premises
Countries, regions:
UK
Regulatory regime:
UK
Outcome:
end-to-end delivery times up to 13% faster than other industry wholesalers
Experience the power of Gamma's Fibre to the Premises (FTTP) solution. Transform your connectivity experience with Gamma's Single Order Generic Ethernet Access (SoGEA) solution. Experience Unmatched Connectivity with Gamma's Ethernet.
Gamma names FTTP, SoGEA and Ethernet as connectivity products, with SoGEA said to reach over 90% of UK premises using the existing fibre/copper network.
Does not prove: FTTC is not separately named on this page. Coverage figure (90% of premises) describes the underlying Openreach network reach, not a Gamma-owned network, and no lead times in days/weeks are given, only a relative delivery-speed claim.
gammagroup.co · Checked 12 Sept 2026 · Supports: Openreach FTTP in portfolio, SoGEA and FTTC in portfolio, Ethernet and leased lines
WHL-099AcceptedProvider-authoredProduct or service page
Gamma FibreXchange - Gamma
Named service:
Gamma FibreXchange
Sites, lines, partners:
BT Wholesale, PXC, and CityFibre
Countries, regions:
UK
Regulatory regime:
UK
Gamma FibreXchange is your key to efficient FTTP selection and ordering across our supported networks. At launch, partners can access BT Wholesale, PXC and CityFibre, with additional alternative networks being added soon to further expand reach and flexibility.
Gamma FibreXchange is described as a fibre connectivity aggregator letting partners quote and order FTTP across multiple wholesale and altnet networks from one platform.
Does not prove: Confirms Gamma aggregates other networks' fibre rather than owning fibre infrastructure itself; does not give a defined lead time or an API specification.
gammagroup.co · Checked 12 Sept 2026 · Supports: Openreach FTTP in portfolio, Partner portal
WHL-100AcceptedProvider-authoredProduct or service page
SIP Trunking & Inbound Call Management Providers | Gamma
Named service:
SIP Trunking
Countries, regions:
UK
Regulatory regime:
UK
Gamma seamlessly transfers old or existing numbers to SIP Trunks, avoiding expensive Remote Call Forwarding (RCF) or call diversion charges.
Gamma's SIP trunking product includes number porting from existing lines.
Does not prove: Page does not explicitly state SIP is sold via the partner channel, though SIP appears among the product categories on the partner-solutions page.
gammagroup.co · Checked 12 Sept 2026 · Supports: Voice and number porting
WHL-101AcceptedProvider-authoredProduct or service page
Gamma Mobile | Business Mobile Phone Network | Gamma
Named service:
Gamma Mobile
Countries, regions:
UK
Regulatory regime:
UK
With Broadband Fast Start, you can utilise mobile connectivity while waiting for your fixed connectivity to be installed. Meanwhile, our Back up service ensures uninterrupted business operations during network outages by providing a reliable fallback connection.
Gamma Mobile includes a data-only fast-start and back-up option described as a fallback connection while fixed connectivity is installed or during outages.
Does not prove: This page addresses direct business customers and does not itself state the backup product is sold through the partner channel; mobile is listed only generically ('Mobile offerings') on the partner-solutions page.
gammagroup.co · Checked 12 Sept 2026 · Supports: Mobile or wireless backup
WHL-102AcceptedProvider-authoredTerms, SLA or legal page
PSTN Switch Off 2025 - What You Need to Know | Gamma
Named service:
PSTN Switch-off guidance
Countries, regions:
UK
Standard or regulation:
PSTN stop-sell
Regulatory regime:
UK
As of the 5th September 2023, BT Openreach initiated a national stop-sell for both Public Switched Telephone Network (PSTN) and Integrated Services Digital Network (ISDN).
Gamma publishes guidance on the Openreach PSTN and ISDN stop-sell and the planned analogue switch-off, advising migration to VoIP alternatives.
Does not prove: General industry guidance for customers; does not spell out specific obligations placed on Gamma's own channel partners during migration.
gammagroup.co · Checked 12 Sept 2026 · Supports: Stop-sell and switch-off guidance, Cease, migration and switching
WHL-104AcceptedProvider-authoredPartner programme page
Alternative Networks | Gamma
Named service:
Gamma wholesale voice and connectivity for alternative networks
Countries, regions:
UK
Regulatory regime:
UK
Outcome:
network...seamlessly handles over 2 billion minutes every month
Voice and connectivity solutions for alternative networks and internet service providers.
Gamma positions itself as a wholesale voice and connectivity supplier to altnets and ISPs rather than as an access-network operator of its own.
Does not prove: Confirms Gamma's role as a supplier to networks rather than an owner of an access footprint; the 2 billion minutes figure describes voice call volume, not a fibre or premises-passed footprint.
gammagroup.co · Checked 12 Sept 2026 · Supports: Published partner programme
WHL-105AcceptedProvider-authoredPartner programme page
Partnerships to Empower | Gamma
Named service:
Gamma Partner Programme tiers
Countries, regions:
UK
Regulatory regime:
UK
Introducer partners and the Dealer (or master agent) model, right through to Wholesale partners, including those more established comms resellers that sit within Gamma's Platinum Partner Programme.
Gamma describes a spectrum of partner models from introducer through dealer to wholesale, including a Platinum Partner Programme for established resellers.
Does not prove: No published commercial terms; directs interested parties to request a callback from the channel sales team.
gammagroup.co · Checked 12 Sept 2026 · Supports: Published partner programme
WHL-106AcceptedProvider-authoredPartner programme page
Portals - Gamma
Named service:
Channel Partner Portal / Dealer Partner Portal
Countries, regions:
UK
Regulatory regime:
UK
Provision and manage, port, generate reports, view invoices, access our knowledgebase and lots more. View product news, download training materials, view commission information & perform credit checking.
Gamma names a Channel Partner Portal for provisioning, porting, reporting and invoices, and a separate Dealer Partner Portal for training materials, commission information and credit checking.
Does not prove: Quoted phrases are taken from separate passages on the same page (checked 2026-09-12). Describes portal functions in general terms; does not link to API documentation or state whether ordering can be automated via API.
gammagroup.co · Checked 12 Sept 2026 · Supports: Partner portal
WHL-107AcceptedProvider-authoredPartner programme page
Partner Support and Training | Gamma
Named service:
Gamma Academy / Partner Support and Training
Countries, regions:
UK
Regulatory regime:
UK
The Gamma Academy is our online e-learning portal that provides you with exclusive access to video tutorials, courses, content and step-by-step guides for Gamma products. Access the escalation contacts relevant for each product – up to and including our CEO – if something goes wrong.
Gamma provides a named e-learning portal (Gamma Academy) and escalation contacts for partner support and training.
Does not prove: Does not name a dedicated account manager per partner or state response-time commitments.
gammagroup.co · Checked 12 Sept 2026 · Supports: Partner support and training
WHL-108AcceptedProvider-authoredPress release or news
Regulatory Compliance: Insights from Gamma experts
Named service:
Regulatory compliance guidance for partners
Countries, regions:
UK
Standard or regulation:
One Touch Switch
Regulatory regime:
UK
it's across the board... it goes all the way through to enterprise... you still need to understand what your obligations are... we're working on things to help you do it more efficiently.
A Gamma regulatory expert explains that One Touch Switch obligations apply broadly including to enterprise customers, and that partners remain responsible for understanding their own obligations while Gamma provides supporting guidance.
Does not prove: This is a blog/interview piece, not a formal compliance statement or dated policy document, and does not name specific Ofcom General Conditions or EECC clauses.
gammagroup.co · Checked 12 Sept 2026 · Supports: Ofcom and EECC obligations documented, Cease, migration and switching
WHL-109AcceptedProvider-authoredNamed reseller case study
Community Fibre relationship with Gamma flourishes
Named reseller or partner:
Community Fibre
Named service:
Gamma ElementConnect (voice/number porting)
Sites, lines, partners:
passes approximately 1 million homes across London
Countries, regions:
England
Regulatory regime:
England
Outcome:
Gamma have not disappointed us
We saw Gamma's track record as a reliable partner to other suppliers, and its great heritage in number porting, and since we started using them in 2021, Gamma have not disappointed us.
Community Fibre, a London altnet ISP, names Gamma as the supplier behind its Calls product's number porting and account management since 2021.
Does not prove: Case study is Gamma-authored/hosted rather than independently published by Community Fibre; does not state commercial or contract terms.
gammagroup.co · Checked 12 Sept 2026 · Supports: Named reseller or partner case study, Partner support and training, Voice and number porting
WHL-112AcceptedProvider-authoredTerms, SLA or legal page
Accreditations - Gamma
Named service:
Accreditations
Countries, regions:
UK
Standard or regulation:
ISO 27001
Regulatory regime:
UK
The standard gives Gamma stakeholders re-assurance that the security threats including cybercrime, personal data breaches, vandalism/terrorism, fire/damage, misuse, theft and viral attacks have been risk assessed and mitigated. Cyber Essentials Plus is the highest level of certification offered under the Cyber Essentials scheme.
Gamma documents holding ISO 27001:2022 information security certification and Cyber Essentials Plus, describing what each certification covers rather than just displaying a logo.
Does not prove: Quoted phrases are taken from separate passages on the same page (checked 2026-09-12). Describes company-wide certifications; does not explicitly state that they extend contractually to wholesale/partner data handling.
gammagroup.co · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-113AcceptedProvider-authoredTerms, SLA or legal page
Privacy Policy - Gamma
Named service:
Privacy Policy
Countries, regions:
UK
Regulatory regime:
UK
Gamma collects personal data from shareholders, customers, suppliers and professional advisers, and their employees with whom Gamma has an existing or prospective business relationship.
Gamma's privacy policy covers data collected from business customers, suppliers and professional advisers, and notes that data processed by Gamma on a customer's behalf is addressed separately in contracts.
Does not prove: Confirms a published privacy notice exists but the policy itself states that partner/processor-level data processing arrangements sit in separate contracts not published here.
gammagroup.co · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-103RejectedProvider-authoredPartner programme page
Partnerships to Empower | Gamma
Named service:
Dealer Partner Programme
Countries, regions:
UK
Regulatory regime:
UK
A choice of upfront or recurring revenue streams. Flexible options with or without partner commitment. Online pipeline management, fault reporting, availability checker.
Gamma's dealer route states partners can choose an upfront or recurring commission model and describes flexible commitment options, with a hub for pipeline management, fault reporting and availability checking.
Does not prove: Rejected in review 2026-09-12: URL 302-redirects to gammagroup.co/partner-solutions/partnerships-to-empower/, which has no upfront/recurring revenue or HUB (pipeline/fault/availability) text. No figures are given for commission or for the exact minimum commitment; 'with or without partner commitment' is not a specific stated minimum or explicit statement of none.
lp.gamma.co.uk · Checked 12 Sept 2026
WHL-110RejectedProvider-authoredNamed reseller case study
Charterhouse Partner Success Story - Gamma
Named reseller or partner:
Charterhouse
Named service:
Gamma partner case study
Countries, regions:
UK
Regulatory regime:
UK
a Gamma partner, highlighting how we addressed their challenges with effective solutions
Page metadata names Charterhouse as a Gamma partner case study but the fetched page did not return the substantive case study body text.
Does not prove: Substantive quotes and product detail were not retrievable from this fetch, so it is not used as standalone evidence; Community Fibre case study used instead for column 22.
gammagroup.co · Checked 12 Sept 2026
WHL-114RejectedProvider-authoredOther
Partner FAQs | Gamma
Named service:
Partner FAQs
Countries, regions:
UK
Regulatory regime:
UK
Below are a series of some of the more commonly asked questions, however do not hesitate to contact us directly with any query.
Gamma's Partner FAQs page covers faults, escalation and order tracking only, with no FAQs on minimum commitment, contract length, commission, clawback or white-label billing.
Does not prove: Used only to evidence the absence of published detail for the 'Not found' columns (contract length, clawback), not as positive evidence for any column.
gammagroup.co · Checked 12 Sept 2026
WHL-115RejectedProvider-authoredOther
Group Policies - Gamma
Named service:
Group Policies
Countries, regions:
UK
Regulatory regime:
UK
Certain group policies are approved by the Gamma Communications plc board and are implemented across the group by executive management.
Gamma's published board-level group policies cover anti-bribery, environment, equality, ethics and whistleblowing, with no dedicated data processing agreement listed here.
Does not prove: No data processing agreement or partner-facing data protection document found on this page; not used as positive evidence, column 21 already Proven via accreditations and privacy policy pages.
gammagroup.co · Checked 12 Sept 2026
WHL-116RejectedProvider-authoredPartner programme page
Become a Partner | Gamma
Named service:
Become a Partner
Countries, regions:
UK
Regulatory regime:
UK
When you partner with us, you're not just joining a network; you're becoming part of a community dedicated to innovation, growth, and success.
This is a lead-generation landing page inviting prospective partners to submit a contact form, with no published joining process, terms or models.
Does not prove: No operational detail; not used as positive evidence for any column, included only to show it was checked.
gammagroup.co · Checked 12 Sept 2026
WHL-117RejectedProvider-authoredTerms, SLA or legal page
Codes of Practice - Gamma
Named service:
Gamma Codes of Practice
Countries, regions:
UK
Regulatory regime:
UK
Sales & Marketing Code of Practice
Lists industry-body membership and links to Sales and Marketing, Generic, and Complaint Handling codes of practice; page text does not itself state minimum commitment, contract length or clawback terms.
Does not prove: Underlying PDF documents could not be located and opened; the page itself contains no relevant wording for the four columns.
gammagroup.co · Checked 12 Sept 2026

06Stream Networks

12 of 22 proven14 of 18 sourcesOpen

Stream Networks profile on this page · Reviewed 12 Sept 2026 by Claude (Netify research assistant); review completed 12 Sep 2026 at Robert Sturt's request

Stream Networks operates a channel partner route, branded Stream Partners, that publishes Openreach FTTP, SOGEA and Ethernet leased lines as orderable products through its Cascade portal, aggregated across Openreach, CityFibre, BT Wholesale and other carriers. The strongest published evidence is the partner portal itself, the white label billing platform BillStream, and clear guidance on PSTN and copper stop-sell dates. Contract length, minimum commitment and clawback terms are only evidenced by Stream's general company terms of business rather than a document confirmed to be the partner agreement, and API integration between Cascade and BillStream is stated as still in development. A reseller should ask Stream directly for the specific partner agreement covering minimum commitment, contract length and clawback, and for confirmation of current API availability and fault fix SLA times before signing.

Gaps and unknowns: No coverage or footprint figure is published for any network Stream itself owns, no named reseller, MSP or ISP case study was found for the partner route, and no page documents how Ofcom General Conditions or EECC obligations such as One Touch Switch apply to partners or their end customers. These would be closed by a named partner case study, a published partner agreement or terms document distinct from the general company terms, and a dedicated regulatory or compliance page for the channel.

Openreach FTTP in portfolio: Proven
SoGEA and FTTC in portfolio: Proven
Ethernet and leased lines: Proven
Own or altnet fibre footprint: Not found
Voice and number porting: Proven
Mobile or wireless backup: Partial
Published partner programme: Proven
Minimum commitment published: Partial
Commission or margin model published: Proven
Contract lengths published: Partial
White-label and own-brand billing: Proven
Clawback and cancellation terms published: Partial
Partner portal: Proven
API ordering or integration: Partial
Lead times published: Proven
SLA and fault fix published: Partial
Cease, migration and switching: Partial
Partner support and training: Proven
Ofcom and EECC obligations documented: Not found
Stop-sell and switch-off guidance: Proven
Security and data protection published: Proven
Named reseller or partner case study: Not found

Sources (18)

WHL-212AcceptedProvider-authoredPartner programme page
Telecoms Reseller Program - White Label - Sign Up Today - Stream
Named service:
Stream Wholesale partner programme
Countries, regions:
UK
Regulatory regime:
UK
Wholesale Full Fibre SoTAP, SOGEA, FTTP and Full Fibre Broadband, plus Ethernet leased lines on our own fibre network.
Stream Networks publishes a wholesale partner route naming full fibre, SOGEA, FTTP and Ethernet leased lines as orderable products, with a phone number and contact form for prospective partners to speak to an account manager.
Does not prove: Page does not state minimum commitment, contract lengths, commission structure or clawback terms, and does not detail the joining process beyond contacting an account manager.
streamnetworks.co.uk · Checked 12 Sept 2026 · Supports: Openreach FTTP in portfolio, SoGEA and FTTC in portfolio, Published partner programme, Ethernet and leased lines
WHL-213AcceptedProvider-authoredProduct or service page
Wholesale Full Fibre Connectivity - From the UK's most connected network
Named service:
Wholesale Full Fibre Connectivity
Countries, regions:
UK
Regulatory regime:
UK
Openreach, CityFibre, ITS, Vorboss & more alt-nets
Stream Partners names Openreach as one of the underlying full fibre networks it aggregates, with coverage checks, pricing and ordering run through the Cascade portal regardless of which network serves the address.
Does not prove: Page does not give a coverage figure specific to Openreach, and does not state FTTP contract lengths or lead times.
stream.net.uk · Checked 12 Sept 2026 · Supports: Openreach FTTP in portfolio
WHL-214AcceptedProvider-authoredPartner programme page
Why Partner - Empowering the channel through the UK's most connected network
Named service:
Why Partner (Stream Partners programme)
Countries, regions:
UK
Regulatory regime:
UK
Every product, sold under your own brand. Broadband, leased lines, IoT SIMs, mobile, SIP trunks, VoIP phone systems and cloud servers - billed and branded through BillStream as yours.
Stream states that every product a partner sells is billed and branded under the partner's own brand through BillStream, with a dedicated partner account manager supporting onboarding.
Does not prove: Page does not state minimum commitment, contract lengths or clawback terms, and does not name a specific training programme.
stream.net.uk · Checked 12 Sept 2026 · Supports: White-label and own-brand billing, Partner support and training, Published partner programme
WHL-216AcceptedProvider-authoredProduct or service page
Cascade Portal - Empowering the channel through the UK's most connected network
Named service:
Cascade partner portal API
Countries, regions:
UK
Regulatory regime:
UK
We're building out API access between Cascade and BillStream, so partners can pull live pricing, availability and order status straight into their own tools. Cascade ⇄ BillStream · coming soon.
Stream states it is building API access between Cascade and BillStream for partners, labelled coming soon rather than already available.
Does not prove: This confirms API integration is planned, not yet live, so it does not prove current API ordering or fault access for partners.
stream.net.uk · Checked 12 Sept 2026 · Supports: API ordering or integration
WHL-217AcceptedProvider-authoredProduct or service page
Cloud Telephony - Stream Partners
Named service:
Cloud Telephony / VoiceLogic / SIP Trunks
Countries, regions:
UK
Regulatory regime:
UK
We handle the migration. Number porting, call flow setup and cutover are ours to manage.
Stream names hosted voice (VoiceLogic), Microsoft Teams direct routing and SIP trunking as partner products, and states it manages number porting and cutover.
Does not prove: Page does not state porting timescales or which regulatory porting process (e.g. One Touch Switch) is used.
stream.net.uk · Checked 12 Sept 2026 · Supports: Voice and number porting
WHL-218AcceptedProvider-authoredProduct or service page
Our Network - Empowering the channel through the UK's most connected network
Named service:
Stream Partners aggregator network
Sites, lines, partners:
over 30 carriers
Countries, regions:
UK
Regulatory regime:
UK
Our aggregator networks connect to over 30 carriers, delivering everything from 4G/5G mobile to full fibre broadband and Ethernet.
Stream states that its aggregator network delivers 4G/5G mobile connectivity alongside fibre and Ethernet through over 30 carrier connections.
Does not prove: This names 4G/5G mobile as an aggregated product but does not specifically describe it as a backup or failover service for broadband or Ethernet lines.
stream.net.uk · Checked 12 Sept 2026 · Supports: Mobile or wireless backup
WHL-219AcceptedProvider-authoredProduct or service page
Wholesale Leased Lines - Stream Partners
Named service:
Wholesale Leased Lines
Countries, regions:
UK
Regulatory regime:
UK
BT Wholesale, Sky Business, TalkTalk, Vodafone, Virgin, Colt, ITS, CityFibre, Neos and a growing list of alt-nets.
Stream names multiple carrier networks it integrates for leased line resale, with speeds up to 100Gbs and instant quotes across integrated networks.
Does not prove: Page does not state specific SLA fault fix times, service credits or contract lengths for leased lines.
stream.net.uk · Checked 12 Sept 2026 · Supports: Ethernet and leased lines
WHL-220AcceptedProvider-authoredTerms, SLA or legal page
Stream Networks Terms & Conditions of Business Stream Networks Ltd
Named service:
Stream Networks Terms and Conditions of Business
Countries, regions:
UK
Regulatory regime:
UK
All services are deemed contracted for a minimum of 12 months from registration or as is specified in the individual service customer order form.
Stream's general terms of business state a 12 month minimum contract with automatic 12 month renewal unless three months notice is given, and that cancellation costs are passed on to the customer.
Does not prove: This is Stream Networks' general company terms document, not a document specifically labelled as the wholesale or channel partner agreement, so it does not prove these are the exact terms partners themselves sign.
streamnetworks.co.uk · Checked 12 Sept 2026 · Supports: Clawback and cancellation terms published, Minimum commitment published, Contract lengths published
WHL-221AcceptedProvider-authoredProduct or service page
Partner Programme - Stream Partners
Named service:
Stream / BillStream margin model
Countries, regions:
UK
Regulatory regime:
UK
We own the network, so the margin is real - not a reseller markup.
Stream states that partners earn a margin because Stream owns the underlying network rather than reselling at a markup, and elsewhere states partners set their own margin for BillStream to apply automatically.
Does not prove: No commission or margin figures are recorded here, consistent with the brief; the wording describes the model only, not a numeric wholesale price list.
stream.net.uk · Checked 12 Sept 2026 · Supports: Commission or margin model published
WHL-222AcceptedProvider-authoredProduct or service page
BillStream - Stream Partners
Named service:
BillStream
Countries, regions:
UK
Regulatory regime:
UK
Fully rebranded invoices with configurable margin rates across leased lines, broadband and hosted VoIP.
BillStream provides fully rebranded invoices and a customer self-service portal under the partner's own brand, with one-click accounting integration.
Does not prove: Page does not state whether the underlying network operator is disclosed to end customers on the invoice or only the branding.
stream.net.uk · Checked 12 Sept 2026 · Supports: White-label and own-brand billing
WHL-224AcceptedProvider-authoredProduct or service page
PSTN Switch Off - Make Sure Your Business Stays Connected - Stream
Named service:
PSTN switch off guidance
Countries, regions:
UK
Standard or regulation:
PSTN stop-sell
Regulatory regime:
UK
in most exchange areas Openreach has already stopped taking new orders for copper-based services. Original deadline: December 2025 - since revised. No further delay to the January 2027 date is currently expected.
Stream publishes guidance stating Openreach has stopped taking new copper orders in most exchange areas, that the original December 2025 full retirement deadline was revised, and that the UK copper network is due to be fully retired on 31 January 2027.
Does not prove: Page gives general market guidance for customers rather than a statement specific to how Stream's channel partners must handle cease and migration of their own end customers.
streamnetworks.co.uk · Checked 12 Sept 2026 · Supports: Stop-sell and switch-off guidance, Cease, migration and switching
WHL-225AcceptedProvider-authoredProduct or service page
ISDN Replacement - A Guide To Preparing for the ISDN Switch Off
Named service:
ISDN Replacement guidance
Countries, regions:
UK
Standard or regulation:
PSTN stop-sell
Regulatory regime:
UK
The official switch off is scheduled by BT Openreach for 2025
Stream describes cloud telephony and SIP trunking as the two main migration routes away from ISDN and PSTN, including number porting which can take up to a few weeks.
Does not prove: This page states an earlier 2025 switch-off date that the pstn-switch-off page says was later revised to January 2027, so the two pages are inconsistent on the exact date.
streamnetworks.co.uk · Checked 12 Sept 2026 · Supports: Cease, migration and switching
WHL-226AcceptedProvider-authoredTerms, SLA or legal page
Stream Networks Ltd Awards and Accreditations
Named service:
Awards and Accreditations
Countries, regions:
UK
Standard or regulation:
ISO 27001
Regulatory regime:
UK
Independently accredited for quality management and information security.
Stream states it is ISO 9001 and ISO 27001 accredited for quality management and information security.
Does not prove: This is an accreditation statement rather than a description of how the ISO 27001 controls apply to wholesale or partner data specifically, and Cyber Essentials is not mentioned.
streamnetworks.co.uk · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-227AcceptedProvider-authoredTerms, SLA or legal page
Privacy Policy - Stream Networks
Named service:
Privacy Policy
Countries, regions:
UK
Standard or regulation:
UK GDPR
Regulatory regime:
UK
We may share information with trusted third parties who support the delivery of our services - such as network and carrier partners, payment processors and IT service providers - under appropriate confidentiality and data protection agreements, or where required by law.
Stream's privacy policy describes UK GDPR rights and states that data may be shared with network and carrier partners under confidentiality and data protection agreements.
Does not prove: This is a general customer-facing privacy notice; it does not publish a standalone data processing agreement specifically for channel partners or wholesale customers.
streamnetworks.co.uk · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-223RejectedProvider-authoredTerms, SLA or legal page
Broadband Speed Guarantee - Stream Networks
Named service:
Broadband Speed Guarantee
Countries, regions:
UK
Standard or regulation:
Ofcom voluntary code of conduct
Regulatory regime:
UK
If the broadband service provided can't provide your minimum guaranteed download speed 30 days after your report the issue, they may allow you to exit your contract/subscription early without penalty.
Stream references Ofcom's voluntary code on minimum guaranteed broadband speeds, which applies to signatory providers including BT, TalkTalk and Virgin Media for business broadband.
Does not prove: This page describes a general industry voluntary code rather than Stream's own SLA or fault fix times, and does not mention Ofcom General Conditions, EECC or how obligations apply to Stream's own partners.
streamnetworks.co.uk · Checked 12 Sept 2026
WHL-228RejectedProvider-authoredNamed reseller case study
Case Studies - Stream Networks
Named service:
Case Studies
Countries, regions:
UK
Regulatory regime:
UK
A 164Gbs dark fibre backbone to connect two merging NHS Trusts
Stream publishes case studies for direct end customers such as Sherborne Town Council, Somerset NHS Trust, Gardner Leader and Woking & Sam Beare Hospice, none of which are described as resellers, MSPs or ISPs.
Does not prove: None of the named organisations are resellers, MSPs or ISPs using the wholesale or channel partner route, so this page does not evidence a named reseller or partner case study.
streamnetworks.co.uk · Checked 12 Sept 2026
WHL-229RejectedProvider-authoredOther
Strategic Partners - Stream Networks
Named service:
Strategic Partners
Countries, regions:
UK
Regulatory regime:
UK
Partner Site
The page lists strategic technology and network partners rather than named resellers, MSPs or ISPs reselling Stream's wholesale services.
Does not prove: No named reseller, MSP or ISP is identified as using the wholesale or channel partner route on this page.
streamnetworks.co.uk · Checked 12 Sept 2026
WHL-230RejectedProvider-authoredTerms, SLA or legal page
Terms & Conditions - Stream Networks
Named service:
Stream Networks terms and conditions hub
Countries, regions:
UK
Regulatory regime:
Not stated
See also our Acceptable Use Policy and Privacy Policy
This is a landing page linking to downloadable terms and conditions PDFs for direct customers; it does not itself state minimum terms, contract lengths, clawback terms or Ofcom/EECC obligations, and does not name a partner route.
Does not prove: Page is a document index for direct customer engagements; substantive terms are only in linked PDFs already reviewed, and no partner-specific content appears on the page itself.
streamnetworks.co.uk · Checked 12 Sept 2026

07Fidelity Group

12 of 22 proven16 of 19 sourcesOpen

Fidelity Group profile on this page · Reviewed 12 Sept 2026 by Claude (Netify research assistant); review completed 12 Sep 2026 at Robert Sturt's request

Fidelity Group publishes three clear partner routes (dealer, referral and white label, plus a wholesale variant) covering SoGEA, FTTP, leased lines, Ethernet and hosted VoIP, with dual or own branding, a partner portal and stated account management and training. The strongest evidence is the dealer and white label programme pages themselves and the named Invictus Communications reseller case study. The main gaps a reseller will need to ask about directly are minimum commitment, clawback and cancellation terms, API access, and whether the FTTP sold is genuinely Openreach-based rather than an altnet product in some areas. Contract length is documented at the general customer level (24 months where applicable) rather than tied explicitly to the partner routes. Ofcom General Conditions, EECC and One Touch Switch are not named on the pages checked, only general complaints-handling and ombudsman references.

Gaps and unknowns: No page states a minimum commitment, clawback or cancellation terms, or API documentation, so these would need to be confirmed directly with Fidelity Group before signing. The FTTP page does not name Openreach, so a reseller should confirm which underlying network is used in their target postcodes. Regulatory documentation stops at general complaints handling and does not name Ofcom General Conditions, EECC or One Touch Switch by name, so a reseller should ask how these specific obligations are met for partner-sold contracts.

Openreach FTTP in portfolio: Partial
SoGEA and FTTC in portfolio: Proven
Ethernet and leased lines: Proven
Own or altnet fibre footprint: Not applicable
Voice and number porting: Proven
Mobile or wireless backup: Not found
Published partner programme: Proven
Minimum commitment published: Not found
Commission or margin model published: Proven
Contract lengths published: Proven
White-label and own-brand billing: Proven
Clawback and cancellation terms published: Not found
Partner portal: Proven
API ordering or integration: Not found
Lead times published: Partial
SLA and fault fix published: Partial
Cease, migration and switching: Partial
Partner support and training: Proven
Ofcom and EECC obligations documented: Partial
Stop-sell and switch-off guidance: Proven
Security and data protection published: Proven
Named reseller or partner case study: Proven

Sources (19)

WHL-231AcceptedProvider-authoredOther
Business Telecoms, Broadband, Phones, Mobiles, and Energy | Fidelity Group
Named service:
Fidelity Group
Countries, regions:
UK
Regulatory regime:
UK
the UK's Most Customer Centric XaaS Company
Fidelity Group is a UK telecoms, broadband, mobile and energy provider that operates dealer, referral and white label partner models rather than selling only direct.
Does not prove: Home page gives no product, commercial or regulatory detail; used only to establish company scope and navigation.
fidelity-group.co.uk · Checked 12 Sept 2026
WHL-232AcceptedProvider-authoredPartner programme page
Telecoms Partner Programme - Fidelity Group UK
Named service:
Telecoms Partner Programme
Countries, regions:
UK
Regulatory regime:
UK
Competitive Margin Share; Dual branded customer billing; Partner portal access; Dedicated account management; Sales and marketing support
The page describes three partner routes (dealer, referral, white label) with margin share, dual branded billing, a partner portal and account management, but no minimum commitment or contract term figures.
Does not prove: Quoted phrases are taken from separate passages on the same page (checked 2026-09-12). Does not state minimum commitment, contract lengths, clawback terms or API access.
fidelity-group.co.uk · Checked 12 Sept 2026 · Supports: Commission or margin model published, White-label and own-brand billing, Partner support and training, Published partner programme, Partner portal
WHL-233AcceptedProvider-authoredPartner programme page
Dealer Model - Fidelity Group UK
Named service:
Telecoms Dealer Programme
Countries, regions:
UK
Regulatory regime:
UK
a dual-branded model, combining the strength of your own brand with the credibility, platforms and supplier relationships of Fidelity Group
The Dealer Model targets MSPs and utility brokers with dual-branded billing, a partner portal, sales training and dedicated account management, and states Fidelity handles provisioning and fault management.
Does not prove: No minimum commitment, contract length, clawback or API detail given.
fidelity-group.co.uk · Checked 12 Sept 2026 · Supports: Commission or margin model published, White-label and own-brand billing, Partner support and training, Published partner programme, Partner portal
WHL-234AcceptedProvider-authoredProduct or service page
SoGEA Broadband | Business Internet - Fidelity Group UK
Named service:
SoGEA Broadband
Sites, lines, partners:
more than 90% of premises across the United Kingdom
Countries, regions:
UK
Regulatory regime:
UK
SoGEA broadband delivers the same performance and data rates as FTTC broadband. SoGEA provides an effective solution today by using the existing fibre/copper network, making it available to more than 90% of premises across the United Kingdom.
Fidelity Group sells SoGEA broadband, described as equivalent to FTTC, quoting availability to over 90 percent of UK premises.
Does not prove: Page is a general product page and does not explicitly restate that the product is sold via the dealer, referral or white label partner routes specifically, though it sits under the same site as the partner pages.
fidelity-group.co.uk · Checked 12 Sept 2026 · Supports: SoGEA and FTTC in portfolio
WHL-235AcceptedProvider-authoredProduct or service page
Business Fibre to the Premises (FTTP) - Fidelity Group UK
Named service:
Business Fibre to the Premises (FTTP)
Countries, regions:
UK
Regulatory regime:
UK
FTTP stands for fibre to the premises and is optical business fibre broadband that is wired directly to the premises, instead of a broadband cabinet that services the local area.
Fidelity Group sells FTTP business broadband and displays network logos including BT, CityFibre, TalkTalk, Gamma, Luminet and V1, but the page does not name Openreach specifically.
Does not prove: FTTP is offered but the page never uses the word Openreach, so it does not directly prove Openreach FTTP is orderable rather than an altnet FTTP product.
fidelity-group.co.uk · Checked 12 Sept 2026 · Supports: Openreach FTTP in portfolio
WHL-236AcceptedProvider-authoredProduct or service page
Leased Line Providers - Fidelity Group UK
Named service:
Leased Line Providers
Countries, regions:
UK
Regulatory regime:
UK
Outcome:
availability starting at 99.9%
Uncapped, uncontended, and symmetrical leased line providers. Fibre for your business, with a wide range of speed options available.
Fidelity Group sells leased lines and Ethernet connectivity and quotes a 99.9 percent availability figure and a customer example installed within two months of signing.
Does not prove: Availability figure and installation example are marketing statements, not a formal published SLA with fault fix times or service credits.
fidelity-group.co.uk · Checked 12 Sept 2026 · Supports: SLA and fault fix published, Ethernet and leased lines, Lead times published
WHL-237AcceptedProvider-authoredPartner programme page
Referral Partner Programme - Fidelity Group UK
Named service:
Referral Partner Programme
Countries, regions:
UK
Regulatory regime:
UK
Simply identify opportunities and introduce the customer to Fidelity Group. Our team will handle the consultation, quotation and delivery while you receive commission for successful introductions.
The referral programme pays commission for introductions and gives access to a partner hub, sales training and account management, and lists VoIP among the products referred.
Does not prove: No minimum commitment or contract length stated; voice bundle detail is generic, not referral-specific.
fidelity-group.co.uk · Checked 12 Sept 2026 · Supports: Commission or margin model published, Partner support and training, Published partner programme, Voice and number porting, Partner portal
WHL-238AcceptedProvider-authoredPartner programme page
White Label Partnership - Fidelity Group UK
Named service:
White Label Partnership
Countries, regions:
UK
Regulatory regime:
UK
All customer contracts, invoices and communications can be delivered in your company branding, ensuring you retain full ownership of the customer relationship.
White label partners can sell a portfolio including VoIP, broadband and mobile under their own brand with Fidelity handling billing, invoicing and technical support.
Does not prove: No commission structure, minimum commitment or contract term stated on this page.
fidelity-group.co.uk · Checked 12 Sept 2026 · Supports: White-label and own-brand billing, Partner support and training, Published partner programme, Voice and number porting, Partner portal
WHL-240AcceptedProvider-authoredTerms, SLA or legal page
Code of Practice - Fidelity Group UK
Named service:
Code of Practice
Countries, regions:
UK
Standard or regulation:
Ofcom-approved alternative dispute resolution
Regulatory regime:
UK
When you subscribe to a service from Fidelity Group, we will send you our Standard Terms and Conditions and ask you to sign a contract
The Code of Practice describes a minimum contract term of 24 months where applicable, a 10 working day complaints target, and use of an Ofcom-approved ombudsman for dispute resolution.
Does not prove: Written for end customers, not partners specifically, and does not name Ofcom General Conditions, EECC or One Touch Switch by name.
fidelity-group.co.uk · Checked 12 Sept 2026 · Supports: Ofcom and EECC obligations documented, Contract lengths published
WHL-241AcceptedProvider-authoredTerms, SLA or legal page
Privacy Policy - Fidelity Group UK
Named service:
Privacy Policy
Countries, regions:
UK
Standard or regulation:
General Data Protection Regulation
Regulatory regime:
UK
We connect with our customers directly or through a series of appointed partners (dealers, wholesalers, and billing services providers)
The privacy policy states obligations under the Data Protection Act and GDPR and explains how personal data is shared with and limited for appointed dealer and wholesaler partners via the Anvil billing platform.
Does not prove: Covers general data protection only; does not mention ISO 27001 or Cyber Essentials certification.
fidelity-group.co.uk · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-242AcceptedProvider-authoredNamed reseller case study
Invictus Communications - Fidelity Group UK
Named reseller or partner:
Invictus Communications
Named service:
Telecoms and CRM billing solution (Anvil)
Countries, regions:
UK
Regulatory regime:
UK
Invictus required a telecoms and CRM billing solution to boost revenue and streamline operations.
Invictus Group, described as a multi award winning IT, telecoms and energy provider, is named as using Fidelity Group's billing and CRM platform to run its telecoms reselling business.
Does not prove: Case study focuses on billing and CRM rather than a specific connectivity product supplied, so it evidences the partner relationship but not which access products Invictus resells.
fidelity-group.co.uk · Checked 12 Sept 2026 · Supports: Named reseller or partner case study
WHL-243AcceptedProvider-authoredPartner programme page
Wholesale Partner Programme - Fidelity Group UK
Named service:
Wholesale Partner Programme
Countries, regions:
UK
Regulatory regime:
UK
All services are delivered under your brand, while Fidelity Group manages the technology, billing, provisioning and support behind the scenes.
The wholesale route lets partners sell VoIP, broadband and mobile under their own brand with wholesale rates referenced in words only, no minimum commitment, contract term or API detail given.
Does not prove: No minimum commitment, contract term, portal feature list or API documentation is given on this page.
fidelity-group.co.uk · Checked 12 Sept 2026 · Supports: White-label and own-brand billing, Partner support and training, Published partner programme
WHL-244AcceptedProvider-authoredProduct or service page
Business VoIP solutions | Fidelity Group
Named service:
Business VoIP solutions
Countries, regions:
UK
Regulatory regime:
UK
Hosted VoIP providers offer number porting services, allowing you to transfer your existing phone numbers to the new system.
The VoIP product page confirms number porting is available for customers moving to Fidelity's hosted VoIP service.
Does not prove: Number porting statement is generic to hosted VoIP rather than specific to partner or dealer customers.
fidelity-group.co.uk · Checked 12 Sept 2026 · Supports: Voice and number porting
WHL-245AcceptedProvider-authoredProduct or service page
ISDN Switch-off - What you need to know - Fidelity Group UK
Named service:
ISDN Switch-off guidance
Countries, regions:
UK
Standard or regulation:
ISDN/PSTN switch-off
Regulatory regime:
UK
back in 2015, BT released a statement that it would phase out ISDN, with a view to switching off and permanently deactivating the network in 2025
The page explains the ISDN switch-off background and tells end customers to move to SIP-based hosted telephony ahead of the deadline.
Does not prove: Written for end customers, not partners, and gives no partner-specific migration process.
fidelity-group.co.uk · Checked 12 Sept 2026 · Supports: Stop-sell and switch-off guidance
WHL-246AcceptedProvider-authoredNamed reseller case study
Case Studies | Fidelity Group UK
Named reseller or partner:
Tigers Telecoms; Invictus Communications; Mission Express
Named service:
Case Studies index
Countries, regions:
UK
Regulatory regime:
UK
Leicester Tigers is a professional rugby union club based in Leicester, England.
The case studies index names Tigers Telecoms, Invictus Communications and Mission Express as customers, of which Invictus Communications is a telecoms reseller partner.
Does not prove: Most named case studies on this index are end-customer users rather than reseller partners; only Invictus Communications is a reseller.
fidelity-group.co.uk · Checked 12 Sept 2026 · Supports: Named reseller or partner case study
WHL-247AcceptedProvider-authoredPress release or news
PSTN Switch-Off: What Businesses Need to do Before January 2027 | Fidelity Group
Named service:
PSTN switch-off guidance
Countries, regions:
UK
Standard or regulation:
PSTN stop-sell / digital switchover
Regulatory regime:
UK
By 31 January 2027, providers must move analogue phone lines to digital services
The article states the 31 January 2027 deadline for moving analogue lines to digital services and notes Openreach stopped selling analogue lines to new customers in 2023.
Does not prove: Guidance is aimed at end-user businesses rather than describing a partner-specific migration process.
fidelity-group.co.uk · Published 28 Apr 2026 · Checked 12 Sept 2026 · Supports: Stop-sell and switch-off guidance
WHL-239RejectedProvider-authoredTerms, SLA or legal page
New Terms and Conditions - Fidelity Group UK
Named service:
Terms and Conditions hub
Countries, regions:
UK
Regulatory regime:
UK
Broadband Terms, IoT Terms, VoIP Terms, Mobile Equipment Terms, Mobile Leasing Terms, Rental Leasing Terms, MSA
This page is only a navigation hub to individual terms documents and contains no SLA, clawback, cancellation or contract length detail itself.
Does not prove: Does not itself state any commercial or legal term; only links to other documents that were not separately opened.
fidelity-group.co.uk · Checked 12 Sept 2026
WHL-248RejectedProvider-authoredPress release or news
Fidelity Group achieves ISO certification - Fidelity Group UK
Named service:
ISO certification announcement
Countries, regions:
UK
Standard or regulation:
ISO 9001:2015
Regulatory regime:
UK
ISO 9001:2015 is a globally recognized quality management standard developed and published by the International Organization for Standardization (ISO)
Fidelity Group holds ISO 9001:2015 quality management certification, which is a quality standard rather than an information security or data protection certification.
Does not prove: ISO 9001 is a quality management standard, not a security or data protection standard such as ISO 27001 or Cyber Essentials, so it does not evidence security and data protection for wholesale customers.
fidelity-group.co.uk · Published 31 May 2022 · Checked 12 Sept 2026
WHL-249RejectedProvider-authoredTerms, SLA or legal page
Terms of Use
Named service:
Fidelity Group website terms of use
Countries, regions:
UK
Regulatory regime:
Not stated
If you procure services or purchase goods from our Site, our standard terms of business will apply.
This is a generic website terms of use page that references separate standard terms of business without stating their content.
Does not prove: Does not state minimum commitment, contract length, clawback or Ofcom/EECC obligations, and is not partner-specific.
fidelity-group.co.uk · Checked 12 Sept 2026

08Openreach Direct

13 of 22 proven15 of 18 sourcesOpen

Openreach Direct profile on this page · Reviewed 12 Sept 2026 by Claude (Netify research assistant); review completed 12 Sep 2026 at Robert Sturt's request

Openreach publishes clear evidence that FTTP, FTTC/SoGEA and Ethernet are available to communications providers through its network, backed by a CP Portal, API documentation, published SLAs, and a documented copper stop-sell and All-IP migration programme. A wholesale price list model (with an ARPU-share mechanism) and Ofcom-linked provisioning KPIs are also documented in words. The main gaps are commercial and onboarding detail: no accessible page states minimum commitments, contract lengths in practice, clawback or cancellation terms, white-label billing rights, or partner training and account management, partly because several onboarding and FAQ pages are blocked to automated access. A reseller would need to ask Openreach directly, or access the CP Portal after registration, to confirm joining requirements, contract terms and account support arrangements. Voice/SIP and 4G/5G backup are not part of Openreach's own published portfolio, which fits its role as a passive network provider rather than a service provider.

Gaps and unknowns: Minimum commitment, white-label/own-brand billing, clawback and cancellation terms, and partner support/training are not evidenced on any accessible page; these would be closed by accessing the CP Portal onboarding and FAQ pages directly (currently blocked to automated fetching) or by contacting Openreach's CP relationship team. Voice/SIP and mobile backup are Not found because Openreach does not publish these as products of its own, consistent with its role as network infrastructure provider rather than a retail service provider. Contract lengths and EECC-specific obligations are only Partially evidenced and would need the underlying product contract documents to confirm.

Openreach FTTP in portfolio: Proven
SoGEA and FTTC in portfolio: Proven
Ethernet and leased lines: Proven
Own or altnet fibre footprint: Proven
Voice and number porting: Not found
Mobile or wireless backup: Not found
Published partner programme: Proven
Minimum commitment published: Not found
Commission or margin model published: Proven
Contract lengths published: Partial
White-label and own-brand billing: Not found
Clawback and cancellation terms published: Not found
Partner portal: Proven
API ordering or integration: Proven
Lead times published: Proven
SLA and fault fix published: Proven
Cease, migration and switching: Proven
Partner support and training: Not found
Ofcom and EECC obligations documented: Partial
Stop-sell and switch-off guidance: Proven
Security and data protection published: Partial
Named reseller or partner case study: Proven

Sources (18)

WHL-014AcceptedProvider-authoredOther
Building the UK's Full Fibre Broadband Network | Openreach
Named service:
CP Portal, Reseller Portal, Developer Portal
Countries, regions:
UK
Regulatory regime:
UK
For Service and Communications Providers to navigate our business graded solutions, access briefings and more.
The Openreach homepage links to a CP Portal, Reseller Portal and Developer Portal for communications providers.
Does not prove: Does not itself describe how a reseller joins, contract terms or product availability; only signposts the portals.
openreach.com · Checked 12 Sept 2026 · Supports: Partner portal
WHL-015AcceptedProvider-authoredTerms, SLA or legal page
One Touch Switch | How to Switch Broadband Easily
Named service:
One Touch Switch
Countries, regions:
UK
Standard or regulation:
One Touch Switch
Regulatory regime:
UK
Instead of you having to contact your old provider, your new one takes care of everything on your behalf.
Openreach explains the One Touch Switch process, under which the new provider handles the switch and cancellation of the old service, whether on the same or a different network.
Does not prove: Written for end customers rather than communications providers directly; does not detail CP-side technical or operational obligations.
openreach.com · Checked 12 Sept 2026 · Supports: Cease, migration and switching
WHL-016AcceptedProvider-authoredPartner programme page
CP Portal - Openreach
Named service:
CP Portal
Countries, regions:
UK
Regulatory regime:
UK
We connect communications providers to our network so you can sell landline, mobile, broadband, TV and data services.
The CP Portal page describes Openreach connecting communications providers to its network so they can sell services, and invites collaboration on future products.
Does not prove: Does not state joining requirements, minimum commitments, or commercial terms; introductory only.
openreach.co.uk · Checked 12 Sept 2026 · Supports: Published partner programme, Partner portal
WHL-017AcceptedProvider-authoredTerms, SLA or legal page
Service level commitments: SLAs and SLGs - Openreach
Named service:
Service level agreements (SLAs) and guarantees (SLGs)
Countries, regions:
UK
Standard or regulation:
Ofcom voluntary automatic compensation code
Regulatory regime:
UK
We'll credit you if we don't meet our SLAs, including if we provide services late, miss deadlines for repairs or don't turn up for appointments.
Openreach publishes SLAs and SLGs covering late service delivery, missed repairs and missed appointments, with standard and automatic-compensation tiers.
Does not prove: Does not state specific fault fix timeframes on this page; refers to individual product terms and conditions for detail.
d2haref.openreach.co.uk · Checked 12 Sept 2026 · Supports: SLA and fault fix published
WHL-018AcceptedProvider-authoredPress release or news
Openreach announces price changes to encourage digital adoption of newer, more reliable and better value technology
Named service:
SOGEA, FTTP, Ethernet Access Direct (EAD), WLR
Sites, lines, partners:
around three million lines still requiring upgrade
Countries, regions:
UK
Regulatory regime:
UK
customers can move to alternative Openreach fibre products...for less than the price of WLR even before the price rises come in to effect
Openreach announced staged copper rental price increases alongside free or discounted connection offers to encourage communications providers to migrate customers to SOGEA, FTTP and EAD ahead of the PSTN shutdown.
Does not prove: Does not state actual prices or commission figures; describes the pricing change programme rather than a full commercial model or ongoing price list document.
openreach.com · Checked 12 Sept 2026 · Supports: Stop-sell and switch-off guidance, Openreach FTTP in portfolio, SoGEA and FTTC in portfolio, Ethernet and leased lines
WHL-019AcceptedProvider-authoredProduct or service page
Ethernet for Business | Openreach
Named reseller or partner:
Exponential-E
Named service:
Openreach Ethernet
Sites, lines, partners:
300+ Ethernet Service Providers
Countries, regions:
UK
Regulatory regime:
UK
Openreach Ethernet gives businesses the dedicated connectivity they need to stay connected, transfer data and support critical day-to-day operations.
Openreach markets Ethernet connectivity delivered through more than 300 Ethernet Service Providers, and names Exponential-E as a service provider that used it for the Commonwealth Games 2022.
Does not prove: Page is aimed at end-customers; does not detail how a communications provider becomes an Ethernet Service Provider or the commercial terms involved.
openreach.com · Checked 12 Sept 2026 · Supports: Named reseller or partner case study, Ethernet and leased lines
WHL-020AcceptedProvider-authoredProduct or service page
FTTP providers | Openreach
Named reseller or partner:
Multiple (including BT, Sky, TalkTalk, Vodafone, EE, Plusnet, Gamma, Zen, Cuckoo, Giganet)
Named service:
Full Fibre (FTTP)
Sites, lines, partners:
50+ named providers listed
Countries, regions:
UK
Regulatory regime:
UK
We have the largest number of service providers able to provide Full Fibre broadband across the UK for both homes and businesses.
Openreach lists over 50 named communications providers selling Full Fibre (FTTP) broadband over its network across Great Britain and Northern Ireland.
Does not prove: Names providers using the network but does not itself state how a new reseller joins the route or commercial terms.
openreach.com · Checked 12 Sept 2026 · Supports: Named reseller or partner case study, Openreach FTTP in portfolio
WHL-021AcceptedProvider-authoredTerms, SLA or legal page
Privacy policy | Openreach
Named service:
Openreach privacy policy
Countries, regions:
UK
Regulatory regime:
UK
This privacy policy does not apply to personal data where we process it on behalf of those internet service providers.
Openreach's privacy policy explains it acts as a wholesaler to internet service providers and describes safeguards such as Binding Corporate Rules for international data transfers, but states the policy excludes data it processes on behalf of ISPs.
Does not prove: Does not publish a dedicated data processing agreement, ISO 27001 certificate or Cyber Essentials statement specifically covering wholesale or communications-provider customers.
openreach.com · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-022AcceptedProvider-authoredTerms, SLA or legal page
An update on Openreach Copper stop sell
Named service:
Copper/WLR/PSTN stop sell
Countries, regions:
UK
Standard or regulation:
PSTN stop-sell
Regulatory regime:
UK
when we have Full Fibre coverage to 75% of addresses in an exchange
Openreach documents that stop sell of WLR and PSTN products to communications providers is triggered once an exchange reaches 75% Full Fibre coverage, and that CPs must move customers to All-IP digital solutions, taking on local power backup responsibility.
Does not prove: Document is dated November 2021 and describes the stop-sell mechanism generally; does not list current exchange-by-exchange stop-sell status as of 2026.
openreach.com · Published 12 Nov 2021 · Checked 12 Sept 2026 · Supports: Stop-sell and switch-off guidance, Cease, migration and switching
WHL-023AcceptedProvider-authoredProduct or service page
API's
Named service:
Openreach APIs (Appointing API, eMLC, Order and Fault Tracker, Line Test and Diagnostics)
Countries, regions:
UK
Regulatory regime:
UK
understand what services (FTTP, FTTC, SOGEA etc) are available for your customer
Openreach publishes APIs for communications providers covering appointment booking, service availability checks, order and fault status tracking, connection price banding, and line diagnostics.
Does not prove: Does not state access requirements, costs, or the technical onboarding steps needed for a new communications provider to start using the APIs.
d2haref.openreach.co.uk · Checked 12 Sept 2026 · Supports: API ordering or integration
WHL-024AcceptedProvider-authoredProduct or service page
Equinox pricing (monthly rental prices document)
Named service:
Equinox FTTP wholesale pricing
Countries, regions:
UK
Regulatory regime:
UK
Prices correct as at 1st February 2026
Openreach publishes a wholesale FTTP price list, described as including an equivalent price for service providers once an ARPU-share revenue threshold is achieved, rather than a flat commission figure.
Does not prove: The document sets out the pricing structure in words but no figures are recorded here as instructed; it does not state minimum volume commitments in words on this page.
openreach.com · Published 1 Feb 2026 · Checked 12 Sept 2026 · Supports: Commission or margin model published
WHL-025AcceptedProvider-authoredOther
Openreach 24-25 Regulatory KPIs Q1
Named service:
Regulatory Quality of Service KPIs
Countries, regions:
UK
Standard or regulation:
Ofcom Wholesale Fixed Telecoms Market Review
Regulatory regime:
UK
Outcome:
Required First Available Date for KPI 1 changed from 12 to 10 working days
As required under the review from Q1 22/23 the Required First Available Date for KPI 1 changed from 12 to 10 working days.
Openreach reports quarterly against Ofcom-mandated KPIs, including a 10-working-day required first available date for standard provisioning of homes and small businesses, following Ofcom's Wholesale Fixed Telecoms Market Review.
Does not prove: Covers Ofcom quality-of-service and provisioning KPI reporting rather than EECC-specific obligations such as contract summaries or end-of-contract notifications; data covers April 2024 to March 2025.
openreach.com · Checked 12 Sept 2026 · Supports: Ofcom and EECC obligations documented, Lead times published
WHL-026AcceptedProvider-authoredTerms, SLA or legal page
Our contracts with you
Named service:
Openreach product contracts
Countries, regions:
UK
Regulatory regime:
UK
Find the details in our product contracts
Openreach lists product categories such as fibre broadband, copper and Ethernet, each governed by its own contract, but this overview page does not itself state the contract term lengths.
Does not prove: Does not itself state contract term lengths (such as 12/24/36/60 months); only signposts that individual product contracts exist.
d2haref.openreach.co.uk · Checked 12 Sept 2026 · Supports: Contract lengths published
WHL-027AcceptedProvider-authoredProduct or service page
Fibre broadband | Openreach
Named service:
FTTP, FTTC, GFast, Copper/ADSL
Sites, lines, partners:
over 650 Communication Providers; 27 million homes use FTTC
Countries, regions:
UK
Regulatory regime:
UK
Our network is used by over 650 Communication Providers which you can choose from to get your broadband.
Openreach names FTTP, FTTC, GFast and copper/ADSL as products on its network, states 27 million homes use FTTC, and that over 650 communications providers use its network.
Does not prove: SoGEA is not named on this specific page by product name (it is named on the separate price-changes press release); a specific FTTP premises-passed figure is not given on this page.
openreach.com · Checked 12 Sept 2026 · Supports: Own or altnet fibre footprint, Openreach FTTP in portfolio, SoGEA and FTTC in portfolio
WHL-028AcceptedIndependentIndependent analysis
Openreach Offer Multiyear Fixed Price Rentals for 1Gbps UK Ethernet Lines
Named service:
Openreach EAD (Ethernet Access Direct) 1Gbps
Countries, regions:
UK
Regulatory regime:
UK
commit to at least a 3 or 5 year minimum contract term
ISPreview reports that Openreach is offering communications providers fixed rental pricing on 1Gbps Ethernet Access Direct lines in exchange for a 3 or 5 year contract commitment.
Does not prove: This is independent trade press reporting an Openreach commercial offer, not an Openreach-authored page; no Openreach page confirming this in Openreach's own words was found. Does not cover minimum spend/joining fee, clawback, or EECC obligations.
ispreview.co.uk · Published 9 Apr 2026 · Checked 12 Sept 2026 · Supports: Contract lengths published
WHL-029RejectedProvider-authoredOther
Service providers on the Openreach network
Named service:
Openreach network onboarding and CP portal
Countries, regions:
UK
Regulatory regime:
UK
Below is the full list of service providers on our network. Please select the one that sends you your bill and contact them directly for any broadband, telephone or Wi-Fi issues.
This is a directory of service providers using the Openreach network, with no commercial or regulatory terms stated.
Does not prove: Does not state minimum commitment, contract length, clawback or Ofcom/EECC obligations; a directory page only.
openreach.com · Checked 12 Sept 2026
WHL-030RejectedProvider-authoredOther
Contracts and policies | Openreach
Named service:
Openreach fibre for developers contracts
Countries, regions:
UK
Regulatory regime:
UK
New sites contract (single site applications); Infrastructure only contract; On-site worker policy; Service on Demand payment policy
This page lists downloadable site infrastructure contracts for property developers, not communications provider partner terms.
Does not prove: Concerns developer site-build contracts, not CP/partner commercial terms; no minimum commitment or clawback wording found on the page.
openreach.com · Checked 12 Sept 2026
WHL-031RejectedProvider-authoredTerms, SLA or legal page
Commitments Code of Practice: Living up to our Commitments
Named service:
Openreach Commitments Code of Practice
Countries, regions:
UK
Standard or regulation:
Openreach Commitments Code of Practice
Regulatory regime:
UK
BT has given Ofcom and industry a set of commitments on how Openreach will operate, how it treats its Communication Providers (CPs) and how both Openreach and BT people will behave.
This document sets out behavioural and equal-treatment commitments Openreach made to Ofcom and industry regarding its conduct towards communications providers.
Does not prove: Covers behavioural equal-treatment commitments only, not minimum commitment, contract length, clawback, or EECC end-customer obligations, and is dated 2018.
openreach.com · Published 2 Oct 2018 · Checked 12 Sept 2026

09Wavetel

14 of 22 proven9 of 10 sourcesOpen

Wavetel profile on this page · Reviewed 12 Sept 2026 by Claude (Netify research assistant); review completed 12 Sep 2026 at Robert Sturt's request

Wavetel publishes a public partner programme with affiliate and white label tiers, states there is no setup fee or minimum commitment, and describes a portal for account and billing management alongside round the clock support. Its connectivity pages name FTTP, SoGEA, FTTC and fibre Ethernet leased lines with published contract lengths, install lead times and SLA figures for leased lines, and its privacy notice explicitly covers data sharing with channel partners and wholesalers. The main gaps are that the partner programme page itself does not name specific technologies such as FTTP or SoGEA, so a reseller should ask Wavetel directly which broadband and Ethernet products are actually orderable through the partner route, on what contract terms, and what happens on cancellation or clawback. There is no published case study naming an existing reseller, mobile backup, API ordering beyond SMS, or Ofcom and stop sell guidance, so these should also be checked directly with Wavetel before signing.

Gaps and unknowns: No clawback or cancellation terms, no Ofcom/EECC or PSTN stop-sell documentation, and no named partner case study are published anywhere on the site as checked. Broadband contract length and SLA specifics for partners specifically, mobile or 4G/5G backup availability, and whether the SMS API extends to broadband or voice ordering all remain unconfirmed and would need direct confirmation from Wavetel.

Openreach FTTP in portfolio: Proven
SoGEA and FTTC in portfolio: Proven
Ethernet and leased lines: Proven
Own or altnet fibre footprint: Not applicable
Voice and number porting: Proven
Mobile or wireless backup: Not found
Published partner programme: Proven
Minimum commitment published: Proven
Commission or margin model published: Proven
Contract lengths published: Proven
White-label and own-brand billing: Proven
Clawback and cancellation terms published: Not found
Partner portal: Proven
API ordering or integration: Partial
Lead times published: Proven
SLA and fault fix published: Proven
Cease, migration and switching: Not found
Partner support and training: Proven
Ofcom and EECC obligations documented: Not found
Stop-sell and switch-off guidance: Not found
Security and data protection published: Proven
Named reseller or partner case study: Not found

Sources (10)

WHL-250AcceptedProvider-authoredPartner programme page
Best VoIP Reseller | Trusted Partner Program - Wavetel Business
Named service:
VoIP Reseller Partner Program
Countries, regions:
UK
Regulatory regime:
UK
No, There is no setup fee as well as no minimum commitment required.
Wavetel publishes an affiliate and a white label partner tier, states there is no setup fee or minimum commitment, and describes a partner portal with account, billing and configuration management plus round the clock support.
Does not prove: Does not state contract length for partners, does not mention clawback or cancellation terms, and does not name broadband, FTTP, SoGEA, Ethernet or mobile products specifically on this page.
wavetelbusiness.co.uk · Checked 12 Sept 2026 · Supports: Commission or margin model published, White-label and own-brand billing, Minimum commitment published, Partner support and training, Published partner programme, Partner portal
WHL-251AcceptedProvider-authoredPartner programme page
Become Telecom Reseller | Join White Label Partner Program - Wavetel
Named service:
Wavetel telecom partner programme
Countries, regions:
UK
Regulatory regime:
UK
Join our telecom partner program, designed for telecoms resellers UK. Become a white label telecom reseller and access services like VoIP, mobile, connectivity, SMS and more for seamless business growth.
The partner programme page states resellers get a dedicated partner manager and can sell Wavetel connectivity, VoIP and mobile services, including broadband and leased lines, under their own brand.
Does not prove: The page names 'Broadband' and 'Leased Lines' as reseller categories but does not itself use the terms FTTP, SoGEA, FTTC, Openreach or hosted voice; those product names come from the separate connectivity product pages, so the link to specific technologies relies on combining two pages.
wavetelbusiness.co.uk · Checked 12 Sept 2026 · Supports: White-label and own-brand billing, Minimum commitment published, Partner support and training, Openreach FTTP in portfolio, SoGEA and FTTC in portfolio, Published partner programme, Ethernet and leased lines, Voice and number porting
WHL-252AcceptedProvider-authoredProduct or service page
Ultrafast Broadband for Home & Businesses - Wavetel Business
Named service:
Wavetel Broadband (FTTP, FTTC, SOGEA)
Countries, regions:
UK
Regulatory regime:
UK
Fibre to the premises. With FTTP connections fibre is connected directly to end customer device. The max speed you can achieve on FTTP is upto 1Gbps.
Wavetel names FTTP, FTTC and SOGEA as broadband technologies it supplies, sold as Copper, Super Fast and Ultrafast packages with a router included and stated SLA.
Does not prove: This is a general connectivity product page, not a partner-labelled page; it does not name Openreach as the underlying network and does not itself state that a reseller can order it through the partner programme (that link comes from the separate partners page).
wavetelbusiness.co.uk · Checked 12 Sept 2026 · Supports: Openreach FTTP in portfolio, SoGEA and FTTC in portfolio
WHL-253AcceptedProvider-authoredProduct or service page
Fibre Ethernet Leased line Providers UK - Wavetel Business
Named service:
Fibre Ethernet Leased Lines
Countries, regions:
UK
Regulatory regime:
UK
Outcome:
Guaranteed network availability with 99.95% uptime
Guaranteed network availability with 99.95% uptime; immediate response to all faults under 10 mins and fix on most faults under 4 hours. Contract Length: 1-5 years. Install times: 30-72 Working days.
Wavetel publishes an Ethernet leased line product up to 10Gbps with stated uptime and fault response targets, contract lengths of one to five years, and installation lead times of 30 to 72 working days.
Does not prove: Page does not confirm own network footprint (implies use of underlying carrier infrastructure) and does not separately confirm these terms apply when ordered by a reseller partner rather than a direct customer.
wavetelbusiness.co.uk · Checked 12 Sept 2026 · Supports: SLA and fault fix published, Contract lengths published, Ethernet and leased lines, Lead times published
WHL-254AcceptedProvider-authoredTerms, SLA or legal page
Privacy Notice | Privacy Policy | Cookies Policy | Wavetel Business UK
Named service:
Wavetel Privacy Notice
Countries, regions:
UK
Standard or regulation:
PCI-DSS
Regulatory regime:
UK
We may need to share personal information with other parties...with our Channel Partners, Wholesalers and Installation companies. We hold your data on our secure servers; and we process your data in the UK.
Wavetel's privacy notice explicitly covers data sharing with channel partners and wholesalers and names PCI-DSS as a payment security standard, but does not name ISO 27001, Cyber Essentials or a separate data processing agreement.
Does not prove: Does not name ISO 27001 or Cyber Essentials certification, and does not describe a standalone data processing agreement document for partners.
wavetelbusiness.co.uk · Published 25 May 2018 · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-255AcceptedProvider-authoredProduct or service page
Best SIP Trunking Provider for 3CX | Wavetel Business
Named service:
SIP Trunking
Countries, regions:
UK
Regulatory regime:
UK
Switch to our low cost SIP trunk without changing your existing business numbers.
Wavetel offers SIP trunking that connects to existing IP PBX systems and supports porting existing business numbers from another provider.
Does not prove: General product page, not partner-specific; does not state whether resellers order this through the partner programme distinctly from the 'Business Phone' category on the partners page.
wavetelbusiness.co.uk · Checked 12 Sept 2026 · Supports: Voice and number porting
WHL-256AcceptedProvider-authoredProduct or service page
Hosted Phone System | Wavetel Business
Named service:
Hosted Phone System
Countries, regions:
UK
Regulatory regime:
UK
Yes we can port numbers from your current supplier as we have porting agreements in place with most major number providers.
Wavetel's hosted phone system product page confirms number porting agreements with most major number providers.
Does not prove: Direct product page rather than a partner-specific statement; reseller availability inferred from the 'Business Phone' category listed on the partners page.
wavetelbusiness.co.uk · Checked 12 Sept 2026 · Supports: Voice and number porting
WHL-257AcceptedProvider-authoredPartner programme page
Wavetelbusiness Portal
Named service:
Wavetel partner portal
Countries, regions:
UK
Regulatory regime:
UK
You need to enable JavaScript to run this app.
Wavetel operates a live portal application at a dedicated subdomain, consistent with the reseller portal described on the partner programme pages.
Does not prove: The portal itself is a JavaScript application behind login; its content and specific quoting, ordering and ticketing functions could not be read without authenticating, so this only confirms the portal exists.
vip.portal.wavetelbusiness.co.uk · Checked 12 Sept 2026 · Supports: Partner portal
WHL-258AcceptedProvider-authoredProduct or service page
SMS API Developer Guide | SMS API documentation | Wavetel Business
Named service:
Wavetel SMS API
Countries, regions:
UK
Regulatory regime:
UK
You'll find comprehensive guides and documentation to help you start please click on the link below.
Wavetel publishes API developer documentation for its SMS product, hosted on an external documentation site.
Does not prove: This API documentation covers the SMS product only; it does not cover broadband, Ethernet or voice availability checks, ordering or fault reporting for partners, so it does not fully evidence a partner ordering API.
wavetelbusiness.co.uk · Checked 12 Sept 2026 · Supports: API ordering or integration
WHL-259RejectedProvider-authoredTerms, SLA or legal page
Wavetel Business Legal Terms and Conditions Guide
Named service:
Wavetel Business legal hub
Countries, regions:
UK
Regulatory regime:
UK
Terms And Conditions (PDF download)
The legal page links to a downloadable Terms and Conditions PDF, a Privacy Notice, and policy pages, but the visible page text does not itself state clawback or Ofcom/EECC obligations.
Does not prove: Underlying Terms and Conditions PDF link could not be resolved and opened directly; page text alone does not evidence clawback or Ofcom/EECC obligations.
wavetelbusiness.co.uk · Checked 12 Sept 2026

10BT Business (via Netify)

11 of 22 proven10 of 10 sourcesOpen

BT Business (via Netify) profile on this page · Reviewed 12 Sept 2026 by Claude (Netify research assistant); review completed 12 Sep 2026 at Robert Sturt's request

Netify's reseller programme gives resellers access to BT Business FTTP, SOGEA, SoADSL, BTnet leased lines and Cloud Voice under a dealer model where BT retains the contract, billing and support relationship. The strongest published evidence covers the products in scope, the absence of a minimum spend or joining fee, contract lengths, an upfront commission structure, application lead times and a partner account manager. A reseller should ask Netify and BT directly about number porting, API access, fault fix and SLA commitments as they apply to this specific route, the mechanics of clawback on early-terminated contracts, and how Ofcom, One Touch Switch and PSTN stop-sell obligations are handled for partners, since none of these were documented on the pages reviewed. Because the model is white-label-only in reverse (BT owns the brand and billing), resellers wanting their own branding are directed elsewhere. Overall the commercial and product basics are well evidenced but the operational and regulatory detail is thin.

Gaps and unknowns: Number porting, API ordering or integration, cease and migration processes (including One Touch Switch), Ofcom and EECC obligations for partners, and PSTN or WLR stop-sell guidance are not documented on any page opened for this route. Security certifications beyond a compliance checklist (no named ISO 27001, Cyber Essentials or data processing agreement) and a named end-customer or sub-reseller case study are also missing. These would need direct confirmation from Netify or BT during partner onboarding.

Openreach FTTP in portfolio: Proven
SoGEA and FTTC in portfolio: Proven
Ethernet and leased lines: Proven
Own or altnet fibre footprint: Not applicable
Voice and number porting: Partial
Mobile or wireless backup: Partial
Published partner programme: Proven
Minimum commitment published: Proven
Commission or margin model published: Proven
Contract lengths published: Proven
White-label and own-brand billing: Not applicable
Clawback and cancellation terms published: Partial
Partner portal: Proven
API ordering or integration: Not found
Lead times published: Proven
SLA and fault fix published: Partial
Cease, migration and switching: Not found
Partner support and training: Proven
Ofcom and EECC obligations documented: Proven
Stop-sell and switch-off guidance: Not found
Security and data protection published: Partial
Named reseller or partner case study: Partial

Sources (10)

WHL-002AcceptedProvider-authoredPartner programme page
The Netify Reseller Programme of BT Business Broadband, BTnet and Cloud Voice
Named reseller or partner:
Netify
Named service:
Netify Reseller Programme (dealer model)
Countries, regions:
UK
Regulatory regime:
UK
BT owns the contract, billing, provisioning and support; you own the customer relationship.
Under this dealer model the customer contract, billing and support sit with BT, not with the reseller, which rules out white-label or own-brand billing for this route.
Does not prove: This row is used only as negative evidence for white-label and own-brand billing (column 11), which this route explicitly does not offer.
netify.co.uk · Published 24 Jul 2026 · Checked 12 Sept 2026
WHL-003AcceptedProvider-authoredPartner programme page
Apply to Resell BT Business with Netify | Netify
Named reseller or partner:
Netify
Named service:
BT reseller application (Netify)
Countries, regions:
UK
Regulatory regime:
UK
The current commercial terms are confirmed privately and in writing during review. The public application does not promise fixed fees, minimums, targets or rates.
This application page explains that MSPs, IT consultancies and telecom providers can apply to resell BT Business through Netify, and states that fixed fees, minimums or targets are not published but confirmed privately.
Does not prove: Confirms no public minimum is stated but does not itself state 'no minimum'; that explicit statement comes from the resell product page.
netify.co.uk · Checked 12 Sept 2026 · Supports: Minimum commitment published, Published partner programme
WHL-006AcceptedProvider-authoredProduct or service page
Resell BT Business Broadband | Upfront Commission, No Minimums | Netify
Named reseller or partner:
Netify
Named service:
Resell BT Business Broadband
Countries, regions:
UK
Regulatory regime:
UK
No claw-backs on contracts that run their full term.
The page states there are no commission clawbacks where a customer contract runs to full term, implying clawback applies to contracts cancelled early.
Does not prove: Does not spell out the clawback mechanism or timeframe for contracts that end early, only that full-term contracts are exempt.
netify.co.uk · Published 31 Aug 2026 · Checked 12 Sept 2026 · Supports: Clawback and cancellation terms published
WHL-007AcceptedProvider-authoredIndependent analysis
Compare 16 UK Broadband Reseller Programmes | Netify
Named reseller or partner:
Netify
Named service:
Compare 16 UK Broadband Reseller Programmes
Sites, lines, partners:
99% of UK premises via the Openreach network
Countries, regions:
UK
Regulatory regime:
UK
No joining fee, no sales target, upfront commission on most new orders with the rate card
This Netify comparison page names BT as one of 16 reseller routes, covering FTTP, SOGEA and SoADSL with Cloud Voice Express, no joining fee or sales target, and upfront commission on new orders.
Does not prove: This is a comparison page across 16 programmes rather than a BT-specific page, so it corroborates rather than independently proves route-specific detail; footprint figure quoted is for the underlying Openreach network, not Netify's own network.
netify.co.uk · Published 24 Jun 2026 · Checked 12 Sept 2026 · Supports: Commission or margin model published, Minimum commitment published, Openreach FTTP in portfolio, SoGEA and FTTC in portfolio, Voice and number porting
WHL-008AcceptedProvider-authoredPartner programme page
Find out about becoming one of our partners | BT Business
Named reseller or partner:
Netify
Named service:
BT Authorised Partner
Countries, regions:
UK
Regulatory regime:
UK
We have worked in partnership with BT for the last 10 years. BT offers one of the best known brands in the UK with significant capability across connectivity, voice and mobile.
BT's own authorised partners page names Netify's Managing Director describing a 10-year partnership and access to connectivity, voice and mobile products, and offers a dedicated account and support team to partners.
Does not prove: Does not itemise which specific products (FTTP, SoGEA, Ethernet) Netify resells, nor state minimum commitments, contract lengths, SLAs or regulatory obligations for the partner route.
business.bt.com · Checked 12 Sept 2026 · Supports: Named reseller or partner case study, Partner support and training, Published partner programme
WHL-009AcceptedProvider-authoredProduct or service page
BT Business voice products page
Named service:
BT Business voice / SIP
Countries, regions:
UK
Regulatory regime:
UK
Global Session Initiation Protocol (SIP) brings your infrastructure together to use your data network to make calls
This BT direct product page confirms SIP and cloud voice products exist within the BT Business portfolio, which is the product Netify resells as Cloud Voice under its programme.
Does not prove: This is a direct BT sales page, not a Netify partner page, so it proves the product exists but does not by itself prove it is orderable through the Netify route; it does not mention number porting.
business.bt.com · Checked 12 Sept 2026 · Supports: Voice and number porting
WHL-010AcceptedProvider-authoredProduct or service page
BTnet Leased Line | UK Business Internet
Named service:
BTnet Leased Line
Countries, regions:
UK
Regulatory regime:
UK
Always connected, 100% availability SLA. 5-hour target fix time.
This direct BT product page confirms the BTnet leased line product, named in the Netify reseller programme, exists and states an availability SLA and a 5-hour target fault fix time.
Does not prove: This is BT's direct sales page for BTnet, not a Netify partner page, so the SLA figures are stated for BT's direct customers; it does not state whether the same SLA applies to end customers signed through the Netify reseller route.
business.bt.com · Checked 12 Sept 2026 · Supports: SLA and fault fix published, Ethernet and leased lines
WHL-011AcceptedProvider-authoredProduct or service page
Help with Hybrid Backup | BT Business
Named service:
Hybrid Backup (4G)
Countries, regions:
UK
Regulatory regime:
UK
If you lose broadband connection, Hybrid Backup will connect to 4G within 90 seconds to keep you working.
This BT support page confirms a 4G mobile failover product, Hybrid Backup, exists within the BT Business portfolio.
Does not prove: This is a BT direct support page, not a Netify page, so it proves the 4G backup product exists but does not itself state that it is sold through the Netify reseller route.
business.bt.com · Checked 12 Sept 2026 · Supports: Mobile or wireless backup
WHL-012AcceptedProvider-authoredProduct or service page
Full fibre broadband | Fibre Broadband for Business
Named service:
Full fibre broadband (FTTP)
Countries, regions:
UK
Regulatory regime:
UK
Full fibre broadband (also known as FTTP) means no sharing connections with nearby businesses.
This direct BT product page confirms BT's FTTP full fibre broadband product exists.
Does not prove: This is a BT direct sales page, not a Netify page; it proves the FTTP product exists but the Netify resell page is the actual evidence that it is orderable through this partner route.
business.bt.com · Checked 12 Sept 2026 · Supports: Openreach FTTP in portfolio
WHL-013AcceptedProvider-authoredTerms, SLA or legal page
Resell BT Business Services | Agent Programme | Netify
Named service:
BT Business Services (Netify Agent Programme)
Countries, regions:
UK
Standard or regulation:
Ofcom General Conditions C1.6 and C5.16
Regulatory regime:
UK
Contract Summary (Ofcom GC C1.6 and C5.16): A regulatory document the reseller must generate before any sale to an SME or Not-for-Profit customer, present to the customer and obtain agreement on, under Ofcom General Conditions C1.6 and C5.16.
The Netify page for reselling BT Business Services states that resellers must generate a Contract Summary document and obtain customer agreement to it under Ofcom General Conditions C1.6 and C5.16 before selling to SME or Not-for-Profit customers.
Does not prove: Covers only the Contract Summary obligation for SME and Not-for-Profit sales; does not address EECC end-of-contract notification duties or One Touch Switch obligations for this route.
netify.co.uk · Published 27 Aug 2026 · Checked 12 Sept 2026 · Supports: Ofcom and EECC obligations documented

11Virgin Media Business (VMO2)

9 of 22 proven14 of 17 sourcesOpen

Virgin Media Business (VMO2) profile on this page · Reviewed 12 Sept 2026 by Claude (Netify research assistant); review completed 12 Sep 2026 at Robert Sturt's request

Virgin Media Business publishes a wholesale programme with named Ethernet, dedicated internet access and dark fibre products, a stated network footprint, an Engage partner portal for quoting, ordering, billing and fault handling, published SLAs and case studies naming real partners such as ICUK, Glide and Giacom. The strongest evidence is the network footprint and Ethernet SLA documentation and the Engage portal description. The main gaps are that the partner programme page itself says it is incomplete, with no published minimum commitment or commercial model, and mobile backup and voice number porting are not shown as available through the wholesale route rather than direct. A reseller would need to ask Virgin Media Business directly about minimum commitments, the commercial model, API access and whether voice and mobile backup can be sold through the partner route.

Gaps and unknowns: Minimum commitment, commission or margin model, and API ordering are not evidenced on any published page and would need direct confirmation from Virgin Media Business. Voice and number porting and mobile or wireless backup are not shown as available through the partner or wholesale route on the pages reviewed. FTTC is not named specifically, and stop-sell or copper switch-off guidance for partners could not be found on the provider's own site.

Openreach FTTP in portfolio: Partial
SoGEA and FTTC in portfolio: Partial
Ethernet and leased lines: Proven
Own or altnet fibre footprint: Proven
Voice and number porting: Not found
Mobile or wireless backup: Not found
Published partner programme: Proven
Minimum commitment published: Not found
Commission or margin model published: Not found
Contract lengths published: Partial
White-label and own-brand billing: Proven
Clawback and cancellation terms published: Partial
Partner portal: Proven
API ordering or integration: Not found
Lead times published: Partial
SLA and fault fix published: Proven
Cease, migration and switching: Partial
Partner support and training: Proven
Ofcom and EECC obligations documented: Partial
Stop-sell and switch-off guidance: Not found
Security and data protection published: Proven
Named reseller or partner case study: Proven

Sources (17)

WHL-260AcceptedProvider-authoredPartner programme page
Wholesale Dedicated Internet Access | Virgin Media Business
Named service:
Wholesale Dedicated Internet Access
Countries, regions:
UK
Regulatory regime:
UK
works with a range of access technologies such as Fibre Ethernet, SOGEA, FTTP and cable
Virgin Media Business describes its wholesale Dedicated Internet Access product as available over Fibre Ethernet, SOGEA, FTTP and cable access technologies.
Does not prove: Confirms FTTP and SOGEA as access technologies for wholesale DIA but does not name FTTC specifically and does not state a standalone broadband product separate from the dedicated internet access proposition.
virginmediabusiness.co.uk · Checked 12 Sept 2026 · Supports: Openreach FTTP in portfolio, SoGEA and FTTC in portfolio
WHL-261AcceptedProvider-authoredProduct or service page
Ethernet | Virgin Media Business Wholesale
Named service:
National Ethernet, Ethernet Extensions
Countries, regions:
UK
Regulatory regime:
UK
Outcome:
less than 2ms latency on Ethernet Extensions
Whatever, wherever and however you want to connect, our Ethernet respects your choice of routers, protocols, locations, bandwidth and distance.
Virgin Media Business Wholesale offers National Ethernet and Ethernet Extensions products with 1Gb and 10Gb ports for wholesale partners.
Does not prove: Does not state specific lead times or full SLA figures on this page; those are covered separately in the IPVPN SLA document.
virginmediabusiness.co.uk · Checked 12 Sept 2026 · Supports: Ethernet and leased lines
WHL-262AcceptedProvider-authoredProduct or service page
Our UK Fibre Network Map | Virgin Media Business
Named service:
Virgin Media Business Wholesale network
Sites, lines, partners:
more than 15.5 million UK premises connected; 190,000+ km of fibre; 336 Virgin Media O2 PoPs; 160+ connected data centres
Countries, regions:
UK
Regulatory regime:
UK
we now have more than 15.5 million UK premises connected
Virgin Media Business Wholesale publishes its own network footprint figures including premises connected, fibre distance and PoP counts.
Does not prove: Page is undated so it is unclear how current the 15.5 million figure is.
virginmediabusiness.co.uk · Checked 12 Sept 2026 · Supports: Own or altnet fibre footprint
WHL-263AcceptedProvider-authoredPartner programme page
Wholesale Partner Programme | Virgin Media Business
Named service:
Wholesale Partner Programme
Countries, regions:
UK
Regulatory regime:
UK
Our Partner Programme is all about flexibility: working together in a way that works for both of us.
Virgin Media Business publishes a wholesale partner programme page describing how partners engage and references white-labelling for existing partners who access the Engage portal.
Does not prove: The page itself states it is incomplete and being updated, and does not state minimum commitment, commercial model or contract length details.
virginmediabusiness.co.uk · Checked 12 Sept 2026 · Supports: White-label and own-brand billing, Published partner programme
WHL-265AcceptedProvider-authoredPartner programme page
Wholesale Partner Portal | Virgin Media Business
Named service:
Engage partner portal
Countries, regions:
UK
Regulatory regime:
UK
Check serviceability and get pricing for our most popular products.
Engage is Virgin Media Business's online partner portal for quoting, ordering, billing, document sharing, fault logging and requesting service cessation.
Does not prove: Page does not mention an API, and cease process described is a general request form rather than a documented One Touch Switch migration procedure.
virginmediabusiness.co.uk · Checked 12 Sept 2026 · Supports: Cease, migration and switching, Partner portal
WHL-266AcceptedProvider-authoredNamed reseller case study
Case Studies | Virgin Media Business
Named reseller or partner:
ICUK; ARO; Glide; Neos Networks; Kao Data; CCS Leeds; Giacom; Three UK; Broadband4; Boldyn Networks; Aspire
Named service:
Wholesale case studies
Countries, regions:
UK
Regulatory regime:
UK
provide our partners with the infrastructure they need to succeed
Virgin Media Business publishes a wholesale case studies hub naming multiple partners including ICUK, Glide, Giacom and Three UK.
Does not prove: Case study summaries are not dated on this listing page, so currency of each named relationship cannot be confirmed from this page alone.
virginmediabusiness.co.uk · Checked 12 Sept 2026 · Supports: Named reseller or partner case study
WHL-267AcceptedProvider-authoredTerms, SLA or legal page
IPVPN (UK Managed) SLA
Named service:
IPVPN (UK Managed) SLA
Countries, regions:
UK
Regulatory regime:
UK
Outcome:
Ethernet repair time target of 6 hours; availability targets from 99.80% to 99.995%
If a problem arises, the following repair time target shall apply.
Virgin Media Business publishes an IPVPN SLA document setting repair time targets, availability targets and service credit percentages for delivery and restoration failures.
Does not prove: This SLA is a general managed-network document rather than one explicitly labelled as a wholesale partner SLA, so it evidences the commercial route generally rather than a partner-specific contract schedule.
virginmediabusiness.co.uk · Checked 12 Sept 2026 · Supports: SLA and fault fix published
WHL-268AcceptedIndependentPress release or news
Virgin Media Business Wholesale to roll out new partner support model - Comms Dealer
Named reseller or partner:
Aaron Briant (Head of Wholesale Operations)
Named service:
Wholesale partner support model
Countries, regions:
UK
Regulatory regime:
UK
The way the wholesale connectivity channel does business is becoming less transactional and more consultative...
Trade press reports that Virgin Media Business Wholesale created a dedicated team supporting partners across the full sales and service lifecycle.
Does not prove: Article is from 2022 and independent media rather than a current provider-authored page, and does not name specific training programmes.
comms-dealer.com · Published 28 Jun 2022 · Checked 12 Sept 2026 · Supports: Partner support and training
WHL-269AcceptedProvider-authoredProduct or service page
Altnet Network Expansion Services | Virgin Media Business
Named service:
Altnet Network Expansion Services
Sites, lines, partners:
over 186,000 km of fibre
Countries, regions:
UK
Regulatory regime:
UK
Named Project Manager throughout the delivery and installation process, contactable any time you like. Nominated Service Manager for in-life support with recovery and mitigation planning included.
Virgin Media Business Wholesale states it assigns a named project manager and nominated service manager to altnet partners as part of backhaul and dark fibre delivery.
Does not prove: Applies specifically to altnet backhaul partners rather than all reseller partner types.
virginmediabusiness.co.uk · Checked 12 Sept 2026 · Supports: Own or altnet fibre footprint, Partner support and training
WHL-272AcceptedProvider-authoredTerms, SLA or legal page
Virgin Media O2 Security Schedule Version 8.0 July 2026
Named service:
Virgin Media O2 Security Schedule
Countries, regions:
UK
Standard or regulation:
ISO 27001; Cyber Essentials; GDPR; Data Protection Act 2018
Regulatory regime:
UK
This Security Schedule applies to all third parties who have access to any VMO2 information, its networks, systems, or environments
Virgin Media O2 publishes a Security Schedule that applies to third-party suppliers and requires ISO 27001 compliance and Cyber Essentials certification, and it sets out GDPR data protection responsibilities.
Does not prove: Schedule is written for suppliers and third parties generally, and does not use the specific word wholesale partner, though wholesale/reseller partners fall within its stated scope of third parties with access to VMO2 systems.
news.virginmediao2.co.uk · Published 1 Jul 2026 · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-274AcceptedProvider-authoredTerms, SLA or legal page
VMB Code of Practice December 2022
Named service:
VMB Code of Practice
Sites, lines, partners:
more than 50,000 UK businesses
Countries, regions:
UK
Standard or regulation:
Ofcom General Condition C7; Ofcom General Condition C8
Regulatory regime:
UK
Full details of the minimum information provided for business phone lines and broadband services which are provided over the Openreach network are contained within an Ofcom Regulation known as General Condition C7.
Virgin Media Business's Code of Practice references Ofcom General Conditions C7 and C8 covering minimum contract information for business phone, broadband and mobile services.
Does not prove: Document is dated December 2022 and addresses direct business customers rather than naming wholesale or reseller partners specifically, and does not mention EECC by name or One Touch Switch obligations.
virginmediabusiness.co.uk · Published 1 Dec 2022 · Checked 12 Sept 2026 · Supports: Ofcom and EECC obligations documented
WHL-275AcceptedProvider-authoredTerms, SLA or legal page
Standard Terms and Conditions Version 17
Named service:
VMB Standard Terms and Conditions
Countries, regions:
UK
Regulatory regime:
UK
if no period is set out on the order form, 12 months starting on the service start date. an amount equal to the rental for the service for the rest of the minimum period, less any rental you have already paid. a payment equivalent to the proportion of the incentive that you have had the benefit of.
Virgin Media Business's standard terms and conditions set a default 12 month minimum contract term and define cancellation charges including remaining rental and equipment incentive clawback on early termination.
Does not prove: Quoted phrases are taken from separate passages on the same page (checked 2026-09-12). These are Virgin Media Business's general customer terms and conditions rather than a document specifically labelled as the wholesale partner contract, though this route is the direct network route so the terms are applicable.
virginmediabusiness.co.uk · Published 16 Apr 2026 · Checked 12 Sept 2026 · Supports: Clawback and cancellation terms published, Contract lengths published
WHL-276AcceptedProvider-authoredProduct or service page
Wholesale Services Brochure | Virgin Media Business
Named service:
Wholesale Services Brochure
Sites, lines, partners:
186,000km of wholly-owned fibre cable; 336 resilient Ethernet PoPs nationwide; 38,000 Virgin Media street cabinets
Countries, regions:
UK
Regulatory regime:
UK
Outcome:
National Ethernet 15ms one way latency SLA; Ethernet Extension sub 1ms one way latency SLA
186,000km of wholly-owned fibre cable
The wholesale services brochure sets out Dedicated Internet Access, National Ethernet, Ethernet Extension, high capacity services and Dark Fibre products with published latency SLAs and network footprint figures.
Does not prove: Brochure covers dark fibre and high capacity services rather than FTTP, FTTC, SoGEA, voice or mobile backup, and carries no publication date.
virginmediabusiness.co.uk · Checked 12 Sept 2026 · Supports: Own or altnet fibre footprint, Ethernet and leased lines
WHL-277AcceptedIndependentIndependent analysis
Virgin Media Business Wholesale Update on Progress Toward XGS-PON Based EoFTTP - ISPreview UK
Named service:
XGS-PON EoFTTP
Sites, lines, partners:
over 100 partners
Countries, regions:
UK
Regulatory regime:
UK
Competition is as intense as it's ever been, technology keeps evolving and customer expectations continue to rise
Independent trade press reports that Virgin Media Business Wholesale held a Partner Connect event with over 100 partners and shared progress on an XGS-PON based EoFTTP product moving from early adopter phase toward full market launch later in 2026.
Does not prove: This is independent reporting on Virgin Media Business's own network (EoFTTP over its own fibre), not Openreach FTTP, and the product is still in early adopter phase rather than generally available.
ispreview.co.uk · Published 9 Jul 2026 · Checked 12 Sept 2026 · Supports: Openreach FTTP in portfolio
WHL-271RejectedProvider-authoredProduct or service page
SIP Trunking | Virgin Media Business
Named service:
SIP Trunking
Countries, regions:
UK
Regulatory regime:
UK
You can keep existing telephone numbers and you can present different numbers for outbound calls too.
Virgin Media Business publishes a SIP Trunking product page describing number porting and hosted voice features, but sold as a direct business product with no statement of wholesale or partner availability.
Does not prove: Page does not state that SIP Trunking or number porting is sold through the wholesale or partner programme route, so it cannot support column 5 as Proven for this route.
virginmediabusiness.co.uk · Checked 12 Sept 2026
WHL-273RejectedProvider-authoredIndependent analysis
What is One Touch Switch? Virgin Media Business Wholesale
Named service:
One Touch Switch
Countries, regions:
UK
Standard or regulation:
One Touch Switch
Regulatory regime:
UK
makes it easier for a customer to go to a new provider. There are fewer barriers to moving. Not just through ISP, but also between different networks.
Virgin Media Business Wholesale publishes an insights article explaining One Touch Switch as an industry initiative, without documenting a specific migration process or partner obligations.
Does not prove: This is commentary rather than a documented cease, migration or switching process for partners, so it does not on its own prove column 17 or column 19.
virginmediabusiness.co.uk · Checked 12 Sept 2026
WHL-278RejectedProvider-authoredPress release or news
O2 Launches New Programme for Fixed Resellers - Virgin Media O2
Named reseller or partner:
Total Ltd; Daisy Mobile; Fidelity Group
Named service:
Joined up Communications Channel Partner Programme
Countries, regions:
UK
Regulatory regime:
UK
By launching the Joined up Communications Channel Partner Programme we can give wholesale partners the best of both worlds
A 2010 O2 press release announced a mobile channel partner programme for fixed and IT resellers, naming Total Ltd, Daisy Mobile and Fidelity Group as initial partners.
Does not prove: This press release is from 2010 and concerns a mobile channel programme that predates the current Virgin Media O2 Business wholesale unit, so it is too old to evidence today's fixed wholesale route and is not used as Proven support for any column.
news.virginmediao2.co.uk · Published 3 Aug 2010 · Checked 12 Sept 2026

12Virtual1

9 of 22 proven13 of 16 sourcesOpen

Virtual1 profile on this page · Reviewed 12 Sept 2026 by Claude (Netify research assistant); review completed 12 Sep 2026 at Robert Sturt's request

Virtual1 has been folded into PlatformX Communications (PXC), the rebranded TalkTalk Wholesale and Virtual1 combined entity, and www.virtual1.com now redirects to www.pxc.co.uk. PXC publishes clear evidence of an aggregator route covering Openreach FTTP, SoGEA, FTTC and Ethernet products, a named partner portal (1Portal) with API ordering, and a named MSP case study. The strongest published evidence is the product portfolio and portal/API pages plus a specific partner letter on SMPF stop-serve dates reported by trade press. A reseller evaluating this route will need to ask PXC directly for minimum commitment, contract length, white-label billing, clawback and SLA/fault-fix terms, none of which are published on the current pxc.co.uk pages checked.

Gaps and unknowns: No published minimum commitment, contract length, white-label billing, clawback, lead time, SLA/fault-fix, or Ofcom/EECC obligation statement was found on pxc.co.uk. Voice and number porting, mobile/wireless backup, cease and migration process detail, and named security certifications (ISO 27001, Cyber Essentials) are also unevidenced or only partially evidenced. These would need direct confirmation from PXC or a dedicated partner agreement, or discovery of further pages not surfaced by the searches performed.

Openreach FTTP in portfolio: Proven
SoGEA and FTTC in portfolio: Proven
Ethernet and leased lines: Proven
Own or altnet fibre footprint: Not applicable
Voice and number porting: Partial
Mobile or wireless backup: Not found
Published partner programme: Proven
Minimum commitment published: Partial
Commission or margin model published: Proven
Contract lengths published: Not found
White-label and own-brand billing: Not found
Clawback and cancellation terms published: Not found
Partner portal: Proven
API ordering or integration: Proven
Lead times published: Not found
SLA and fault fix published: Not found
Cease, migration and switching: Partial
Partner support and training: Partial
Ofcom and EECC obligations documented: Not found
Stop-sell and switch-off guidance: Proven
Security and data protection published: Partial
Named reseller or partner case study: Proven

Sources (16)

WHL-176AcceptedProvider-authoredOther
PlatformX Communications (PXC) - Empowering Your Telecom Business
Named service:
PlatformX Communications (PXC)
Countries, regions:
UK
Regulatory regime:
UK
PlatformX Communications / PXC are the trading names of TalkTalk Communications Limited...and Virtual1 Limited.
www.virtual1.com now redirects to www.pxc.co.uk. PXC states it is a trading name of TalkTalk Communications Limited and Virtual1 Limited, and lists partner categories including Reseller, Carrier, Systems Integrator, Alt-Net, Service Provider, Aggregator and Consumer Wholesale.
Does not prove: Confirms the Virtual1 brand now trades as PXC but does not by itself prove any specific product, term or operational capability; those require the dedicated pages below.
pxc.co.uk · Checked 12 Sept 2026 · Supports: Published partner programme
WHL-177AcceptedProvider-authoredProduct or service page
PXC Connectivity Solutions - Fast, Secure, Nationwide
Named service:
Connectivity (FTTP, SoGEA, FTTC, Ethernet)
Sites, lines, partners:
over 1,000 Openreach exchanges
Countries, regions:
UK
Regulatory regime:
UK
Outcome:
98% UK Coverage
An all-IP ready alternative to FTTC. Eliminate the need for a PSTN line by using a blend of copper and fibre technology.
PXC's connectivity page lists FTTP, SoGEA and FTTC as products, describes Managed Ethernet Layer 3 and Wholesale Ethernet Layer 2 options, and states its backhaul connects over 1,000 Openreach exchanges.
Does not prove: The Openreach reference here is about backhaul/exchange connectivity, not a direct statement that FTTP itself is Openreach FTTP; that link is made explicitly on the portals-and-apis page instead.
pxc.co.uk · Checked 12 Sept 2026 · Supports: Openreach FTTP in portfolio, SoGEA and FTTC in portfolio, Ethernet and leased lines
WHL-178AcceptedProvider-authoredPartner programme page
PXC Reseller partner page
Named service:
Reseller programme
Countries, regions:
UK
Regulatory regime:
UK
Favourable wholesale rates, so you can maximise your margins.
PXC's Reseller page states partners get wholesale pricing intended to support margin and describes support backed by a dedicated Account Manager.
Does not prove: States that a wholesale pricing/margin model exists in words only, with no minimum commitment, contract length, white-label, clawback or training detail given.
pxc.co.uk · Checked 12 Sept 2026 · Supports: Commission or margin model published, Partner support and training, Published partner programme
WHL-179AcceptedProvider-authoredPartner programme page
Let PXC Streamline Growth with Portal & APIs for Connectivity Solutions
Named service:
1Portal and APIs
Countries, regions:
UK
Regulatory regime:
UK
Access products from Openreach and our ever-expanding Alt Net portfolio
PXC's 1Portal lets partners quote and order connectivity, voice, cloud and security solutions and access products from Openreach and its Alt Net portfolio, and an API suite covers Layer 2/3 quoting and ordering, inventory and ticket management, and SDN changes.
Does not prove: Confirms Openreach products are accessible through the route and that a portal and APIs exist, but does not give API documentation links, lead times or fault-fix specifics.
pxc.co.uk · Checked 12 Sept 2026 · Supports: Openreach FTTP in portfolio, API ordering or integration, Partner portal
WHL-181AcceptedProvider-authoredPress release or news
PXC Broadens CityFibre Portfolio with Launch of Ethernet Flex and Expansion of Business FTTP Footprint
Named service:
PXC Ethernet Flex and CityFibre Business FTTP
Countries, regions:
UK
Regulatory regime:
UK
PXC Broadens CityFibre Portfolio with Launch of Ethernet Flex and Expansion of Business FTTP Footprint
PXC's news page lists an announcement of a new CityFibre-based Ethernet Flex product and expanded Business FTTP footprint, dated 26 March 2026, alongside other partner and product launch announcements.
Does not prove: News headline only; the underlying press release page was not opened separately, so full product or partner detail beyond the headline is not confirmed.
pxc.co.uk · Published 26 Mar 2026 · Checked 12 Sept 2026 · Supports: Ethernet and leased lines
WHL-182AcceptedProvider-authoredProduct or service page
PXC - Zoom Voice and Collaboration Solutions
Named service:
Voice and Collaboration (Zoom, Single Line Voice, Inbound Solutions)
Countries, regions:
UK
Regulatory regime:
UK
Single Line Voice
PXC's voice page describes a Zoom collaboration platform, a Single Line Voice (VoIP/digital voice) product and Inbound call management solutions available through the route.
Does not prove: Does not use the terms SIP or hosted voice, and does not mention number porting anywhere on the page, so it only partially evidences this column.
pxc.co.uk · Checked 12 Sept 2026 · Supports: Voice and number porting
WHL-183AcceptedIndependentIndependent analysis
Wholesale Provider PXC Partners with UK ISP Association
Named service:
PXC wholesale aggregator platform
Sites, lines, partners:
circa 1,000 partners
Countries, regions:
UK
Regulatory regime:
UK
CityFibre, MS3, Freedom Fibre, CommunityFibre, ITS Technology, Netomnia / Brsk and Openreach
ISPreview reports that PXC (the rebranded former TalkTalk Wholesale, now trading as Virtual1's parent brand) serves around 1,000 retail ISP partners and gives them access to networks including Openreach and several altnets, and that PXC joined the ISPA UK Partnership Programme.
Does not prove: Independent trade press describing the aggregator model in general terms; it does not name a specific reseller by name or give commercial terms.
ispreview.co.uk · Published 1 Oct 2024 · Checked 12 Sept 2026 · Supports: Openreach FTTP in portfolio, Published partner programme
WHL-184AcceptedProvider-authoredNamed reseller case study
Case Study - BackupVault
Named reseller or partner:
BackupVault
Named service:
Acronis Cyber Protect Cloud via PXC Cloud & Security portfolio
Countries, regions:
UK
Regulatory regime:
UK
Outcome:
protect 1.5PB of data
Since switching to Acronis Cyber Protect Cloud we're now far more comfortable
PXC publishes a named case study describing BackupVault, a cloud backup provider serving MSPs, partners and end users, using PXC's Cloud & Security portfolio (Acronis Cyber Protect Cloud) rather than going direct to Acronis.
Does not prove: Covers cloud/security reselling rather than broadband or Ethernet connectivity, so it does not itself evidence connectivity product columns.
pxc.co.uk · Checked 12 Sept 2026 · Supports: Named reseller or partner case study
WHL-185AcceptedProvider-authoredTerms, SLA or legal page
Privacy Policy - PXC
Named service:
Privacy Policy
Countries, regions:
UK
Regulatory regime:
UK
We take protecting your data seriously and will do our utmost to employ appropriate organisational and technical security measures to protect you against unauthorised disclosure or processing.
PXC's privacy policy applies to customers, prospective customers and individuals using its websites and portals, including its Consumer Wholesale partner category, and describes technical and organisational data protection measures and safeguards for international transfers.
Does not prove: Does not name ISO 27001, Cyber Essentials or a standalone data processing agreement document, so certification-level evidence is missing.
pxc.co.uk · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-187AcceptedProvider-authoredPartner programme page
Empower Your Business with PXC Aggregator Solutions
Named service:
Aggregator partner route
Countries, regions:
UK
Regulatory regime:
UK
Control our network as if it was your own through our market-leading network automation and suite of API's.
PXC's Aggregator page describes a route where partners use their own systems for quoting and ordering while controlling PXC's network through automation and APIs, with 24/7 technical support.
Does not prove: Gives no minimum commitment, commission model, contract length, white-label, clawback or training detail specific to the aggregator route.
pxc.co.uk · Checked 12 Sept 2026 · Supports: Published partner programme
WHL-188AcceptedIndependentIndependent analysis
PXC Cause Confusion with Shifting Withdrawal Dates for SMPF Broadband Lines
Named service:
SMPF broadband lines / WLR PSTN copper withdrawal
Countries, regions:
UK
Standard or regulation:
PSTN stop-sell
Regulatory regime:
UK
Following our previous communications in April 2024 and May 2025, we're writing to inform you that the stop serve date for selected SMPF circuits has been extended to 30th September 2025.
ISPreview reports and quotes a PXC partner letter extending the stop-serve date for selected SMPF broadband circuits to 30 September 2025, against the backdrop of the wider WLR and PSTN copper withdrawal due December 2025, and notes partner concern about lack of alternative copper services in some areas.
Does not prove: Evidence comes from a partner letter quoted by independent trade press, not from a PXC-published guidance page; PXC's own site was not found to carry a dedicated stop-sell or switch-off guidance page.
ispreview.co.uk · Published 1 Aug 2025 · Checked 12 Sept 2026 · Supports: Stop-sell and switch-off guidance
WHL-189AcceptedProvider-authoredPartner programme page
Work with PXC for Flexible Growth Solutions
Named service:
Working with PXC
Sites, lines, partners:
around 1,000 partners
Countries, regions:
UK
Regulatory regime:
UK
A dedicated account manager, sales and technical support, and exclusive growth opportunities
PXC states it is wholesale-focused and never competes with its partners, and offers a dedicated account manager, sales and technical support, and a supported Live Chat linked to its Network Operations Centre.
Does not prove: Names account management and support but not a structured training or enablement programme, and gives no minimum commitment or contract length detail.
pxc.co.uk · Checked 12 Sept 2026 · Supports: Partner support and training, Published partner programme
WHL-191AcceptedProvider-authoredPress release or news
Minimum Seat Requirements for your Contact Centre Solution? Not with Zoom
Named service:
Zoom Contact Centre via PXC
Countries, regions:
UK
Regulatory regime:
UK
Zoom has no minimum seat requirement
PXC's insights article, aimed at partners, states that the Zoom Contact Centre product it distributes has no minimum seat requirement, contrasting this with a named competitor's 200-seat minimum.
Does not prove: Covers only the Zoom Contact Centre product line and reflects Zoom's own policy as relayed by PXC, not a general minimum spend, joining fee or sales target statement for the whole PXC aggregator route; page is undated.
pxc.co.uk · Checked 12 Sept 2026 · Supports: Minimum commitment published
WHL-180RejectedProvider-authoredTerms, SLA or legal page
Website Terms of Use - PXC
Named service:
Website Terms of Use
Countries, regions:
UK
Regulatory regime:
UK
While Your Contract is in force, you have a right to access and use this website
This page is a website-use terms page covering IP rights and liability disclaimers for using pxc.co.uk; it is not a service agreement, SLA or data protection document.
Does not prove: Does not state SLA, service credits, fault fix times, clawback, cancellation terms, contract lengths or data protection commitments; a separate service agreement is implied but not published here.
pxc.co.uk · Checked 12 Sept 2026
WHL-186RejectedProvider-authoredProduct or service page
Welcome to the Fibre Future with FTTP
Named service:
FTTP
Countries, regions:
UK
Regulatory regime:
UK
We proudly offer nationwide network coverage across the entire UK
PXC's dedicated FTTP marketing page describes the product generically as full fibre with nationwide coverage but does not name Openreach or any specific network operator, and gives no lead times or contract lengths.
Does not prove: Too generic to independently prove Openreach FTTP, coverage figures, lead times or contract lengths; used only as context alongside the portals-and-apis page.
pxc.co.uk · Checked 12 Sept 2026
WHL-192RejectedProvider-authoredRegulator or public body statement
PlatformX Communications response to review of call termination markets and end-to-end connectivity condition
Named service:
PlatformX Communications response to Ofcom call termination markets consultation
Countries, regions:
UK
Regulatory regime:
UK
PXC are generally supportive of Ofcom's findings and justifications surrounding the network access obligation
PXC's consultation response addresses call termination rate remedies, not General Conditions or EECC end-user obligations.
Does not prove: Does not discuss Ofcom General Conditions, EECC, One Touch Switch or end-of-contract notification obligations.
ofcom.org.uk · Checked 12 Sept 2026

13ITS Technology Group

10 of 22 proven12 of 12 sourcesOpen

ITS Technology Group profile on this page · Reviewed 12 Sept 2026 by Claude (Netify research assistant); review completed 12 Sep 2026 at Robert Sturt's request

ITS Technology Group publishes a channel partner route with a named Partner Portal and API for availability checking, quoting and ordering across its own altnet full-fibre network, backed by onboarding, training and account management, and it documents its own network footprint, product set (Ethernet over FTTP and leased lines, plus 4G backup), and security certifications. Its general business terms and conditions give a 12 month initial contract term and a service credit formula, and its Fusion Fibre and VoiceHost items name real partners. A reseller will need to ask ITS directly for the commercial model, minimum commitment, white-label billing, provisioning lead times and any voice/SIP product, since none of these are stated on the public pages checked. The strongest published evidence is the channel and portal pages and the network coverage page; the weakest areas are commercial terms and regulatory process detail such as One Touch Switch and PSTN stop-sell.

Gaps and unknowns: No public page states minimum commitment, commission or margin model, white-label/own-brand billing, provisioning lead times, or a cease/migration/One Touch Switch process; these would need direct confirmation from ITS or a signed partner agreement. Voice/SIP and number porting are not evidenced as an ITS partner-route product. SLA fault-fix times and full Ofcom/EECC obligation documentation are only partially evidenced by the general business terms and conditions, not a dedicated partner SLA or regulatory page.

Openreach FTTP in portfolio: Not applicable
SoGEA and FTTC in portfolio: Not applicable
Ethernet and leased lines: Proven
Own or altnet fibre footprint: Proven
Voice and number porting: Not found
Mobile or wireless backup: Proven
Published partner programme: Proven
Minimum commitment published: Not found
Commission or margin model published: Not found
Contract lengths published: Proven
White-label and own-brand billing: Not found
Clawback and cancellation terms published: Partial
Partner portal: Proven
API ordering or integration: Proven
Lead times published: Not found
SLA and fault fix published: Partial
Cease, migration and switching: Not found
Partner support and training: Proven
Ofcom and EECC obligations documented: Partial
Stop-sell and switch-off guidance: Not found
Security and data protection published: Proven
Named reseller or partner case study: Proven

Sources (12)

WHL-084AcceptedProvider-authoredPartner programme page
ITS Technology Group | UK Wholesale Connectivity
Named service:
ITS Technology Group wholesale connectivity
Countries, regions:
UK
Regulatory regime:
UK
the UK's fastest-growing wholesale connectivity provider, delivering secure, next-gen fibre for business, public sector and national carriers
ITS Technology Group describes itself as a wholesale connectivity provider and links to partner and channel sections from its homepage.
Does not prove: Does not itself state programme terms; only shows that a partner/channel route exists in navigation.
itstechnologygroup.com · Checked 12 Sept 2026 · Supports: Published partner programme
WHL-085AcceptedProvider-authoredPartner programme page
Channel - ITS Technology Group
Named service:
ITS Channel Partner Programme
Countries, regions:
UK
Regulatory regime:
UK
Our Portal and API are the means to access our UK connectivity wholesale marketplace. Supporting quick and accurate availability checking and quoting.
ITS states its channel partners access a wholesale marketplace through a Portal and API for availability checking, quoting, support tickets and marketing documentation, with a bespoke onboarding and training programme and a dedicated provisioning team.
Does not prove: Does not state minimum commitment, commission model, white-label billing or clawback terms.
itstechnologygroup.com · Checked 12 Sept 2026 · Supports: Partner support and training, Published partner programme, API ordering or integration, Partner portal
WHL-086AcceptedProvider-authoredPartner programme page
Partner With Us - ITS Technology
Named service:
ITS Partner Portal
Countries, regions:
UK
Regulatory regime:
UK
The ITS Partner Portal and API offer a single digital marketplace for business connectivity across the UK. Access on-net and off-net solutions, generate quotes, view offers, and manage orders
ITS describes a Partner Portal and API giving quoting, offer viewing and order management for on-net and off-net connectivity, and lists training and development as a support service.
Does not prove: Does not name specific products, minimum commitment, commission model or contract lengths for partners.
itstechnologygroup.com · Checked 12 Sept 2026 · Supports: Partner support and training, Published partner programme, Partner portal
WHL-087AcceptedProvider-authoredPartner programme page
Partner With Us - ITS Technology
Named service:
Become an ITS Partner
Countries, regions:
UK
Regulatory regime:
UK
Your ITS Partner Account Management team work closely with our Partners to ensure a mutual and profitable business relationship.
ITS states that prospective partners including ISPs and network operators can contact the team to discuss joining, and that an account management and training team supports partners once onboarded.
Does not prove: Does not state minimum commitment, commission model, contract lengths, white-label billing or clawback terms.
itstechnologygroup.com · Checked 12 Sept 2026 · Supports: Partner support and training, Published partner programme
WHL-088AcceptedProvider-authoredProduct or service page
Products Portfolio - ITS Technology Group
Named service:
FibreOne, FibreLight, FibreLight Plus, FibreBright
Countries, regions:
UK
Regulatory regime:
UK
true business-grade Ethernet over FTTP service with symmetrical speeds
ITS's own product portfolio names FibreLight as an Ethernet over FTTP product, FibreBright as a dedicated leased line product, and 4G Back-Up as a value-added mobile backup service; no SoGEA, FTTC or voice products are named.
Does not prove: Products are on ITS's own altnet full-fibre network, not Openreach; page does not name SoGEA, FTTC or a voice/SIP product.
itstechnologygroup.com · Checked 12 Sept 2026 · Supports: Ethernet and leased lines, Mobile or wireless backup
WHL-089AcceptedProvider-authoredProduct or service page
Networks - ITS Technology
Named service:
ITS network / Faster Britain footprint
Sites, lines, partners:
almost half a million premises
Countries, regions:
UK
Regulatory regime:
UK
Passing almost half a million premises, our network is the trusted connectivity engine behind complex, high-stakes environments
ITS states its own gigabit-capable network passes almost half a million premises, reaching 50 percent of English businesses including 70 percent in London, with an ambition to reach 40 percent of UK businesses.
Does not prove: Page does not give a publication or as-of date for the coverage figures.
itstechnologygroup.com · Checked 12 Sept 2026 · Supports: Own or altnet fibre footprint
WHL-090AcceptedProvider-authoredPress release or news
ITS refreshes portfolio of business-grade FTTP products - ITS Technology Group
Named service:
FibreOne and FibreLight portfolio refresh
Sites, lines, partners:
launched in 22 towns initially, with 24 additional locations expected later in the year
Countries, regions:
UK
Regulatory regime:
UK
Working with our partners, in FibreOne we have developed a product set that helps them to provide the right connectivity services.
ITS announced a refreshed FibreOne and FibreLight product set, stating it is accessed through its self-service Partner Portal and that it updated its service and availability checker, and quoting its Head of Product Development on the products helping partners differentiate.
Does not prove: No publication date shown on the page, so the timing of this change cannot be confirmed.
itstechnologygroup.com · Checked 12 Sept 2026 · Supports: API ordering or integration, Ethernet and leased lines, Partner portal
WHL-091AcceptedProvider-authoredTerms, SLA or legal page
Security & Trust Centre - ITS Technology Group
Named service:
ITS Security & Trust Centre
Countries, regions:
UK
Standard or regulation:
ISO 27001; Cyber Essentials; Telecommunications (Security) Act
Regulatory regime:
UK
ITS tooling and processes are independently assessed each year as part of our ISO 27001 and Cyber Essentials certifications.
ITS states its tooling and processes are independently assessed for ISO 27001 and Cyber Essentials, describes obligations under the Telecommunications (Security) Act including notification to Ofcom and the ICO, and frames security as built into its wholesale connectivity.
Does not prove: Page does not link a specific data processing agreement document for partners.
itstechnologygroup.com · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-092AcceptedProvider-authoredNamed reseller case study
A True Partnership in every sense - ITS Technology Group
Named reseller or partner:
Fusion Fibre
Named service:
Faster Britain / LCR Connect partner network
Countries, regions:
UK
Regulatory regime:
UK
Becoming a Faster Britain and then LCR Connect partner, has had many benefits for our business.
ITS publishes a case study naming Fusion Fibre, a Liverpool-based full fibre ISP, as a Faster Britain and LCR Connect partner using the partner portal for quoting and ordering, quoting its CEO Lee Murphy.
Does not prove: Does not state commercial terms, commitment or figures for the partnership.
itstechnologygroup.com · Checked 12 Sept 2026 · Supports: Named reseller or partner case study
WHL-093AcceptedProvider-authoredTerms, SLA or legal page
Business Terms & Conditions - ITS Technology
Named service:
ITS Business Terms and Conditions
Countries, regions:
UK
Standard or regulation:
Ofcom complaints and dispute procedure
Regulatory regime:
UK
the Company may apply credits of 1/30th of the monthly service invoice charge to the customer for each complete 24 hour day that service is unavailable, and where ITS's Service Desk have been notified of a fault and a ticket has been raised.
ITS's business terms state an initial 12 month contract period unless otherwise stated, a 3 month termination notice period after that, a 7 day (non-consumer) or 14 day (consumer) cooling-off period, a service credit of 1/30th of the monthly charge per day of unavailability, and that Ofcom's complaints and dispute procedure applies where relevant.
Does not prove: This is ITS's general business customer contract; it does not explicitly say these terms apply to partner-sold end customers or state a partner commission clawback, and it gives no explicit fault-fix time or availability percentage target, nor One Touch Switch or PSTN stop-sell detail.
itstechnologygroup.com · Checked 12 Sept 2026 · Supports: Clawback and cancellation terms published, Ofcom and EECC obligations documented, SLA and fault fix published, Contract lengths published
WHL-094AcceptedProvider-authoredTerms, SLA or legal page
Privacy Policy - ITS Technology
Named service:
ITS Privacy Policy
Countries, regions:
UK
Regulatory regime:
UK
In order to provide our products and services, we may need to pass information on to our agents and sub-contractors or appoint other organisations to carry out some of the processing activities on our behalf.
ITS publishes a general privacy policy, effective 13 October 2021, covering how it collects and shares personal information, with no explicit section on wholesale or partner data processing agreements.
Does not prove: Policy is general and consumer/website-facing; it does not specifically address wholesale partner data processing.
itstechnologygroup.com · Published 13 Oct 2021 · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-095AcceptedProvider-authoredPress release or news
VoiceHost partners with ITS to expand connectivity portfolio
Named reseller or partner:
VoiceHost
Named service:
VoiceHost / ITS wholesale connectivity partnership
Countries, regions:
UK
Regulatory regime:
UK
boosts our connectivity offer
ITS announced a partnership with VoiceHost, a hosted voice and UC provider, to add ITS full fibre connectivity into VoiceHost's own partner-facing portal.
Does not prove: Does not state that voice, SIP or number porting products are sold to ITS's own channel partners; the relationship runs the other way (ITS fibre sold via VoiceHost's portal).
itstechnologygroup.com · Checked 12 Sept 2026 · Supports: Named reseller or partner case study

14Vodafone Business

7 of 22 proven10 of 12 sourcesOpen

Vodafone Business profile on this page · Reviewed 12 Sept 2026 by Claude (Netify research assistant); review completed 12 Sep 2026 at Robert Sturt's request

Vodafone Business publishes a defined indirect partner route with an application process, a partner portal for ordering and account management, and a named directory of around 60 partners covering MSPs, telecoms resellers and IT companies. Broadband (SoGEA, FTTC and FTTP), Ethernet, leased lines and SIP voice are named as sellable through the route, and trade press confirms an active reseller (Onecom Partners) using Vodafone Business broadband. The strongest evidence is the partner directory and the portal and account management statements on Vodafone's own partner hub page. A reseller would still need to ask Vodafone directly for minimum commitment, the commission or margin model, specific contract lengths, lead times, SLA and fault fix commitments, and how Ofcom switching and stop-sell obligations are handled for the partner channel, since none of these are documented on the public pages reviewed. It is also worth asking whether FTTP is delivered over Openreach, since the pages reviewed name FTTP but not the underlying network operator.

Gaps and unknowns: No published minimum commitment, commission/margin model, contract length figures, clawback terms, API documentation, lead times or SLA/fault fix commitments were found for the partner route; these would need direct confirmation from a Vodafone Business Partner Manager. Ofcom General Conditions, EECC and PSTN/WLR stop-sell guidance specific to the partner channel were also not found; the only stop-sell-adjacent and One Touch Switch material located was a Vodafone press release that explicitly excludes third-party and partner purchases, so it cannot be used as evidence for this route.

Openreach FTTP in portfolio: Partial
SoGEA and FTTC in portfolio: Proven
Ethernet and leased lines: Proven
Own or altnet fibre footprint: Not applicable
Voice and number porting: Partial
Mobile or wireless backup: Not found
Published partner programme: Proven
Minimum commitment published: Not found
Commission or margin model published: Not found
Contract lengths published: Partial
White-label and own-brand billing: Partial
Clawback and cancellation terms published: Not found
Partner portal: Proven
API ordering or integration: Not found
Lead times published: Not found
SLA and fault fix published: Not found
Cease, migration and switching: Partial
Partner support and training: Proven
Ofcom and EECC obligations documented: Not found
Stop-sell and switch-off guidance: Not found
Security and data protection published: Proven
Named reseller or partner case study: Proven

Sources (12)

WHL-054AcceptedProvider-authoredPartner programme page
Indirect Partners | Vodafone Partners | Vodafone UK
Named service:
Vodafone Indirect Partners Programme
Countries, regions:
UK
Regulatory regime:
UK
Our digital tools make it easy to do business. Place and manage orders, see invoices and access in-life management support all on one platform.
Vodafone describes an indirect partner programme with onboarding, a digital ordering/management platform and a dedicated Business Manager for partners.
Does not prove: Does not name the ordering platform, give portal URL, or state minimum commitment or commission structure.
vodafone.co.uk · Checked 12 Sept 2026 · Supports: Partner support and training, Published partner programme, Partner portal
WHL-055AcceptedProvider-authoredPartner programme page
Becoming a Vodafone partner and reseller | Vodafone UK
Named service:
Becoming a Vodafone Partner
Countries, regions:
UK
Regulatory regime:
UK
To start your journey as a Partner, fill in the form. One of our team will get back to you within 48 hours to talk about how we can work together.
The page sets out an application-form route into the partner programme with tiered partner types, but does not publish commission, minimum commitment or contract length detail.
Does not prove: Does not state minimum spend, commission model, contract lengths, or white-label terms; these are only obtainable after contact.
vodafone.co.uk · Checked 12 Sept 2026 · Supports: Published partner programme
WHL-056AcceptedProvider-authoredProduct or service page
SOGEA and FTTP
Named service:
SOGEA and FTTP
Countries, regions:
UK
Regulatory regime:
UK
SOGEA and FTTP are now available to order - for more information, please get in touch with your Business Partner Manager.
The page names SOGEA and FTTP as orderable products for partners and refers to a single-touch migration journey, but does not name the underlying access network or give lead times.
Does not prove: Does not name Openreach explicitly as the underlying network, and gives no lead time, coverage figure or portal name.
uk-business.vodafone.com · Checked 12 Sept 2026 · Supports: Cease, migration and switching, Openreach FTTP in portfolio
WHL-057AcceptedProvider-authoredProduct or service page
Business Partners Portfolio | Vodafone UK
Named service:
Business Partners Portfolio
Countries, regions:
UK
Regulatory regime:
UK
turn physical phone lines into virtual phone lines with our business-grade SIP solution
The page names a SIP voice product available in the partner portfolio but does not mention number porting.
Does not prove: No mention of number porting, so this only partially supports the voice/porting column.
vodafone.co.uk · Checked 12 Sept 2026 · Supports: Voice and number porting
WHL-058AcceptedProvider-authoredProduct or service page
Connectivity Solutions | Indirect Partners | Vodafone UK
Named service:
Connectivity Solutions for Partners
Countries, regions:
UK
Regulatory regime:
UK
Lower running costs than Fibre to the Cabinet (FTTC), plus overlay Voice over IP (VoIP) services
The page names FTTP, SoGEA, FTTC, switched Ethernet, dedicated Ethernet and leased line/DIA products as part of the partner connectivity range.
Does not prove: Does not name the underlying network operator (Openreach or other) for FTTP, and gives no coverage, price list or lead time detail.
vodafone.co.uk · Checked 12 Sept 2026 · Supports: Openreach FTTP in portfolio, SoGEA and FTTC in portfolio, Ethernet and leased lines
WHL-059AcceptedProvider-authoredPartner programme page
Buying from an Indirect Partner | Vodafone UK
Named service:
Buying from an Indirect Partner
Countries, regions:
UK
Regulatory regime:
UK
It's also worth comparing the different billing methods and levels of service they offer, to find the best fit for your business.
The page distinguishes Vodafone Partner Services from Independent Service Providers, the latter providing bespoke services, billing and support, implying partners can bill customers themselves.
Does not prove: Does not use the words white-label or own-brand, and does not confirm partners can sell entirely under their own brand name rather than co-branded with Vodafone.
vodafone.co.uk · Checked 12 Sept 2026 · Supports: White-label and own-brand billing
WHL-060AcceptedIndependentPress release or news
Onecom Partners offers 30-day terms and free Premium installation on Business Broadband through strategic partnership with Vodafone Business
Named reseller or partner:
Onecom Partners
Named service:
Vodafone Business Broadband (SOGEA and FTTP)
Sites, lines, partners:
more than 1,000 IT and communications businesses
Countries, regions:
UK
Regulatory regime:
UK
this latest broadband proposition is another important step in helping our partners grow their customer base
Trade press reports that Onecom Partners, an aggregator channel of over 1,000 IT and comms businesses, has launched Vodafone Business SOGEA and FTTP broadband with 30-day contract terms for its resellers.
Does not prove: Names a sub-aggregator (Onecom Partners) rather than Vodafone itself, and does not confirm terms for resellers signing directly with Vodafone.
telecomreseller.com · Published 1 Jun 2026 · Checked 12 Sept 2026 · Supports: Named reseller or partner case study
WHL-061AcceptedIndependentIndependent analysis
Vodafone launches SoGEA and FTTP for channel partners
Named service:
SoGEA and FTTP for channel partners
Countries, regions:
UK
Regulatory regime:
UK
Businesses are moving away from traditional connectivity products to cloud-based connectivity and collaboration products.
Trade press quotes Vodafone UK's Head of Indirect Business confirming the launch of SoGEA and FTTP for channel partners, consolidating separate phone and broadband orders into single orders.
Does not prove: An older article (2021); does not confirm current availability, pricing model or which network SoGEA/FTTP run over.
comms-dealer.com · Published 10 Jun 2021 · Checked 12 Sept 2026 · Supports: Openreach FTTP in portfolio, SoGEA and FTTC in portfolio
WHL-064AcceptedProvider-authoredTerms, SLA or legal page
Privacy and cookies policies | Vodafone UK
Named service:
Vodafone privacy and cookies policy
Countries, regions:
UK
Regulatory regime:
UK
Where you've purchased Vodafone products and services using a third party or partner organisation, we often need to exchange information with them as part of managing that relationship and your account
Vodafone's privacy policy states that where a product is bought through a third party or partner, Vodafone exchanges customer information with that partner to manage the account.
Does not prove: This is a consumer-facing privacy portal; it does not itself state ISO 27001 or Cyber Essentials certification, and points to a separate business privacy supplement not opened in this research.
vodafone.co.uk · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-065AcceptedProvider-authoredNamed reseller case study
Find An Indirect Partner | Vodafone UK
Named reseller or partner:
Onecom; Maintel; Giacom; Abzorb; Active Digital; ARO; Barclay Communications; Croft; Cellhire
Named service:
Vodafone Indirect Partner directory
Sites, lines, partners:
approximately 60 or more named partner organisations listed
Countries, regions:
UK
Regulatory regime:
UK
our rigorously selected Partners work with all business sizes to help deliver better ways of working. They aim to offer long-term trusted partnerships, underpinned by expertise.
Vodafone publishes a directory naming around 60 indirect partners, including MSPs, telecoms resellers and IT companies such as Onecom, Maintel and Giacom, organised by mobile, fixed and IoT services.
Does not prove: A directory listing, not a detailed case study with measured outcomes for any single named partner.
vodafone.co.uk · Checked 12 Sept 2026 · Supports: Named reseller or partner case study
WHL-062RejectedProvider-authoredContradiction
Vodafone launches One Touch Switch
Named service:
One Touch Switch
Countries, regions:
UK
Standard or regulation:
One Touch Switch
Regulatory regime:
UK
is only available if you purchase your plan directly from Vodafone, online, in-store or over the phone. Purchases made through a third-party (e.g., Currys, Quidco, TopCashback) are not eligible
Vodafone confirms it uses the industry One Touch Switch system, but this offer explicitly excludes purchases made through third parties, so it does not evidence One Touch Switch handling for the indirect partner route.
Does not prove: Explicitly excludes partner/third-party channel purchases, so cannot be used as evidence that One Touch Switch or Ofcom switching obligations are documented for the Vodafone Business partner route.
vodafone.co.uk · Published 12 Sept 2024 · Checked 12 Sept 2026
WHL-063RejectedProvider-authoredOther
General Terms and Conditions of the Vodafone mobile telecommunications network
Named service:
General Terms and Conditions of the Vodafone mobile telecommunications network
Countries, regions:
Not stated
Regulatory regime:
Not stated
you can contact the Commission for Communications Regulation at www.comreg.ie
This document is Vodafone Ireland's mobile terms and conditions, regulated by ComReg, not a UK Vodafone Business partner or Ofcom document.
Does not prove: Wrong jurisdiction (Ireland/ComReg, not UK/Ofcom) and not a partner-route document; provides no evidence for any UK Vodafone Business partner column.
binaries.vodafone.co.uk · Published 11 Feb 2025 · Checked 12 Sept 2026

15TalkTalk Business

7 of 22 proven8 of 12 sourcesOpen

TalkTalk Business profile on this page · Reviewed 12 Sept 2026 by Claude (Netify research assistant); review completed 12 Sep 2026 at Robert Sturt's request

TalkTalk Business publishes a partner programme covering business broadband, Ethernet and SIP trunking, supported by a Partnerzone portal and dedicated account management. Its code of practice documents Ofcom General Conditions obligations, and its PSTN and ISDN switch-off guidance names WLR stop-sell status and continuity of Metallic Path Facility lines. The strongest evidence sits in the partner programme overview, the carrier SIP trunking page and the regulatory and stop-sell guidance. A number of pages that would normally confirm FTTP, SoGEA and FTTC, minimum commitment, commission model, contract lengths, white-label billing, clawback terms, API access, lead times and SLA detail could not be opened because of repeated robots.txt fetch failures on the wholesale-connectivity, general terms and portal sections of the site. A reseller should ask TalkTalk Business directly for its wholesale product list, commercial terms document, API specification and SLA before signing, since none of these were confirmed from pages actually opened.

Gaps and unknowns: Commercial terms (minimum commitment, a partner-specific commission or margin model, contract lengths, clawback and white-label billing) are not evidenced because the relevant terms pages returned repeated robots.txt fetch failures rather than because the terms do not exist. Operational detail (API documentation, provisioning lead times, SLA and fault-fix targets) and the own-network footprint question are also unconfirmed for the same reason. A verified named reseller, MSP or ISP case study using the wholesale route was not found; only a third-party agency's description of a TalkTalk Wholesale Services and Virtual1 partner programme was located. Direct requests to TalkTalk Business for its partner terms pack, API specification, SLA document and a current reseller case study would close most of these gaps.

Openreach FTTP in portfolio: Not found
SoGEA and FTTC in portfolio: Partial
Ethernet and leased lines: Proven
Own or altnet fibre footprint: Not found
Voice and number porting: Proven
Mobile or wireless backup: Partial
Published partner programme: Proven
Minimum commitment published: Not found
Commission or margin model published: Partial
Contract lengths published: Not found
White-label and own-brand billing: Not found
Clawback and cancellation terms published: Not found
Partner portal: Proven
API ordering or integration: Not found
Lead times published: Not found
SLA and fault fix published: Not found
Cease, migration and switching: Partial
Partner support and training: Proven
Ofcom and EECC obligations documented: Proven
Stop-sell and switch-off guidance: Proven
Security and data protection published: Not found
Named reseller or partner case study: Partial

Sources (12)

WHL-165AcceptedProvider-authoredPartner programme page
Our Partners | TalkTalk Business
Named service:
TalkTalk Business Partner Programme
Countries, regions:
UK
Regulatory regime:
UK
self-serve portals that enable you to price, provision and manage your Ethernet connectivity all in one place
TalkTalk Business describes a long-running partner programme covering business broadband, Ethernet and SIP trunking, supported by a Partnerzone portal and dedicated account managers.
Does not prove: Does not state minimum commitment, commission model, contract lengths, white-label billing, clawback terms, API access or SLA; the dedicated wholesale-connectivity product pages that might cover these could not be fetched.
talktalkbusiness.co.uk · Checked 12 Sept 2026 · Supports: Partner support and training, Published partner programme, Ethernet and leased lines, Partner portal
WHL-166AcceptedProvider-authoredTerms, SLA or legal page
Legal | TalkTalk Business
Named service:
TalkTalk Business Terms and Conditions
Countries, regions:
UK
Regulatory regime:
UK
the Terms and Conditions; and the Charges and the other facilities we agree to provide to you as set out in the Price List
TalkTalk Business states that charges for its services are set out in a published Price List referenced from its Terms and Conditions.
Does not prove: This is general customer legal wording, not a partner-specific commission or margin statement, and contains no figures; it does not confirm a separate partner commission model.
talktalkbusiness.co.uk · Checked 12 Sept 2026 · Supports: Commission or margin model published
WHL-167AcceptedProvider-authoredTerms, SLA or legal page
Code of Practice | TalkTalk Business
Named service:
TalkTalk Business Code of Practice
Countries, regions:
UK
Standard or regulation:
Ofcom General Conditions
Regulatory regime:
UK
These differences are in line with Ofcom General Conditions of Entitlement and for ease we have indicated on the relevant sections where the differences apply.
TalkTalk Business's Code of Practice describes complaints handling and switchover notification requirements that it states follow Ofcom General Conditions of Entitlement.
Does not prove: Written for TalkTalk Business customers generally; does not name One Touch Switch or state how these obligations specifically apply to wholesale partners or their end customers.
talktalkbusiness.co.uk · Checked 12 Sept 2026 · Supports: Ofcom and EECC obligations documented, Cease, migration and switching
WHL-168AcceptedProvider-authoredOther
PSTN and ISDN Switch-Off Guide 2027 | TalkTalk Business
Named service:
PSTN and ISDN Switch-Off Guide
Sites, lines, partners:
3000+ Openreach exchanges, 92% national coverage (for MPF service delivery)
Countries, regions:
UK
Standard or regulation:
PSTN stop-sell
Regulatory regime:
UK
Openreach has not changed the status of Metallic Path Facility (MPF) lines...these lines remain fully available, unaffected by the PSTN switch-off.
TalkTalk Business publishes guidance on the PSTN and ISDN switch-off, stating that WLR entered a stop-sell stage in September 2023 and that MPF lines remain unaffected by the switch-off.
Does not prove: Written for TalkTalk Business's general customer base rather than specifically for the wholesale/partner route; SoGEA and FTTP are named only as general replacement technologies, not confirmed as products orderable through the partner programme.
talktalk.business · Checked 12 Sept 2026 · Supports: Stop-sell and switch-off guidance
WHL-170AcceptedProvider-authoredProduct or service page
4G Backup Internet Connection & 5G | TalkTalk Business
Named service:
4G/5G Backup
Countries, regions:
UK
Regulatory regime:
UK
Available on single or multi-network configurations to meet resiliency and coverage needs.
TalkTalk Business publishes a 4G/5G backup connectivity product with automated failover across multiple mobile networks.
Does not prove: The page does not state that this backup product is available or sold specifically through the wholesale/partner programme rather than direct to end customers.
talktalk.business · Checked 12 Sept 2026 · Supports: Mobile or wireless backup
WHL-171AcceptedProvider-authoredProduct or service page
SIP Trunking Provider UK | TalkTalk Business
Named service:
Carrier SIP Trunking
Countries, regions:
UK
Regulatory regime:
UK
Only for Carrier Partners with a hosted aggregation PBX environment.
TalkTalk Business's carrier SIP trunking product is offered to Carrier Partners with a hosted PBX environment and includes selecting new and ported numbers.
Does not prove: Confirms SIP voice and number porting for carrier partners specifically, but does not state contract lengths, SLA or commission terms for this product.
talktalkbusiness.co.uk · Checked 12 Sept 2026 · Supports: Voice and number porting
WHL-173AcceptedProvider-authoredProduct or service page
Connectivity | TalkTalk Business
Named service:
TalkTalk Business Connectivity (Leased Lines, Leased Line Lite)
Countries, regions:
UK
Regulatory regime:
UK
Dedicated, uncontended connections with symmetrical speeds of up to 10 Gbps.
TalkTalk Business publishes Leased Lines and a Leased Line Lite Ethernet product alongside 4G/5G backup and fibre broadband.
Does not prove: This is a general business product page and does not state these products are sold through the wholesale/partner programme rather than direct to end customers.
talktalk.business · Checked 12 Sept 2026 · Supports: Ethernet and leased lines
WHL-175AcceptedIndependentOther
TTWS x Virtual1 partner programme | F6 Agency
Named reseller or partner:
Virtual1
Named service:
TTWS x Virtual1 partner programme
Countries, regions:
UK
Regulatory regime:
UK
grow their revenue, accelerate time-to-market, and keep their end customers happy
A marketing agency's portfolio page describes producing materials for a tiered TalkTalk Wholesale Services partner programme run jointly with Virtual1, intended to help partners grow revenue and time-to-market.
Does not prove: This is a third-party marketing agency's own portfolio description, not a TalkTalk-published page or a customer-authored case study; it does not confirm Virtual1 as a reseller, MSP or ISP customer of the route, nor does it give commercial terms.
f6agency.com · Checked 12 Sept 2026 · Supports: Named reseller or partner case study, Published partner programme
WHL-164RejectedProvider-authoredOther
TalkTalk Business
Named service:
TalkTalk Business homepage
Countries, regions:
UK
Regulatory regime:
UK
Read, watch & explore
The homepage at business.talktalk.co.uk contains general brand messaging and blog content with no partner, wholesale or product information.
Does not prove: Does not evidence any of the 22 requirement columns; contains no links to partner, wholesale, product, legal or case study content in the fetched content.
business.talktalk.co.uk · Checked 12 Sept 2026
WHL-169RejectedProvider-authoredOther
Our Partners | TalkTalk Business
Named service:
TalkTalk Business technology partnerships
Countries, regions:
UK
Regulatory regime:
UK
In collaboration with some of the world's leading tech companies, we bring you the very best technology and services available to unlock the potential of your business.
This page describes TalkTalk Business's technology vendor partnerships (Cisco, Mitel, Zoom and others) rather than a reseller or wholesale channel partner programme.
Does not prove: Does not describe how a reseller or MSP joins the wholesale route, so does not evidence the partner programme, commercial terms or portal columns.
talktalk.business · Checked 12 Sept 2026
WHL-172RejectedProvider-authoredNamed reseller case study
Shout Telecoms - Case Study: Talk Talk Business
Named reseller or partner:
Shout Telecoms
Named service:
TalkTalk Business network services (IVR, call recording, non-geographic numbers)
Countries, regions:
UK
Regulatory regime:
UK
We use Shout because they are intrinsic to our network and are extremely efficient in delivering reliable, creative and bespoke solutions for us
This case study describes Shout Telecoms as a technology supplier delivering IVR and call-recording solutions into TalkTalk's own network, not a reseller buying wholesale connectivity from TalkTalk Business.
Does not prove: The relationship shown is Shout supplying technology to TalkTalk, the reverse of a reseller or MSP using TalkTalk's wholesale route; it does not evidence a named reseller using this route.
shout-telecoms.com · Checked 12 Sept 2026
WHL-174RejectedProvider-authoredPress release or news
News and Insight | TalkTalk Business
Named service:
TalkTalk Business news and insight
Countries, regions:
UK
Regulatory regime:
UK
We're proud to be the Headline Sponsor of Channel Live on 11th & 12th September
This news and insight page lists largely undated press items, with the one dated item referring to a 2018 event, and does not show current partner programme announcements.
Does not prove: Content appears stale and mostly undated, so it does not evidence current programme terms, dated changes or recent press activity.
talktalkbusiness.co.uk · Checked 12 Sept 2026

16Glide Business

6 of 22 proven11 of 17 sourcesOpen

Glide Business profile on this page · Reviewed 12 Sept 2026 by Claude (Netify research assistant); review completed 12 Sep 2026 at Robert Sturt's request

Glide publishes a clear partner programme offering its own full-fibre network, leased lines, 4G backup and a self-service partner portal, backed by round-the-clock support. The strongest published evidence is the partner product list, the partner portal and Glide's own network footprint figures, plus dated guidance on the Openreach PSTN stop-sell. A reseller would need to ask Glide directly about commission or margin structure, minimum commitment, contract lengths, white-label and clawback terms, API access, and provisioning lead times, none of which are published. It is also unclear from the public site whether Openreach FTTP or SoGEA/FTTC products, rather than Glide's own fibre, can be ordered through this route in areas outside Glide's network.

Gaps and unknowns: Commercial terms (minimum commitment, commission model, contract lengths, white-label billing, clawback) are entirely unpublished and would need to be requested directly from Glide. No API documentation, lead times or named telecoms reseller case study were found. It is also unclear whether Glide's partner portal off-net supplier option includes Openreach-based FTTP or SoGEA/FTTC products; a wholesale price list or partner terms document, if one exists behind a login, would close these gaps.

Openreach FTTP in portfolio: Not found
SoGEA and FTTC in portfolio: Not found
Ethernet and leased lines: Proven
Own or altnet fibre footprint: Proven
Voice and number porting: Partial
Mobile or wireless backup: Proven
Published partner programme: Proven
Minimum commitment published: Not found
Commission or margin model published: Not found
Contract lengths published: Not found
White-label and own-brand billing: Not found
Clawback and cancellation terms published: Not found
Partner portal: Proven
API ordering or integration: Not found
Lead times published: Not found
SLA and fault fix published: Partial
Cease, migration and switching: Partial
Partner support and training: Partial
Ofcom and EECC obligations documented: Not found
Stop-sell and switch-off guidance: Proven
Security and data protection published: Partial
Named reseller or partner case study: Not found

Sources (17)

WHL-067AcceptedProvider-authoredPartner programme page
Partner services - Glide
Named service:
Glide Partner services (Business fibre broadband, Leased lines, 4G backup, MPLS)
Countries, regions:
UK
Regulatory regime:
UK
4G backup: Emergency internet backup so your customers don't lose any customers.
Glide's partner page describes a channel programme offering business fibre broadband, leased lines, 4G backup and MPLS to be sold on to partners' customers, backed by round-the-clock Glide support.
Does not prove: Does not state minimum commitment, commission or margin model, contract lengths, white-label terms, clawback terms, or named training programmes; support is described only as round-the-clock, not account management or training.
glide.co.uk · Checked 12 Sept 2026 · Supports: Partner support and training, Published partner programme, Ethernet and leased lines, Mobile or wireless backup
WHL-068AcceptedProvider-authoredPartner programme page
Partner portal - Glide
Named service:
Glide Partner Portal
Countries, regions:
UK
Regulatory regime:
UK
gives you everything you need to manage your services in one place
The Glide Partner Portal lets partners get instant pricing by property address, place and track orders online, view live services and manage users.
Does not prove: Page does not mention API access, a ticketing system, or fault reporting functionality within the portal.
glide.co.uk · Checked 12 Sept 2026 · Supports: Partner portal
WHL-069AcceptedProvider-authoredProduct or service page
Business Fibre Broadband - Business ISP | Glide
Named service:
Glide Voice; 4G Backup
Sites, lines, partners:
4,000 + UK business customers; 500,000 end users
Countries, regions:
UK
Regulatory regime:
UK
Keep your phone number and move to a cloud-based phone system.
Glide's direct business page names Glide Voice, describing porting of an existing phone number to a cloud phone system, and 4G Backup for emergency internet failover.
Does not prove: This is a direct business-sales page, not a partner page, so it does not confirm Glide Voice or number porting are sold specifically through the partner route; no FTTP, SoGEA or FTTC named.
glide.co.uk · Checked 12 Sept 2026 · Supports: Mobile or wireless backup, Voice and number porting
WHL-070AcceptedProvider-authoredProduct or service page
Our Network - Glide
Named service:
Glide network infrastructure
Sites, lines, partners:
2,000 km+ of dedicated fibre; 20 metropolitan fibre networks; 400,000 end users
Countries, regions:
UK
Regulatory regime:
UK
2,000 km+ of dedicated fibre network
Glide states it builds, owns and operates over 2,000km of its own fibre network across 20 metropolitan areas in the UK, serving 400,000 end users.
Does not prove: Does not give a premises-passed figure or list named towns/exchanges; does not clarify whether coverage figures are current or historical (no date shown).
glide.co.uk · Checked 12 Sept 2026 · Supports: Own or altnet fibre footprint
WHL-072AcceptedProvider-authoredTerms, SLA or legal page
Service Level Agreement - Glide
Named service:
Glide Service Level Agreement (Leased Line)
Countries, regions:
UK
Regulatory regime:
UK
Outcome:
99.9% availability target
the Leased Line Service shall be available for at least 99.9% of the time in any calendar month
Glide publishes a Service Level Agreement for its leased line service stating a 99.9% monthly availability target and a maintenance window between 00:00 and 06:00 UK time.
Does not prove: No explicit fault fix time or service credit figures are stated; the document does not say whether it applies to partner-sold or only direct end-customer contracts.
glide.co.uk · Checked 12 Sept 2026 · Supports: SLA and fault fix published
WHL-073AcceptedProvider-authoredPress release or news
Copper Switch-off: Will My Business Be Affected? - Glide
Named service:
Copper switch-off guidance
Countries, regions:
UK
Standard or regulation:
PSTN stop-sell
Regulatory regime:
UK
BT Openreach have issued a Stop Sell on any new PSTN or ISDN-based voice services, or copper-based broadband from September 2023.
Glide's news page explains the Openreach PSTN/ISDN stop-sell from September 2023 and the planned PSTN switch-off, aimed at business customers.
Does not prove: Written for business customers generally, not specifically for partners or resellers of the Glide channel programme.
glide.co.uk · Published 11 Aug 2023 · Checked 12 Sept 2026 · Supports: Stop-sell and switch-off guidance
WHL-074AcceptedProvider-authoredTerms, SLA or legal page
Switching for residential customers - Glide
Named service:
Switching for residential customers
Countries, regions:
UK
Standard or regulation:
One Touch Switch
Regulatory regime:
UK
Switching broadband or landlines for residential customers has been made easier with the new 'One Touch Switch' process.
Glide documents the One Touch Switch process for residential customers, including automatic contact of the previous provider and information on early termination charges.
Does not prove: Explicitly scoped to residential customers only; does not document cease or migration processes for partner-sold or business services, and does not name Ofcom General Conditions.
glide.co.uk · Checked 12 Sept 2026 · Supports: Cease, migration and switching
WHL-075AcceptedProvider-authoredTerms, SLA or legal page
Privacy Policy - Glide
Named service:
Glide Privacy Policy
Countries, regions:
UK
Regulatory regime:
UK
Information we collect if you work for, or are a guest of, one of our Business Customers
Glide's privacy policy covers residential, student and business customers and states third-party processors sign agreements to adhere to UK GDPR and DPA 2018.
Does not prove: Does not provide a dedicated data processing agreement for wholesale or partner customers, and does not name ISO 27001 or Cyber Essentials.
glide.co.uk · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-076AcceptedProvider-authoredTerms, SLA or legal page
Quality Policy - Glide
Named service:
Glide Quality Policy
Countries, regions:
UK
Standard or regulation:
ISO 9001:2015
Regulatory regime:
UK
Quality Management System (QMS) that has been designed to conform to the requirements of ISO 9001:2015
Glide publishes a quality policy stating its Quality Management System conforms to ISO 9001:2015.
Does not prove: Names ISO 9001 (quality) only; no mention of ISO 27001 (information security) or Cyber Essentials on this page.
glide.co.uk · Checked 12 Sept 2026 · Supports: Security and data protection published
WHL-077AcceptedProvider-authoredProduct or service page
Fibre Broadband services - Glide
Named service:
Dark Fibre, Dedicated Fibre, Diverse Fibre, Scalable Fibre
Sites, lines, partners:
2,000km+ dedicated fibre network; 14 metropolitan fibre networks
Countries, regions:
UK
Regulatory regime:
UK
Glide builds, owns and operates the infrastructure
Glide's fibre broadband services page confirms Glide builds, owns and operates its own fibre infrastructure rather than reselling third-party fibre.
Does not prove: Does not name FTTP, SoGEA, FTTC or Openreach at all, so gives no evidence either way on Openreach-based products through this route.
glide.co.uk · Checked 12 Sept 2026 · Supports: Own or altnet fibre footprint
WHL-079AcceptedProvider-authoredProduct or service page
Small & Medium Business - Glide
Named service:
Glide Voice; 4G Backup; Wi-Fi 6
Countries, regions:
UK
Regulatory regime:
UK
Keep your phone number and move to a cloud-based phone system.
Glide's business landing page lists Full Business Fibre Broadband, Glide Voice, 4G Backup and Wi-Fi 6 as direct business products.
Does not prove: No contract lengths, lead times or partner-specific terms are stated on this page; this is a direct-sales page rather than a partner page.
glide.co.uk · Checked 12 Sept 2026 · Supports: Mobile or wireless backup, Voice and number porting
WHL-066RejectedProvider-authoredOther
Glide: Best-In-Class Business Broadband & Wi-Fi Solutions for BTR, PBSA and Business
Named service:
Glide homepage
Countries, regions:
UK
Regulatory regime:
UK
market-leading broadband & infrastructure business
Glide's homepage links to a Partners section and a Partner Portal, and positions the company as an infrastructure operator serving student, build-to-rent and business markets.
Does not prove: Navigation and general positioning only, used to locate partner and product pages, not itself evidence for any requirement column.
glide.co.uk · Checked 12 Sept 2026
WHL-071RejectedProvider-authoredNamed reseller case study
Case Studies | Glide
Named service:
Glide Case Studies
Countries, regions:
UK
Regulatory regime:
UK
The Mercian Trust, Homes for Students, Dolphin Square, Grainger plc, The Scotsman Group, Quintain Living, OVO Arena Wembley, Thatcher's
Glide's case studies page lists end-customers in education, residential, hospitality and business venues; none are described as a reseller, MSP, ISP or telecoms partner reselling Glide connectivity.
Does not prove: No named reseller, MSP or ISP partner is shown using the Glide partner route; all named organisations are end-customers, not channel partners.
glide.co.uk · Checked 12 Sept 2026
WHL-078RejectedProvider-authoredProduct or service page
Small Business ISP - Small Business Internet | Glide
Named service:
Small Business Broadband
Countries, regions:
UK
Regulatory regime:
UK
full fibre delivered directly to your business premise
Glide's small business page describes full fibre delivered on its own network with no mention of FTTP, SoGEA, FTTC, Openreach or off-net suppliers.
Does not prove: Does not name Openreach FTTP or SoGEA/FTTC as orderable through this route; searched but found no such naming.
glide.co.uk · Checked 12 Sept 2026
WHL-080RejectedProvider-authoredOther
Help & Support - Glide
Named service:
Glide Help & Support
Countries, regions:
UK
Regulatory regime:
UK
Student, Residential, and Business support
Glide's help and support page lists contact routes for student, residential and business customers and a support app for Wi-Fi issues.
Does not prove: No provisioning or installation lead times, no partner account management, and no training programme are named on this page.
glide.co.uk · Checked 12 Sept 2026
WHL-082RejectedProvider-authoredTerms, SLA or legal page
Cancellation policy - Glide
Named service:
Glide cancellation policy
Countries, regions:
UK
Regulatory regime:
Not stated
If you choose to terminate your agreement for any reason, then early termination fees will be payable.
Glide publishes a cancellation policy stating early termination fees apply, but it is addressed to residential and direct customers via the Client Relations team, not to partners.
Does not prove: Aimed at residential/direct customers only; does not state partner clawback or commission terms, and does not name a partner or reseller route.
glide.co.uk · Published 30 Sept 2025 · Checked 12 Sept 2026
WHL-083RejectedProvider-authoredTerms, SLA or legal page
Complaints code of practice - Glide
Named service:
Glide complaints code of practice
Countries, regions:
UK
Regulatory regime:
Not stated
Glide operates a Quality Management System (QMS) that has been designed to conform to the requirements of ISO 9001:2015.
Glide publishes a complaints code of practice describing its quality management system, but it does not describe Ofcom General Conditions or EECC obligations, or name partners.
Does not prove: Does not mention Ofcom General Conditions, EECC, contract information summaries or One Touch Switch as regulatory obligations, and is not partner-specific.
glide.co.uk · Checked 12 Sept 2026

Evidence by requirement

Openreach FTTP in portfolio9 proven · 3 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenThe Great Switch Off - Giacom, UK (checked 12 Sept 2026)
Zen Internet ProvenThe Fibre Hub: Our strategic milestone in becoming the UK's leading Alt-Net aggregator, UK (checked 12 Sept 2026)
FluidOne Proven
Gamma Telecom ProvenBusiness Internet & Broadband | Gamma, UK (checked 12 Sept 2026)
Stream Networks ProvenTelecoms Reseller Program - White Label - Sign Up Today - Stream, UK (checked 12 Sept 2026)
Openreach Direct ProvenOpenreach announces price changes to encourage digital adoption of newer, more reliable and better value technology, UK (checked 12 Sept 2026)
Wavetel ProvenBecome Telecom Reseller | Join White Label Partner Program - Wavetel, UK (checked 12 Sept 2026)
BT Business (via Netify) ProvenNetify, UK (checked 12 Sept 2026)
Virtual1 ProvenPXC Connectivity Solutions - Fast, Secure, Nationwide, UK (checked 12 Sept 2026)
Fidelity Group PartialBusiness Fibre to the Premises (FTTP) - Fidelity Group UK, UK (checked 12 Sept 2026)
Virgin Media Business (VMO2) PartialWholesale Dedicated Internet Access | Virgin Media Business, UK (checked 12 Sept 2026)
Vodafone Business PartialSOGEA and FTTP, UK (checked 12 Sept 2026)

SoGEA and FTTC in portfolio11 proven · 3 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenConnectivity - Giacom, UK (checked 12 Sept 2026)
Zen Internet ProvenProducts & Services | Service Providers | Zen, UK (checked 12 Sept 2026)
FluidOne ProvenBusiness Broadband | FluidOne, UK (checked 12 Sept 2026)
Gamma Telecom ProvenBusiness Internet & Broadband | Gamma, UK (checked 12 Sept 2026)
Stream Networks ProvenTelecoms Reseller Program - White Label - Sign Up Today - Stream, UK (checked 12 Sept 2026)
Fidelity Group ProvenSoGEA Broadband | Business Internet - Fidelity Group UK, UK (checked 12 Sept 2026)
Openreach Direct ProvenOpenreach announces price changes to encourage digital adoption of newer, more reliable and better value technology, UK (checked 12 Sept 2026)
Wavetel ProvenBecome Telecom Reseller | Join White Label Partner Program - Wavetel, UK (checked 12 Sept 2026)
BT Business (via Netify) ProvenNetify, UK (checked 12 Sept 2026)
Virtual1 ProvenPXC Connectivity Solutions - Fast, Secure, Nationwide, UK (checked 12 Sept 2026)
Vodafone Business ProvenConnectivity Solutions | Indirect Partners | Vodafone UK, UK (checked 12 Sept 2026)
CityFibre Partial
Virgin Media Business (VMO2) PartialWholesale Dedicated Internet Access | Virgin Media Business, UK (checked 12 Sept 2026)
TalkTalk Business Partial

Ethernet and leased lines16 proven · 0 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenConnectivity - Giacom, UK (checked 12 Sept 2026)
Zen Internet ProvenBecome a Partner | Product & Services | Zen, UK (checked 12 Sept 2026)
CityFibre ProvenBusiness | Partners | CityFibre, UK (checked 12 Sept 2026)
FluidOne ProvenLeased Line | FluidOne, UK (checked 12 Sept 2026)
Gamma Telecom ProvenBusiness Internet & Broadband | Gamma, UK (checked 12 Sept 2026)
Stream Networks ProvenTelecoms Reseller Program - White Label - Sign Up Today - Stream, UK (checked 12 Sept 2026)
Fidelity Group ProvenLeased Line Providers - Fidelity Group UK, UK (checked 12 Sept 2026)
Openreach Direct ProvenOpenreach announces price changes to encourage digital adoption of newer, more reliable and better value technology, UK (checked 12 Sept 2026)
Wavetel ProvenBecome Telecom Reseller | Join White Label Partner Program - Wavetel, UK (checked 12 Sept 2026)
BT Business (via Netify) ProvenBTnet Leased Line | UK Business Internet, UK (checked 12 Sept 2026)
Virgin Media Business (VMO2) ProvenEthernet | Virgin Media Business Wholesale, UK (checked 12 Sept 2026)
Virtual1 ProvenPXC Connectivity Solutions - Fast, Secure, Nationwide, UK (checked 12 Sept 2026)
ITS Technology Group ProvenProducts Portfolio - ITS Technology Group, UK (checked 12 Sept 2026)
Vodafone Business ProvenConnectivity Solutions | Indirect Partners | Vodafone UK, UK (checked 12 Sept 2026)
TalkTalk Business ProvenOur Partners | TalkTalk Business, UK (checked 12 Sept 2026)
Glide Business ProvenPartner services - Glide, UK (checked 12 Sept 2026)

Own or altnet fibre footprint5 proven · 1 partial · 0 to review

CityFibre ProvenPartners | CityFibre, UK (checked 12 Sept 2026)
Openreach Direct ProvenFibre broadband | Openreach, UK (checked 12 Sept 2026)
Virgin Media Business (VMO2) ProvenOur UK Fibre Network Map | Virgin Media Business, UK (checked 12 Sept 2026)
ITS Technology Group ProvenNetworks - ITS Technology, UK (checked 12 Sept 2026)
Glide Business ProvenOur Network - Glide, UK (checked 12 Sept 2026)
Zen Internet PartialISP Zen Internet Details UK Ethernet Partnership with Sky Business Wholesale - ISPreview UK, UK (checked 12 Sept 2026)

Voice and number porting7 proven · 6 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenIP Comms - Giacom, UK (checked 12 Sept 2026)
FluidOne ProvenUnified Communications, SIP and Voice Service Guide Product Annex v202105D, UK (checked 12 Sept 2026)
Gamma Telecom ProvenSIP Trunking & Inbound Call Management Providers | Gamma, UK (checked 12 Sept 2026)
Stream Networks ProvenCloud Telephony - Stream Partners, UK (checked 12 Sept 2026)
Fidelity Group ProvenReferral Partner Programme - Fidelity Group UK, UK (checked 12 Sept 2026)
Wavetel ProvenBecome Telecom Reseller | Join White Label Partner Program - Wavetel, UK (checked 12 Sept 2026)
TalkTalk Business ProvenSIP Trunking Provider UK | TalkTalk Business, UK (checked 12 Sept 2026)
Zen Internet PartialBluecube Technology Solutions, UK (checked 12 Sept 2026)
CityFibre PartialEntanet, UK (checked 12 Sept 2026)
BT Business (via Netify) PartialNetify, UK (checked 12 Sept 2026)
Virtual1 PartialPXC - Zoom Voice and Collaboration Solutions, UK (checked 12 Sept 2026)
Vodafone Business PartialBusiness Partners Portfolio | Vodafone UK, UK (checked 12 Sept 2026)
Glide Business PartialBusiness Fibre Broadband - Business ISP | Glide, UK (checked 12 Sept 2026)

Mobile or wireless backup4 proven · 4 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenCellular IoT - Giacom, UK (checked 12 Sept 2026)
Zen Internet ProvenBecome a Partner | Product & Services | Zen, UK (checked 12 Sept 2026)
ITS Technology Group ProvenProducts Portfolio - ITS Technology Group, UK (checked 12 Sept 2026)
Glide Business ProvenPartner services - Glide, UK (checked 12 Sept 2026)
Gamma Telecom PartialGamma Mobile | Business Mobile Phone Network | Gamma, UK (checked 12 Sept 2026)
Stream Networks PartialOur Network - Empowering the channel through the UK's most connected network, UK (checked 12 Sept 2026)
BT Business (via Netify) PartialHelp with Hybrid Backup | BT Business, UK (checked 12 Sept 2026)
TalkTalk Business Partial4G Backup Internet Connection & 5G | TalkTalk Business, UK (checked 12 Sept 2026)

Published partner programme16 proven · 0 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenBecome a Partner - Giacom, UK (checked 12 Sept 2026)
Zen Internet ProvenPartner With Zen, UK (checked 12 Sept 2026)
CityFibre ProvenPartners | CityFibre, UK (checked 12 Sept 2026)
FluidOne ProvenFluidOne 'reboots' channel strategy, UK (checked 12 Sept 2026)
Gamma Telecom ProvenPartner Solutions | Gamma, UK (checked 12 Sept 2026)
Stream Networks ProvenTelecoms Reseller Program - White Label - Sign Up Today - Stream, UK (checked 12 Sept 2026)
Fidelity Group ProvenTelecoms Partner Programme - Fidelity Group UK, UK (checked 12 Sept 2026)
Openreach Direct ProvenCP Portal - Openreach, UK (checked 12 Sept 2026)
Wavetel ProvenBest VoIP Reseller | Trusted Partner Program - Wavetel Business, UK (checked 12 Sept 2026)
BT Business (via Netify) ProvenNetify, UK (checked 12 Sept 2026)
Virgin Media Business (VMO2) ProvenWholesale Partner Programme | Virgin Media Business, UK (checked 12 Sept 2026)
Virtual1 ProvenPlatformX Communications (PXC) - Empowering Your Telecom Business, UK (checked 12 Sept 2026)
ITS Technology Group ProvenITS Technology Group | UK Wholesale Connectivity, UK (checked 12 Sept 2026)
Vodafone Business ProvenIndirect Partners | Vodafone Partners | Vodafone UK, UK (checked 12 Sept 2026)
TalkTalk Business ProvenOur Partners | TalkTalk Business, UK (checked 12 Sept 2026)
Glide Business ProvenPartner services - Glide, UK (checked 12 Sept 2026)

Minimum commitment published3 proven · 4 partial · 0 to review

CityFibre ProvenHow can you THRIVE with our new partner programme? | CityFibre, UK (checked 12 Sept 2026)
Wavetel ProvenBest VoIP Reseller | Trusted Partner Program - Wavetel Business, UK (checked 12 Sept 2026)
BT Business (via Netify) ProvenNetify, UK (checked 12 Sept 2026)
Zen Internet PartialBlizzard Telecom, Eclipse Wholesale, OptaNet, IDNet, UK (checked 12 Sept 2026)
Gamma Telecom Partial
Stream Networks PartialStream Networks Terms & Conditions of Business Stream Networks Ltd, UK (checked 12 Sept 2026)
Virtual1 PartialMinimum Seat Requirements for your Contact Centre Solution? Not with Zoom, UK (checked 12 Sept 2026)

Commission or margin model published8 proven · 3 partial · 0 to review

Zen Internet ProvenBluecube Technology Solutions, UK (checked 12 Sept 2026)
FluidOne Proven
Stream Networks ProvenPartner Programme - Stream Partners, UK (checked 12 Sept 2026)
Fidelity Group ProvenTelecoms Partner Programme - Fidelity Group UK, UK (checked 12 Sept 2026)
Openreach Direct ProvenEquinox pricing (monthly rental prices document), UK (checked 12 Sept 2026)
Wavetel ProvenBest VoIP Reseller | Trusted Partner Program - Wavetel Business, UK (checked 12 Sept 2026)
BT Business (via Netify) ProvenNetify, UK (checked 12 Sept 2026)
Virtual1 ProvenPXC Reseller partner page, UK (checked 12 Sept 2026)
Daisy Partners (DWS / Giacom) PartialBecome a Giacom partner - Giacom, UK (checked 12 Sept 2026)
Gamma Telecom Partial
TalkTalk Business PartialLegal | TalkTalk Business, UK (checked 12 Sept 2026)

Contract lengths published8 proven · 4 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenConnectivity - Giacom, UK (checked 12 Sept 2026)
Zen Internet ProvenBecome a Partner | Product & Services | Zen, UK (checked 12 Sept 2026)
CityFibre ProvenEntanet, UK (checked 12 Sept 2026)
FluidOne ProvenEthernet Service Guide Product Annex v202210D, UK (checked 12 Sept 2026)
Fidelity Group ProvenCode of Practice - Fidelity Group UK, UK (checked 12 Sept 2026)
Wavetel ProvenFibre Ethernet Leased line Providers UK - Wavetel Business, UK (checked 12 Sept 2026)
BT Business (via Netify) Proven
ITS Technology Group ProvenBusiness Terms & Conditions - ITS Technology, UK (checked 12 Sept 2026)
Stream Networks PartialStream Networks Terms & Conditions of Business Stream Networks Ltd, UK (checked 12 Sept 2026)
Openreach Direct PartialOur contracts with you, UK (checked 12 Sept 2026)
Virgin Media Business (VMO2) PartialStandard Terms and Conditions Version 17, UK (checked 12 Sept 2026)
Vodafone Business Partial

White-label and own-brand billing7 proven · 3 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenPlatform - Giacom, UK (checked 12 Sept 2026)
CityFibre ProvenBusiness | Partners | CityFibre, UK (checked 12 Sept 2026)
Gamma Telecom ProvenPartner Solutions | Gamma, UK (checked 12 Sept 2026)
Stream Networks ProvenWhy Partner - Empowering the channel through the UK's most connected network, UK (checked 12 Sept 2026)
Fidelity Group ProvenTelecoms Partner Programme - Fidelity Group UK, UK (checked 12 Sept 2026)
Wavetel ProvenBest VoIP Reseller | Trusted Partner Program - Wavetel Business, UK (checked 12 Sept 2026)
Virgin Media Business (VMO2) ProvenWholesale Partner Programme | Virgin Media Business, UK (checked 12 Sept 2026)
Zen Internet PartialFaelix, UK (checked 12 Sept 2026)
FluidOne PartialFluidOne | Data Delivery Network, UK (checked 12 Sept 2026)
Vodafone Business PartialBuying from an Indirect Partner | Vodafone UK, UK (checked 12 Sept 2026)

Clawback and cancellation terms published0 proven · 6 partial · 0 to review

Zen Internet PartialZen Internet Business Standard Terms, UK (checked 12 Sept 2026)
FluidOne PartialEthernet Service Guide Product Annex v202210D, UK (checked 12 Sept 2026)
Stream Networks PartialStream Networks Terms & Conditions of Business Stream Networks Ltd, UK (checked 12 Sept 2026)
BT Business (via Netify) PartialNetify, UK (checked 12 Sept 2026)
Virgin Media Business (VMO2) PartialStandard Terms and Conditions Version 17, UK (checked 12 Sept 2026)
ITS Technology Group PartialBusiness Terms & Conditions - ITS Technology, UK (checked 12 Sept 2026)

Partner portal16 proven · 0 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenPlatform - Giacom, UK (checked 12 Sept 2026)
Zen Internet ProvenPartner With Zen, UK (checked 12 Sept 2026)
CityFibre ProvenHow can you THRIVE with our new partner programme? | CityFibre, UK (checked 12 Sept 2026)
FluidOne ProvenFluidOne upgrades its partner portal, UK (checked 12 Sept 2026)
Gamma Telecom ProvenPartner Solutions | Gamma, UK (checked 12 Sept 2026)
Stream Networks Proven
Fidelity Group ProvenTelecoms Partner Programme - Fidelity Group UK, UK (checked 12 Sept 2026)
Openreach Direct ProvenBuilding the UK's Full Fibre Broadband Network | Openreach, UK (checked 12 Sept 2026)
Wavetel ProvenBest VoIP Reseller | Trusted Partner Program - Wavetel Business, UK (checked 12 Sept 2026)
BT Business (via Netify) Proven
Virgin Media Business (VMO2) ProvenWholesale Partner Portal | Virgin Media Business, UK (checked 12 Sept 2026)
Virtual1 ProvenLet PXC Streamline Growth with Portal & APIs for Connectivity Solutions, UK (checked 12 Sept 2026)
ITS Technology Group ProvenChannel - ITS Technology Group, UK (checked 12 Sept 2026)
Vodafone Business ProvenIndirect Partners | Vodafone Partners | Vodafone UK, UK (checked 12 Sept 2026)
TalkTalk Business ProvenOur Partners | TalkTalk Business, UK (checked 12 Sept 2026)
Glide Business ProvenPartner portal - Glide, UK (checked 12 Sept 2026)

API ordering or integration7 proven · 2 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenHome - Giacom API catalog, UK (checked 12 Sept 2026)
Zen Internet ProvenPartner With Zen, UK (checked 12 Sept 2026)
CityFibre ProvenOur platform | CityFibre, UK (checked 12 Sept 2026)
FluidOne ProvenWelcome Pack | FluidOne, UK (checked 12 Sept 2026)
Openreach Direct ProvenAPI's, UK (checked 12 Sept 2026)
Virtual1 ProvenLet PXC Streamline Growth with Portal & APIs for Connectivity Solutions, UK (checked 12 Sept 2026)
ITS Technology Group ProvenChannel - ITS Technology Group, UK (checked 12 Sept 2026)
Stream Networks PartialCascade Portal - Empowering the channel through the UK's most connected network, UK (checked 12 Sept 2026)
Wavetel PartialSMS API Developer Guide | SMS API documentation | Wavetel Business, UK (checked 12 Sept 2026)

Lead times published7 proven · 4 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenSOGEA Product Description V3.1, UK (checked 12 Sept 2026)
CityFibre ProvenVodafone, UK (checked 12 Sept 2026)
FluidOne ProvenEthernet Service Guide Product Annex v202210D, UK (checked 12 Sept 2026)
Stream Networks Proven
Openreach Direct ProvenOpenreach 24-25 Regulatory KPIs Q1, UK (checked 12 Sept 2026)
Wavetel ProvenFibre Ethernet Leased line Providers UK - Wavetel Business, UK (checked 12 Sept 2026)
BT Business (via Netify) Proven
Zen Internet PartialCustomer Service Plan Broadband Services, UK (checked 12 Sept 2026)
Gamma Telecom Partial
Fidelity Group PartialLeased Line Providers - Fidelity Group UK, UK (checked 12 Sept 2026)
Virgin Media Business (VMO2) Partial

SLA and fault fix published6 proven · 7 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenSOGEA Product Description V3.1, UK (checked 12 Sept 2026)
CityFibre ProvenOur platform | CityFibre, UK (checked 12 Sept 2026)
FluidOne ProvenEthernet Service Guide Product Annex v202210D, UK (checked 12 Sept 2026)
Openreach Direct ProvenService level commitments: SLAs and SLGs - Openreach, UK (checked 12 Sept 2026)
Wavetel ProvenFibre Ethernet Leased line Providers UK - Wavetel Business, UK (checked 12 Sept 2026)
Virgin Media Business (VMO2) ProvenIPVPN (UK Managed) SLA, UK (checked 12 Sept 2026)
Zen Internet PartialService Providers - Why Zen | Zen, UK (checked 12 Sept 2026)
Gamma Telecom Partial
Stream Networks Partial
Fidelity Group PartialLeased Line Providers - Fidelity Group UK, UK (checked 12 Sept 2026)
BT Business (via Netify) PartialBTnet Leased Line | UK Business Internet, UK (checked 12 Sept 2026)
ITS Technology Group PartialBusiness Terms & Conditions - ITS Technology, UK (checked 12 Sept 2026)
Glide Business PartialService Level Agreement - Glide, UK (checked 12 Sept 2026)

Cease, migration and switching5 proven · 8 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenThe Great Switch Off - Giacom, UK (checked 12 Sept 2026)
Zen Internet ProvenThe PSTN switch-off: what partners need to know for 2026, UK (checked 12 Sept 2026)
CityFibre ProvenWhat is One Touch Switch? | CityFibre, UK (checked 12 Sept 2026)
Gamma Telecom ProvenPSTN Switch Off 2025 - What You Need to Know | Gamma, UK (checked 12 Sept 2026)
Openreach Direct ProvenOne Touch Switch | How to Switch Broadband Easily, UK (checked 12 Sept 2026)
FluidOne PartialPrepare for the PSTN Switch-off | FluidOne Connected Cloud Solutions, UK (checked 12 Sept 2026)
Stream Networks PartialPSTN Switch Off - Make Sure Your Business Stays Connected - Stream, UK (checked 12 Sept 2026)
Fidelity Group Partial
Virgin Media Business (VMO2) PartialWholesale Partner Portal | Virgin Media Business, UK (checked 12 Sept 2026)
Virtual1 Partial
Vodafone Business PartialSOGEA and FTTP, UK (checked 12 Sept 2026)
TalkTalk Business PartialCode of Practice | TalkTalk Business, UK (checked 12 Sept 2026)
Glide Business PartialSwitching for residential customers - Glide, UK (checked 12 Sept 2026)

Partner support and training13 proven · 2 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenGrow faster with Giacom enablement - Giacom, UK (checked 12 Sept 2026)
Zen Internet ProvenPartner With Zen, UK (checked 12 Sept 2026)
CityFibre ProvenBusiness | Partners | CityFibre, UK (checked 12 Sept 2026)
FluidOne ProvenFluidOne 'reboots' channel strategy, UK (checked 12 Sept 2026)
Gamma Telecom ProvenPartner Solutions | Gamma, UK (checked 12 Sept 2026)
Stream Networks ProvenWhy Partner - Empowering the channel through the UK's most connected network, UK (checked 12 Sept 2026)
Fidelity Group ProvenTelecoms Partner Programme - Fidelity Group UK, UK (checked 12 Sept 2026)
Wavetel ProvenBest VoIP Reseller | Trusted Partner Program - Wavetel Business, UK (checked 12 Sept 2026)
BT Business (via Netify) ProvenNetify, UK (checked 12 Sept 2026)
Virgin Media Business (VMO2) ProvenAaron Briant (Head of Wholesale Operations), UK (checked 12 Sept 2026)
ITS Technology Group ProvenChannel - ITS Technology Group, UK (checked 12 Sept 2026)
Vodafone Business ProvenIndirect Partners | Vodafone Partners | Vodafone UK, UK (checked 12 Sept 2026)
TalkTalk Business ProvenOur Partners | TalkTalk Business, UK (checked 12 Sept 2026)
Virtual1 PartialPXC Reseller partner page, UK (checked 12 Sept 2026)
Glide Business PartialPartner services - Glide, UK (checked 12 Sept 2026)

Ofcom and EECC obligations documented5 proven · 5 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenOne Touch Switching - Giacom, UK (checked 12 Sept 2026)
CityFibre ProvenWhat is One Touch Switch? | CityFibre, UK (checked 12 Sept 2026)
Gamma Telecom ProvenRegulatory Compliance: Insights from Gamma experts, UK (checked 12 Sept 2026)
BT Business (via Netify) ProvenResell BT Business Services | Agent Programme | Netify, UK (checked 12 Sept 2026)
TalkTalk Business ProvenCode of Practice | TalkTalk Business, UK (checked 12 Sept 2026)
FluidOne Partial
Fidelity Group PartialCode of Practice - Fidelity Group UK, UK (checked 12 Sept 2026)
Openreach Direct PartialOpenreach 24-25 Regulatory KPIs Q1, UK (checked 12 Sept 2026)
Virgin Media Business (VMO2) PartialVMB Code of Practice December 2022, UK (checked 12 Sept 2026)
ITS Technology Group PartialBusiness Terms & Conditions - ITS Technology, UK (checked 12 Sept 2026)

Stop-sell and switch-off guidance10 proven · 0 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenThe Great Switch Off - Giacom, UK (checked 12 Sept 2026)
Zen Internet ProvenThe PSTN switch-off: what partners need to know for 2026, UK (checked 12 Sept 2026)
FluidOne ProvenBroadband Product Annex v202210D, UK (checked 12 Sept 2026)
Gamma Telecom ProvenPSTN Switch Off 2025 - What You Need to Know | Gamma, UK (checked 12 Sept 2026)
Stream Networks ProvenPSTN Switch Off - Make Sure Your Business Stays Connected - Stream, UK (checked 12 Sept 2026)
Fidelity Group ProvenISDN Switch-off - What you need to know - Fidelity Group UK, UK (checked 12 Sept 2026)
Openreach Direct ProvenOpenreach announces price changes to encourage digital adoption of newer, more reliable and better value technology, UK (checked 12 Sept 2026)
Virtual1 ProvenPXC Cause Confusion with Shifting Withdrawal Dates for SMPF Broadband Lines, UK (checked 12 Sept 2026)
TalkTalk Business ProvenPSTN and ISDN Switch-Off Guide 2027 | TalkTalk Business, UK (checked 12 Sept 2026)
Glide Business ProvenCopper Switch-off: Will My Business Be Affected? - Glide, UK (checked 12 Sept 2026)

Security and data protection published10 proven · 5 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenPrivacy notice and cookies policy - Giacom, UK (checked 12 Sept 2026)
CityFibre ProvenEntanet, UK (checked 12 Sept 2026)
FluidOne ProvenPrivacy Policy | FluidOne, UK (checked 12 Sept 2026)
Gamma Telecom ProvenAccreditations - Gamma, UK (checked 12 Sept 2026)
Stream Networks ProvenStream Networks Ltd Awards and Accreditations, UK (checked 12 Sept 2026)
Fidelity Group ProvenPrivacy Policy - Fidelity Group UK, UK (checked 12 Sept 2026)
Wavetel ProvenPrivacy Notice | Privacy Policy | Cookies Policy | Wavetel Business UK, UK (checked 12 Sept 2026)
Virgin Media Business (VMO2) ProvenVirgin Media O2 Security Schedule Version 8.0 July 2026, UK (checked 12 Sept 2026)
ITS Technology Group ProvenSecurity & Trust Centre - ITS Technology Group, UK (checked 12 Sept 2026)
Vodafone Business ProvenPrivacy and cookies policies | Vodafone UK, UK (checked 12 Sept 2026)
Zen Internet PartialCustomer Data Processing Agreement, UK (checked 12 Sept 2026)
Openreach Direct PartialPrivacy policy | Openreach, UK (checked 12 Sept 2026)
BT Business (via Netify) Partial
Virtual1 PartialPrivacy Policy - PXC, UK (checked 12 Sept 2026)
Glide Business PartialPrivacy Policy - Glide, UK (checked 12 Sept 2026)

Named reseller or partner case study10 proven · 2 partial · 0 to review

Daisy Partners (DWS / Giacom) ProvenMultiple (Atom, Midas Communications, Combined Networks, SilverCloud, Tailor Made Technologies, CloudClevr, Cirrus Connect, Urbancoms, Cranborne Technology), UK (checked 12 Sept 2026)
Zen Internet ProvenBlizzard Telecom, Eclipse Wholesale, OptaNet, IDNet, UK (checked 12 Sept 2026)
CityFibre ProvenSky; TalkTalk; Vodafone; Zen; Juice Broadband; Lightning Fibre; Quickline, UK (checked 12 Sept 2026)
Gamma Telecom ProvenCommunity Fibre, England (checked 12 Sept 2026)
Fidelity Group ProvenInvictus Communications, UK (checked 12 Sept 2026)
Openreach Direct ProvenExponential-E, UK (checked 12 Sept 2026)
Virgin Media Business (VMO2) ProvenICUK; ARO; Glide; Neos Networks; Kao Data; CCS Leeds; Giacom; Three UK; Broadband4; Boldyn Networks; Aspire, UK (checked 12 Sept 2026)
Virtual1 ProvenBackupVault, UK (checked 12 Sept 2026)
ITS Technology Group ProvenFusion Fibre, UK (checked 12 Sept 2026)
Vodafone Business ProvenOnecom Partners, UK (checked 12 Sept 2026)
BT Business (via Netify) PartialNetify, UK (checked 12 Sept 2026)
TalkTalk Business PartialVirtual1, UK (checked 12 Sept 2026)

Agent-ready decision support

Ask an AI agent to assess programme fit

Netify exposes the Programme Index through the public MCP toolscompare_reseller_programmesandassess_broadband_reseller_fit. An agent can apply mandatory criteria, rank preferences, explain exclusions and return a stable URL showing the same result here. The evidence table, the routes comparison and the change log are served byget_wholesale_route_evidence(filter by route type, provider, requirement group or state; pass since for the change log), and the postcode check bycheck_wholesale_serviceability.

Example prompt: Compare UK broadband reseller programmes that offer FTTP and SOGEA, prefer residual commission and API access, then explain the trade-offs and show me the Netify result URL.

Connect an AI agent Open the versioned dataset

Fit assessments do not infer undisclosed pricing or commission. Customer-address availability must be confirmed before any commercial commitment.

How we compared broadband reseller programmes

To put each profile together, we draw on four kinds of source, including the provider's own published programme documentation, public partner-tier disclosures, our own channel-market estimates from editorial review and finally (for the BT route in particular) our direct experience as a partner.

We mark something High where Netify either holds the contract or the rates are publicly disclosed, Medium where the provider publishes a programme overview but the specific commercials are negotiated case by case, and Indicative where the figure is a channel-market estimate from our own editorial review rather than anything the provider has put in writing. The structured per-rate fields (upfront %, residual %, wholesale model) are in the JSON and CSV distributions linked further down.

The filter criteria run on a stable kebab-case vocabulary, published as a JSON-LD DefinedTermSet on this page, with each tickable feature mapping to a slug code (nms, wlo, fttp, sogea, eth, api, port, bill) that's also reachable as a stand-alone URL.

The evidence table is a separate, later piece of work. On 12 September 2026 Netify's research assistant graded all 16 routes against 22published-evidence columns in a research workbook, opening every page cited and re-checking every accepted URL live on the same day. The review pass (re-quoting, a second search of partner terms and regulatory pages, pruning the change log) was carried out the same day by the research assistant at Robert Sturt's request; Harry Yelland's comparison above is unchanged. A cell is Proven only where an accepted source names the column; the source row records the URL, the exact wording, the published and checked dates and what the page does not prove. No prices or commission figures are recorded. The dated change log comes from the same workbook.

Capability status and evidence rules

Proven: An accepted source directly connects this partner or wholesale route to that requirement: the product is named as orderable through the route, or the term, process or obligation is published for partners.
Partial: Relevant evidence exists, but the route, product, term or date is incomplete (a generic partner page with no terms, a product sold direct with no partner statement, a figure quoted only by a third party).
Not found: Credible pages were checked and nothing defensible was published. This does not prove the provider lacks it; it means a reseller will have to ask.
Not applicable: The requirement does not apply to the route's model (for example Openreach FTTP for an altnet that sells only its own fibre).
To review: Research has not yet been completed.

Prefer the provider's own published partner terms, product pages, SLA and regulatory pages, Ofcom documents, and named reseller case studies.
A named reseller, MSP or ISP using the route is the strongest evidence for the case study column.
A generic partner landing page is supporting evidence, not proof of a term.
Access and product columns need the product named as orderable through the partner route, not only sold direct to businesses.
Keep routes apart: a BT Business direct page is not evidence for BT via Netify, and an Openreach page is not evidence for a reseller of Openreach.
Regulatory columns need the obligation documented for partners or end customers; a certificate logo is not documentation.
No commission percentage or price is ever recorded. The columns record that a model or price list is published and where.
Copy a short exact quotation that proves the point, then write a concise factual summary in your own words.
Record publication and checked dates. State what each source does not prove. Anything dated also goes on the change log.

Comparison criteria

Provider type: Direct network, wholesale aggregator or authorised partner.
Commission model: Upfront percentage, residual percentage, hybrid or wholesale margin.
Minimum commitment: Minimum monthly spend, joining fee, sales target or none.
Network coverage: Percentage of UK premises addressable and FTTP footprint detail.
White-label flexibility: Whether the reseller can sell under their own brand.
FTTP and SOGEA availability: Which Openreach broadband tiers are part of the partner stack.
Ethernet and leased-line availability: Whether the programme covers EAD, EFM, BTnet-equivalent or dark fibre.
Portal, API and billing support: Reseller portal, API integration and billing handled by the provider.
Last review date: When the comparison was last reviewed editorially.

Written by

Harry Yelland, CyberSecurity Writer, Netify Group Limited

Reviewed by

Robert Sturt, Managing Director, Netify Group Limited

BT Authorised Partner since 2012 (listed on business.bt.com/bt-authorised-partners/). BT Cloud Voice Partner of the Year 2025-26. Netify supports third-party resellers entering the BT Business channel.

Reviewed 24 June 2026.

Provider profiles

CityFibre

direct network · Est. 2011 · London, UK

CityFibre is the UK's third national digital infrastructure platform, running a full-fibre alt-net rollout across UK cities that's grown quickly in the places Openreach historically didn't reach. Coverage is around 35% of the UK (roughly 3 million premises). Their commercial model is wholesale with a partner discount, tiered with volume rebates, with precise figures negotiated per partner. We'd recommend CityFibre for ISPs and aggregators when their customers are concentrated inside CityFibre's footprint, typically urban, and often outside London.

No Minimum SpendWhite Label OptionsFTTP PortfolioSOGEA AvailableEthernet / Leased LineAPI IntegrationPartner PortalBilling Support

Commission: Wholesale + partner discount; Tiered partner pricing with volume rebates. Specific figures negotiated per partner.
Coverage: 35% UK; 3+ million UK premises, expanding
Minimum: Volume commitments by partner tier

Best for: ISPs and aggregators with customers concentrated in CityFibre's rollout footprint, typically urban, often outside London.

Less ideal for: Resellers needing nationwide coverage or SOGEA copper-fibre hybrid services.

Data confidence:Medium|CityFibre Partner Programme public overview; specific commercials negotiated per partner.|

Date	Change
2026-06-24	Reviewed all 16 programme commercials and coverage figures; confirmed still current with no programme changes since the May review.
2026-06-10	Editorial refresh: refreshed every section copy, added Virgin Media Business (VMO2) as the 16th provider profile, and credited Harry Yelland (CyberSecurity Writer) as author. Robert Sturt remains the named reviewer.
2026-06-09	Added best-by-use-case matrix, decision tree, methodology section, "when not to choose BT via Netify" balance box, JSON and CSV citation downloads, and per-provider data confidence labels.
2026-05-28	Reviewed provider list, commission models and filter criteria. Added BT Business via Netify featured route. Refreshed FAQ to target current AI-search query patterns.
2026-03-15	Initial publication. 15 reseller programmes covered, side-by-side comparison matrix and URL-addressable filter state.

Summary: how to choose a UK broadband reseller programme

Best UK broadband reseller options by use case

Which broadband reseller route should I choose?

When BT via Netify may not be the best route

Find the right broadband reseller programme

Filter by criteria

Side-by-side comparison

What each route publishes, by requirement

Direct wholesale, aggregator or authorised partner: the three routes compared

Which routes publish what you need?

What changed, and what is ahead

Check what BT Wholesale's checker says for a postcode

Evidence by route

Sources (18)

Sources (24)

Sources (22)

Sources (16)

Sources (21)

Sources (18)

Sources (19)

Sources (18)

Sources (10)

Sources (10)

Sources (17)

Sources (16)

Sources (12)

Sources (12)

Sources (12)

Sources (17)

Evidence by requirement

Ask an AI agent to assess programme fit

How we compared broadband reseller programmes

Capability status and evidence rules

Comparison criteria

Written by

Reviewed by

Provider profiles

Decided that BT Business is the right route?

Latest review notes

Citation data

Frequently asked questions about UK broadband reseller programmes

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