1.1ConfirmedProduct & Proposition Overview
BT's SD-WAN proposition - naming/branding (e.g. BT SD-WAN, Dynamic Network Services, Cloud of Clouds positioning)
BT brands this 'Managed SD-WAN' (not a distinct product name like a vendor's). Launched to UK business customers via Cisco (Viptela and Meraki) in 2020, expanded with Fortinet Secure SD-WAN in 2021. Positioned as combining fixed line, mobile data, security expertise, and proactive managed services with a single point of contact.
Open the citable evidence recordSource notes
- BT Newsroom, 'BT brings intelligent connectivity to UK businesses with new Cisco Managed SD-WAN solutions' (2020) newsroom.bt.com; business.bt.com/solutions/intelligent-connectivity/sd-wan/
1.2ConfirmedProduct & Proposition Overview
BT's SASE proposition - naming/branding, how BT positions SASE vs SD-WAN vs 'Secure Connect' type offerings
BT brands this 'managed SASE service' (also referenced as SD-WAN with SSE/SASE capabilities). Latest iteration (Nov 2024) is powered by Fortinet and marketed as helping customers 'seamlessly transition from managed SD-WAN to SASE'.
Open the citable evidence recordSource notes
- BT Newsroom, 'BT launches a new managed SASE service powered by Fortinet' (25 Nov 2024) newsroom.bt.com
- Computer Weekly, 'BT unveils managed SASE service'
1.3ConfirmedProduct & Proposition Overview
Underlying technology partners BT resells/manages (list only) and which BT leads with
UPDATE: BT's current live SD-WAN & SASE page confirms the partner roster as Cisco, VMware, Fortinet, Zscaler and Palo Alto - adding Zscaler as a newly-confirmed current partner not present in the earlier 2020-2021 press-release-based list (Cisco/Viptela/Meraki, VMware, Nokia, Fortinet). Nokia was not listed on the current live page. Treat the vendor roster as having evolved over time; cite the current page for present-day accuracy and the press releases for historical record.
Open the citable evidence recordSource notes
- business.bt.com/networks-digital-services/sd-wan-sase/ (fetched directly, current) - see new 1.9
- BT Newsroom (2020, 2024) for historical record
1.4ConfirmedProduct & Proposition Overview
BT's network heritage angle - how it markets its own global network (BT Global Fabric / Global Network Services) as the differentiator underneath SD-WAN/SASE
BT Global Fabric is BT's network-as-a-service (NaaS) platform, unveiled Oct 2023, went live Feb 2025 with 'Global Fabric Internet'. Positioned as the underlying fabric onto which SD-WAN, security and multi-cloud routing can be layered via a marketplace/app. At launch had PoPs in 45 cloud data centres (target 140) and partnerships incl. Google Cloud WAN (2025) and Cisco as a key technology supplier.
Open the citable evidence recordSource notes
- Telecoms.com, 'BT Global Fabric finally goes live' (Feb 2025)
- Telecoms.com, 'BT plugs Global Fabric into Google's Cloud WAN' (Apr 2025)
- TelecomTV, 'What now for BT's Global Fabric?' (Oct 2024)
1.6ConfirmedProduct & Proposition Overview
Where BT sits in Gartner/Omdia/GigaOm/ISG type analyst rankings for managed SD-WAN/SASE providers (not vendor rankings)
BT has been named a Leader in Gartner's Magic Quadrant for Global WAN Services (formerly 'Magic Quadrant for Network Services, Global') for 20 consecutive years as of the 2024 report, and again a Leader in the 2026 report. In the 2024 report BT was placed furthest for 'Completeness of Vision'. Note: this MQ evaluates telecom/MSP network service providers (BT, AT&T, NTT, Orange Business, Tata, Verizon, Vodafone, Colt, GTT, etc.) - separate from the Gartner MQ for SD-WAN, which evaluates underlying technology vendors (Fortinet, Cisco, VMware/Broadcom, HPE, Palo Alto, Versa) and does not list BT. ADDITIONAL: BT also references being named a leader in the 'IDC MarketScape for Worldwide Managed Security Services' (BT insight article dated 1 January 2021, title 'BT leads in IDC MarketScape for Global Managed Security Services', found via a related-content link on BT's UK University case study page) - this covers managed security services specifically, a related but distinct market from SD-WAN/managed network services. Not independently fetched/verified in this pass beyond the title and date; flagged for further verification if needed.
Open the citable evidence recordSource notes
- BT Newsroom, 'BT placed furthest for Completeness of Vision...' (24 Apr 2024); business.bt.com/insights/bt-gartner-magic-quadrant-global-wan-2026/; research.oz.spotlightar.com Magic Quadrant for Global WAN Services 2025 excerpt
1.8ConfirmedProduct & Proposition Overview
Confirmed product architecture and branding structure (as of current business.bt.com)
BT's current live product structure (business.bt.com, checked directly): a parent category page 'SD-WAN and SASE' sits under 'Networks and digital services', splitting into two distinct product pages - 'SD-WAN' and 'SASE: Secure Access Service Edge' - each with its own dedicated landing page, features, and downloads. This supersedes/updates the naming used in older (2020-2021) BT press releases which referred more generically to 'Managed SD-WAN' and 'managed SASE service'.
Open the citable evidence recordSource notes
- business.bt.com/networks-digital-services/sd-wan-sase/ (fetched directly, current live page)
1.9ConfirmedProduct & Proposition Overview
Full current list of underlying technology partners named on BT's live SD-WAN/SASE page
Direct fetch of BT's current SD-WAN & SASE page confirms the partner list as: Cisco, VMware, Fortinet, Zscaler and Palo Alto ('Enjoy the power of Cisco, VMware, Fortinet, Zscaler and Palo Alto, combined with our market-leading global network'). This adds Zscaler as a confirmed current partner not captured in the earlier 2020-2021 press-release-based research (which named Cisco/Viptela/Meraki, VMware, Nokia, Fortinet). Nokia was not listed on this current live page, suggesting the vendor roster may have evolved.
Open the citable evidence recordSource notes
- business.bt.com/networks-digital-services/sd-wan-sase/ (fetched directly, current live page)
1.10ConfirmedProduct & Proposition Overview
BT's stated global reach claim for SD-WAN/SASE specifically
BT's current SD-WAN & SASE page states: 'We provide network services and secure multi-cloud connectivity to customers in over 200 countries.' This is a broader/more specific claim than the general Global Fabric PoP figures found earlier (45 live cloud data centre PoPs, target 140) - the 200+ countries figure relates to network service reach generally, not Global Fabric's PoP density specifically, and should not be conflated with it.
Open the citable evidence recordSource notes
- business.bt.com/networks-digital-services/sd-wan-sase/ (fetched directly)
2.2ConfirmedWhat BT Specifically Provides (The 'On Top' Layer)
Onboarding & migration methodology (MPLS-to-SD-WAN transition services, phased rollout support)
UPDATE: BT's current SASE page now publishes explicit migration/onboarding commitments: pre-deployment readiness assessments, hardware provisioning and logistics, 'phased migration with zero cutover risk' (marketing claim, not a numeric guarantee), Day 1 operational handover, and staff training/change management. See new item 2.17 for full detail - this resolves the original gap at a marketing-commitment level, though a detailed technical runbook is still not public.
Open the citable evidence recordSource notes
- business.bt.com/networks-digital-services/sd-wan-sase/sase/ (fetched directly) - see 2.17
2.3ConfirmedWhat BT Specifically Provides (The 'On Top' Layer)
Network integration - how BT SD-WAN/SASE connects into BT's own MPLS, internet, mobile (EE), and cloud connect services
BT explicitly positions Managed SD-WAN as combining its own fixed line connectivity, mobile data (via EE), and Global Fabric NaaS platform, with cloud connect via Connected Cloud Edge and now Global Fabric's Google Cloud WAN interconnect (2025).
Open the citable evidence recordSource notes
- BT Newsroom (2020)
- Telecoms.com (Apr 2025); business.bt.com/overlay-networks-cloud/cloud-edge/
2.6ConfirmedWhat BT Specifically Provides (The 'On Top' Layer)
Global reach / multi-country delivery capability (PoPs, local loop access, in-country compliance)
Global reach is delivered primarily via BT Global Fabric, which at its Feb 2025 general-availability launch had points of presence in 45 cloud data centres (stated objective: 140) with a plan for high-bandwidth connectivity to 700 data centres worldwide. Google Cloud WAN interconnect (Apr 2025) adds Google Partner Interconnect access at 50 of the world's top cloud locations, growing to 70 by 2026.
Open the citable evidence recordSource notes
- Telecoms.com, 'BT plugs Global Fabric into Google's Cloud WAN for AI push' (Apr 2025)
- Telecoms.com, 'BT Global Fabric finally goes live' (Feb 2025)
2.7ConfirmedWhat BT Specifically Provides (The 'On Top' Layer)
Security operations layer - BT's own SOC/MSS wrapped around SASE (threat intel, incident response)
UPDATE: BT's current SASE page confirms a 'Converged UK NOC and SOC expertise' model - 24/7 monitoring and security support from one integrated UK team, with single point of contact, unified incident response, 'no finger pointing between vendors', NCSC-aligned threat intelligence, and UK data residency guaranteed. See new item 2.14 for full detail.
Open the citable evidence recordSource notes
- business.bt.com/networks-digital-services/sd-wan-sase/sase/ (fetched directly) - see 2.14