Synthetic assessment example
Can an MSP with remote staff and incomplete Ofcom controls become a BT reseller?
A synthetic BT reseller readiness example showing how incomplete regulated-sales procedures affect an otherwise prepared MSP.
Scenario
Established UK managed service provider with a distributed workforce
- The company is a UK-registered limited company.
- Working-environment details can be supplied for review.
- An Anti-Bribery and Corruption policy is available.
- The data-protection, customer Contract Summary and wider regulated-sales procedures are not yet fully documented.
- A director owns compliance activity; staff work from several UK locations.
Initial readiness result
More information needed
Nothing here is a formal rejection. These are the points Netify would need to clarify before progressing the application.
Points to resolve
- • Prepare data-protection and regulated-sales procedures for Netify review.
Next: Resolve the points below or submit them with your application for a human review.
Compliance preparation
4 of 6 public preparation items are organised in this example. 2 items to prepare.
Data-protection procedures are documented
Stage: Compliance onboarding
Regulated-sales process has an owner
Stage: Compliance onboarding
What Netify would review
5 due-diligence areas are shown. 1 will be confirmed during human review.
Legal entity
The registered business identity and whether the proposed reseller route is appropriate for that entity.
Useful information: Registered name, company number, trading address and main contact.
Evidence to verify
Ofcom sales process
How applicable regulated-sales requirements will be handled, including the customer Contract Summary process.
Useful information: Current sales process, customer journey and the person responsible for regulated-sales controls.
Information required
Data protection
How prospect and customer data is handled during sales and account activity.
Useful information: Privacy information, access controls, retention approach and incident-escalation ownership.
Information required
Customer-data access and staff location
Who can access customer information and where relevant work is performed. Netify confirms what is material for the application.
Useful information: Roles with customer-data access, working locations and any third-party access arrangements.
Confirm during review
Named compliance owner
Who owns compliance activity and can respond to evidence or process questions.
Useful information: Name, role and responsibility of the proposed owner. This can be an existing director or team member where appropriate.
Evidence to verify
Run the assessment for your business
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Check your readinessMethodology and rules reviewed 2026-08-27. Formal programme requirements are confirmed during human review.