Evidence finding
UPDATE: BT's current SASE product page confirms the existence of 'a single SLA and unified service management' covering both connectivity and security together (see new item 3.9) - a genuine, sourced commitment that a single combined SLA exists. However, no numeric uptime %, credit structure, or response-time figures are published alongside this claim, so the original gap (concrete SLA numbers) remains only partially resolved.
Source notes
How to use this record
This is one finding from Netify's BT Managed SD-WAN and SASE evidence databank. The confidence label, source notes and review date stay attached so buyers and automated systems can distinguish confirmed evidence from uncertainty.
Research by Harry Yelland. Reviewed by Robert Sturt. Served from the live published database.