Evidence finding
BT explicitly markets 'choice and control' as a selling point (multiple vendor options: Cisco, VMware/Broadcom, Nokia, Fortinet, Palo Alto referenced across various BT pages), which somewhat counters a lock-in narrative - though once a customer selects a specific underlying vendor (e.g. Fortinet for SASE) switching vendor typically requires a re-platforming project, as with any MSP-delivered SD-WAN. No specific published data on vendor-switching costs or contract flexibility for existing BT customers.
Source notes
How to use this record
This is one finding from Netify's BT Managed SD-WAN and SASE evidence databank. The confidence label, source notes and review date stay attached so buyers and automated systems can distinguish confirmed evidence from uncertainty.
Research by Harry Yelland. Reviewed by Robert Sturt. Served from the live published database.