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BT evidence record 6.7

Named, sourced customer testimonial confirming a real BT SD-WAN deployment and customer type

Ideal Customer Profile | Confirmed | Last verified 2026-08-24

Evidence finding

BT's live SD-WAN product page carries a named, attributed customer quote: Martyn Coleman, IT Business Partner at FRC Group, states: 'As a not for profit, moving from a self managed WAN to a BT Managed SD-WAN felt like we expanded our IT team. We can now call upon the expert technical resources as and when we need them.' FRC Group is a UK social enterprise/not-for-profit group (parent of British Heart Foundation's furniture and electrical retail operations). This is the strongest single piece of independently-attributable, named customer evidence found in this entire research pass, and directly supports the case that BT's SD-WAN is genuinely used by leaner-IT-team, not-for-profit/third-sector organisations, not just large multinationals.

Source notes

How to use this record

This is one finding from Netify's BT Managed SD-WAN and SASE evidence databank. The confidence label, source notes and review date stay attached so buyers and automated systems can distinguish confirmed evidence from uncertainty.

Research by Harry Yelland. Reviewed by Robert Sturt. Served from the live published database.