Synthetic customer opportunity example
What must a reseller establish before proposing managed SD-WAN or SASE to a manufacturer?
A synthetic manufacturing opportunity showing why operational technology, site resilience and responsibility boundaries must be established before design.
Scenario
UK manufacturer with four plants, a warehouse and Azure workloads
- Production systems and operational technology use the site networks.
- Azure and Microsoft 365 traffic must be considered alongside plant dependencies.
- The customer wants central policy, resilient access and managed security.
Initial opportunity result
3 potential BT product families to explore
Validate site resilience, operational technology boundaries, segmentation and production-critical dependencies.
BTnet leased line
A possible dedicated-connectivity route where bandwidth, service levels or resilient access matter.
Validate: Confirm each address, bandwidth, bearer, diversity, construction and service-level requirements.
BT Managed SD-WAN
A possible managed WAN route for a distributed estate requiring central policy and operations.
Validate: Confirm sites, underlay, platform preference, application flows, resilience, management scope and migration plan.
BT managed SASE and security
A possible managed security route where network and cloud-delivered controls must be considered together.
Validate: Confirm required security controls, users, sites, data locations, logging, compliance and responsibility boundaries.
Next: Use the discovery questions to qualify the opportunity, then ask Netify to validate product availability, solution design and commercial terms.
Material risks
- • Operational-technology traffic must not be treated as ordinary office traffic.
- • Physical diversity and failover need validation at each production-critical site.
- • Security monitoring and incident responsibilities must be agreed across the customer, Netify and BT.
Discovery questions
- • Which locations, access services, bandwidths, contract dates and resilience arrangements exist today?
- • Which security controls, devices, users, compliance obligations and operational responsibilities are required?
Evidence to collect
- • site criticality and recovery objectives
- • OT and IT segmentation map
- • existing circuits and physical routes
- • application dependency map
- • security-control and logging requirements
- • migration and maintenance windows
Assess an anonymous customer opportunity
Use the same controlled rules with a sector, estate type and stated needs. Do not enter names, contacts, addresses, account numbers or confidential information.
Run the assessmentMethodology reviewed 2026-08-27. Rules version 2026-08-27.1. Product fit and final design require human validation by Netify and, where applicable, BT.