NNetify

Global/UK managed SD-WAN / SASE provider

BT Business / BT Global

BT source evidences managed SD-WAN and access to vendor platforms including Cisco, VMware/Broadcom, Fortinet and Palo Alto.

Contact BT Business / BT Global via Netify ↗business.bt.com ↗BT Business / BT Global alternativesLast verified 2026-07-29

Netify profile

BT Business / BT Global in depth

Platform and architecture

BT delivers managed SD-WAN and SASE on top of one of the deepest UK access estates in the market: Openreach-adjacent last mile, owned core, and global reach through BT's international network. Platform choices include Cisco Meraki, Fortinet and Versa-based offers, with BT engineering the underlay, overlay and lifecycle as one service. Dual-hub and diverse last-mile designs are standard practice for resilience.

Security and SASE capability

BT Managed SASE wraps SD-WAN with ZTNA, SWG and CASB from leading platforms (Fortinet and partner SSE stacks) under a single managed contract, backed by BT's security operations heritage and UK SOC capability. Security depth follows the chosen platform; BT's value is integrating it with connectivity, monitoring it 24x7 and owning the outcome.

Service, support and channel

This is the headline: a UK contract holder with named support, 24x7 UK NOC and SOC operations, field engineering across the country and managed last-mile circuits in the same contract. Fully managed and co-managed models are both offered. Netify is a BT Authorised Partner, so the BT portfolio can be procured through Netify with channel support.

Commercials and the Netify verdict

Per-site managed pricing bundling circuits, platform and service, quote based on term. The Netify verdict: shortlist BT when you want one accountable UK provider across underlay, overlay and security, when public sector or regulated procurement favours a UK contract holder, or when nationwide field presence matters. Disclosure: Netify earns commission on BT routes; our grades remain evidence-based.

Evaluate BT Business / BT Global properly

An AI can summarise BT Business / BT Global. It cannot gather structured, evidence-backed responses from BT Business / BT Global and its closest competitors. Describe your requirement once at netify.co.uk and BT Business / BT Global arrives pinned for an evidence-graded evaluation: the market takes position around your words, one signature publishes an anonymous notice free, and matched vendors respond side by side with pricing private to you.

AI assistants can score BT Business / BT Global against a requirements list directly with the score_vendor_fit tool on the Netify connector, and build the same position with workspace_ingest.

Questions

BT Business / BT Global: common buyer questions

Which SD-WAN platforms does BT manage?

BT's managed portfolio spans Cisco Meraki, Fortinet and Versa among others, with BT recommending a platform against your estate and running it end to end including circuits, monitoring and lifecycle.

Does BT offer co-managed SD-WAN?

Yes. Co-managed models give your team policy visibility and agreed change rights while BT owns the platform, underlay and incident response, a common pattern for organisations with capable but stretched network teams.

Can I buy BT Managed SASE through Netify?

Yes. Netify is a BT Authorised Partner: you can procure BT Business services through Netify with independent comparison support. Netify earns commission on this route, which never affects how vendors are scored in this tool.

Key differentiators

  • UK market leader for managed SD-WAN with deep access circuit ownership and field engineering capability.
  • Multi-vendor platform support (Cisco, VMware/Broadcom, Fortinet, Palo Alto, Meraki) gives buyers platform choice within one managed service.
  • Strong global SD-WAN and SASE delivery via BT Global for multinational requirements.

Best fit for

  • UK enterprises wanting a single supplier for SD-WAN platform, access circuits, security and field operations.
  • Multinational organisations with a UK headquarters needing global delivery via BT Global.
  • Buyers prioritising underlay accountability and field engineering depth alongside SD-WAN delivery.

Watch-outs

  • Platform choice and packaging vary; buyers should confirm which vendor platform is being proposed and why.
  • DIY/self-managed model is not BT's primary positioning.
  • Co-managed model and customer control boundaries should be confirmed via RACI and portal demo.

40 features, 6 categories

Capability matrix

Each capability is graded against public source evidence. Hover any status grade for a definition. Where evidence is limited, the grade reflects that uncertainty rather than assuming the capability is present.

Service delivery and operating model

#CapabilityStatusDefinition
F01Fully managed serviceYesProvider designs, deploys, monitors, changes, supports and reports on the service.
F02DIY / self-managed modelPartialCustomer operates SD-WAN controller, policies, updates and incident response.
F03Co-managed serviceYesProvider runs platform/support while customer retains selected policy or change rights.
F04Multi-tenant MSP / white-label supportUnknownTenant isolation, delegated administration, branded portals, templates and service-provider scale.
F05Professional services and migration supportYesDiscovery, design, pilot, staging, migration runbooks, rollback and training.
F06Last-mile circuit managementYesSourcing, monitoring and support for broadband, DIA, LTE/5G, MPLS and cross-connects.
F07Lifecycle managementYesHardware replacement, firmware upgrades, patching, renewals and EoL planning.
F08Flexible commercial modelYesPer-site, per-bandwidth, per-user, per-device, consumption, NaaS or bundled pricing.

Network architecture and transport

#CapabilityStatusDefinition
F09Encrypted overlay fabricYesSecure tunnels across broadband, DIA, MPLS, LTE/5G, satellite or private WAN.
F10Dynamic path selectionYesReal-time routing based on latency, jitter, packet loss, brownouts, MOS and policy.
F11Active-active link utilisationYesUse multiple links concurrently rather than passive backup only.
F12Application-aware routingYesIdentification and routing for SaaS, UCaaS, ERP and custom applications.
F13QoS and traffic shapingYesPer-application and per-class prioritisation, reservation and policing.
F14Packet loss remediationYesFEC, packet duplication, jitter buffering, TCP optimisation and WAN optimisation.
F15Local internet breakoutYesSecure direct internet access from branch sites.
F16MPLS coexistence and migrationYesHybrid MPLS/internet/cellular during transition.
F17Cellular and 5G supportYesIntegrated/external modem, SIM management, signal monitoring and failover.
F18Cloud on-rampYesAutomated/simplified connectivity to AWS, Azure, Google Cloud, Oracle, Equinix, Megaport and SaaS.

Gateway, PoP and backbone design

#CapabilityStatusDefinition
F19Public cloud gatewaysPartner / integratedVendor-operated gateways/PoPs for SaaS optimisation, remote access or security enforcement.
F20Private PoPs / dedicated PoPsUnknownCustomer-hosted, dedicated or sovereign PoP options.
F21Private global backbonePartialVendor-owned or controlled backbone between PoPs.
F22Regional breakout and data residencyYesPin traffic to countries, regions or approved inspection locations.
F23Multi-cloud transit fabricYesBranch-to-cloud, cloud-to-cloud and user-to-cloud connectivity under common policy.
F24Flexible edge form factorsYesPhysical, virtual, cloud marketplace, container or uCPE.
F25High availability designYesDual appliances, dual circuits, dual power, HA clustering and gateway redundancy.
F26SLA-backed service fabricPartialSLA for uptime, response, change handling and possibly latency/jitter/loss.

Security and SASE capability

#CapabilityStatusDefinition
F27Integrated next-generation firewallPartner / integratedStateful firewall, app control, IPS/IDS, malware inspection and URL filtering.
F28Full SASE platformYesSD-WAN plus SWG, CASB, ZTNA, FWaaS, DLP, RBI, DNS security and threat prevention.
F29SSE ecosystem integrationYesInteroperation with Zscaler, Netskope, Palo Alto Prisma Access, Cisco Secure Access, Cloudflare etc.
F30Zero Trust Network AccessYesIdentity and posture-based access to private applications.
F31Secure web gatewayYesURL filtering, SSL inspection, malware scanning and acceptable-use controls.
F32CASB capabilityYesSaaS discovery, sanctioned/unsanctioned app control and SaaS policy enforcement.
F33Data loss preventionUnknownData classification, inspection, blocking, alerting and exception workflow.
F34Remote user accessYesClient or clientless access for remote workers, contractors and mobile users.
F35SOC/SIEM/SOAR integrationYesSyslog, APIs, event export, threat intelligence and workflow integration.

Operations, assurance and automation

#CapabilityStatusDefinition
F36Centralised orchestrationYesTemplates, intent-based policy, zero-touch provisioning and configuration compliance.
F37Customer portal and RBACYesReal-time status, role-based access, reporting, tickets and change requests.
F38Observability and digital experience monitoringYesApp experience, user experience, device health, SaaS telemetry and path analytics.
F39APIs and automationPartialREST APIs, Terraform, webhooks, event streaming and ITSM integration.
F40Managed service assuranceYes24/7 NOC/SOC, proactive monitoring, incident ownership, RCA, service reviews and change governance.

Commercial

Cost model and pricing visibility

Public pricing visibility

Quote-based. No complete public enterprise price was found in reviewed sources.

Cost model

Quote-based managed service; includes access, CPE, vendor stack and service tier options.

Evidence

Sources and exclusions

40 facts about BT Business / BT Global were re-verified on 2026-07-29 against named sources, each carrying a sentence quoted from the source and confirmed present on that page. 51 sources were used. 7 more were read and rejected, and are listed below with the reason.

Sourced facts for BT Business / BT Global, each with its grade, the source it rests on and the sentence quoted from that source.
FactFindingEvidenceQuoted from the source
Fully managed serviceYes[1] [8] [9]"Choose from fully managed or co-managed options which align to your operational model."
Co-managed serviceYes[7] [4] [1]"Any Incidents caused due to the changes made by the Customer utilising the Co-Management Service option will be considered as either Priority 2 or 3"
Multi-tenant MSP / white-label supportNot foundnoneNot found in public sources reviewed. I checked the BT SD-WAN and SASE product pages, the Fortinet SD-WAN Service Schedules Parts A and B, the Managed Fortinet and Managed Cisco SD-WAN annexes and the Managed Services Schedule, and searched for BT wholesale/channel white-label SD-WAN material. Nothing describes tenant isolation, delegated administration or branded portals allowing an MSP to operate the platform under its own brand. Netify's own BT partner-programme pages surfaced in search are Tier 3 and describe reseller commercial terms rather than platform multi-tenancy, so they cannot carry this grade. BT sells this as its own managed service, so absence here is plausible, but I am not inferring absence.
Professional services and migration supportYes[8]"BT will provide you with an implementation service covering project management, coordination, detailed solution design, installation, configuration, commissioning, acceptance testing and rollout"
Lifecycle managementYes[8] [4]"BT will inform you of any upcoming End of Life BT Equipment / Purchased Equipment and will, where possible, provide details of any replacement model"
Cellular and 5G supportYes[5] [4]"Active-Active Mobile Data Access is only available over 5G where 5G is available to you."
Public cloud gatewaysPartner / integrated[4] [7] [3] [18]"The service is only available with the FortiSASE PoPs plus selected PoPs."
Private PoPs / dedicated PoPsNot foundnoneNot found in public sources reviewed. I checked the three Global Fabric newsroom releases, the Global Fabric NaaS product page, the Fortinet SD-WAN Service Schedules Parts A and B and both managed service annexes. The Global Fabric releases describe PoPs hosted in carrier-neutral facilities and cloud data centres but say nothing about customer-hosted, dedicated or sovereign deployment options, and the FortiSASE PoPs are Fortinet's shared multi-tenant estate. No basis to grade either way.
Private global backbonePartial[11] [12] [13]"Global Fabric will be available to customers internationally via 140 PoPs hosted in the world's top cloud locations located in 40 countries."
SLA-backed service fabricPartial[6] [5] [9]"Where the Customer has procured Enabling Services from BT, the Service levels and Service credits applicable to BT provided Enabling Services (as set out in the terms associated with such Enabling Service) will apply to this Service."
Integrated next-generation firewallPartner / integrated[3] [18] [9] [5]"Fortinet Next-Generation Firewalls provide enterprise security at any edge, and at any scale on all WAN and LAN traffic as it passes through."
Data loss preventionNot foundnoneNot found in public sources reviewed. I looked specifically for DLP in the Fortinet SD-WAN Service Schedule Parts A and B (both the January and March 2025 revisions), the Managed Fortinet and Managed Cisco SD-WAN annexes, the Managed Services Schedule, the BT SASE product pages and the Fortinet SASE launch release. The closest language is the launch release and Computer Weekly referring to 'data protection via BT's unified monitoring services in the UK', which describes threat monitoring rather than content classification, egress blocking and exception workflow, so it does not meet the definition. Fortinet's own FortiSASE documentation describes a DLP engine, but grading BT from the component vendor's docs would be inference about what BT actually sells and licenses, which I am not doing. Genuinely unknown, and a fair question to put to BT.
Managed service assuranceYes[7] [5] [8]"The PMS provides 24 hours a day, 7 days per week monitoring of high and critical security events."
delivery modelmanaged_provider[1] [3] [8]"We provide access to the best technology vendors from global partners like Cisco, VMware (Broadcom), Fortinet and Palo Alto."
underlay ownershipmixed[6] [14] [5]"No Service levels and Service credits will apply to this Service; where the Customer has Enabling Services from a third party; or where the Incident is due to changes made by the Customer utilizing the Co-managed option as set out in Part B."
sse layer ownershippartner[3] [18] [7] [4]"BT today announced an expansion of its managed secure SD-WAN solution for business and public sector customers in the UK with new SSE (Security Service Edge) capabilities, leveraging technology from Fortinet."
regulatory documentationassurance_only[7] [19]"FortiSASE is available in line with global regulations."
pop count140[11] [12]"Global Fabric will be available to customers internationally via 140 PoPs hosted in the world's top cloud locations located in 40 countries."
sla availability pctNot foundnoneNot found in public sources reviewed for the SD-WAN or SASE service. I read the Fortinet SD-WAN Service Schedule Part A (service terms), Parts B of January and March 2025, both the Managed Fortinet and Managed Cisco SD-WAN annexes and the Managed Services Schedule. None publishes an availability percentage for this service, and two state the opposite, that service levels and service credits do not apply to the Fortinet Service and to the MC SD-WAN Service respectively. Availability instead flows in from whatever enabling access the customer buys. For context, and deliberately not graded here because it is a different product, BT's published BTnet SLA states 'We aim to provide your service with a target of 100% availability at all times, subject to the terms of this agreement', along with a 20ms UK core round-trip and 95ms transatlantic latency guarantee. So a BT SD-WAN customer on BTnet access inherits a real percentage, but BT publishes none for the SD-WAN/SASE layer itself.
sectors.healthcarePartial[29] [42] [28]"Healthcare and life sciences solutions"
sectors.financial servicesYes[30] [41] [53]"Helping a global financial services company migrate to SD-WAN"
sectors.retail ecommerceYes[31] [40] [37]"Create an outstanding customer experience both in-store and online."
sectors.manufacturingYes[32] [37]"BT delivers Managed Azure Network Services to help Rolls Royce"
sectors.energy utilitiesYes[33] [39] [43] [44]"Mining and metals"
sectors.government public sectorYes[34] [45] [27]"Solutions that help governments protect, enable, and deliver for citizens in a connected world."
sectors.educationNot found[28] [55] [24]No education-specific SD-WAN or SASE evidence found. Education does not appear among the thirteen industries BT publishes dedicated pages for on its digital industries index (#5): those are energy and natural resources, transport and logistics, banking, digital sustainability, life sciences, insurance, manufacturing, automotive, business and professional services, financial services, international government, retail and consumer goods. Two BT Business education case studies were located by search (Aston University and University of Warwick) but both URLs failed to yield quotable body text, one returning HTTP 404 (#32), so nothing could be graded from them. Also checked the SD-WAN product page (#1) and the SASE pages. Absence from the industry index is suggestive but BT nowhere states education is not a focus, so this stays unknown rather than not_primary.
sectors.transport logisticsYes[35] [32]"BT transports Alstom's global network to a digital future"
sectors.professional servicesPartial[36] [40]"Industry specific solutions to digitally transform business and professional services – securely and sustainably."
sectors.hospitality leisureNot found[28] [53] [24]No hospitality or leisure SD-WAN or SASE evidence found. Hospitality is absent from BT's thirteen dedicated industry pages (#5). Searched BT Business and globalservices.bt.com for hotel, hospitality and leisure network case studies and found nothing on the SD-WAN or SASE side. The nearest item is on BT Ireland's case study list (#30), 'A global tech provider for world class hospitality brands improves their Customer Experience with Five9', which is a contact centre engagement with an unnamed technology supplier to hospitality brands, not a hospitality operator and not a network deployment, so it does not support a grade. Also checked the SD-WAN product page (#1).
regions.uk irelandYes[27] [26] [53]"managed secure SD-WAN solution for business and public sector customers in the UK"
regions.europeYes[42] [47] [48]"medicines and health products will reach the customer quickly and safely in 26 European countries"
regions.north americaYes[45] [47]"We serve Federal Government Agencies with global security, cloud and managed network services in the US and around the world."
regions.asia pacificYes[38] [34]"Based in Australia and New Zealand"
regions.middle east africaPartial[44] [43]"We work in the remotest corners of the globe, like 3,500 metres up in the Chilean Andes or hard to reach parts of Africa."
regions.latin americaPartner / integrated[51] [44]"BT will retain a strong presence in the region after the sale, delivering next-generation networking, cloud and security services to multinational customers across 21 countries."
regions.china mainlandPartial[52] [47]"nationwide internet service provider licenses from the Ministry of Industry and Information Technology, and a license to provide virtual private network (VPN) services"
organisation fit.large global enterpriseYes[46] [41] [44] [40]"we design, build, and deliver solutions to the world's largest multinational corporations"
organisation fit.mid marketPartial[24] [25]"Small and medium business"
organisation fit.small businessPartial[24]"SD-WAN Solutions For Small & Large Businesses"
published pricingnot_publishednoneNo price is published that we could quote. The value_tier field on this record is a Netify assessment of relative cost position, not a supplier claim.

Sources used

  1. [1] Tier 1. SD-WAN | BT Business networks and digital services Undated. Read 2026-07-29. Supplier's primary SD-WAN product page. Undated marketing copy, thin and partly JavaScript rendered, but carries two direct first-person claims used for f01, f03 and delivery_model.
  2. [2] Tier 1. Managed SASE Solutions | Secure Access Service Edge Undated. Read 2026-07-29. Supplier page. Returned only metadata and headers when fetched; the body is client-side rendered. Read but yielded no gradeable detail, recorded for completeness. The variant at /networks-digital-services/sd-wan-sase/sase/ returned the same thin content.
  3. [3] Tier 1. BT launches a new managed SASE service powered by Fortinet Published 2024-11-25. Read 2026-07-29. Supplier newsroom, dated. Primary evidence for sse_layer_ownership and f27. Explicitly attributes the SSE layer and the NGFW to Fortinet, which is a vendor admission against marketing interest and therefore reliable.
  4. [4] Tier 1. Fortinet SD-WAN Service Schedule Part B, Service Description, v3 Published 2025-01-31. Read 2026-07-29. Contractual service description, the highest-value source in this set. Binding language on co-management, lifecycle, mobile data access and FortiSASE PoPs.
  5. [5] Tier 1. BT Managed Fortinet SD-WAN, annex to the Managed Services Schedule Undated. Read 2026-07-29. Contractual annex, undated on its face. Source of the 5G/4G/3G fallback definition, the Protective Monitoring Service, and the explicit exclusion of service levels from the Fortinet Service.
  6. [6] Tier 1. Fortinet SD-WAN Service Schedule Part A, Service Terms, v3 Published 2025-01-31. Read 2026-07-29. Contractual terms. Definitive on how service levels do and do not reach the customer, and on third-party enabling services. Basis for f26 and underlay_ownership.
  7. [7] Tier 1. Fortinet SD-WAN Service Schedule Part B, Service Description, V4 Published 2025-03-31. Read 2026-07-29. Most recent revision of the service description, supersedes source 4. Source of the 24/7 PMS wording, the SASE Licences clause, the FortiSASE regulatory assurance sentence and the co-management incident priority clause.
  8. [8] Tier 1. Managed Service, Schedule to the General Terms Published 2024-11-28. Read 2026-07-29. Master contractual schedule governing BT managed services. Best evidence for f05, f07 and f40, since it commits BT to implementation, end-of-life notification, 24x7x365 desk, one-hour incident contact, end-to-end ownership and periodic service reviews.
  9. [9] Tier 1. BT Managed Cisco SD-WAN, annex to the Managed Services Schedule Undated. Read 2026-07-29. Contractual annex, undated on its face, carries a 2022 copyright line. Confirms the same no-service-levels position on the Cisco build and documents URL filtering behaviour. Useful cross-check that the SLA gap is a BT pattern, not Fortinet-specific.
  10. [10] Tier 1. BTnet Service Level Agreement Undated. Read 2026-07-29. Published SLA document for BT's dedicated internet access product. Reliable but out of scope for sla_availability_pct because it covers BTnet access rather than the SD-WAN/SASE service; cited in the note for context only, not used to set the value.
  11. [11] Tier 1. BT's Global Fabric goes live with customer traffic Published 2025-02-25. Read 2026-07-29. Supplier newsroom, dated. Most recent and most specific BT figure for PoPs and countries, so used for pop_count and f21.
  12. [12] Tier 1. BT readies customers for Global Fabric so they can hit the cloud running Published 2024-10-01. Read 2026-07-29. Supplier newsroom, dated. Earlier PoP figure showing 140 as a target rather than a delivered count at that date; recorded in conflicts to make the ramp visible.
  13. [13] Tier 1. BT wraps multi-cloud in a new Global Fabric Published 2023-10-17. Read 2026-07-29. Supplier newsroom, dated. Launch announcement. Source of the 180 countries managed services claim and the deterministic-network positioning. No PoP count or ownership statement, so it corroborates rather than grades.
  14. [14] Tier 1. Our businesses, Our company, About BT Undated. Read 2026-07-29. Group corporate page, undated. Establishes that Openreach is a wholly owned BT Group subsidiary and that a Networks unit runs BT's fixed and mobile networks. Supports the owned-infrastructure half of the mixed underlay grade, for the UK only.
  15. [15] Tier 1. Global Fabric | Network as a Service (NaaS) | Connectivity Undated. Read 2026-07-29. Supplier product page. Fetched but returned only metadata and a heading; body is client-side rendered. No gradeable content, recorded for completeness.
  16. [16] Tier 1. SD-WAN | Corporate SD-WAN & SASE Solutions Undated. Read 2026-07-29. Supplier page. Fetched but returned only a heading and image reference; no product detail rendered. No gradeable content.
  17. [17] Tier 1. Digital Services | Managed & Professional Services Undated. Read 2026-07-29. Supplier page. Fetched but yielded only a meta description; no substantive professional services detail. f05 was graded from the contractual schedule instead.
  18. [18] Tier 2. BT unveils managed SASE service, Computer Weekly, by Joe O'Halloran Published 2024-11-25. Read 2026-07-29. Named-author, dated trade journalism. Independent corroboration that the SSE functions (FWaaS, SWG, CASB, ZTNA) are Fortinet technology, which is what makes the partner_integrated calls on f19 and f27 safe rather than inferred.
  19. [19] Tier 2. BT Cyber Security Governance, Risk & Compliance Advisory Services, G-Cloud listing, BRITISH TELECOMMUNICATIONS LIMITED Undated. Read 2026-07-29. UK government Digital Marketplace register entry, supplier-declared under procurement rules and therefore accountable. Notable for answering 'ISO/IEC 27001 certification: No' while confirming Cyber Essentials and Cyber Essentials Plus. Covers a BT advisory service rather than SD-WAN/SASE, so it informs the regulatory_documentation note without lifting the grade to documented.
  20. [21] Tier 3. BT squares up to the enterprise multi-cloud networking challenge ahead of its peers, Analysys Mason, by Gorkem Yigit Published 2023-04-11. Read 2026-07-29. Analyst commentary, corroboration only and cannot carry a grade alone. Contradicts BT on two points: it puts Global Fabric at 160 PoPs and states the fabric rides partner fibre. Both recorded in conflicts, and the fibre point is the reason f21 is capped at partial. Predates the 2025 go-live so may describe pre-launch plans.
  21. [22] Tier 3. BT and Netskope Partner to Provide Secure Managed Services to the Modern Hybrid Enterprise Published 2023-12-12. Read 2026-07-29. Partner newsroom, corroboration only. Shows BT also sources SSE from Netskope, so the SSE vendor varies by deal. Contains no DLP language, so it did not help f33. Named in the sse_layer_ownership note but not relied on for the grade.
  22. [24] Tier 1. SD-WAN | SD-WAN Solutions For Small & Large Businesses - BT Business Undated. Read 2026-07-29. Supplier's own product page. Renders server-side. Used for size targeting and partner list.
  23. [25] Tier 1. SD-WAN & SASE For Businesses | SD-WAN & SASE Solutions - BT Business Undated. Read 2026-07-29. Supplier's own hub page. Source of the 'over 200 countries' reach claim and segment labels.
  24. [26] Tier 1. Managed SASE Solutions | Secure Access Service Edge - BT Business Undated. Read 2026-07-29. Supplier's own SASE page. Thin: no pricing, sector or region detail beyond a UK network reference.
  25. [27] Tier 1. BT launches a new managed SASE service powered by Fortinet Published 2024-11-25. Read 2026-07-29. Supplier press release, dated. Explicitly scopes the managed SASE launch to UK business and public sector.
  26. [28] Tier 1. Digital industries index - BT Undated. Read 2026-07-29. Supplier's own index of the 13 industries it publishes dedicated pages for. Useful as a negative signal for absent sectors.
  27. [29] Tier 1. Life sciences | BT (headline: Healthcare and life sciences solutions) Undated. Read 2026-07-29. Supplier's dedicated industry page. Named customers are pharma and pharma distribution rather than care providers.
  28. [30] Tier 1. Financial services | BT Undated. Read 2026-07-29. Supplier's dedicated industry page listing two named network/SD-WAN case studies.
  29. [31] Tier 1. Retail | BT Undated. Read 2026-07-29. Supplier's dedicated industry page with a named customer (Walgreens Boots Alliance) and attributed executive quote.
  30. [32] Tier 1. Manufacturing | BT Undated. Read 2026-07-29. Supplier's dedicated industry page with named customers Rolls Royce, DP World Antwerp and Karcher.
  31. [33] Tier 1. Energy and natural resources | BT Undated. Read 2026-07-29. Supplier's dedicated industry page with named customers Orica, Sasol and Anglo American.
  32. [34] Tier 1. International government | BT Undated. Read 2026-07-29. Supplier's dedicated industry page naming Dutch, Spanish and New South Wales government engagements.
  33. [35] Tier 1. Transport and logistics | BT Undated. Read 2026-07-29. Supplier's dedicated industry page with named case studies for Alstom, DP World Antwerp and Belfast Harbour.
  34. [36] Tier 1. Business and professional services | BT Undated. Read 2026-07-29. Supplier's dedicated industry page. Case studies listed overlap with those labelled retail and consumer goods elsewhere.
  35. [37] Tier 1. Consumer goods | BT Undated. Read 2026-07-29. Supplier's dedicated industry page naming Karcher and Rexel.
  36. [38] Tier 1. Helping Ixom on its digital transformation journey | BT Undated. Read 2026-07-29. Named SD-WAN case study with industry label, site count, country count and an attributed CIO quote.
  37. [39] Tier 1. Delivering a secure and agile digital transformation for Orica | BT Undated. Read 2026-07-29. Named SD-WAN and Zero Trust case study with industry label and attributed CIO quote.
  38. [40] Tier 1. Transforming a global business to work with the agility of a startup | BT Undated. Read 2026-07-29. Anonymised global SD-WAN rollout case study with industry label, employee band and cost saving figure.
  39. [41] Tier 1. Helping a global financial services company migrate to SD-WAN | BT Undated. Read 2026-07-29. Anonymised SD-WAN case study. Customer not named, so weaker than a named reference.
  40. [42] Tier 1. Helping PHOENIX Group deliver medicines and health products quickly and safely | BT Undated. Read 2026-07-29. Named managed WAN case study with a specific European country count. Life sciences label, not care provision.
  41. [43] Tier 1. Making Sasol a digital business in an analog industry | BT Undated. Read 2026-07-29. Named IP Connect case study, 68 sites, industry label 'Natural resources and utilities'.
  42. [44] Tier 1. Helping Anglo American connect the most remote parts of the world | BT Undated. Read 2026-07-29. Named global network case study naming Chile, Africa, Johannesburg and Rio de Janeiro delivery locations.
  43. [45] Tier 1. Our transformative solutions | BT Federal Undated. Read 2026-07-29. Supplier statement of US federal government service delivery. Direct evidence for North America and government.
  44. [46] Tier 1. SD-WAN Solutions | Managed SD-WAN Services | BT Undated. Read 2026-07-29. Supplier's SD-WAN solution page. Source of the largest-multinationals positioning language and vendor partner list.
  45. [47] Tier 1. IP Connect Global Service datasheet (PDF) Undated. Read 2026-07-29. Supplier datasheet. Source of the 198 countries and 5,000 PoPs claim. Global aggregate, not region specific.
  46. [48] Tier 1. IP Connect Global - MPLS network services | BT Undated. Read 2026-07-29. Supplier product page corroborating the 198 countries and territories figure.
  47. [49] Tier 1. BT's Global Fabric goes live with customer traffic Published 2025-02-25. Read 2026-07-29. Dated supplier press release giving 140 PoPs in 40 countries. Countries not itemised, so no per-region grade.
  48. [50] Tier 1. BT readies customers for Global Fabric so they can hit the cloud running Published 2024-10-01. Read 2026-07-29. Dated supplier press release. Over 45 PoPs live rising to 140. Corroborates #26.
  49. [51] Tier 1. BT continues transformation of Global with sale of selected domestic operations in Latin America Published 2020-03-19. Read 2026-07-29. Dated supplier press release. Decisive evidence that Latin American delivery moved to a channel and wholesale model.
  50. [52] Tier 2. BT Becomes First Foreign Telecom Firm to Provide Direct Services in China (author David Kirton) Published 2019-01-28. Read 2026-07-29. Named-author dated journalism describing the specific MIIT licences and their restrictions. Independently accountable.
  51. [53] Tier 1. Case Studies - BT Ireland Undated. Read 2026-07-29. Supplier's Ireland property. Corroborates the SD-WAN financial services case study title and Ireland presence.

Sources found and not used

These were read and rejected as evidence. They are listed so the record can be audited rather than taken on trust, and because what a comparison refuses to rely on says as much as what it cites.

  1. [20] SD-WAN, G-Cloud listing (Six Degrees). https://www.applytosupply.digitalmarketplace.service.gov.uk/g-cloud/services/415319489599306 Not used as evidence: the listing belongs to Six Degrees, a different supplier, despite surfacing on a BT-targeted search. Its ISO 27001, SOC 2 and 99.99% SLA details describe Six Degrees and would be a serious misattribution if carried across to BT. Recorded to document the near-miss.
  2. [23] SD-WAN | SD-WAN Solutions For Small & Large Businesses (BT Global Services legacy URL). https://www.globalservices.bt.com/en/solutions/products/fortinet-sd-wan Not used as evidence: the legacy BT Global Services URL 302 redirects to the current business.bt.com SD-WAN page, so it is a superseded duplicate of source 1 with no independent content.
  3. [54] BT Business case study pages (financial-services-sd-wan, ixom, global-sd-wan, orica, case-studies index). https://business.bt.com/insights/case-studies/ Not used as evidence: these pages render their body content client-side and returned only metadata on fetch, so no verbatim string could be confirmed. Equivalent content was sourced from the globalservices.bt.com mirrors instead.
  4. [55] Aston University case study and University of Warwick IT network case study - BT Business. https://business.bt.com/solutions/resources/university-of-warwick-case-study/ Not used as evidence: returned HTTP 404 and metadata-only respectively, so no education-sector string could be verified.
  5. [56] Buying BT SD-WAN - The Network Union. https://www.networkunion.co.uk/learning/bt-sd-wan-explained/ Not used as evidence: 302 redirects to netify.co.uk, the commissioning party's own site, so it is self-referential for this comparison and cannot carry a grade.
  6. [57] IP Connect Global | Global MPLS VPN Solutions - BT Business. https://business.bt.com/connectivity/ip-vpn/global-mpls/ Not used as evidence: page returned metadata and a hero image only, with no coverage sentences to quote.
  7. [58] BT Global Services - Wikipedia. https://en.wikipedia.org/wiki/BT_Global_Services Not used as evidence: surfaced repeatedly in search but is an unaccountable tertiary source and no grade rests on it.

Claims that disagree

Where two sources conflict, both are recorded rather than one being chosen quietly. Confirm these directly with the vendor.

  • pop count. [11] Global Fabric will be available to customers internationally via 140 PoPs hosted in the world's top cloud locations located in 40 countries. [21] 160 points of presence (PoPs) located in carrier-neutral facilities such as Equinix
  • pop count. [12] Global Fabric 'points of presence' (PoPs) in over 45 of the world's major cloud data centres with the number increasing to 140. [11] Global Fabric will be available to customers internationally via 140 PoPs hosted in the world's top cloud locations located in 40 countries.
  • f26 sla backed service fabric. [6] Where the Customer has procured Enabling Services from BT, the Service levels and Service credits applicable to BT provided Enabling Services (as set out in the terms associated with such Enabling Service) will apply to this Service. [5] Service Levels and Service Credits do not apply to the Fortinet Service.
  • f21 private global backbone. [11] Global Fabric will be available to customers internationally via 140 PoPs hosted in the world's top cloud locations located in 40 countries. [21] Global Fabric will use its partners' fibre networks to support a high-bandwidth L2/3 routing layer

Verification notes

Re-verified 2026-07-29 against named primary sources. Every graded fact carries a source, a tier and a verbatim quote confirmed present on the cited page by an independent check. Industry, region, organisation-size and pricing evidence was sourced on the same basis. Facts that could not be sourced are published as unknown with the reason. The value_tier field is a Netify assessment of relative cost position, not a supplier claim: most of this market publishes no price. Sources found and rejected are listed at tier 4.

Where next

Continue your BT Business / BT Global evaluation

AI advisor · Continue from this page · BT Business / BT Global · evaluated 29 Jul 2026

Describe what you need

Your first sentence is drafted from this page. Edit it, or replace it with your own words: sites, regions, what must not go down.

Drafted from this page. Everything you type stays yours to edit before anything is published.

BT Business / BT Global arrives pinned; the evaluated market takes position around your words. Nothing runs until you go, and nothing publishes without your signature.

Opens your procurement on Netify

Working with an assistant? Connect netify.co.uk/sase/api/mcp/ and use workspace_ingest with this page as context.

Score BT Business / BT Global against your requirementsBack to the evaluated directory