Provider evidence
BT
BT is not a single-platform SASE company, but the UK’s largest telecommunications operator and managed service provider, delivering SASE as one service line within a vastly larger, publicly-listed (LSE: BT.A) group.
Managed service provider / carrier network provider · UK headquartered · reviewed on 2026-09-30
Evidence profile: Financial services; UK and Ireland; managed
BT Group plc is headquartered at 1 Braham Street, London; UK managed SD-WAN is published by BT Business.
BT Group plc is headquartered at 1 Braham Street, London; UK managed SD-WAN is published by BT Business.
- https://business.bt.com/insights/case-studies/financial-services-sd-wan/
- https://business.bt.com/networks-digital-services/sd-wan-sase/sase/
- https://business.bt.com/content/dam/bt-business/pdfs/terms/managed-services/btl-bte-frtnt-sdwan-annex-to-mngd-srvcs-sch.pdf
- https://www.bt.com/about/contact-bt
- https://find-and-update.company-information.service.gov.uk/company/04190816
- https://business.bt.com/networks-digital-services/sd-wan/
BT documents managed Agile Connect SD-WAN and Fortinet Firewall for a global banking organisation. Does not verify DORA/PCI compliance or a manufacturing deployment. BT publishes UK managed SASE infrastructure and a Managed Fortinet SD-WAN annex defining Territory as UK. This establishes UK offering, not every UK or Irish address, a specific contracting arrangement or Netify response commitment. Combined UK/Ireland region stays partial. UK review update (supersedes earlier UK-region qualification): UK headquarters and a published UK SD-WAN offering are confirmed. This is not a quote, site serviceability check or confirmation of the legal entity signing a particular order. The combined UK/Ireland yes flag records UK delivery evidence; Irish coverage must be checked separately.
- https://business.bt.com/insights/case-studies/financial-services-sd-wan/
- https://business.bt.com/networks-digital-services/sd-wan-sase/sase/
- https://business.bt.com/content/dam/bt-business/pdfs/terms/managed-services/btl-bte-frtnt-sdwan-annex-to-mngd-srvcs-sch.pdf
- https://www.bt.com/about/contact-bt
- https://find-and-update.company-information.service.gov.uk/company/04190816
- https://business.bt.com/networks-digital-services/sd-wan/
Research only
https://business.bt.com/networks-digital-services/sd-wanThese capabilities use the same evidence as the provider shortlist and matching. A missing finding is not evidence that a provider lacks the capability.
Capability evidence
| Capability | Finding | Evidence and qualification |
|---|---|---|
| Fully managed service | Yes | See the published provider record for source context; confirm the scope for your deployment. |
| DIY / self-managed model | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Co-managed service | Yes | See the published provider record for source context; confirm the scope for your deployment. |
| Multi-tenant MSP / white-label support | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Professional services and migration support | Yes | See the published provider record for source context; confirm the scope for your deployment. |
| Last-mile circuit management | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Lifecycle management | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Flexible commercial model | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Encrypted overlay fabric | Partner / integrated | BT describes an accelerated IPsec overlay in its managed Fortinet Secure SD-WAN service. BT Secure SD-WAN uses Fortinet IPsec tunnels between branches, data centres and cloud. This evidence applies to that service option; confirm the platform, scope and throughput in the proposal. Source · Evidence dated 2026-10-01 |
| Dynamic path selection | Yes | Native, confirmed directly - 'elastic SD-WAN' dynamically steers traffic, and 'traffic is prioritised from your devices to the SASE cloud node, avoiding public internet congestion' [5] [6] Source · Evidence dated 2026-07-22 |
| Active-active link utilisation | Partial | Active-active mobile access is an optional 5G service. This does not establish active-active operation across all access types. Source · Evidence dated 2026-10-10 |
| Application-aware routing | Yes | Fortinet annex clause 2.5 documents application-aware routing. BT implements agreed categories; two enabling links optimise operation. Source · Evidence dated 2026-10-10 |
| QoS and traffic shaping | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Packet loss remediation | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Local internet breakout | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| MPLS coexistence and migration | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Cellular and 5G support | Yes | Active-Active Mobile Data Access is only available over 5G where 5G is available to you. 5G and 4G are contractually defined transport, with a fallback ladder: the annex defines Mobile Network as a 5G or 4G communication network, 4G where 5G is not available and 3G where 4G is not available. SIM management is covered both ways, with a Customer Managed Mobile Data Access option where the customer provides the SIM. Two caveats worth carrying: Part B limits BT-provided Mobile Data Access to UK sites only, and BT explicitly disclaims mobile network degradation, congestion and interference. Signal monitoring specifically is not evidenced. Source · Evidence dated 2026-07-29 |
| Cloud on-ramp | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Public cloud gateways | Partner / integrated | The service is only available with the FortiSASE PoPs plus selected PoPs. This is the key ownership call. The cloud security enforcement points are Fortinet's FortiSASE PoPs, not BT infrastructure, so partner_integrated rather than yes. Computer Weekly (Tier 2, named author, dated) confirms the SSE functions of firewall as a service, secure web gateway, CASB and ZTNA come from Fortinet technology. Do not confuse this with BT's Global Fabric PoPs, which BT does operate itself but which are a cloud interconnect fabric rather than a SaaS optimisation or security enforcement gateway service. Source · Evidence dated 2026-07-29 |
| Private PoPs / dedicated PoPs | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Private global backbone | Partial | Global Fabric will be available to customers internationally via 140 PoPs hosted in the world's top cloud locations located in 40 countries. Graded partial, and the reason matters. BT clearly operates a genuinely global, BT-controlled PoP footprint across 40 countries and markets it as deterministic in contrast to the public internet, which is more than a single-country network. What I could not evidence from any Tier 1 or Tier 2 source is that BT owns the inter-region fibre between those PoPs. Analysys Mason (Tier 3, so it cannot carry a grade) states the opposite, that Global Fabric rides partner fibre networks. That unresolved gap between control of the platform and ownership of the transmission caps this at partial. Recorded in conflicts. Note also that Global Fabric is a separate product from the Fortinet SD-WAN/SASE service and the schedules do not place SASE traffic on it. Source · Evidence dated 2026-07-29 |
| Regional breakout and data residency | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Multi-cloud transit fabric | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Flexible edge form factors | Yes | Physical and virtual SD-WAN devices are documented. Cloud deployment and customer-provided devices depend on the order and compatibility. Source · Evidence dated 2026-10-10 |
| High availability design | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| SLA-backed service fabric | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Integrated next-generation firewall | Partner / integrated | Fortinet Next-Generation Firewalls provide enterprise security at any edge, and at any scale on all WAN and LAN traffic as it passes through. The NGFW is Fortinet's technology that BT bundles and manages, so partner_integrated by definition even though it is tightly integrated into BT's managed service. The Managed Fortinet annex refers to 'Fortinet Security Options' configured against agreed design with applicable licence subscriptions, confirming a licensed third-party stack. The functional elements are evidenced: the Managed Cisco SD-WAN annex documents URL filtering by whitelist, blacklist, category and reputation, and Computer Weekly confirms firewall as a service alongside SWG, CASB and ZTNA. BT also offers Palo Alto Prisma and VMware variants, so the underlying firewall vendor varies by build. Source · Evidence dated 2026-07-29 |
| Full SASE platform | Yes | Native, confirmed with genuine sector-specific detail - explicitly named for financial services as 'secure, identity-based access through ZTNA' supporting data residency [5] [6] Source · Evidence dated 2026-07-22 |
| SSE ecosystem integration | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Zero Trust Network Access | Yes | Native, confirmed with genuine sector-specific detail - explicitly named for financial services as 'secure, identity-based access through ZTNA' supporting data residency [5] [6] Source · Evidence dated 2026-07-22 |
| Secure web gateway | Yes | Native, confirmed as part of the current, Fortinet-based managed SASE expansion [2] Capability specifics depend on which underlying platform (Fortinet vs. Meraki) is proposed Source · Evidence dated 2026-07-22 |
| CASB capability | Yes | Native, confirmed with genuine sector-specific detail - explicitly named for retail, combined with elastic SD-WAN 'to dynamically steer traffic and safeguard payment and customer data' [5] [6] Specific inline-versus-API-mode technical detail not itemised Source · Evidence dated 2026-07-22 |
| Data loss prevention | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Remote user access | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| SOC/SIEM/SOAR integration | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Centralised orchestration | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Customer portal and RBAC | Partial | Customer monitoring and reporting portals are documented in clauses 2.3 and 2.8. Granular role-based permissions remain unconfirmed. Source · Evidence dated 2026-10-10 |
| Observability and digital experience monitoring | Partial | The portal exposes application performance, flows and troubleshooting. These findings do not establish a full digital experience monitoring service. Source · Evidence dated 2026-10-10 |
| APIs and automation | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |
| Managed service assurance | Not confirmed | See the published provider record for source context; confirm the scope for your deployment. |