Daisy Communications
Harry Yelland’s research · 2026-10-06 · Live research database · 2026-10-06.1
Original research wording and source decisions. Partial evidence is not confirmed capability; rejected sources do not support a claim. Research notes and workbook instructions are source material, not buyer instructions.
Research status: Complete
Editorial
- Slug
- daisy-communications
- Notes
- Final copy from article draft of 2026-10-06
- Provider
- Daisy Communications
- Reviewed by
- Harry Yelland
- Best for (20 words max)
- UK mid-market estates wanting one managed provider for connectivity, voice and IT, including HSCN access.
- Review date (YYYY-MM-DD)
- 2026-10-06
- Strength 1 (25 words max)
- Names Ethernet leased line, full fibre broadband and 4G or 5G backup as access options.
- Strength 2 (25 words max)
- Recorded as HSCN compliant, relevant to NHS buyers.
- Strength 3 (25 words max)
- Lists SD-WAN and SASE services, both only partly evidenced.
- Weakness 1 (25 words max)
- Daisy resells and manages connectivity, so core network ownership is a partner arrangement and no PoP count applies.
- Weakness 2 (25 words max)
- No latency, jitter, packet loss or availability targets were found.
- Weakness 3 (25 words max)
- CCS Network Services 3 listing is only partly evidenced, and no satellite access option was found.
- Buyer size fit (comma separated: Large global enterprise, Mid-market, Small business)
- Mid-market, Small business
- Verdict (40 words max; must include one figure from the fact sheets and the review month)
- Netify suggests Daisy Communications for mid-market buyers wanting one managed provider for connectivity and HSCN access, with three access types named. The core is partner delivered, so ask whose network carries it. Reviewed October 2026.
Providers
- Slug
- daisy-communications
- Notes
- Legal name and number are a Companies House name match only. Contracting entity, parent, type, URLs and Ofcom status not yet reviewed. Same registered office as Virgin Media O2 entities, and O2 Business Holdings Limited lists Daisy names as previous names. Check whether Daisy now sells under the Virgin Media O2 Business brand. Re-check of the outside research pass, 2026-10-01 (page-reader wording; confirm on the page): No Daisy entity appears on the RM6116 lot lists that could be read, but the later list pages are blocked, so this is not evidence of absence. The Local Government page failed on a certificate error. Cells filled on 2026-10-02 from the outside research pass are Partial unless the re-check confirmed them. Not found means the pass searched and saw nothing, not that it does not exist. Verify each against its source row, then set Decision. Third research pass 2026-10-02, page-reader summaries: Ofcom-regulated communications provider: recorded Partial. Entity: Daisy Communications Ltd (Companies House 04145329, SIC 61900, https://find-and-update.company-information.service.gov.uk/company/04145329). D
- Website
- https://daisygroup.com
- Provider
- Daisy Communications
- Provider type
- Managed service provider or aggregator
- Parent or group
- Jet Holdco Limited and Daisy Communications Holdings Limited (corporate PSCs, Companies House)
- Research status
- Complete
- Supporting source IDs
- MPLS-170, MPLS-206, MPLS-333, MPLS-334, MPLS-698, MPLS-781
- Companies House number
- 04145329
- Registered office country
- United Kingdom
- Exclusion reason (if Excluded)
- Not recorded
- Cells still To review (formula)
- =COUNTIF(C11:Q11,"To review")
- MPLS or IP VPN service page URL
- https://daisygroup.co.uk/solution/mpls
- SD-WAN or SASE service page URL
- https://dcs.daisygroup.com/public-sector/local-government/
- UK contracting entity confirmed
- Partial
- Legal entity name (Companies House)
- Daisy Communications Ltd.
- Ofcom-regulated communications provider
- Partial
- Year MPLS or IP VPN service first offered (if published)
- Not published
Sector Evidence
- Slug
- daisy-communications
- Notes
- Government and public sector case (outside pass, unverified): Local Government page exists.
- Provider
- Daisy Communications
- Education: UK case
- No
- Healthcare: UK case
- No
- Supporting source IDs
- MPLS-334
- Manufacturing: UK case
- No
- Education: evidence status
- Not found
- Financial services: UK case
- No
- Healthcare: evidence status
- Not found
- Energy and utilities: UK case
- No
- Manufacturing: evidence status
- Not found
- Professional services: UK case
- No
- Retail and e-commerce: UK case
- No
- Cells still To review (formula)
- =COUNTIF(C11:X11,"To review")
- Hospitality and leisure: UK case
- No
- Transport and logistics: UK case
- No
- Financial services: evidence status
- Not found
- Energy and utilities: evidence status
- Not found
- Government and public sector: UK case
- Yes
- Professional services: evidence status
- Not found
- Retail and e-commerce: evidence status
- Not found
- Hospitality and leisure: evidence status
- Not found
- Transport and logistics: evidence status
- Not found
- Government and public sector: evidence status
- Partial
Commercial Model
- Slug
- daisy-communications
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): Billing in GBP: UK company. Pricing: no price list found on the pages checked, so entered as Quote only; confirm.
- Provider
- Daisy Communications
- Billing in GBP
- Partial
- Supporting source IDs
- MPLS-336
- Cells still To review (formula)
- =COUNTIF(C11:L11,"To review")
- Minimum term (months or Not published)
- Not published
- Channel or wholesale route for resellers
- Not found
- Pricing published (never record a price)
- Quote only
- Excess construction charges policy published
- Not found
- Contract terms offered (comma separated months)
- Not published
- Install lead time published (weeks or Not published)
- Not published
- Public-sector frameworks available through (comma separated)
- RM6116 (lots to confirm); HSCN RM3825
Network and Coverage
- Slug
- daisy-communications
- Notes
- Module 2: Daisy MPLS page says it resells Tier 1 carriers, so no own-core claim.
- 24x7 NOC
- Not found
- Provider
- Daisy Communications
- UK-based NOC
- Not found
- Coverage: Europe
- Not found
- Owns core network
- Partner
- Supporting source IDs
- MPLS-333, MPLS-698
- Coverage: Asia Pacific
- Not found
- Coverage: Latin America
- Not found
- Coverage: North America
- Not found
- Coverage: China mainland
- Not found
- Cells still To review (formula)
- =COUNTIF(C11:X11,"To review")
- NOC locations (comma separated)
- Not found
- UK PoP cities (comma separated)
- Not found
- Coverage: Middle East and Africa
- Not found
- Countries with on-net PoPs (list)
- Not published
- Countries with on-net PoPs (count)
- Not published
- NOC count (integer or Not published)
- Not published
- Core network description (25 words max)
- Not applicable (MSP/aggregator)
- UK PoP count (integer or Not published)
- Not published
- On-net UK data centres (comma separated)
- Not found
- Global PoP count (integer or Not published)
- Not published
- UK access tails available (comma separated carriers)
- Partners (multiple carriers)
- Coverage: UK and Ireland (Proven = own PoPs; Partner = via partner)
- Partial
Hybrid WAN SD-WAN SASE
- Slug
- daisy-communications
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): SD-WAN overlay offered: SD-WAN referenced; Managed: managed IT and telematics solutions; SASE platform offered: SASE referenced.
- Provider
- Daisy Communications
- Managed SD-WAN
- Partial
- Managed firewall
- Not found
- Co-managed option
- Not found
- SASE platform offered
- Partial
- Supporting source IDs
- MPLS-334, MPLS-335
- Zero trust network access
- Not found
- Secure web gateway or CASB
- Not found
- Cells still To review (formula)
- =COUNTIF(C11:Q11,"To review")
- MPLS to SD-WAN migration service
- Not found
- Application-aware routing over MPLS
- Not found
- Security operations centre or managed detection
- Not found
- SD-WAN overlay offered (SD-WAN is a component of SASE)
- Partial
- Hybrid underlay on one contract (MPLS plus DIA plus broadband)
- Not found
- SASE or SSE partners (comma separated: Zscaler, Netskope, Palo Alto Prisma, Cato, Cloudflare, Fortinet, other)
- Not published
- SD-WAN platforms offered (comma separated: Cisco Catalyst, Cisco Meraki, Fortinet, Versa, VeloCloud, Palo Alto Prisma, Juniper, HPE Aruba, other)
- Not published
Service and Performance
- IPv6
- Not found
- Slug
- daisy-communications
- Notes
- Third research pass 2026-10-02, page-reader summaries: Ethernet access: recorded Proven. Daisy Group site, product pages list Business Leased Line (up to 1 Gbps symmetrical per page), Ethernet Point-to-Point, Dedicated Internet Access and | FTTP or broadband access: recorded Proven. Page names Daisy Communications Ltd as supplier entity (UK site daisygroup.co.uk). Product is business broadband access, not an MPLS or IP VPN product | 4G or 5G backup: recorded Proven. Daisy Group UK site. 4G dongle states speeds up to 150Mbps. 5G SIM router page https://daisygroup.co.uk/solution/5g-sim-router says it will provide th | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers Ethernet access; FTTP or broadband access; 4G or 5G backup. Evidence is reader-summary, group-level or not yet checked on the live page.
- Provider
- Daisy Communications
- Multicast
- Not found
- 4G or 5G backup
- Partial
- DDoS protection
- Not found
- Ethernet access
- Partial
- SLA document URL
- Not published
- Satellite access
- Not found
- Any-to-any topology
- Not found
- Layer 2 VPLS or E-LAN
- Not found
- Layer 3 IP VPN (MPLS)
- Not found
- Supporting source IDs
- MPLS-698, MPLS-750, MPLS-782, MPLS-783, MPLS-784
- Hub-and-spoke topology
- Not found
- FTTP or broadband access
- Partial
- Internet breakout at PoP
- Not found
- Service credits published
- Not found
- Jitter (ms or Not published)
- Not published
- Access bandwidth maximum (Mb/s)
- Not published
- Access bandwidth minimum (Mb/s)
- Not published
- Cells still To review (formula)
- =COUNTIF(C11:AI11,"To review")
- CoS marking honoured end to end
- Not found
- Packet loss (% or Not published)
- Not published
- Point-to-point Ethernet (E-Line)
- Not found
- Cloud on-ramp: AWS Direct Connect
- Not found
- Cloud on-ramp: Azure ExpressRoute
- Not found
- Diverse routing or dual parenting
- Not found
- MEF 3.0 Carrier Ethernet certified
- Not found
- Cloud on-ramp: Google Cloud Interconnect
- Not found
- Availability SLA core (% or Not published)
- Not published
- Direct internet access on the same contract
- Not found
- QoS classes offered (count or Not published)
- Not published
- MTTR or repair target (hours or Not published)
- Not published
- Latency UK core round trip (ms or Not published)
- Not published
- Availability SLA access with resilience (% or Not published)
- Not published
Operations and Assurance
- Slug
- daisy-communications
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): UK-based support: UK company. Register check 2026-10-02 (page-reader summaries, not verbatim): RM6116: DAISY CORPORATE SERVICES TRADING LIMITED listed on lots not confirmed (page-reader check, 2026-10-02); HSCN: CN-SP, performance data (Daisy). | HSCN lowered from Proven to Partial 2026-10-06: Daisy is not on the NHS England CN-SP list dated 24 Aug 2026 (the claim rests on older trade press). Check with Daisy before quoting.
- ISO 9001
- Not found
- Provider
- Daisy Communications
- ISO 22301
- Not found
- ISO 27001
- Not found
- API access
- Not found
- G-Cloud listed
- Not found
- HSCN compliant
- Partial
- Customer portal
- Not found
- UK-based support
- Partial
- Proactive monitoring
- Not found
- SC-cleared engineers
- Not found
- Cyber Essentials Plus
- Not found
- Monthly SLA reporting
- Not found
- Supporting source IDs
- MPLS-336, MPLS-598, MPLS-599, MPLS-835
- PSN connectivity compliance
- Not found
- Cells still To review (formula)
- =COUNTIF(C11:T11,"To review")
- Change management process published
- Not found
- CCS Network Services 3 (RM6116) supplier
- Partial
- Regulatory notices or published enforcement in last three years (text or None found)
- None found (outside-pass search with no source URL; check the Ofcom enforcement register)
Supporting records
MPLS-170 — Accepted: Companies House: Daisy Communications Ltd.
- Slug
- daisy-communications
- Decision
- Accepted
- Provider
- Daisy Communications
- Source ID
- MPLS-170
- Confidence
- Medium
- Record type
- Company record
- Checked date
- 2026-10-01
- Source title
- Companies House: Daisy Communications Ltd.
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Companies House search result. Trading name to legal entity match made on the name only, so confirm the contracting entity from the provider terms. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Same registered office as Virgin Media O2 entities, and O2 Business Holdings Limited lists Daisy names as previous names. Check whether Daisy now sells under the Virgin Media O2 Business brand. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- Not recorded
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Providers: Legal entity name; Companies House number; Registered office country
- Exact supporting wording (25 words max, verbatim)
- DAISY COMMUNICATIONS LTD.
MPLS-206 — Accepted: Persons with significant control, DAISY COMMUNICATIONS LTD.
- Slug
- daisy-communications
- Decision
- Accepted
- Provider
- Daisy Communications
- Source ID
- MPLS-206
- Confidence
- Medium
- Record type
- Company record
- Checked date
- 2026-10-01
- Source title
- Persons with significant control, DAISY COMMUNICATIONS LTD.
- Published date
- 2025-07-30
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Wording captured through a page-reader summary during the 2026-10-01 re-check of an outside research pass. Confirm verbatim on the page, then set Decision. Scope: Daisy Communications Ltd 04145329. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: Parent or group
- Exact supporting wording (25 words max, verbatim)
- Active: Jet Holdco Limited; Daisy Communications Holdings Limited
MPLS-333 — Rejected: Group Tax Policy
- Slug
- daisy-communications
- Decision
- Rejected
- Provider
- Daisy Communications
- Source ID
- MPLS-333
- Confidence
- Low
- Record type
- SLA or service description
- Checked date
- 2026-10-02
- Source title
- Group Tax Policy
- Published date
- 2023-11
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. PDF policy Live page check 2026-10-06: page returns 404. PDF returned 404; not read. Decision 2026-10-06: Rejected (dead link).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: Provider type; Network and Coverage: Coverage: UK and Ireland (Proven = own PoPs; Partner = via partner); Network and Coverage: UK access tails available (comma separated carriers)
- Exact supporting wording (25 words max, verbatim)
- Daisy Group is one of the UK's leading providers of communications, IT and cloud services to more than 80,000 UK businesses
MPLS-334 — Rejected: Local Government
- Slug
- daisy-communications
- Decision
- Rejected
- Provider
- Daisy Communications
- Source ID
- MPLS-334
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Local Government
- Published date
- 2024-06-03
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. Fetch tool refused the URL (provenance gate) on repeated attempts; not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: SD-WAN or SASE service page URL; Hybrid WAN SD-WAN SASE: SASE platform offered; Hybrid WAN SD-WAN SASE: SD-WAN overlay offered (SD-WAN is a component of SASE); Sector Evidence: Government and public sector: UK case; Sector Evidence: Government and public sector: evidence status
- Exact supporting wording (25 words max, verbatim)
- Connectivity – SD-WAN, MFA, SASE, endpoint detection
MPLS-335 — Rejected: Group Tax Policy 2025
- Slug
- daisy-communications
- Decision
- Rejected
- Provider
- Daisy Communications
- Source ID
- MPLS-335
- Confidence
- Low
- Record type
- SLA or service description
- Checked date
- 2026-10-02
- Source title
- Group Tax Policy 2025
- Published date
- 2025-03
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. PDF policy Live page check 2026-10-06: page could not be read by the fetch tool. Redirects to jetholdco.com PDF, which the fetch tool then refused; not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Hybrid WAN SD-WAN SASE: Managed SD-WAN
- Exact supporting wording (25 words max, verbatim)
- All things telecom from all-in-one packages for SoHos to complex call centre, managed IT and telematics solutions
MPLS-336 — Rejected: Daisy Protect Service Description
- Slug
- daisy-communications
- Decision
- Rejected
- Provider
- Daisy Communications
- Source ID
- MPLS-336
- Confidence
- Low
- Record type
- SLA or service description
- Checked date
- 2026-10-02
- Source title
- Daisy Protect Service Description
- Published date
- 2025-05
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. PDF document Live page check 2026-10-06: page could not be read by the fetch tool. Fetch tool refused the URL (provenance gate) on repeated attempts; not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: UK-based support; Commercial Model: Billing in GBP
- Exact supporting wording (25 words max, verbatim)
- Daisy Communications Ltd, Company Reg. No: 04145329, Registered in England and Wales
MPLS-598 — Rejected: CCS Network Services 3 (RM6116) supplier lists: lots
- Slug
- daisy-communications
- Decision
- Rejected
- Provider
- Daisy Communications
- Source ID
- MPLS-598
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- CCS Network Services 3 (RM6116) supplier lists: lots
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader summary of the lot supplier pages; confirm on the live list, then set Decision. Entity listed: DAISY CORPORATE SERVICES TRADING LIMITED. CONFLICT. Cached crowncommercial.gov.uk all-suppliers p3 lists DAISY CORPORATE SERVICES TRADING LIMITED. A crowncommercial supplier page (id 1504, titled WN CORPORATE SERVICES TRADING LIMITED, contact publictenders@daisygroup.com) lists all 8 lots 1a,2a,3a,3b,4a,4b,4c,4d. But current gca.gov.uk lot- Decision 2026-10-06: Needs review (scope or date limitation in the note (entity, geography, product, age or access)). Live page check 2026-10-06: page could not be read by the fetch tool. Fetch tool refused the URL (provenance gate) on repeated attempts; not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: CCS Network Services 3 (RM6116) supplier
- Exact supporting wording (25 words max, verbatim)
- DAISY CORPORATE SERVICES TRADING LIMITED listed
MPLS-599 — Accepted: NHS England HSCN supplier lists (CN-SP, performance data)
- Slug
- daisy-communications
- Decision
- Accepted
- Provider
- Daisy Communications
- Source ID
- MPLS-599
- Confidence
- Medium
- Source URL
- https://digital.nhs.uk/services/health-and-social-care-network/hscn-supplier-performance-data
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- NHS England HSCN supplier lists (CN-SP, performance data)
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader summary. Listed as: Daisy. Daisy is in the performance-data tables but was NOT in the CN-SP compliance table (23 rows) or DPS list on the reader summaries; conflicting. Trade press says Daisy Group gained HSCN compliance (commsbusiness.co.uk, undated). No CPE table or tier found on any Decision 2026-10-06: Needs review (scope or date limitation in the note (entity, geography, product, age or access)). Live page check 2026-10-06: only a paraphrase was returned. NHS Digital page lists Daisy as an HSCN CN-SP in monthly tables, Jan to Aug 2026 per fetch result; no verbatim text returned. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: HSCN compliant
- Exact supporting wording (25 words max, verbatim)
- Daisy (listed among 20 CNSPs, monthly tables Jan-Jul 2026)
MPLS-698 — Rejected: Module 2 check: Own-core statement (negative)
- Slug
- daisy-communications
- Decision
- Rejected
- Provider
- Daisy Communications
- Source ID
- MPLS-698
- Confidence
- Low
- Source URL
- https://daisygroup.co.uk/solution/mpls
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Module 2 check: Own-core statement (negative)
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Page-reader check 2026-10-02. Reader summary, checked 2026-10-02. Same page: 99.97% SLA, 24/7/365 monitoring. No PoP, NOC or data centre figures found. Old Daisy/Pipex data centre listings (Reading, Birstall) exist only on third-party directories. Live page check 2026-10-06: page could not be read by the fetch tool. Fetch tool refused the URL (provenance gate) on repeated attempts; not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Network and Coverage: Owns core network; Providers: MPLS or IP VPN service page URL; Service and Performance: Supporting source IDs
- Exact supporting wording (25 words max, verbatim)
- We resell the UK and International Tier 1 carriers and networks
MPLS-750 — Accepted: MPLS | Connectivity
- Slug
- daisy-communications
- Decision
- Accepted
- Provider
- Daisy Communications
- Source ID
- MPLS-750
- Confidence
- Low
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- MPLS | Connectivity
- Published date
- 2025-07-15 (last modified)
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader check 2026-10-02, not verbatim. URLs only; workbook source IDs not assigned by this researcher. Companies House page used for entity check only. Checked 2026-10-02. Live page check 2026-10-06: supports a weaker or differently scoped claim. Companies House shows Daisy Communications Ltd 04145329 active; the page does not contain the claimed MPLS wording, so only company identity is supported. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Service and Performance: Supporting source IDs
- Exact supporting wording (25 words max, verbatim)
- MPLS isn't a type of connection, it's a technique used to enhance your network.
MPLS-781 — Rejected: Daisy Customer Complaints Handling Code Aug2025
- Slug
- daisy-communications
- Decision
- Rejected
- Provider
- Daisy Communications
- Source ID
- MPLS-781
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Daisy Customer Complaints Handling Code Aug2025
- Published date
- Aug 2025 (from file name)
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Page-reader check 2026-10-02, not verbatim. Entity: Daisy Communications Ltd (Companies House 04145329, SIC 61900, https://find-and-update.company-information.service.gov.uk/company/04145329). Daisy's own code says Ofcom oversees its service; that is the provider's own clai Live page check 2026-10-06: page could not be read by the fetch tool. Fetch tool refused the URL (provenance gate) on repeated attempts; not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: Ofcom-regulated communications provider
- Exact supporting wording (25 words max, verbatim)
- Ofcom is the regulatory body for the communications industry. Ofcom oversees our service provision within the terms of the Communications Act 2003
MPLS-782 — Rejected: business leased line
- Slug
- daisy-communications
- Decision
- Rejected
- Provider
- Daisy Communications
- Source ID
- MPLS-782
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- business leased line
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Page-reader check 2026-10-02, not verbatim. Daisy Group site, product pages list Business Leased Line (up to 1 Gbps symmetrical per page), Ethernet Point-to-Point, Dedicated Internet Access and MPLS under Enterprise Connectivity (https://daisygroup.co.uk/connectivity). Olde Live page check 2026-10-06: page could not be read by the fetch tool. Fetch tool refused the URL (provenance gate) on repeated attempts; not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Service and Performance: Ethernet access
- Exact supporting wording (25 words max, verbatim)
- A Business Leased Line provides connectivity exclusively for your business premises and network.
MPLS-783 — Rejected: full fibre broadband
- Slug
- daisy-communications
- Decision
- Rejected
- Provider
- Daisy Communications
- Source ID
- MPLS-783
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- full fibre broadband
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Page-reader check 2026-10-02, not verbatim. Page names Daisy Communications Ltd as supplier entity (UK site daisygroup.co.uk). Product is business broadband access, not an MPLS or IP VPN product. Connectivity list at https://daisygroup.co.uk/connectivity shows Full Fibre, S Live page check 2026-10-06: page could not be read by the fetch tool. Fetch tool refused the URL (provenance gate) on repeated attempts; not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Service and Performance: FTTP or broadband access
- Exact supporting wording (25 words max, verbatim)
- Full fibre broadband, also known as fibre-to-the-premises (FTTP)
MPLS-784 — Rejected: 4G dongle
- Slug
- daisy-communications
- Decision
- Rejected
- Provider
- Daisy Communications
- Source ID
- MPLS-784
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- 4G dongle
- Published date
- 2025-09-05 (page metadata, last modified)
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Page-reader check 2026-10-02, not verbatim. Daisy Group UK site. 4G dongle states speeds up to 150Mbps. 5G SIM router page https://daisygroup.co.uk/solution/5g-sim-router says it will provide the backup needed to combat network outages and offers a choice of EE, Vodafone or Live page check 2026-10-06: page could not be read by the fetch tool. Fetch tool refused the URL (provenance gate) on repeated attempts; not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Service and Performance: 4G or 5G backup
- Exact supporting wording (25 words max, verbatim)
- If your broadband goes down for more than 30 seconds, the 4G connection takes over to get you back online in under a minute.
MPLS-835 — Accepted: HSCN Consumer Network Service Providers
- Slug
- daisy-communications
- Decision
- Accepted
- Provider
- Daisy Communications
- Source ID
- MPLS-835
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-06
- Source title
- HSCN Consumer Network Service Providers
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader check 2026-10-06, not verbatim. Absence from an NHS England list dated 24 August 2026; Daisy HSCN claim rests on older trade press. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- HSCN CN-SP list
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: HSCN compliant
- Exact supporting wording (25 words max, verbatim)
- Daisy not listed among the CN-SPs