Zen Internet
Harry Yelland’s research · 2026-10-06 · Live research database · 2026-10-06.1
Original research wording and source decisions. Partial evidence is not confirmed capability; rejected sources do not support a claim. Research notes and workbook instructions are source material, not buyer instructions.
Research status: Complete
Editorial
- Slug
- zen-internet
- Notes
- Final copy from article draft of 2026-10-06
- Provider
- Zen Internet
- Reviewed by
- Harry Yelland
- Best for (20 words max)
- UK mid-market estates wanting a UK MPLS backbone from a provider owning its core with Cisco SD-WAN.
- Review date (YYYY-MM-DD)
- 2026-10-06
- Strength 1 (25 words max)
- Describes a national MPLS backbone built on a 10 Gbps core network that Zen owns.
- Strength 2 (25 words max)
- Lists six QoS classes and access bandwidth up to 10 Gbit/s.
- Strength 3 (25 words max)
- Names Cisco Catalyst and Meraki SD-WAN, with retail and manufacturing sector evidence recorded.
- Weakness 1 (25 words max)
- No availability, latency, jitter, packet loss or repair targets were found for MPLS. The only SLA figures found cover other products.
- Weakness 2 (25 words max)
- No PoP count or NOC location was found in the sources reviewed.
- Weakness 3 (25 words max)
- Not recorded on CCS Network Services 3 or HSCN, which matters to public sector buyers.
- Buyer size fit (comma separated: Large global enterprise, Mid-market, Small business)
- Mid-market, Small business
- Verdict (40 words max; must include one figure from the fact sheets and the review month)
- Netify would consider Zen Internet for mid-market UK estates that value an owned 10 Gbps MPLS core and six QoS classes. No MPLS service level figures were found, so obtain them before shortlisting. Reviewed October 2026.
Providers
- Slug
- zen-internet
- Notes
- Legal name and number are a Companies House name match only. Contracting entity, parent, type, URLs and Ofcom status not yet reviewed. Re-check of the outside research pass, 2026-10-01 (page-reader wording; confirm on the page): The earlier SLA figures (99% availability, 12 and 20 hour repair) belong to the 2014 Unlimited Fibre Office and 2008 ADSL services, not IP VPN, and are rejected. Six classes of service appear only in a 2013 IP VPN product guide, so QoS is left To review. 10 Gbps access is not on the current page. Cells filled on 2026-10-02 from the outside research pass are Partial unless the re-check confirmed them. Not found means the pass searched and saw nothing, not that it does not exist. Verify each against its source row, then set Decision.
- Website
- https://www.zen.co.uk
- Provider
- Zen Internet
- Provider type
- UK national carrier
- Parent or group
- No corporate parent shown (one individual PSC on Companies House)
- Research status
- Complete
- Supporting source IDs
- MPLS-169, MPLS-209, MPLS-358, MPLS-359, MPLS-360
- Companies House number
- 03101568
- Registered office country
- United Kingdom
- Exclusion reason (if Excluded)
- Not recorded
- Cells still To review (formula)
- =COUNTIF(C9:Q9,"To review")
- MPLS or IP VPN service page URL
- https://business.zen.co.uk/networking/mpls-ipvpn
- SD-WAN or SASE service page URL
- https://business.zen.co.uk/networking/sd-wan
- UK contracting entity confirmed
- Partial
- Legal entity name (Companies House)
- Zen Internet Limited
- Ofcom-regulated communications provider
- Partial
- Year MPLS or IP VPN service first offered (if published)
- Not published
Sector Evidence
- Slug
- zen-internet
- Notes
- Re-check of the outside research pass, 2026-10-01 (page-reader wording; confirm on the page): Booths (UK supermarket chain), MPLS IP VPN, Zen service hub page with no publish date, so Partial. Vital Energi is not labelled manufacturing on the page, so it is not entered. Outside-pass details, unverified (Partial or Not found entered from them): Manufacturing: MPLS IP VPN. Retail and e-commerce case (outside pass, unverified): Booths (UK supermarket chain), MPLS IP VPN. Manufacturing case (outside pass, unverified): Vital Energi (MPLS IP VPN).
- Provider
- Zen Internet
- Education: UK case
- No
- Healthcare: UK case
- No
- Supporting source IDs
- MPLS-266
- Manufacturing: UK case
- Yes
- Education: evidence status
- Not found
- Financial services: UK case
- No
- Healthcare: evidence status
- Not found
- Energy and utilities: UK case
- No
- Manufacturing: evidence status
- Partial
- Professional services: UK case
- No
- Retail and e-commerce: UK case
- Yes
- Cells still To review (formula)
- =COUNTIF(C9:X9,"To review")
- Hospitality and leisure: UK case
- No
- Transport and logistics: UK case
- No
- Financial services: evidence status
- Not found
- Energy and utilities: evidence status
- Not found
- Government and public sector: UK case
- No
- Professional services: evidence status
- Not found
- Retail and e-commerce: evidence status
- Partial
- Hospitality and leisure: evidence status
- Not found
- Transport and logistics: evidence status
- Not found
- Government and public sector: evidence status
- Not found
Commercial Model
- Slug
- zen-internet
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): Billing in GBP: UK company; Reseller/wholesale route: Partners, Service Providers pages.
- Provider
- Zen Internet
- Billing in GBP
- Partial
- Supporting source IDs
- MPLS-358, MPLS-363, MPLS-366
- Cells still To review (formula)
- =COUNTIF(C9:L9,"To review")
- Minimum term (months or Not published)
- Not published
- Channel or wholesale route for resellers
- Partial
- Pricing published (never record a price)
- Quote only
- Excess construction charges policy published
- Not found
- Contract terms offered (comma separated months)
- Not published
- Install lead time published (weeks or Not published)
- Not published
- Public-sector frameworks available through (comma separated)
- None found on the RM6116, HSCN or G-Cloud registers checked
Network and Coverage
- Slug
- zen-internet
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): Owns core network: 10Gbps MPLS network; Coverage UK/Ireland: own PoPs, UK national coverage; NOC 24x7: 24/7 UK-based assistance. Module 2: the eight-data-centre statement could not be read; the 200 PoP figure dates from 2013 to 2014. Named FTTP partners are not MPLS access carriers.
- 24x7 NOC
- Partial
- Provider
- Zen Internet
- UK-based NOC
- Not found
- Coverage: Europe
- Not found
- Owns core network
- Proven
- Supporting source IDs
- MPLS-358, MPLS-361, MPLS-362, MPLS-363, MPLS-841
- Coverage: Asia Pacific
- Not found
- Coverage: Latin America
- Not found
- Coverage: North America
- Not found
- Coverage: China mainland
- Not found
- Cells still To review (formula)
- =COUNTIF(C9:X9,"To review")
- NOC locations (comma separated)
- Not found
- UK PoP cities (comma separated)
- Not found
- Coverage: Middle East and Africa
- Not found
- Countries with on-net PoPs (list)
- Not published
- Countries with on-net PoPs (count)
- Not published
- NOC count (integer or Not published)
- Not published
- Core network description (25 words max)
- National MPLS backbone, 10Gbps MPLS network
- UK PoP count (integer or Not published)
- Not published
- On-net UK data centres (comma separated)
- Not found
- Global PoP count (integer or Not published)
- Not published
- UK access tails available (comma separated carriers)
- Own network plus BT Wholesale (for some DSL circuits)
- Coverage: UK and Ireland (Proven = own PoPs; Partner = via partner)
- Proven
Hybrid WAN SD-WAN SASE
- Slug
- zen-internet
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): Managed: fully managed Zen SD-WAN service; Co-managed: co-managed access to Meraki dashboard; SASE platform offered: SASE approach to networking and security; Hybrid underlay one contract: works over broadband, Ethernet leased lines, 4G/5G; Application-aware routing over MPLS: intelligently routes traffic, application performance.
- Provider
- Zen Internet
- Managed SD-WAN
- Partial
- Managed firewall
- Not found
- Co-managed option
- Partial
- SASE platform offered
- Partial
- Supporting source IDs
- MPLS-359, MPLS-364, MPLS-365
- Zero trust network access
- Not found
- Secure web gateway or CASB
- Not found
- Cells still To review (formula)
- =COUNTIF(C9:Q9,"To review")
- MPLS to SD-WAN migration service
- Not found
- Application-aware routing over MPLS
- Partial
- Security operations centre or managed detection
- Not found
- SD-WAN overlay offered (SD-WAN is a component of SASE)
- Partial
- Hybrid underlay on one contract (MPLS plus DIA plus broadband)
- Partial
- SASE or SSE partners (comma separated: Zscaler, Netskope, Palo Alto Prisma, Cato, Cloudflare, Fortinet, other)
- Cisco (Catalyst, Meraki)
- SD-WAN platforms offered (comma separated: Cisco Catalyst, Cisco Meraki, Fortinet, Versa, VeloCloud, Palo Alto Prisma, Juniper, HPE Aruba, other)
- Cisco Catalyst SD-WAN, Cisco Meraki SD-WAN
Service and Performance
- IPv6
- Not found
- Slug
- zen-internet
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): CoS honoured end-to-end: each CoS has associated SLA.
- Provider
- Zen Internet
- Multicast
- Not found
- 4G or 5G backup
- Partial
- DDoS protection
- Not found
- Ethernet access
- Partial
- SLA document URL
- Not found
- Satellite access
- Not found
- Any-to-any topology
- Not found
- Layer 2 VPLS or E-LAN
- Not found
- Layer 3 IP VPN (MPLS)
- Partial
- Supporting source IDs
- MPLS-358, MPLS-361
- Hub-and-spoke topology
- Not found
- FTTP or broadband access
- Partial
- Internet breakout at PoP
- Not found
- Service credits published
- Not found
- Jitter (ms or Not published)
- Not published
- Access bandwidth maximum (Mb/s)
- 10000
- Access bandwidth minimum (Mb/s)
- Not published
- Cells still To review (formula)
- =COUNTIF(C9:AI9,"To review")
- CoS marking honoured end to end
- Partial
- Packet loss (% or Not published)
- Not published
- Point-to-point Ethernet (E-Line)
- Partial
- Cloud on-ramp: AWS Direct Connect
- Not found
- Cloud on-ramp: Azure ExpressRoute
- Not found
- Diverse routing or dual parenting
- Not found
- MEF 3.0 Carrier Ethernet certified
- Not found
- Cloud on-ramp: Google Cloud Interconnect
- Not found
- Availability SLA core (% or Not published)
- Not published
- Direct internet access on the same contract
- Not found
- QoS classes offered (count or Not published)
- 6
- MTTR or repair target (hours or Not published)
- Not published
- Latency UK core round trip (ms or Not published)
- Not published
- Availability SLA access with resilience (% or Not published)
- Not published
Operations and Assurance
- Slug
- zen-internet
- Notes
- Re-check of the outside research pass, 2026-10-01 (page-reader wording; confirm on the page): ISO 27001 and ISO 9001 are Partial: one provider sentence, no certificate or registrar record. Older trade press (ISO 27001:2005) was not used. Outside-pass details, unverified (Partial or Not found entered from them): Customer portal: Meraki dashboard, co-managed access; Proactive monitoring: real-time monitoring; UK-based support: Rochdale headquarters, 24/7 UK-based assistance. Register check 2026-10-02 (page-reader summaries, not verbatim): RM6116: not on any lot supplier list read (full all-suppliers list not readable); Not on any lot list (1a-1d, 2a, 3a, 3b, 4a-4e) and absent from end of all-suppliers list (ends WAVENET, WIFINITY, X.COMM. | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers UK-based support. Evidence is reader-summary, group-level or not yet checked on the live page.
- ISO 9001
- Partial
- Provider
- Zen Internet
- ISO 22301
- Not found
- ISO 27001
- Partial
- API access
- Not found
- G-Cloud listed
- Not found
- HSCN compliant
- Not found
- Customer portal
- Partial
- UK-based support
- Partial
- Proactive monitoring
- Partial
- SC-cleared engineers
- Not found
- Cyber Essentials Plus
- Not found
- Monthly SLA reporting
- Not found
- Supporting source IDs
- MPLS-247, MPLS-358, MPLS-363, MPLS-364, MPLS-366
- PSN connectivity compliance
- Not found
- Cells still To review (formula)
- =COUNTIF(C9:T9,"To review")
- Change management process published
- Not found
- CCS Network Services 3 (RM6116) supplier
- Not found
- Regulatory notices or published enforcement in last three years (text or None found)
- None found (outside-pass search with no source URL; check the Ofcom enforcement register)
Supporting records
MPLS-169 — Accepted: Companies House: Zen Internet Limited
- Slug
- zen-internet
- Decision
- Accepted
- Provider
- Zen Internet
- Source ID
- MPLS-169
- Confidence
- Medium
- Source URL
- https://find-and-update.company-information.service.gov.uk/search/companies?q=zen+internet+limited
- Record type
- Company record
- Checked date
- 2026-10-01
- Source title
- Companies House: Zen Internet Limited
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Companies House search result. Trading name to legal entity match made on the name only, so confirm the contracting entity from the provider terms. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- Not recorded
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Providers: Legal entity name; Companies House number; Registered office country
- Exact supporting wording (25 words max, verbatim)
- ZEN INTERNET LIMITED
MPLS-209 — Accepted: Persons with significant control: ZEN INTERNET LIMITED
- Slug
- zen-internet
- Decision
- Accepted
- Provider
- Zen Internet
- Source ID
- MPLS-209
- Confidence
- Medium
- Record type
- Company record
- Checked date
- 2026-10-01
- Source title
- Persons with significant control: ZEN INTERNET LIMITED
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Wording captured through a page-reader summary during the 2026-10-01 re-check of an outside research pass. Confirm verbatim on the page, then set Decision. The dash in the wording is the source's own. Scope: Companies House PSC register for 03101568. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: Parent or group
- Exact supporting wording (25 words max, verbatim)
- Ownership of shares – 75% or more
MPLS-247 — Accepted: Zen Internet Business
- Slug
- zen-internet
- Decision
- Accepted
- Provider
- Zen Internet
- Source ID
- MPLS-247
- Confidence
- Medium
- Source URL
- https://business.zen.co.uk/
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- Zen Internet Business
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording captured through a page-reader summary during the 2026-10-01 re-check of an outside research pass. Confirm verbatim on the page, then set Decision. Scope: Zen Internet, business.zen.co.uk. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: ISO 27001; Operations and Assurance: ISO 9001
- Exact supporting wording (25 words max, verbatim)
- We hold ISO 9001, 14001 and 27001 certifications
MPLS-266 — Accepted: Service hub
- Slug
- zen-internet
- Decision
- Accepted
- Provider
- Zen Internet
- Source ID
- MPLS-266
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- Service hub
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording captured through a page-reader summary during the 2026-10-01 re-check of an outside research pass. Confirm verbatim on the page, then set Decision. Scope: Zen service hub case study. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Sector Evidence: Retail and e-commerce: evidence status; Sector Evidence: Manufacturing: UK case; Sector Evidence: Manufacturing: evidence status
- Exact supporting wording (25 words max, verbatim)
- When high-end supermarket chain Booths needed a network restructure, they turned to Zen
MPLS-358 — Accepted: MPLS IPVPN
- Slug
- zen-internet
- Decision
- Accepted
- Provider
- Zen Internet
- Source ID
- MPLS-358
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- MPLS IPVPN
- Published date
- 2025-08-28
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: supports a weaker or differently scoped claim. Zen national MPLS core stated; page shows no UK and Ireland coverage, availability SLA percentage or published pricing. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: Provider type; Network and Coverage: Coverage: UK and Ireland (Proven = own PoPs; Partner = via partner); Network and Coverage: Core network description (25 words max); Service and Performance: Availability SLA core (% or Not published); Service and Performance: Layer 3 IP VPN (MPLS); Operations and Assurance: Proactive monitoring; Commercial Model: Pricing published (never record a price); Network and Coverage: Owns core network
- Exact supporting wording (25 words max, verbatim)
- MPLS IPVPN creates a private network that never touches the public internet
MPLS-359 — Accepted: SD-WAN
- Slug
- zen-internet
- Decision
- Accepted
- Provider
- Zen Internet
- Source ID
- MPLS-359
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- SD-WAN
- Published date
- 2020-03-05
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: supports a weaker or differently scoped claim. Cisco Catalyst and Meraki SD-WAN, managed lifecycle confirmed; no SASE partners, MPLS app-aware routing or single-contract underlay wording. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: SD-WAN or SASE service page URL; Hybrid WAN SD-WAN SASE: SD-WAN platforms offered (comma separated: Cisco Catalyst, Cisco Meraki, Fortinet, Versa, VeloCloud, Palo Alto Prisma, Juniper, HPE Aruba, other); Hybrid WAN SD-WAN SASE: SD-WAN overlay offered (SD-WAN is a component of SASE); Hybrid WAN SD-WAN SASE: Application-aware routing over MPLS; Hybrid WAN SD-WAN SASE: Hybrid underlay on one contract (MPLS plus DIA plus broadband); Hybrid WAN SD-WAN SASE: SASE or SSE partners (comma separated: Zscaler, Netskope, Palo Alto Prisma, Cato, Cloudflare, Fortinet, other); Hybrid WAN SD-WAN SASE: Managed SD-WAN
- Exact supporting wording (25 words max, verbatim)
- SD-WAN intelligently routes traffic across multiple connectivity types, Cisco Catalyst or Meraki
MPLS-360 — Accepted: UKRN telecommunications
- Slug
- zen-internet
- Decision
- Accepted
- Provider
- Zen Internet
- Source ID
- MPLS-360
- Confidence
- Low
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- UKRN telecommunications
- Published date
- 2026-03-11
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: supports a weaker or differently scoped claim. Generic Ofcom sector statement; does not name Zen as a regulated provider. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: Ofcom-regulated communications provider
- Exact supporting wording (25 words max, verbatim)
- Ofcom is responsible for economic regulation (notably fixed telecoms network infrastructure)
MPLS-361 — Rejected: IP VPN Product Guide
- Slug
- zen-internet
- Decision
- Rejected
- Provider
- Zen Internet
- Source ID
- MPLS-361
- Confidence
- Low
- Record type
- SLA or service description
- Checked date
- 2026-10-02
- Source title
- IP VPN Product Guide
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. PDF product guide Live page check 2026-10-06: page could not be read by the fetch tool. Fetch refused (URL not in provenance set). Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Network and Coverage: Core network description (25 words max); Network and Coverage: Owns core network; Service and Performance: QoS classes offered (count or Not published); Service and Performance: Access bandwidth maximum (Mb/s); Service and Performance: CoS marking honoured end to end; Service and Performance: Point-to-point Ethernet (E-Line)
- Exact supporting wording (25 words max, verbatim)
- Zen's IP VPN solution offers six Classes of Service (CoS), 10Gbps MPLS network
MPLS-362 — Rejected: Enhanced Care SLA
- Slug
- zen-internet
- Decision
- Rejected
- Provider
- Zen Internet
- Source ID
- MPLS-362
- Confidence
- Low
- Record type
- SLA or service description
- Checked date
- 2026-10-02
- Source title
- Enhanced Care SLA
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. PDF SLA Live page check 2026-10-06: page could not be read by the fetch tool. Fetch refused (URL not in provenance set). Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Network and Coverage: UK access tails available (comma separated carriers)
- Exact supporting wording (25 words max, verbatim)
- Zen Internet supplied (BT Wholesale resold) DSL circuit, 20 Support Working Hour fault resolution
MPLS-363 — Rejected: MPLS IPVPN (Partners)
- Slug
- zen-internet
- Decision
- Rejected
- Provider
- Zen Internet
- Source ID
- MPLS-363
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- MPLS IPVPN (Partners)
- Published date
- 2019-03-08
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. Fetch refused (URL not in provenance set) on both attempts. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Network and Coverage: 24x7 NOC; Operations and Assurance: UK-based support; Commercial Model: Channel or wholesale route for resellers
- Exact supporting wording (25 words max, verbatim)
- Supported by 24/7 UK-based assistance
MPLS-364 — Accepted: Cisco Meraki LAN & WiFi
- Slug
- zen-internet
- Decision
- Accepted
- Provider
- Zen Internet
- Source ID
- MPLS-364
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Cisco Meraki LAN & WiFi
- Published date
- 2025-08-28
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: supports a weaker or differently scoped claim. Co-managed option and Meraki dashboard access confirmed on the Meraki LAN and WiFi page, not SD-WAN specifically. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Hybrid WAN SD-WAN SASE: Co-managed option; Operations and Assurance: Customer portal
- Exact supporting wording (25 words max, verbatim)
- Co-managed access to the Meraki dashboard
MPLS-365 — Accepted: IT complexity is slowing digital transformation
- Slug
- zen-internet
- Decision
- Accepted
- Provider
- Zen Internet
- Source ID
- MPLS-365
- Confidence
- Low
- Record type
- Press release
- Checked date
- 2026-10-02
- Source title
- IT complexity is slowing digital transformation
- Published date
- 2026-06-02
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Zen insights Live page check 2026-10-06: supports a weaker or differently scoped claim. Page positions Zen SD-WAN with a clear path to SASE; it does not describe a full SASE platform. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Hybrid WAN SD-WAN SASE: SASE platform offered
- Exact supporting wording (25 words max, verbatim)
- SD-WAN, combined with a SASE approach to networking and security
MPLS-366 — Accepted: ZEN INTERNET LIMITED overview
- Slug
- zen-internet
- Decision
- Accepted
- Provider
- Zen Internet
- Source ID
- MPLS-366
- Confidence
- Low
- Record type
- Company record
- Checked date
- 2026-10-02
- Source title
- ZEN INTERNET LIMITED overview
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Companies House Live page check 2026-10-06: supports a weaker or differently scoped claim. Companies House confirms active Zen Internet Limited at Rochdale address; nothing on UK support or GBP billing. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: UK-based support; Commercial Model: Billing in GBP
- Exact supporting wording (25 words max, verbatim)
- Company number 03101568, Sandbrook House, Sandbrook Park, Rochdale, OL11 1RY
MPLS-841 — Accepted: Zen MPLS IP VPN
- Slug
- zen-internet
- Decision
- Accepted
- Provider
- Zen Internet
- Source ID
- MPLS-841
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-06
- Source title
- Zen MPLS IP VPN
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Page-reader check 2026-10-06, not verbatim. Page names Zen's national MPLS backbone; it gives no capacity or QoS figures. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- MPLS IP VPN
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Network and Coverage: Owns core network; Network and Coverage: Coverage: UK and Ireland
- Exact supporting wording (25 words max, verbatim)
- Built on Zen's national MPLS backbone.