Maintel
Harry Yelland’s research · 2026-10-06 · Live research database · 2026-10-06.1
Original research wording and source decisions. Partial evidence is not confirmed capability; rejected sources do not support a claim. Research notes and workbook instructions are source material, not buyer instructions.
Research status: Complete
Editorial
- Slug
- maintel
- Notes
- Final copy from article draft of 2026-10-06
- Provider
- Maintel
- Reviewed by
- Harry Yelland
- Best for (20 words max)
- UK mid-market estates wanting managed SD-WAN with Cisco and Fortinet and G-Cloud routes.
- Review date (YYYY-MM-DD)
- 2026-10-06
- Strength 1 (25 words max)
- Names Cisco, Cisco Meraki and Fortinet for SD-WAN, with Cisco and Fortinet for SASE.
- Strength 2 (25 words max)
- Listed on CCS Network Services 3 and G-Cloud.
- Strength 3 (25 words max)
- Healthcare sector evidence is recorded.
- Weakness 1 (25 words max)
- Maintel states MPLS is contracted separately, and service credits do not apply to its Cisco SD-WAN.
- Weakness 2 (25 words max)
- The G-Cloud listing shows 99.999% but the service definition shows up to 99.99%, so the figure conflicts.
- Weakness 3 (25 words max)
- No NOC location was confirmed.
- Buyer size fit (comma separated: Large global enterprise, Mid-market, Small business)
- Mid-market
- Verdict (40 words max; must include one figure from the fact sheets and the review month)
- Netify suggests Maintel for mid-market buyers wanting managed Cisco or Fortinet SD-WAN with two framework routes. MPLS is contracted separately and its availability figure conflicts, 99.999% against 99.99%, so verify first. Reviewed October 2026.
Providers
- Slug
- maintel
- Notes
- Legal name and number are a Companies House name match only. Contracting entity, parent, type, URLs and Ofcom status not yet reviewed. Re-check of the outside research pass, 2026-10-01 (page-reader wording; confirm on the page): The Companies House PSC is Maintel Holdings Plc (03181729), not Holdings Limited 05546306. Pages opened publish no SLA figures; the Meraki trust link is not a Maintel SLA. Schedule D4 docx could not be read. Cells filled on 2026-10-02 from the outside research pass are Partial unless the re-check confirmed them. Not found means the pass searched and saw nothing, not that it does not exist. Verify each against its source row, then set Decision. Third research pass 2026-10-02, page-reader summaries: MPLS or IP VPN service page URL: value entered. No dedicated Maintel MPLS or IP VPN page found. The SD-WAN page mentions MPLS only as an existing network the SD-WAN overlays. Maintel Europe Limited
- Website
- https://maintel.co.uk
- Provider
- Maintel
- Provider type
- Managed service provider or aggregator
- Parent or group
- Maintel Holdings Plc (immediate parent, Companies House PSC)
- Research status
- Complete
- Supporting source IDs
- MPLS-183, MPLS-224, MPLS-472, MPLS-473, MPLS-474
- Companies House number
- 02665837
- Registered office country
- United Kingdom
- Exclusion reason (if Excluded)
- Not recorded
- Cells still To review (formula)
- =COUNTIF(C26:Q26,"To review")
- MPLS or IP VPN service page URL
- https://maintel.co.uk/services/security-connectivity/sd-wan/
- SD-WAN or SASE service page URL
- https://maintel.co.uk/services/security-connectivity/sd-wan/
- UK contracting entity confirmed
- Partial
- Legal entity name (Companies House)
- Maintel Europe Limited
- Ofcom-regulated communications provider
- Partial
- Year MPLS or IP VPN service first offered (if published)
- Not published
Sector Evidence
- Slug
- maintel
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): Healthcare: Six Steps to SD-WAN Success for Housing Associations, healthcare referenced. Healthcare case (outside pass, unverified): Six Steps to SD-WAN Success for Housing Associations, healthcare referenced.
- Provider
- Maintel
- Education: UK case
- No
- Healthcare: UK case
- Yes
- Supporting source IDs
- MPLS-478
- Manufacturing: UK case
- No
- Education: evidence status
- Not found
- Financial services: UK case
- No
- Healthcare: evidence status
- Partial
- Energy and utilities: UK case
- No
- Manufacturing: evidence status
- Not found
- Professional services: UK case
- No
- Retail and e-commerce: UK case
- No
- Cells still To review (formula)
- =COUNTIF(C26:X26,"To review")
- Hospitality and leisure: UK case
- No
- Transport and logistics: UK case
- No
- Financial services: evidence status
- Not found
- Energy and utilities: evidence status
- Not found
- Government and public sector: UK case
- No
- Professional services: evidence status
- Not found
- Retail and e-commerce: evidence status
- Not found
- Hospitality and leisure: evidence status
- Not found
- Transport and logistics: evidence status
- Not found
- Government and public sector: evidence status
- Not found
Commercial Model
- Slug
- maintel
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): Billing in GBP: UK entity.
- Provider
- Maintel
- Billing in GBP
- Partial
- Supporting source IDs
- MPLS-474, MPLS-480
- Cells still To review (formula)
- =COUNTIF(C26:L26,"To review")
- Minimum term (months or Not published)
- Not published
- Channel or wholesale route for resellers
- Not found
- Pricing published (never record a price)
- Quote only
- Excess construction charges policy published
- Not found
- Contract terms offered (comma separated months)
- Not published
- Install lead time published (weeks or Not published)
- Not published
- Public-sector frameworks available through (comma separated)
- RM6116 (lots 1a, 2a, 3a, 4a, 4b, 4c, 4d, 4e); HSCN business applications (RM1045 N3 overlay); G-Cloud 15 and 14
Network and Coverage
- Slug
- maintel
- Notes
- Re-check of the outside research pass, 2026-10-01 (page-reader wording; confirm on the page): The service desk and NOC are in Blackburn, virtualised across the UK, per a Support PDF dated 2021-12. The earlier London claim is contradicted. Document is old, so statuses are Partial. Outside-pass details, unverified (Partial or Not found entered from them): Coverage UK/Ireland: own PoPs, UK. Module 2: the Blackburn NOC claim was not found; a G-Cloud listing says only UK-based NOC. SDWAN MPLS network wording was not on the page.
- 24x7 NOC
- Partial
- Provider
- Maintel
- UK-based NOC
- Partial
- Coverage: Europe
- Not found
- Owns core network
- Not found
- Supporting source IDs
- MPLS-261, MPLS-474, MPLS-703
- Coverage: Asia Pacific
- Not found
- Coverage: Latin America
- Not found
- Coverage: North America
- Not found
- Coverage: China mainland
- Not found
- Cells still To review (formula)
- =COUNTIF(C26:X26,"To review")
- NOC locations (comma separated)
- Blackburn
- UK PoP cities (comma separated)
- Not found
- Coverage: Middle East and Africa
- Not found
- Countries with on-net PoPs (list)
- Not published
- Countries with on-net PoPs (count)
- Not published
- NOC count (integer or Not published)
- Not published
- Core network description (25 words max)
- Not published
- UK PoP count (integer or Not published)
- Not published
- On-net UK data centres (comma separated)
- Not found
- Global PoP count (integer or Not published)
- Not published
- UK access tails available (comma separated carriers)
- Not found
- Coverage: UK and Ireland (Proven = own PoPs; Partner = via partner)
- Partial
Hybrid WAN SD-WAN SASE
- Slug
- maintel
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): SD-WAN overlay offered: Maintel SD-WAN; Managed: expertly managed SD-WAN; SASE platform offered: SASE, SSE, Single Vendor SASE; Hybrid underlay one contract: hybrid SD-WAN, combination of connectivity types; MPLS to SD-WAN migration: case for moving to SD-WAN is becoming increasingly persuasive; Application-aware routing over MPLS: smooth and reliable connections, centralised management platforms.
- Provider
- Maintel
- Managed SD-WAN
- Partial
- Managed firewall
- Not found
- Co-managed option
- Not found
- SASE platform offered
- Partial
- Supporting source IDs
- MPLS-474, MPLS-476, MPLS-477, MPLS-478
- Zero trust network access
- Not found
- Secure web gateway or CASB
- Not found
- Cells still To review (formula)
- =COUNTIF(C26:Q26,"To review")
- MPLS to SD-WAN migration service
- Partial
- Application-aware routing over MPLS
- Partial
- Security operations centre or managed detection
- Not found
- SD-WAN overlay offered (SD-WAN is a component of SASE)
- Partial
- Hybrid underlay on one contract (MPLS plus DIA plus broadband)
- Partial
- SASE or SSE partners (comma separated: Zscaler, Netskope, Palo Alto Prisma, Cato, Cloudflare, Fortinet, other)
- Cisco, Fortinet
- SD-WAN platforms offered (comma separated: Cisco Catalyst, Cisco Meraki, Fortinet, Versa, VeloCloud, Palo Alto Prisma, Juniper, HPE Aruba, other)
- Cisco, Fortinet, Cisco Meraki
Service and Performance
- IPv6
- Not found
- Slug
- maintel
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): traditional WAN technologies, hybrid MPLS referenced. Third research pass 2026-10-02, page-reader summaries: SLA document URL: value entered. Maintel's Master Services Agreement; service levels sit in Schedules per service. This copy covers SD-WAN (Schedule D3 Cisco), not MPLS. Order Form wo
- Provider
- Maintel
- Multicast
- Not found
- 4G or 5G backup
- Partial
- DDoS protection
- Not found
- Ethernet access
- Not found
- SLA document URL
- https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-14/documents/700078/217809373953125-terms-and-conditions-2024-05-02-0847.pdf
- Satellite access
- Not found
- Any-to-any topology
- Not found
- Layer 2 VPLS or E-LAN
- Not found
- Layer 3 IP VPN (MPLS)
- Partial
- Supporting source IDs
- MPLS-261, MPLS-475, MPLS-476, MPLS-800
- Hub-and-spoke topology
- Not found
- FTTP or broadband access
- Not found
- Internet breakout at PoP
- Not found
- Service credits published
- Not found
- Jitter (ms or Not published)
- Not published
- Access bandwidth maximum (Mb/s)
- Not published
- Access bandwidth minimum (Mb/s)
- Not published
- Cells still To review (formula)
- =COUNTIF(C26:AI26,"To review")
- CoS marking honoured end to end
- Not found
- Packet loss (% or Not published)
- Not published
- Point-to-point Ethernet (E-Line)
- Not found
- Cloud on-ramp: AWS Direct Connect
- Not found
- Cloud on-ramp: Azure ExpressRoute
- Not found
- Diverse routing or dual parenting
- Not found
- MEF 3.0 Carrier Ethernet certified
- Not found
- Cloud on-ramp: Google Cloud Interconnect
- Not found
- Availability SLA core (% or Not published)
- Not published
- Direct internet access on the same contract
- Not found
- QoS classes offered (count or Not published)
- Not published
- MTTR or repair target (hours or Not published)
- Not published
- Latency UK core round trip (ms or Not published)
- Not published
- Availability SLA access with resilience (% or Not published)
- Not published
Operations and Assurance
- Slug
- maintel
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): Customer portal: Maintel Portal; UK-based support: London headquarters, permanently resourced NOC. Register check 2026-10-02 (page-reader summaries, not verbatim): RM6116: MAINTEL EUROPE LIMITED listed on lots 1a, 2a, 3a, 4a, 4b, 4c, 4d, 4e (page-reader check, 2026-10-02); HSCN: business applications (RM1045 N3 overlay) (Maintel); G-Cloud: G-Cloud 15 and 14, supplier ID 700078, entity MAINTEL EUROPE LIMITED.
- ISO 9001
- Not found
- Provider
- Maintel
- ISO 22301
- Not found
- ISO 27001
- Not found
- API access
- Not found
- G-Cloud listed
- Proven
- HSCN compliant
- Partial
- Customer portal
- Partial
- UK-based support
- Proven
- Proactive monitoring
- Not found
- SC-cleared engineers
- Not found
- Cyber Essentials Plus
- Not found
- Monthly SLA reporting
- Not found
- Supporting source IDs
- MPLS-261, MPLS-479, MPLS-480, MPLS-650, MPLS-651, MPLS-652
- PSN connectivity compliance
- Not found
- Cells still To review (formula)
- =COUNTIF(C26:T26,"To review")
- Change management process published
- Not found
- CCS Network Services 3 (RM6116) supplier
- Proven
- Regulatory notices or published enforcement in last three years (text or None found)
- None found (outside-pass search with no source URL; check the Ofcom enforcement register)
Supporting records
MPLS-183 — Accepted: Companies House: Maintel Europe Limited
- Slug
- maintel
- Decision
- Accepted
- Provider
- Maintel
- Source ID
- MPLS-183
- Confidence
- Medium
- Source URL
- https://find-and-update.company-information.service.gov.uk/search/companies?q=maintel+europe+limited
- Record type
- Company record
- Checked date
- 2026-10-01
- Source title
- Companies House: Maintel Europe Limited
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Companies House search result. Trading name to legal entity match made on the name only, so confirm the contracting entity from the provider terms. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- Not recorded
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Providers: Legal entity name; Companies House number; Registered office country
- Exact supporting wording (25 words max, verbatim)
- MAINTEL EUROPE LIMITED
MPLS-224 — Accepted: Persons with significant control, Maintel Europe Limited
- Slug
- maintel
- Decision
- Accepted
- Provider
- Maintel
- Source ID
- MPLS-224
- Confidence
- Medium
- Record type
- Company record
- Checked date
- 2026-10-01
- Source title
- Persons with significant control, Maintel Europe Limited
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Wording captured through a page-reader summary during the 2026-10-01 re-check of an outside research pass. Confirm verbatim on the page, then set Decision. Scope: PSC, shares and voting rights 75% or more, notified 2016-04-06. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: Parent or group
- Exact supporting wording (25 words max, verbatim)
- Maintel Holdings Plc
MPLS-261 — Accepted: Support, Maintel
- Slug
- maintel
- Decision
- Accepted
- Provider
- Maintel
- Source ID
- MPLS-261
- Confidence
- Medium
- Record type
- SLA or service description
- Checked date
- 2026-10-01
- Source title
- Support, Maintel
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording captured through a page-reader summary during the 2026-10-01 re-check of an outside research pass. Confirm verbatim on the page, then set Decision. Scope: Support PDF. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Network and Coverage: NOC locations; Network and Coverage: 24x7 NOC; Service and Performance: MTTR or repair target (hours or Not published); Service and Performance: Availability SLA core (% or Not published); Operations and Assurance: UK-based support
- Exact supporting wording (25 words max, verbatim)
- Located in our Blackburn office and virtualised across the UK
MPLS-472 — Rejected: Maintel
- Slug
- maintel
- Decision
- Rejected
- Provider
- Maintel
- Source ID
- MPLS-472
- Confidence
- Low
- Source URL
- https://maintel.co.uk/
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Maintel
- Published date
- 2026-02-23
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. Fetch refused (URL not in provenance set), retried once without success. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: Provider type
- Exact supporting wording (25 words max, verbatim)
- Maintel is a communications managed services provider
MPLS-473 — Accepted: UKRN telecommunications
- Slug
- maintel
- Decision
- Accepted
- Provider
- Maintel
- Source ID
- MPLS-473
- Confidence
- High
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- UKRN telecommunications
- Published date
- 2026-03-11
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: verified, exact wording captured. UKRN says Ofcom is the sector regulator; general statement, does not name Maintel. Decision 2026-10-06: Accepted (live page read, quotation captured).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: Ofcom-regulated communications provider
- Exact supporting wording (25 words max, verbatim)
- economic regulation (notably fixed telecoms network infrastructure)
MPLS-474 — Rejected: Maintel SD-WAN Powered by Cisco, Fortinet
- Slug
- maintel
- Decision
- Rejected
- Provider
- Maintel
- Source ID
- MPLS-474
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Maintel SD-WAN Powered by Cisco, Fortinet
- Published date
- 2025-07-03
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. Fetch refused (URL not in provenance set), retried once without success. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Network and Coverage: Coverage: UK and Ireland (Proven = own PoPs; Partner = via partner); Hybrid WAN SD-WAN SASE: SASE or SSE partners (comma separated: Zscaler, Netskope, Palo Alto Prisma, Cato, Cloudflare, Fortinet, other); Hybrid WAN SD-WAN SASE: Application-aware routing over MPLS; Hybrid WAN SD-WAN SASE: SASE platform offered; Hybrid WAN SD-WAN SASE: Managed SD-WAN; Hybrid WAN SD-WAN SASE: SD-WAN overlay offered (SD-WAN is a component of SASE); Hybrid WAN SD-WAN SASE: SD-WAN platforms offered (comma separated: Cisco Catalyst, Cisco Meraki, Fortinet, Versa, VeloCloud, Palo Alto Prisma, Juniper, HPE Aruba, other); Commercial Model: Pricing published (never record a price); Providers: MPLS or IP VPN service page URL
- Exact supporting wording (25 words max, verbatim)
- Maintel SD-WAN is expertly managed and powered by industry giants Cisco and Fortinet
MPLS-475 — Rejected: Our Platforms
- Slug
- maintel
- Decision
- Rejected
- Provider
- Maintel
- Source ID
- MPLS-475
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Our Platforms
- Published date
- 2025-03-21
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. Fetch refused (URL not in provenance set), retried once without success. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Service and Performance: Layer 3 IP VPN (MPLS)
- Exact supporting wording (25 words max, verbatim)
- Maintel Infrastructure Platform, integrates the latest SD-WAN fabrics, traditional WAN technologies, private cloud solutions
MPLS-476 — Rejected: Security & Connectivity
- Slug
- maintel
- Decision
- Rejected
- Provider
- Maintel
- Source ID
- MPLS-476
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Security & Connectivity
- Published date
- 2025-01-15
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. Fetch refused (URL not in provenance set), retried once without success. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Service and Performance: Layer 3 IP VPN (MPLS); Hybrid WAN SD-WAN SASE: Hybrid underlay on one contract (MPLS plus DIA plus broadband)
- Exact supporting wording (25 words max, verbatim)
- SD-WAN, SSE, SD-LAN, SASE, advanced cyber security, 4G/5G
MPLS-477 — Rejected: Security Service Edge
- Slug
- maintel
- Decision
- Rejected
- Provider
- Maintel
- Source ID
- MPLS-477
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Security Service Edge
- Published date
- 2025-04-03
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. Fetch refused (URL not in provenance set), retried once without success. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Hybrid WAN SD-WAN SASE: SASE platform offered
- Exact supporting wording (25 words max, verbatim)
- Single Vendor SASE, An integrated SASE solution for streamlined management
MPLS-478 — Rejected: Six steps to SASE success
- Slug
- maintel
- Decision
- Rejected
- Provider
- Maintel
- Source ID
- MPLS-478
- Confidence
- Low
- Source URL
- https://maintel.co.uk/wp-content/uploads/2025/05/Maintel-Six-steps-to-SASE-success-whitepaper.pdf
- Record type
- SLA or service description
- Checked date
- 2026-10-02
- Source title
- Six steps to SASE success
- Published date
- 2025-05
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. PDF whitepaper Live page check 2026-10-06: page could not be read by the fetch tool. Fetch refused (URL not in provenance set), retried once without success. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Hybrid WAN SD-WAN SASE: MPLS to SD-WAN migration service; Sector Evidence: Healthcare: UK case; Sector Evidence: Healthcare: evidence status
- Exact supporting wording (25 words max, verbatim)
- Case for moving to SD-WAN is becoming increasingly persuasive, especially for housing associations
MPLS-479 — Rejected: Technology Partners
- Slug
- maintel
- Decision
- Rejected
- Provider
- Maintel
- Source ID
- MPLS-479
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Technology Partners
- Published date
- 2025-05-12
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. Fetch refused (URL not in provenance set), retried once without success. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: Customer portal
- Exact supporting wording (25 words max, verbatim)
- Maintel's Master status as a Cloud and Managed Service Provider covers our WAN and SD-WAN services from our Maintel Portal
MPLS-480 — Rejected: MAINTEL EUROPE LIMITED overview
- Slug
- maintel
- Decision
- Rejected
- Provider
- Maintel
- Source ID
- MPLS-480
- Confidence
- Low
- Record type
- Company record
- Checked date
- 2026-10-02
- Source title
- MAINTEL EUROPE LIMITED overview
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Companies House Live page check 2026-10-06: page could not be read by the fetch tool. Companies House returned 502 server error on three attempts. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: UK-based support; Commercial Model: Billing in GBP
- Exact supporting wording (25 words max, verbatim)
- Company number 02665837, Fifth Floor, 69 Leadenhall Street, London, EC3A 2BG
MPLS-650 — Accepted: CCS Network Services 3 (RM6116) supplier lists: lots 1a, 2a, 3a, 4a, 4b, 4c, 4d, 4e
- Slug
- maintel
- Decision
- Accepted
- Provider
- Maintel
- Source ID
- MPLS-650
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- CCS Network Services 3 (RM6116) supplier lists: lots 1a, 2a, 3a, 4a, 4b, 4c, 4d, 4e
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader summary of the lot supplier pages; confirm on the live list, then set Decision. Entity listed: MAINTEL EUROPE LIMITED. Seen 1a p2, 2a p2, 3a, 4a, 4b p2, 4c p2, 4d, 4e. Method: WebFetch reader summaries of gca.gov.uk lot-supplier pages (all pages of 1a,2a,3a,3b,4a,4b,4c,4d,1b,1c,1d,4e) and cached crowncommercial.gov.uk all-suppliers pages; gca all-suppliers p2+ blocked by robots.txt; supplier matrix .ods (assets.gca. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: CCS Network Services 3 (RM6116) supplier
- Exact supporting wording (25 words max, verbatim)
- MAINTEL EUROPE LIMITED listed
MPLS-651 — Accepted: NHS England HSCN supplier lists (business applications (RM1045 N3 overlay))
- Slug
- maintel
- Decision
- Accepted
- Provider
- Maintel
- Source ID
- MPLS-651
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- NHS England HSCN supplier lists (business applications (RM1045 N3 overlay))
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader summary. Listed as: Maintel. Business applications only. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: HSCN compliant
- Exact supporting wording (25 words max, verbatim)
- Maintel are a network services (RM1045) supplier offering replacement N3 overlay services.
MPLS-652 — Accepted: Digital Marketplace G-Cloud supplier: MAINTEL EUROPE LIMITED
- Slug
- maintel
- Decision
- Accepted
- Provider
- Maintel
- Source ID
- MPLS-652
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- Digital Marketplace G-Cloud supplier: MAINTEL EUROPE LIMITED
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader summary. Framework G-Cloud 15 and 14, supplier ID 700078. No named network service read. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: G-Cloud listed
- Exact supporting wording (25 words max, verbatim)
- Maintel securely connects workforces in the office, on the move, and in the cloud
MPLS-703 — Accepted: Module 2 check: NOC
- Slug
- maintel
- Decision
- Accepted
- Provider
- Maintel
- Source ID
- MPLS-703
- Confidence
- Low
- Source URL
- https://www.applytosupply.digitalmarketplace.service.gov.uk/g-cloud/services/143306305626255
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- Module 2 check: NOC
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader check 2026-10-02. G-Cloud listing for Maintel SIP Trunking, undated; Blackburn not confirmed. 2026-10-02 Live page check 2026-10-06: supports a weaker or differently scoped claim. G-Cloud listing is for Maintel SIP Trunking (MAINTEL EUROPE LIMITED), not the SD-WAN or MPLS service. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Network and Coverage: UK-based NOC
- Exact supporting wording (25 words max, verbatim)
- 24/7/365 UK-based Network Operations Centre support
MPLS-800 — Accepted: Maintel Master Services Agreement v231113 v.08 (G-Cloud 14, Maintel SDWAN)
- Slug
- maintel
- Decision
- Accepted
- Provider
- Maintel
- Source ID
- MPLS-800
- Confidence
- Low
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- Maintel Master Services Agreement v231113 v.08 (G-Cloud 14, Maintel SDWAN)
- Published date
- 2024-05-02 (file name date)
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader check 2026-10-02, not verbatim. Maintel's Master Services Agreement; service levels sit in Schedules per service. This copy covers SD-WAN (Schedule D3 Cisco), not MPLS. Order Form wording in another copy (…/168890655509805-terms-and-conditions-2024-05-02-0845.pd Live page check 2026-10-06: supports a weaker or differently scoped claim. G-Cloud 14 terms document for Maintel SD-WAN states no service credits and defers other service levels to a Managed Services Description on request, so it is not a full SLA. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Service and Performance: SLA document URL
- Exact supporting wording (25 words max, verbatim)
- Service Credits do not apply to the Maintel SD-WAN with (Cisco).