hSo
Harry Yelland’s research · 2026-10-06 · Live research database · 2026-10-06.1
Original research wording and source decisions. Partial evidence is not confirmed capability; rejected sources do not support a claim. Research notes and workbook instructions are source material, not buyer instructions.
Research status: Complete
Editorial
- Slug
- hso
- Notes
- Final copy from article draft of 2026-10-06
- Provider
- hSo
- Reviewed by
- Harry Yelland
- Best for (20 words max)
- UK public sector and mid-market estates wanting a UK MPLS network from an independent provider.
- Review date (YYYY-MM-DD)
- 2026-10-06
- Strength 1 (25 words max)
- Describes its own low latency resilient MPLS network, with PoPs in London, Manchester, Slough, Farnborough and Corsham.
- Strength 2 (25 words max)
- Has on-net PoPs in two countries, the UK and the Netherlands.
- Strength 3 (25 words max)
- Listed on CCS Network Services 3, with a case study for a managed MPLS WAN.
- Weakness 1 (25 words max)
- No NOC location was found. Its IP transit page mentions a 24x7 UK NOC without a site.
- Weakness 2 (25 words max)
- No availability, QoS class count, latency, jitter or packet loss figures were found.
- Weakness 3 (25 words max)
- No SD-WAN platform names were found.
- Buyer size fit (comma separated: Large global enterprise, Mid-market, Small business)
- Mid-market
- Verdict (40 words max; must include one figure from the fact sheets and the review month)
- Netify recommends hSo for UK public sector and mid-market buyers wanting an independent MPLS network with PoPs in five cities and a Network Services 3 listing. Ask for a NOC location and targets. Reviewed October 2026.
Providers
- Slug
- hso
- Notes
- Provider legal page names Syntura Group Limited (3935705) and also HighSpeed Office Limited as hSo. Check both at Companies House and confirm the contracting entity. Re-check 2026-10-02 (page-reader wording, confirm on the page): Companies House lists four individual PSCs, so there is no corporate parent. hSo combines circuits from BT, Virgin Media, TalkTalk, Vodafone and Colt into one MPLS network and does not claim its own infrastructure, so the own-network cells are left out. RM6116 Lot 1a is confirmed on hSo's own page; check the CCS supplier list. HSCN is an hSo statement that the NHS supplier list copy did not show, so it stays Partial. RM1045 appears only in stale footer links and is left out. ISO 9001, 14001, 20000 and 27001 are claimed on the homepage with no registrar named. Renamed from Highspeed Office Limited on 2024-10-29; brand is moving to Syntura. Cells filled on 2026-10-02 from the outside research pass are Partial unless the re-check confirmed them. Not found means the pass searched and saw nothing, not that it does not exist. Verify each against its source row, then set Decision.
- Website
- https://www.hso.co.uk
- Provider
- hSo
- Provider type
- Managed service provider or aggregator
- Parent or group
- No corporate parent: Companies House lists four individual PSCs, notified 2017-02-28
- Research status
- Complete
- Supporting source IDs
- MPLS-200, MPLS-530, MPLS-531, MPLS-532, MPLS-579
- Companies House number
- 3935705
- Registered office country
- United Kingdom
- Exclusion reason (if Excluded)
- Not recorded
- Cells still To review (formula)
- =COUNTIF(C32:Q32,"To review")
- MPLS or IP VPN service page URL
- https://www.hso.co.uk/leased-lines/mpls/
- SD-WAN or SASE service page URL
- https://sd-wan.hso.co.uk/
- UK contracting entity confirmed
- Partial
- Legal entity name (Companies House)
- Syntura Group Limited
- Ofcom-regulated communications provider
- Partial
- Year MPLS or IP VPN service first offered (if published)
- Not published
Sector Evidence
- Slug
- hso
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): Healthcare: HSCN supplier, hSo says it is an HSCN supplier; Retail: car dealership case study - MPLS WAN upgrade; Government/public: UK local government bodies (hSo local government page). Research pass 2026-10-02 (page-reader summaries, not verbatim): Government and public sector: UK case Partial: Checked 2026-10-02. Entity: hSo (HighSpeed Office Ltd), hso.co.uk, UK site; site says hSo is now Syntura. Customers: Rugby Borough | Healthcare: UK case Partial: Checked 2026-10-02. Entity: hSo (HighSpeed Office Ltd), hso.co.uk, UK site; site says hSo is now Syntura. CLIC Sargent (children's
- Provider
- hSo
- Education: UK case
- No
- Healthcare: UK case
- Yes
- Supporting source IDs
- MPLS-530, MPLS-534, MPLS-720, MPLS-721
- Manufacturing: UK case
- No
- Education: evidence status
- Not found
- Financial services: UK case
- No
- Healthcare: evidence status
- Partial
- Energy and utilities: UK case
- No
- Manufacturing: evidence status
- Not found
- Professional services: UK case
- No
- Retail and e-commerce: UK case
- No
- Cells still To review (formula)
- =COUNTIF(C32:X32,"To review")
- Hospitality and leisure: UK case
- No
- Transport and logistics: UK case
- No
- Financial services: evidence status
- Not found
- Energy and utilities: evidence status
- Not found
- Government and public sector: UK case
- Yes
- Professional services: evidence status
- Not found
- Retail and e-commerce: evidence status
- Partial
- Hospitality and leisure: evidence status
- Not found
- Transport and logistics: evidence status
- Not found
- Government and public sector: evidence status
- Partial
Commercial Model
- Slug
- hso
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): Billing in GBP: UK entity; Reseller/wholesale route: Business Partner - sell leased line connections and WANs.
- Provider
- hSo
- Billing in GBP
- Partial
- Supporting source IDs
- MPLS-530, MPLS-536, MPLS-538, MPLS-539
- Cells still To review (formula)
- =COUNTIF(C32:L32,"To review")
- Minimum term (months or Not published)
- Not published
- Channel or wholesale route for resellers
- Partial
- Pricing published (never record a price)
- Quote only
- Excess construction charges policy published
- Not found
- Contract terms offered (comma separated months)
- Not published
- Install lead time published (weeks or Not published)
- Not published
- Public-sector frameworks available through (comma separated)
- RM6116 (lots 1a); HSCN RM3825
Network and Coverage
- Slug
- hso
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): NOC 24x7: Support 24x7. Research pass 2026-10-02 (page-reader summaries, not verbatim): UK PoP cities (comma separated) Partial: Checked 2026-10-02. Entity: hSo (HighSpeed Office Ltd), hso.co.uk, UK site; site says hSo is now Syntura. PeeringDB lists 33 inter | Countries with on-net PoPs (count) Partial: Checked 2026-10-02. Entity: hSo (HighSpeed Office Ltd), hso.co.uk, UK site; site says hSo is now Syntura. UK and Netherlands (Amst | Countries with on-net PoPs (list) Partial: Checked 2026-10-02. Entity: hSo (HighSpeed Office Ltd), hso.co.uk, UK site; site says hSo is now Syntura. As for count. | UK-based NOC Partial: Checked 2026-10-02. Entity: hSo (HighSpeed Office Ltd), hso.co.uk, UK site; site says hSo is now Syntura. Support staff location o | Owns core network Partial: Trade press quoting Syntura code of practice; not seen on provider page. Tier 3 never alone, so Partial. Entity: Syntura Group Lim | Core network description (25 words max) Partial: Tier 3 only; hso.co.uk fetch redirected (302 to http) and was not completed.
- 24x7 NOC
- Partial
- Provider
- hSo
- UK-based NOC
- Partial
- Coverage: Europe
- Not found
- Owns core network
- Partial
- Supporting source IDs
- MPLS-531, MPLS-533, MPLS-717, MPLS-718, MPLS-719
- Coverage: Asia Pacific
- Not found
- Coverage: Latin America
- Not found
- Coverage: North America
- Not found
- Coverage: China mainland
- Not found
- Cells still To review (formula)
- =COUNTIF(C32:X32,"To review")
- NOC locations (comma separated)
- Not found
- UK PoP cities (comma separated)
- London, Manchester, Slough, Farnborough, Corsham, Woking, Chessington, Maidenhead, Reading
- Coverage: Middle East and Africa
- Not found
- Countries with on-net PoPs (list)
- United Kingdom, Netherlands
- Countries with on-net PoPs (count)
- 2
- NOC count (integer or Not published)
- Not published
- Core network description (25 words max)
- Own core low-latency resilient MPLS network, works with major operators (as quoted by trade press)
- UK PoP count (integer or Not published)
- Not published
- On-net UK data centres (comma separated)
- Equinix, Telehouse, Pulsant, Digital Realty, Global Switch, Ark (named as footprint, not stated as on-net)
- Global PoP count (integer or Not published)
- Not published
- UK access tails available (comma separated carriers)
- Multiple carriers (BT, Virgin Media, TalkTalk, Vodafone, Colt)
- Coverage: UK and Ireland (Proven = own PoPs; Partner = via partner)
- Partial
Hybrid WAN SD-WAN SASE
- Slug
- hso
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): SD-WAN overlay offered: Managed SD-WAN, SD-WAN overlay; Managed: fully managed SD-WAN, managed appliances; Co-managed: You control everything via a web-based portal; SASE platform offered: Secure Access Service Edge (SASE) on RM6116 lot 1a; Managed firewall: Managed Firewalls and VPNs, Unified Threat Management, Firewalls and VPNs; Hybrid underlay one contract: Seamlessly move traffic between your leased line, broadband and mobile connections, use multiple links at once; Application-aware routing over MPLS: application-level traffic routing, application-aware wide area network, deep packet inspection, application tr.
- Provider
- hSo
- Managed SD-WAN
- Partial
- Managed firewall
- Partial
- Co-managed option
- Partial
- SASE platform offered
- Partial
- Supporting source IDs
- MPLS-533, MPLS-534, MPLS-536, MPLS-537
- Zero trust network access
- Not found
- Secure web gateway or CASB
- Not found
- Cells still To review (formula)
- =COUNTIF(C32:Q32,"To review")
- MPLS to SD-WAN migration service
- Not found
- Application-aware routing over MPLS
- Partial
- Security operations centre or managed detection
- Not found
- SD-WAN overlay offered (SD-WAN is a component of SASE)
- Partial
- Hybrid underlay on one contract (MPLS plus DIA plus broadband)
- Partial
- SASE or SSE partners (comma separated: Zscaler, Netskope, Palo Alto Prisma, Cato, Cloudflare, Fortinet, other)
- Not published
- SD-WAN platforms offered (comma separated: Cisco Catalyst, Cisco Meraki, Fortinet, Versa, VeloCloud, Palo Alto Prisma, Juniper, HPE Aruba, other)
- Not found
Service and Performance
- IPv6
- Not found
- Slug
- hso
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): carrier-independent MPLS provider, MPLS WAN; Any-to-any: create a single MPLS network that can support both voice and data services; DDoS protection: Denial of Service (DoS) Protection; DIA on same contract: Cloud Direct - dedicated secure connections to public clouds. Register check 2026-10-02 (page-reader summaries, not verbatim): AWS Direct Connect partner list: EU Ireland and EU London: Digital Realty London; Microsoft ExpressRoute connectivity providers: HSO via Equinix exchange: London, Slough.
- Provider
- hSo
- Multicast
- Not found
- 4G or 5G backup
- Partial
- DDoS protection
- Partial
- Ethernet access
- Not found
- SLA document URL
- Not published
- Satellite access
- Not found
- Any-to-any topology
- Partial
- Layer 2 VPLS or E-LAN
- Not found
- Layer 3 IP VPN (MPLS)
- Partial
- Supporting source IDs
- MPLS-531, MPLS-534, MPLS-535, MPLS-665, MPLS-666
- Hub-and-spoke topology
- Not found
- FTTP or broadband access
- Partial
- Internet breakout at PoP
- Not found
- Service credits published
- Not found
- Jitter (ms or Not published)
- Not published
- Access bandwidth maximum (Mb/s)
- Not published
- Access bandwidth minimum (Mb/s)
- Not published
- Cells still To review (formula)
- =COUNTIF(C32:AI32,"To review")
- CoS marking honoured end to end
- Not found
- Packet loss (% or Not published)
- Not published
- Point-to-point Ethernet (E-Line)
- Not found
- Cloud on-ramp: AWS Direct Connect
- Partial
- Cloud on-ramp: Azure ExpressRoute
- Partial
- Diverse routing or dual parenting
- Not found
- MEF 3.0 Carrier Ethernet certified
- Not found
- Cloud on-ramp: Google Cloud Interconnect
- Partial
- Availability SLA core (% or Not published)
- Not published
- Direct internet access on the same contract
- Partial
- QoS classes offered (count or Not published)
- Not published
- MTTR or repair target (hours or Not published)
- Not published
- Latency UK core round trip (ms or Not published)
- Not published
- Availability SLA access with resilience (% or Not published)
- Not published
Operations and Assurance
- Slug
- hso
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): Customer portal: web-based portal, admin portal offering extensive analytics; UK-based support: London headquarters, 24x7 support; HSCN: hSo states it is an accredited HSCN supplier; the NHS supplier list copy did not show it; CCS RM6116 supplier: RM6116 lot 1a - Data Access Services. Register check 2026-10-02 (page-reader summaries, not verbatim): RM6116: SYNTURA GROUP LIMITED listed on lots 1a (page-reader check, 2026-10-02); HSCN: CN-SP, RM3825 DPS, business applications (RM1045 N3 overlay), performance data (Syntura Group Limited (t/a Syntura; formerly hSo)); G-Cloud: HSO Enterprise Solutions Limited (716921) is a different company. | HSCN raised to Proven 2026-10-06 from the NHS England CN-SP list (24 Aug 2026) and the RM3825 DPS list.
- ISO 9001
- Partial
- Provider
- hSo
- ISO 22301
- Not found
- ISO 27001
- Partial
- API access
- Not found
- G-Cloud listed
- Not found
- HSCN compliant
- Proven
- Customer portal
- Partial
- UK-based support
- Partial
- Proactive monitoring
- Not found
- SC-cleared engineers
- Not found
- Cyber Essentials Plus
- Not found
- Monthly SLA reporting
- Not found
- Supporting source IDs
- MPLS-533, MPLS-536, MPLS-538, MPLS-663, MPLS-664, MPLS-829
- PSN connectivity compliance
- Not found
- Cells still To review (formula)
- =COUNTIF(C32:T32,"To review")
- Change management process published
- Not found
- CCS Network Services 3 (RM6116) supplier
- Proven
- Regulatory notices or published enforcement in last three years (text or None found)
- None found (outside-pass search with no source URL; check the Ofcom enforcement register)
Supporting records
MPLS-200 — Accepted: hSo legal matters
- Slug
- hso
- Decision
- Accepted
- Provider
- hSo
- Source ID
- MPLS-200
- Confidence
- Medium
- Source URL
- https://www.hso.co.uk/legal
- Record type
- Company record
- Checked date
- 2026-10-01
- Source title
- hSo legal matters
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Page also says hSo is the trading name of HighSpeed Office Limited, so which entity contracts needs confirming. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- Not recorded
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Providers: Legal entity name; Companies House number; Registered office country
- Exact supporting wording (25 words max, verbatim)
- hSo is a trading name of Syntura Group Limited
MPLS-530 — Rejected: Contact us
- Slug
- hso
- Decision
- Rejected
- Provider
- hSo
- Source ID
- MPLS-530
- Confidence
- Low
- Source URL
- https://www.hso.co.uk/
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Contact us
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. Fetch returned a 302 to http://www.hso.co.uk/ which redirected back; page not readable. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: Provider type; Commercial Model: Pricing published (never record a price); Sector Evidence: Retail and e-commerce: evidence status
- Exact supporting wording (25 words max, verbatim)
- hSo is a business ISP and cloud consultancy. We help UK organisations securely connect their sites, clouds and employees
MPLS-531 — Rejected: Learn about MPLS
- Slug
- hso
- Decision
- Rejected
- Provider
- hSo
- Source ID
- MPLS-531
- Confidence
- Low
- Source URL
- https://www.hso.co.uk/leased-lines/mpls/
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Learn about MPLS
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. Fetch refused (URL not in provenance set); not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: MPLS or IP VPN service page URL; Network and Coverage: UK access tails available (comma separated carriers); Service and Performance: Any-to-any topology; Service and Performance: Layer 3 IP VPN (MPLS)
- Exact supporting wording (25 words max, verbatim)
- Founded in 2000, hSo is a carrier-independent MPLS provider, We can combine circuits from BT, Virgin Media, TalkTalk, Vodafone, and Colt
MPLS-532 — Accepted: UKRN telecommunications
- Slug
- hso
- Decision
- Accepted
- Provider
- hSo
- Source ID
- MPLS-532
- Confidence
- Low
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- UKRN telecommunications
- Published date
- 2026-03-11
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: supports a weaker or differently scoped claim. Generic UKRN statement about Ofcom; does not name hSo as a regulated provider. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: Ofcom-regulated communications provider
- Exact supporting wording (25 words max, verbatim)
- Ofcom is responsible for economic regulation (notably fixed telecoms network infrastructure)
MPLS-533 — Accepted: Managed SD-WAN Services for UK Businesses
- Slug
- hso
- Decision
- Accepted
- Provider
- hSo
- Source ID
- MPLS-533
- Confidence
- Low
- Source URL
- https://www.hso.co.uk/network/sd-wan
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Managed SD-WAN Services for UK Businesses
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: supports a weaker or differently scoped claim. Managed SD-WAN with 24/7 support and web portal; hybrid underlay across leased line, broadband and mobile; MPLS-specific routing and UK NOC not verbatim. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Network and Coverage: 24x7 NOC; Hybrid WAN SD-WAN SASE: Hybrid underlay on one contract (MPLS plus DIA plus broadband); Hybrid WAN SD-WAN SASE: SD-WAN overlay offered (SD-WAN is a component of SASE); Hybrid WAN SD-WAN SASE: Co-managed option; Hybrid WAN SD-WAN SASE: Application-aware routing over MPLS; Hybrid WAN SD-WAN SASE: Managed SD-WAN; Operations and Assurance: UK-based support; Operations and Assurance: Customer portal
- Exact supporting wording (25 words max, verbatim)
- Our SD-WANs combine connectivity bonding and application-level traffic routing, You control everything via a web-based portal
MPLS-534 — Rejected: Network Connectivity for UK Local Government
- Slug
- hso
- Decision
- Rejected
- Provider
- hSo
- Source ID
- MPLS-534
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Network Connectivity for UK Local Government
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page does not support the claim. Page does not mention own MPLS platform, DDoS or firewalls; only HSCN, RM1045 and G-Cloud 13 accreditation. Decision 2026-10-06: Rejected (page does not support the claim).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Service and Performance: DDoS protection; Hybrid WAN SD-WAN SASE: Managed firewall; Sector Evidence: Government and public sector: evidence status
- Exact supporting wording (25 words max, verbatim)
- We operate our own MPLS platform, We offer many additional products and services, including: Co-location; Firewalls and VPNs; and Denial of Service (DoS) Protection
MPLS-535 — Rejected: Cloud Direct
- Slug
- hso
- Decision
- Rejected
- Provider
- hSo
- Source ID
- MPLS-535
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Cloud Direct
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page does not support the claim. Page covers private cloud connections (AWS Direct Connect, Azure ExpressRoute) and does not state direct internet access on the same contract. Decision 2026-10-06: Rejected (page does not support the claim).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Service and Performance: Direct internet access on the same contract
- Exact supporting wording (25 words max, verbatim)
- hSo can get you dedicated secure connections to AWS, Azure, Google, Salesforce, Oracle, AWS Direct Connect and Azure ExpressRoute
MPLS-536 — Accepted: RM6116 Lot 1a - Data Access Services
- Slug
- hso
- Decision
- Accepted
- Provider
- hSo
- Source ID
- MPLS-536
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- RM6116 Lot 1a - Data Access Services
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: supports a weaker or differently scoped claim. RM6116 lot 1a scope confirmed; page does not mention SASE. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Hybrid WAN SD-WAN SASE: SASE platform offered; Operations and Assurance: CCS Network Services 3 (RM6116) supplier; Commercial Model: Public-sector frameworks available through (comma separated)
- Exact supporting wording (25 words max, verbatim)
- hSo is on RM6116 lot 1a, which covers inter-site connectivity (wide area network) and data access services, Software-defined WAN, Secure Access Service Edge (SASE)
MPLS-537 — Rejected: Security
- Slug
- hso
- Decision
- Rejected
- Provider
- hSo
- Source ID
- MPLS-537
- Confidence
- Low
- Source URL
- https://www.hso.co.uk/security
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Security
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page does not support the claim. Page describes managed IT security generally but gives no managed firewall wording. Decision 2026-10-06: Rejected (page does not support the claim).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Hybrid WAN SD-WAN SASE: Managed firewall
- Exact supporting wording (25 words max, verbatim)
- hSo's managed IT security services include Managed Firewalls and VPNs, Unified Threat Management
MPLS-538 — Accepted: SYNTURA GROUP LIMITED overview
- Slug
- hso
- Decision
- Accepted
- Provider
- hSo
- Source ID
- MPLS-538
- Confidence
- Low
- Record type
- Company record
- Checked date
- 2026-10-02
- Source title
- SYNTURA GROUP LIMITED overview
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Companies House Live page check 2026-10-06: supports a weaker or differently scoped claim. Registry shows Syntura Group Limited (formerly Highspeed Office Limited until 29 Oct 2024); UK support and GBP billing not shown by registry. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: UK-based support; Commercial Model: Billing in GBP
- Exact supporting wording (25 words max, verbatim)
- Company number 03935705, Ground Floor, 50 Leman Street, London, England, E1 8HQ
MPLS-539 — Accepted: Business Partner
- Slug
- hso
- Decision
- Accepted
- Provider
- hSo
- Source ID
- MPLS-539
- Confidence
- High
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Business Partner
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: verified, exact wording captured. hSo Business Partner programme with commission-based reseller model. Decision 2026-10-06: Accepted (live page read, quotation captured).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Commercial Model: Channel or wholesale route for resellers
- Exact supporting wording (25 words max, verbatim)
- Expand your portfolio at no cost. Gain an extra revenue stream from a trusted service.
MPLS-579 — Accepted: Syntura Group Limited - PSC
- Slug
- hso
- Decision
- Accepted
- Provider
- hSo
- Source ID
- MPLS-579
- Confidence
- Medium
- Record type
- Company record
- Checked date
- 2026-10-02
- Source title
- Syntura Group Limited - PSC
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader wording from the 2026-10-02 re-check, not verbatim. Company renamed from HIGHSPEED OFFICE LIMITED on 29 Oct 2024; reg office Ground Floor, 50 Leman Street, London E1 8HQ; incorporated 28 Feb 2000. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: Parent or group
- Exact supporting wording (25 words max, verbatim)
- 4 active individuals
MPLS-663 — Accepted: CCS Network Services 3 (RM6116) supplier lists: lots 1a
- Slug
- hso
- Decision
- Accepted
- Provider
- hSo
- Source ID
- MPLS-663
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- CCS Network Services 3 (RM6116) supplier lists: lots 1a
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader summary of the lot supplier pages; confirm on the live list, then set Decision. Entity listed: SYNTURA GROUP LIMITED. hSo trades under Syntura Group Limited; listed on 1a p2 and all-suppliers p6 only. Name mapping hSo=Syntura from the brief, not shown on the register. Method: WebFetch reader summaries of gca.gov.uk lot-supplier pages (all pages of 1a,2a,3a,3b,4a,4b,4c,4d,1b,1c,1d,4e) and cached crowncommercial.gov. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: CCS Network Services 3 (RM6116) supplier
- Exact supporting wording (25 words max, verbatim)
- SYNTURA GROUP LIMITED listed
MPLS-664 — Accepted: NHS England HSCN supplier lists (CN-SP, RM3825 DPS, business applications (RM1045 N3 overlay), performance data)
- Slug
- hso
- Decision
- Accepted
- Provider
- hSo
- Source ID
- MPLS-664
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- NHS England HSCN supplier lists (CN-SP, RM3825 DPS, business applications (RM1045 N3 overlay), performance data)
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader summary. Listed as: Syntura Group Limited (t/a Syntura; formerly hSo). hSo is now Syntura: performance data says 'Syntura (formally HSO)'. Business apps page: Syntura Group Limited trading as Syntura, RM1045 supplier offering N3 overlay replacement (hSo Managed Voice). Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: HSCN compliant
- Exact supporting wording (25 words max, verbatim)
- SYNTURA GROUP LIMITED
MPLS-665 — Accepted: AWS Direct Connect partner list: hSo
- Slug
- hso
- Decision
- Accepted
- Provider
- hSo
- Source ID
- MPLS-665
- Confidence
- Medium
- Record type
- Other
- Checked date
- 2026-10-02
- Source title
- AWS Direct Connect partner list: hSo
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Vendor partner list, group or global brand (not the UK registered entity). Locations: EU Ireland and EU London: Digital Realty London. Only in one of two reader fetches. Shell cannot reach aws.amazon.com (proxy rejected); WebFetch reader summaries of the partners page, which differed between two fetches (KCOM/hSo/Masergy 'not listed' in one, present in the other), so treat Decision 2026-10-06: Needs review (scope or date limitation in the note (entity, geography, product, age or access)). Live page check 2026-10-06: supports a weaker or differently scoped claim. Fetch says hSo is in the EU (Ireland) AWS list only and not in EU (London); no verbatim row; claim of London not confirmed. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Service and Performance: Cloud on-ramp: AWS Direct Connect
- Exact supporting wording (25 words max, verbatim)
- hSo listed: EU Ireland and EU London: Digital Realty London
MPLS-666 — Accepted: Microsoft ExpressRoute connectivity providers: HSO
- Slug
- hso
- Decision
- Accepted
- Provider
- hSo
- Source ID
- MPLS-666
- Confidence
- Medium
- Record type
- Other
- Checked date
- 2026-10-02
- Source title
- Microsoft ExpressRoute connectivity providers: HSO
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Vendor partner list, group or global brand (not the UK registered entity). Locations: HSO via Equinix exchange: London, Slough. Listed only under 'Connectivity through additional service providers' (exchange-based, not a main connectivity partner row); brand HSO, not Syntura Group Limited. Read full GitHub markdown (ms.date 09/16/2026) of both the by-provider and by Decision 2026-10-06: Needs review (scope or date limitation in the note (entity, geography, product, age or access)). Live page check 2026-10-06: only a paraphrase was returned. Fetch summary says HSO listed via Equinix with London, Slough; no verbatim row. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Service and Performance: Cloud on-ramp: Azure ExpressRoute
- Exact supporting wording (25 words max, verbatim)
- | **HSO** | Equinix | London, Slough
MPLS-717 — Rejected: PeeringDB: Syntura Group Limited
- Slug
- hso
- Decision
- Rejected
- Provider
- hSo
- Source ID
- MPLS-717
- Confidence
- Low
- Source URL
- https://peeringdb.com/net/719
- Record type
- Analyst or trade press
- Checked date
- 2026-10-02
- Source title
- PeeringDB: Syntura Group Limited
- Published date
- Last updated 2026-02-18
- Reliability tier
- 3
- Source ownership
- Third-party corroboration
- Limitation and notes
- Page-reader check 2026-10-02, not verbatim. Checked 2026-10-02. Entity: hSo (HighSpeed Office Ltd), hso.co.uk, UK site; site says hSo is now Syntura. PeeringDB lists 33 interconnection facilities for Syntura Group Limited (also known as hSo / Goscomb), mainly UK and Amsterd Decision 2026-10-06: Rejected (tier 3 corroboration not checked on the live page; Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Network and Coverage: Countries with on-net PoPs (list); Network and Coverage: Countries with on-net PoPs (count); Network and Coverage: UK PoP cities (comma separated)
- Exact supporting wording (25 words max, verbatim)
- Not recorded
MPLS-718 — Accepted: hSo network services
- Slug
- hso
- Decision
- Accepted
- Provider
- hSo
- Source ID
- MPLS-718
- Confidence
- Low
- Source URL
- https://www.hso.co.uk/network
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- hSo network services
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Page-reader check 2026-10-02, not verbatim. Checked 2026-10-02. Entity: hSo (HighSpeed Office Ltd), hso.co.uk, UK site; site says hSo is now Syntura. Support staff location only; not a NOC statement. Live page check 2026-10-06: supports a weaker or differently scoped claim. UK-based technicians and 24/7 support stated; a UK NOC and own PoPs are not stated. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Network and Coverage: UK-based NOC; Network and Coverage: Coverage: UK and Ireland (Proven = own PoPs; Partner = via partner)
- Exact supporting wording (25 words max, verbatim)
- UK-based technicians are on hand, day and night
MPLS-719 — Rejected: The public question is control, not coverage
- Slug
- hso
- Decision
- Rejected
- Provider
- hSo
- Source ID
- MPLS-719
- Confidence
- Low
- Source URL
- https://btw.media/en/syntura-group-limited-network-and-the-price-of-proof-in-uk-managed-connectivity
- Record type
- Analyst or trade press
- Checked date
- 2026-10-02
- Source title
- The public question is control, not coverage
- Published date
- 2 July 2026
- Reliability tier
- 3
- Source ownership
- Third-party corroboration
- Limitation and notes
- Page-reader check 2026-10-02, not verbatim. Trade press quoting Syntura code of practice; not seen on provider page. Tier 3 never alone, so Partial. Entity: Syntura Group Limited (hSo). Needs confirming on hSo/Syntura own page. Decision 2026-10-06: Rejected (tier 3 corroboration not checked on the live page; Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Network and Coverage: Core network description (25 words max); Network and Coverage: On-net UK data centres (comma separated); Network and Coverage: Owns core network
- Exact supporting wording (25 words max, verbatim)
- operates its own core low-latency resilient MPLS network and works with major operators
MPLS-720 — Rejected: hSo services for local government (PDF)
- Slug
- hso
- Decision
- Rejected
- Provider
- hSo
- Source ID
- MPLS-720
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- hSo services for local government (PDF)
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Page-reader check 2026-10-02, not verbatim. Checked 2026-10-02. Entity: hSo (HighSpeed Office Ltd), hso.co.uk, UK site; site says hSo is now Syntura. Customers: Rugby Borough Council and Taunton Deane Borough Council; product Data Access (MPLS/WAN) per reader summary. Broch Live page check 2026-10-06: page could not be read by the fetch tool. Fetch refused (URL not in provenance set); not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Sector Evidence: Government and public sector: UK case
- Exact supporting wording (25 words max, verbatim)
- MPLS networks used to be a luxury for many smaller local authorities
MPLS-721 — Rejected: CLIC Sargent case study
- Slug
- hso
- Decision
- Rejected
- Provider
- hSo
- Source ID
- MPLS-721
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- CLIC Sargent case study
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Page-reader check 2026-10-02, not verbatim. Checked 2026-10-02. Entity: hSo (HighSpeed Office Ltd), hso.co.uk, UK site; site says hSo is now Syntura. CLIC Sargent (children's cancer charity), hSo:CONNECT MPLS WAN, 11 main offices plus UK sites including hospitals and respit Live page check 2026-10-06: page could not be read by the fetch tool. Fetch refused (URL not in provenance set); not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Sector Evidence: Healthcare: UK case
- Exact supporting wording (25 words max, verbatim)
- head and shoulders above what we'd received from other organisations
MPLS-829 — Accepted: HSCN Consumer Network Service Providers
- Slug
- hso
- Decision
- Accepted
- Provider
- hSo
- Source ID
- MPLS-829
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-06
- Source title
- HSCN Consumer Network Service Providers
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader check 2026-10-06, not verbatim. NHS England page dated 24 August 2026 lists the supplier as a CN-SP. Confirm on the live page. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- HSCN CN-SP list
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: HSCN compliant
- Exact supporting wording (25 words max, verbatim)
- Syntura Group Limited (t/a hSo): Stage 1, Stage 2 and Ready for Live all ticked