TalkTalk Business
Harry Yelland’s research · 2026-10-06 · Live research database · 2026-10-06.1
Original research wording and source decisions. Partial evidence is not confirmed capability; rejected sources do not support a claim. Research notes and workbook instructions are source material, not buyer instructions.
Research status: Complete
Editorial
- Slug
- talktalk-business
- Notes
- Final copy from article draft of 2026-10-06
- Provider
- TalkTalk Business
- Reviewed by
- Harry Yelland
- Best for (20 words max)
- UK multi-site estates wanting a national all-IP network with a published core availability figure and public sector framework listings.
- Review date (YYYY-MM-DD)
- 2026-10-06
- Strength 1 (25 words max)
- Describes an all-IP Next Generation Network covering more than 95% of the UK.
- Strength 2 (25 words max)
- Publishes 99.995% core availability and access up to 10 Gbit/s.
- Strength 3 (25 words max)
- Listed on CCS Network Services 3 and G-Cloud.
- Weakness 1 (25 words max)
- No latency, jitter or packet loss targets were found in the sources reviewed.
- Weakness 2 (25 words max)
- No UK PoP count, city list or NOC location was found.
- Weakness 3 (25 words max)
- Only Cisco and Cisco Meraki are named for SD-WAN, and no SASE platform was found.
- Buyer size fit (comma separated: Large global enterprise, Mid-market, Small business)
- Mid-market
- Verdict (40 words max; must include one figure from the fact sheets and the review month)
- Netify recommends TalkTalk Business for UK mid-market estates wanting a national all-IP network covering more than 95% of the UK, with 99.995% core availability and two framework routes. Confirm latency terms. Reviewed October 2026.
Providers
- Slug
- talktalk-business
- Notes
- Legal name and number are a Companies House name match only. Contracting entity, parent, type, URLs and Ofcom status not yet reviewed. Companies House shows entities created or renamed on 1 April 2026 (for example PlatformX Communications Limited, formerly TalkTalk B Co Limited), so which entity sells TalkTalk Business services needs checking. Re-check of the outside research pass, 2026-10-01 (page-reader wording; confirm on the page): ROSTER ISSUE: 03849133 is now TalkTalk Communications Limited (formerly Opal Telecom Limited), whose PSC is Talktalk Group Limited. The RM6116 supplier is TalkTalk Business Direct Limited (11347230); its PSC page returned 403. Decide which entity contracts for TalkTalk Business before the parent is entered. TalkTalk Business pages were blocked by robots.txt, so the 99.995% figure (a leased line figure on another page), the 24/7 NOC and the case studies are unchecked. Cells filled on 2026-10-02 from the outside research pass are Partial unless the re-check confirmed them. Not found means the pass searched and saw nothing, not that it does not exist. Verify each against its source row, then set Decision. Second research pass 2026-10-02, page-reader summaries: Parent is a lead only; the Companies House PSC page returned 403 to the page reader. Check on the register.
- Website
- https://www.talktalk.business
- Provider
- TalkTalk Business
- Provider type
- UK national carrier
- Parent or group
- TalkTalk Group Limited (PSC of TalkTalk Communications Limited per the Virtual1 check; roster entity TalkTalk Business Direct Limited not read)
- Research status
- Complete
- Supporting source IDs
- MPLS-166, MPLS-317, MPLS-318, MPLS-319
- Companies House number
- 03849133
- Registered office country
- United Kingdom
- Exclusion reason (if Excluded)
- Not recorded
- Cells still To review (formula)
- =COUNTIF(C6:Q6,"To review")
- MPLS or IP VPN service page URL
- https://www.talktalkbusiness.co.uk/enterprise
- SD-WAN or SASE service page URL
- https://www.talktalk.business/sd-wan-hybrid-networking
- UK contracting entity confirmed
- Partial
- Legal entity name (Companies House)
- TalkTalk Communications Limited
- Ofcom-regulated communications provider
- Partial
- Year MPLS or IP VPN service first offered (if published)
- Not published
Sector Evidence
- Slug
- talktalk-business
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): Education: Leased Lines; Professional services: Leased Lines; Hospitality/leisure: MPLS IPVPN), Pixel Bar (Leased Lines. Education case (outside pass, unverified): UA92 (Leased Lines). Professional services case (outside pass, unverified): i90 (Leased Lines). Hospitality and leisure case (outside pass, unverified): Fuller's (MPLS IPVPN), Pixel Bar (Leased Lines). | Hospitality: Fuller's MPLS IPVPN case study. Vets Now (veterinary, 1,500+ practices) also uses MPLS but is not one of the sector columns.
- Provider
- TalkTalk Business
- Education: UK case
- Yes
- Healthcare: UK case
- No
- Supporting source IDs
- MPLS-317, MPLS-327, MPLS-328, MPLS-329, MPLS-836
- Manufacturing: UK case
- No
- Education: evidence status
- Partial
- Financial services: UK case
- No
- Healthcare: evidence status
- Not found
- Energy and utilities: UK case
- No
- Manufacturing: evidence status
- Not found
- Professional services: UK case
- Yes
- Retail and e-commerce: UK case
- No
- Cells still To review (formula)
- =COUNTIF(C6:X6,"To review")
- Hospitality and leisure: UK case
- Yes
- Transport and logistics: UK case
- No
- Financial services: evidence status
- Not found
- Energy and utilities: evidence status
- Not found
- Government and public sector: UK case
- No
- Professional services: evidence status
- Partial
- Retail and e-commerce: evidence status
- Not found
- Hospitality and leisure: evidence status
- Proven
- Transport and logistics: evidence status
- Not found
- Government and public sector: evidence status
- Not found
Commercial Model
- Slug
- talktalk-business
- Notes
- Not recorded
- Provider
- TalkTalk Business
- Billing in GBP
- Partial
- Supporting source IDs
- MPLS-236, MPLS-252, MPLS-326
- Cells still To review (formula)
- =COUNTIF(C6:L6,"To review")
- Minimum term (months or Not published)
- Not published
- Channel or wholesale route for resellers
- Not found
- Pricing published (never record a price)
- Quote only
- Excess construction charges policy published
- Not found
- Contract terms offered (comma separated months)
- Not published
- Install lead time published (weeks or Not published)
- Not published
- Public-sector frameworks available through (comma separated)
- RM6116 (lots 2a, 4b, 4d); HSCN business applications (RM1045 N3 overlay); G-Cloud 15
Network and Coverage
- Slug
- talktalk-business
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): Owns core network: all-IP Next Generation Network, covers more than 95% of UK; Coverage UK/Ireland: own PoPs; NOC 24x7: 24/7 monitoring and support. Module 2: the Irlam NOC claim rests on an old Post Office inquiry record and is not entered. TalkTalk pages block the page reader, so own-network wording was not verified. | 24/7 monitoring through a UK service desk and NOC stated on the managed services page; no NOC location or count.
- 24x7 NOC
- Partial
- Provider
- TalkTalk Business
- UK-based NOC
- Partial
- Coverage: Europe
- Not found
- Owns core network
- Partial
- Supporting source IDs
- MPLS-317, MPLS-320, MPLS-836
- Coverage: Asia Pacific
- Not found
- Coverage: Latin America
- Not found
- Coverage: North America
- Not found
- Coverage: China mainland
- Not found
- Cells still To review (formula)
- =COUNTIF(C6:X6,"To review")
- NOC locations (comma separated)
- Not found
- UK PoP cities (comma separated)
- Not found
- Coverage: Middle East and Africa
- Not found
- Countries with on-net PoPs (list)
- Not published
- Countries with on-net PoPs (count)
- Not published
- NOC count (integer or Not published)
- Not published
- Core network description (25 words max)
- All-IP Next Generation Network, covers more than 95% of UK
- UK PoP count (integer or Not published)
- Not published
- On-net UK data centres (comma separated)
- Not found
- Global PoP count (integer or Not published)
- Not published
- UK access tails available (comma separated carriers)
- Own network plus alt-nets
- Coverage: UK and Ireland (Proven = own PoPs; Partner = via partner)
- Partial
Hybrid WAN SD-WAN SASE
- Slug
- talktalk-business
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): Managed: fully managed or manage in-house; Co-managed: manage in-house option; SASE platform offered: SASE referenced; Managed firewall: Cisco Meraki firewalls, next-generation firewall technology; Hybrid underlay one contract: blend MPLS, broadband, 4G/5G; Application-aware routing over MPLS: prioritise business-critical traffic.
- Provider
- TalkTalk Business
- Managed SD-WAN
- Partial
- Managed firewall
- Partial
- Co-managed option
- Partial
- SASE platform offered
- Partial
- Supporting source IDs
- MPLS-317, MPLS-318, MPLS-321, MPLS-323, MPLS-324
- Zero trust network access
- Not found
- Secure web gateway or CASB
- Not found
- Cells still To review (formula)
- =COUNTIF(C6:Q6,"To review")
- MPLS to SD-WAN migration service
- Not found
- Application-aware routing over MPLS
- Partial
- Security operations centre or managed detection
- Not found
- SD-WAN overlay offered (SD-WAN is a component of SASE)
- Partial
- Hybrid underlay on one contract (MPLS plus DIA plus broadband)
- Partial
- SASE or SSE partners (comma separated: Zscaler, Netskope, Palo Alto Prisma, Cato, Cloudflare, Fortinet, other)
- Not published
- SD-WAN platforms offered (comma separated: Cisco Catalyst, Cisco Meraki, Fortinet, Versa, VeloCloud, Palo Alto Prisma, Juniper, HPE Aruba, other)
- Cisco, Cisco Meraki
Service and Performance
- IPv6
- Not found
- Slug
- talktalk-business
- Notes
- Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): MPLS IPVPN; Diverse routing/dual parenting: Dual connectivity for warehouses; DIA on same contract: can blend MPLS, broadband, 4G/5G.
- Provider
- TalkTalk Business
- Multicast
- Not found
- 4G or 5G backup
- Partial
- DDoS protection
- Not found
- Ethernet access
- Partial
- SLA document URL
- Not published
- Satellite access
- Not found
- Any-to-any topology
- Not found
- Layer 2 VPLS or E-LAN
- Not found
- Layer 3 IP VPN (MPLS)
- Partial
- Supporting source IDs
- MPLS-317, MPLS-318, MPLS-320, MPLS-321, MPLS-322
- Hub-and-spoke topology
- Not found
- FTTP or broadband access
- Partial
- Internet breakout at PoP
- Not found
- Service credits published
- Not found
- Jitter (ms or Not published)
- Not published
- Access bandwidth maximum (Mb/s)
- 10000
- Access bandwidth minimum (Mb/s)
- Not published
- Cells still To review (formula)
- =COUNTIF(C6:AI6,"To review")
- CoS marking honoured end to end
- Not found
- Packet loss (% or Not published)
- Not published
- Point-to-point Ethernet (E-Line)
- Partial
- Cloud on-ramp: AWS Direct Connect
- Partial
- Cloud on-ramp: Azure ExpressRoute
- Partial
- Diverse routing or dual parenting
- Partial
- MEF 3.0 Carrier Ethernet certified
- Not found
- Cloud on-ramp: Google Cloud Interconnect
- Partial
- Availability SLA core (% or Not published)
- 99.995
- Direct internet access on the same contract
- Partial
- QoS classes offered (count or Not published)
- Not published
- MTTR or repair target (hours or Not published)
- Not published
- Latency UK core round trip (ms or Not published)
- Not published
- Availability SLA access with resilience (% or Not published)
- Not published
Operations and Assurance
- Slug
- talktalk-business
- Notes
- Re-check of the outside research pass, 2026-10-01 (page-reader wording; confirm on the page): RM6116: the supplier listed is TALKTALK BUSINESS DIRECT LIMITED (Lots 2a, 4b, 4d), not the roster entity 03849133. Only a G-Cloud 14 SIP Trunking listing (TalkTalk Business Direct Limited) was opened; no network listing seen. ISO 27001 is Partial: the G-Cloud SIP Trunking listing says BSI, accreditation date 23/09/2021 (an earlier pass gave 21-09-23). ISO 9001 comes from a colocation page naming no certification body. Outside-pass details, unverified (Partial or Not found entered from them): Customer portal: SD-WAN Web Dashboard referenced; Proactive monitoring: 24/7 monitoring. Register check 2026-10-02 (page-reader summaries, not verbatim): RM6116: TALKTALK BUSINESS DIRECT LIMITED listed on lots 2a, 4b, 4d (page-reader check, 2026-10-02); HSCN: business applications (RM1045 N3 overlay) (TalkTalk Business); G-Cloud: G-Cloud 15, supplier ID 719952, entity TALKTALK BUSINESS DIRECT LIMITED.
- ISO 9001
- Partial
- Provider
- TalkTalk Business
- ISO 22301
- Not found
- ISO 27001
- Partial
- API access
- Not found
- G-Cloud listed
- Proven
- HSCN compliant
- Partial
- Customer portal
- Partial
- UK-based support
- Partial
- Proactive monitoring
- Partial
- SC-cleared engineers
- Not found
- Cyber Essentials Plus
- Not found
- Monthly SLA reporting
- Not found
- Supporting source IDs
- MPLS-230, MPLS-236, MPLS-244, MPLS-317, MPLS-323, MPLS-325, MPLS-593, MPLS-594, MPLS-595
- PSN connectivity compliance
- Not found
- Cells still To review (formula)
- =COUNTIF(C6:T6,"To review")
- Change management process published
- Not found
- CCS Network Services 3 (RM6116) supplier
- Proven
- Regulatory notices or published enforcement in last three years (text or None found)
- None found (outside-pass search with no source URL; check the Ofcom enforcement register)
Supporting records
MPLS-166 — Accepted: Companies House: Talktalk Communications Limited
- Slug
- talktalk-business
- Decision
- Accepted
- Provider
- TalkTalk Business
- Source ID
- MPLS-166
- Confidence
- Medium
- Record type
- Company record
- Checked date
- 2026-10-01
- Source title
- Companies House: Talktalk Communications Limited
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Companies House search result. Trading name to legal entity match made on the name only, so confirm the contracting entity from the provider terms. Wording captured through a page-reader summary on 2026-10-01. Confirm verbatim on the page, then set Decision. Companies House shows entities created or renamed on 1 April 2026 (for example PlatformX Communications Limited, formerly TalkTalk B Co Limited), so which entity sells TalkTalk Business services needs checking. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Not recorded
- Named product or service
- Not recorded
- Named customer (case studies only)
- Not recorded
- Sheets and columns this source supports
- Providers: Legal entity name; Companies House number; Registered office country
- Exact supporting wording (25 words max, verbatim)
- TALKTALK COMMUNICATIONS LIMITED
MPLS-230 — Accepted: Lot 2a suppliers (and other lots on gca.gov.uk)
- Slug
- talktalk-business
- Decision
- Accepted
- Provider
- TalkTalk Business
- Source ID
- MPLS-230
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-01
- Source title
- Lot 2a suppliers (and other lots on gca.gov.uk)
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Wording captured through a page-reader summary during the 2026-10-01 re-check of an outside research pass. Confirm verbatim on the page, then set Decision. Scope: RM6116 Network Services 3. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: CCS Network Services 3
- Exact supporting wording (25 words max, verbatim)
- TALKTALK BUSINESS DIRECT LIMITED
MPLS-236 — Accepted: SIP Trunking (G-Cloud 14)
- Slug
- talktalk-business
- Decision
- Accepted
- Provider
- TalkTalk Business
- Source ID
- MPLS-236
- Confidence
- Medium
- Source URL
- https://www.applytosupply.digitalmarketplace.service.gov.uk/g-cloud/services/796865119862071
- Record type
- Regulator or framework record
- Checked date
- 2026-10-01
- Source title
- SIP Trunking (G-Cloud 14)
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Wording captured through a page-reader summary during the 2026-10-01 re-check of an outside research pass. Confirm verbatim on the page, then set Decision. Reader summary of the value: One listing opened: SIP Trunking, supplier TALKTALK BUSINESS DIRECT LIMITED, G-Cloud 14. Scope: Voice SIP trunking, not MPLS. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: G-Cloud listed; Operations and Assurance: ISO 27001; Commercial Model: Pricing published (never record a price)
- Exact supporting wording (25 words max, verbatim)
- Not captured. Copy the exact wording from the page.
MPLS-244 — Accepted: Colocation
- Slug
- talktalk-business
- Decision
- Accepted
- Provider
- TalkTalk Business
- Source ID
- MPLS-244
- Confidence
- Medium
- Record type
- Service page
- Checked date
- 2026-10-01
- Source title
- Colocation
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording captured through a page-reader summary during the 2026-10-01 re-check of an outside research pass. Confirm verbatim on the page, then set Decision. Scope: Colocation page. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: ISO 9001
- Exact supporting wording (25 words max, verbatim)
- ISO27001, ISO9001 and ISO50001 accreditations highlight our commitment to compliance
MPLS-252 — Accepted: Lot 4d suppliers
- Slug
- talktalk-business
- Decision
- Accepted
- Provider
- TalkTalk Business
- Source ID
- MPLS-252
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-01
- Source title
- Lot 4d suppliers
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Wording captured through a page-reader summary during the 2026-10-01 re-check of an outside research pass. Confirm verbatim on the page, then set Decision. Reader summary of the value: As above. Scope: RM6116; G-Cloud 14. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Commercial Model: Public-sector frameworks
- Exact supporting wording (25 words max, verbatim)
- Not captured. Copy the exact wording from the page.
MPLS-317 — Rejected: Enterprise
- Slug
- talktalk-business
- Decision
- Rejected
- Provider
- TalkTalk Business
- Source ID
- MPLS-317
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Enterprise
- Published date
- 2025-08-29
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. Fetch blocked by tool provenance restriction (URL not in provenance set) on two attempts; page not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: Provider type; Providers: MPLS or IP VPN service page URL; Network and Coverage: 24x7 NOC; Network and Coverage: Coverage: UK and Ireland (Proven = own PoPs; Partner = via partner); Network and Coverage: UK access tails available (comma separated carriers); Service and Performance: MTTR or repair target (hours or Not published); Service and Performance: Layer 3 IP VPN (MPLS); Service and Performance: Availability SLA core (% or Not published); Hybrid WAN SD-WAN SASE: SASE platform offered; Operations and Assurance: Proactive monitoring; Sector Evidence: Hospitality and leisure: evidence status; Sector Evidence: Hospitality and leisure: UK case
- Exact supporting wording (25 words max, verbatim)
- We design, manage and optimise networks that keep enterprise-sized businesses thriving
MPLS-318 — Accepted: SD-WAN & Hybrid Networking
- Slug
- talktalk-business
- Decision
- Accepted
- Provider
- TalkTalk Business
- Source ID
- MPLS-318
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- SD-WAN & Hybrid Networking
- Published date
- 2025-10-13
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: supports a weaker or differently scoped claim. Hybrid underlay and fully managed or in-house options supported; Meraki named among partners but platform and same-contract internet access not confirmed. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: SD-WAN or SASE service page URL; Service and Performance: Direct internet access on the same contract; Hybrid WAN SD-WAN SASE: SD-WAN platforms offered (comma separated: Cisco Catalyst, Cisco Meraki, Fortinet, Versa, VeloCloud, Palo Alto Prisma, Juniper, HPE Aruba, other); Hybrid WAN SD-WAN SASE: SD-WAN overlay offered (SD-WAN is a component of SASE); Hybrid WAN SD-WAN SASE: Hybrid underlay on one contract (MPLS plus DIA plus broadband); Hybrid WAN SD-WAN SASE: Co-managed option; Hybrid WAN SD-WAN SASE: Managed SD-WAN
- Exact supporting wording (25 words max, verbatim)
- SD-WAN steers traffic for speed and resilience, while Hybrid Networking blends MPLS, broadband and 4G/5G
MPLS-319 — Accepted: UKRN telecommunications
- Slug
- talktalk-business
- Decision
- Accepted
- Provider
- TalkTalk Business
- Source ID
- MPLS-319
- Confidence
- Low
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- UKRN telecommunications
- Published date
- 2026-03-11
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: supports a weaker or differently scoped claim. Sector-level regulator statement; does not name TalkTalk Business. Decision 2026-10-06: Accepted (live page read; supports a weaker or differently scoped claim, so the limitation above applies; accepted by Harry 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Providers: Ofcom-regulated communications provider
- Exact supporting wording (25 words max, verbatim)
- Ofcom is responsible for economic regulation (notably fixed telecoms network infrastructure)
MPLS-320 — Rejected: Dedicated Internet Access & Leased Line Broadband Plans
- Slug
- talktalk-business
- Decision
- Rejected
- Provider
- TalkTalk Business
- Source ID
- MPLS-320
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Dedicated Internet Access & Leased Line Broadband Plans
- Published date
- 2026-03-10
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. Fetch blocked by tool provenance restriction (URL not in provenance set) on two attempts; page not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Network and Coverage: Owns core network; Network and Coverage: Core network description (25 words max); Service and Performance: Access bandwidth maximum (Mb/s)
- Exact supporting wording (25 words max, verbatim)
- TalkTalk Business delivers Dedicated Leased Lines across our all-IP Next Generation Network, which covers more than 95% of the UK
MPLS-321 — Rejected: Leased Lines
- Slug
- talktalk-business
- Decision
- Rejected
- Provider
- TalkTalk Business
- Source ID
- MPLS-321
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- Leased Lines
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. Fetch blocked by tool provenance restriction (URL not in provenance set) on two attempts; page not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Service and Performance: Point-to-point Ethernet (E-Line); Hybrid WAN SD-WAN SASE: Application-aware routing over MPLS
- Exact supporting wording (25 words max, verbatim)
- A fully dedicated fibre connection with guaranteed speeds, no contention, and business-critical SLAs
MPLS-322 — Rejected: Micheldever Tyre Services
- Slug
- talktalk-business
- Decision
- Rejected
- Provider
- TalkTalk Business
- Source ID
- MPLS-322
- Confidence
- Low
- Record type
- Case study
- Checked date
- 2026-10-02
- Source title
- Micheldever Tyre Services
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Named customer case study Live page check 2026-10-06: page could not be read by the fetch tool. Fetch blocked by tool provenance restriction (URL not in provenance set) on two attempts; page not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Service and Performance: Diverse routing or dual parenting
- Exact supporting wording (25 words max, verbatim)
- Dual connectivity for warehouses
MPLS-323 — Rejected: SD-WAN AND HYBRID SD-WAN
- Slug
- talktalk-business
- Decision
- Rejected
- Provider
- TalkTalk Business
- Source ID
- MPLS-323
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- SD-WAN AND HYBRID SD-WAN
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. Fetch blocked by tool provenance restriction (URL not in provenance set) on two attempts; page not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Hybrid WAN SD-WAN SASE: Managed firewall; Hybrid WAN SD-WAN SASE: SD-WAN platforms offered (comma separated: Cisco Catalyst, Cisco Meraki, Fortinet, Versa, VeloCloud, Palo Alto Prisma, Juniper, HPE Aruba, other); Operations and Assurance: Customer portal
- Exact supporting wording (25 words max, verbatim)
- Cisco SD-WAN powered by Meraki delivers end-to-end visibility, next-generation firewall technology
MPLS-324 — Rejected: LAN & WLAN
- Slug
- talktalk-business
- Decision
- Rejected
- Provider
- TalkTalk Business
- Source ID
- MPLS-324
- Confidence
- Low
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- LAN & WLAN
- Published date
- 2025-10-24
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page does not support the claim. Page only describes Meraki access points and Wi-Fi; no managed firewall content. Decision 2026-10-06: Rejected (page does not support the claim).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Hybrid WAN SD-WAN SASE: Managed firewall
- Exact supporting wording (25 words max, verbatim)
- Cisco Meraki access points provide plug-and-play deployment and remote monitoring
MPLS-325 — Rejected: TalkTalk Business: Home
- Slug
- talktalk-business
- Decision
- Rejected
- Provider
- TalkTalk Business
- Source ID
- MPLS-325
- Confidence
- Low
- Source URL
- https://www.talktalkbusiness.co.uk/
- Record type
- Service page
- Checked date
- 2026-10-02
- Source title
- TalkTalk Business: Home
- Published date
- 2025-08-29
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Live page check 2026-10-06: page could not be read by the fetch tool. Fetch blocked by tool provenance restriction (URL not in provenance set) on two attempts; page not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: UK-based support
- Exact supporting wording (25 words max, verbatim)
- TalkTalk Business
MPLS-326 — Rejected: Contracts Finder award notice
- Slug
- talktalk-business
- Decision
- Rejected
- Provider
- TalkTalk Business
- Source ID
- MPLS-326
- Confidence
- Low
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- Contracts Finder award notice
- Published date
- 2024-05-21
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Contracts Finder Live page check 2026-10-06: page could not be read by the fetch tool. Fetch blocked by tool provenance restriction (URL not in provenance set) on two attempts; page not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Commercial Model: Billing in GBP
- Exact supporting wording (25 words max, verbatim)
- Contract awarded to TalkTalk Business Direct Limited
MPLS-327 — Rejected: UA92
- Slug
- talktalk-business
- Decision
- Rejected
- Provider
- TalkTalk Business
- Source ID
- MPLS-327
- Confidence
- Low
- Record type
- Case study
- Checked date
- 2026-10-02
- Source title
- UA92
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Named customer UA92 Live page check 2026-10-06: page could not be read by the fetch tool. Fetch blocked by tool provenance restriction (URL not in provenance set) on two attempts; page not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Sector Evidence: Education: UK case; Sector Evidence: Education: evidence status
- Exact supporting wording (25 words max, verbatim)
- UA92 needed a resilient, flexible network, TalkTalk Business worked closely with our team
MPLS-328 — Rejected: i90
- Slug
- talktalk-business
- Decision
- Rejected
- Provider
- TalkTalk Business
- Source ID
- MPLS-328
- Confidence
- Low
- Record type
- Case study
- Checked date
- 2026-10-02
- Source title
- i90
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Named customer i90 Live page check 2026-10-06: page could not be read by the fetch tool. Fetch blocked by tool provenance restriction (URL not in provenance set) on two attempts; page not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Sector Evidence: Professional services: evidence status; Sector Evidence: Professional services: UK case
- Exact supporting wording (25 words max, verbatim)
- i90 is an IT consultancy, providing support and maintenance to businesses in the North East
MPLS-329 — Rejected: Pixel Bar
- Slug
- talktalk-business
- Decision
- Rejected
- Provider
- TalkTalk Business
- Source ID
- MPLS-329
- Confidence
- Low
- Record type
- Case study
- Checked date
- 2026-10-02
- Source title
- Pixel Bar
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Wording came from an outside research pass and is not verified verbatim. Confirm on the page, then set Decision. Named customer Pixel Bar Live page check 2026-10-06: page could not be read by the fetch tool. Fetch blocked by tool provenance restriction (URL not in provenance set) on two attempts; page not read. Decision 2026-10-06: Rejected (page not published or available to review (could not be read or checked on the live page); Harry's call 2026-10-06).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Sector Evidence: Hospitality and leisure: UK case; Sector Evidence: Hospitality and leisure: evidence status
- Exact supporting wording (25 words max, verbatim)
- Pixel Bar is a gaming, cocktail and esports bar kitted out with arcade machines
MPLS-593 — Accepted: CCS Network Services 3 (RM6116) supplier lists: lots 2a, 4b, 4d
- Slug
- talktalk-business
- Decision
- Accepted
- Provider
- TalkTalk Business
- Source ID
- MPLS-593
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- CCS Network Services 3 (RM6116) supplier lists: lots 2a, 4b, 4d
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader summary of the lot supplier pages; confirm on the live list, then set Decision. Entity listed: TALKTALK BUSINESS DIRECT LIMITED. Seen on 2a p3, 4b p3, 4d p1. Not on 1a, 3a, 3b, 4a p1, 4c. 'TalkTalk Communications Limited' not listed on the all-suppliers pages read. Method: WebFetch reader summaries of gca.gov.uk lot-supplier pages (all pages of 1a,2a,3a,3b,4a,4b,4c,4d,1b,1c,1d,4e) and cached crowncommercial.gov.uk all-supplie Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: CCS Network Services 3 (RM6116) supplier
- Exact supporting wording (25 words max, verbatim)
- TALKTALK BUSINESS DIRECT LIMITED listed
MPLS-594 — Accepted: NHS England HSCN supplier lists (business applications (RM1045 N3 overlay))
- Slug
- talktalk-business
- Decision
- Accepted
- Provider
- TalkTalk Business
- Source ID
- MPLS-594
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- NHS England HSCN supplier lists (business applications (RM1045 N3 overlay))
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader summary. Listed as: TalkTalk Business. Business-applications (voice overlay) supplier only. Not a CN-SP and not on RM3825. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: HSCN compliant
- Exact supporting wording (25 words max, verbatim)
- TalkTalk Business are a network services (RM1045) supplier offering replacement N3 overlay services.
MPLS-595 — Accepted: Digital Marketplace G-Cloud supplier: TALKTALK BUSINESS DIRECT LIMITED
- Slug
- talktalk-business
- Decision
- Accepted
- Provider
- TalkTalk Business
- Source ID
- MPLS-595
- Confidence
- Medium
- Record type
- Regulator or framework record
- Checked date
- 2026-10-02
- Source title
- Digital Marketplace G-Cloud supplier: TALKTALK BUSINESS DIRECT LIMITED
- Published date
- Not shown
- Reliability tier
- 2
- Source ownership
- Independent public record
- Limitation and notes
- Page-reader summary. Framework G-Cloud 15, supplier ID 719952. Claim 719952 confirmed (G-Cloud 15 and 14). Entity is TalkTalk Business Direct Limited, not TalkTalk Communications Limited (not listed). Supplier page names no network/SD-WAN service. Decision 2026-10-06: Accepted (tier 2 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- None
- Named product or service
- None
- Named customer (case studies only)
- None
- Sheets and columns this source supports
- Operations and Assurance: G-Cloud listed
- Exact supporting wording (25 words max, verbatim)
- TALKTALK BUSINESS DIRECT LIMITED (ID: 719952)
MPLS-836 — Accepted: TalkTalk Business managed services
- Slug
- talktalk-business
- Decision
- Accepted
- Provider
- TalkTalk Business
- Source ID
- MPLS-836
- Confidence
- Medium
- Record type
- Case study
- Checked date
- 2026-10-06
- Source title
- TalkTalk Business managed services
- Published date
- Not shown
- Reliability tier
- 1
- Source ownership
- Provider's own
- Limitation and notes
- Page-reader check 2026-10-06, not verbatim. Fuller's (pubs and hotels): MPLS IPVPN with 24/7 monitoring and Ethernet Access Direct upgrades. Vets Now (veterinary): UCaaS and MPLS, 1,500+ practices. Page mentions a UK service desk and NOC, no location. Decision 2026-10-06: Accepted (tier 1 source, wording and supported columns recorded, reader-checked; verbatim check on the live page still due).
- Sector (if case study)
- Hospitality and leisure
- Named product or service
- MPLS IPVPN
- Named customer (case studies only)
- Fuller's
- Sheets and columns this source supports
- Sector Evidence: Hospitality and leisure; Network and Coverage: NOC
- Exact supporting wording (25 words max, verbatim)
- TalkTalk Business is constantly monitoring the network