Service and Performance
Harry Yelland’s research · 2026-10-06 · Live research database · 2026-10-06.1
Original research wording and source decisions. Partial evidence is not confirmed capability; rejected sources do not support a claim. Research notes and workbook instructions are source material, not buyer instructions.
| Provider | Slug | Layer 3 IP VPN (MPLS) | Layer 2 VPLS or E-LAN | Point-to-point Ethernet (E-Line) | MEF 3.0 Carrier Ethernet certified | QoS classes offered (count or Not published) | CoS marking honoured end to end | Multicast | IPv6 | Any-to-any topology | Hub-and-spoke topology | Internet breakout at PoP | Cloud on-ramp: AWS Direct Connect | Cloud on-ramp: Azure ExpressRoute | Cloud on-ramp: Google Cloud Interconnect | DDoS protection | Diverse routing or dual parenting | Access bandwidth minimum (Mb/s) | Access bandwidth maximum (Mb/s) | Ethernet access | FTTP or broadband access | 4G or 5G backup | Satellite access | Direct internet access on the same contract | Availability SLA core (% or Not published) | Availability SLA access with resilience (% or Not published) | Latency UK core round trip (ms or Not published) | Jitter (ms or Not published) | Packet loss (% or Not published) | MTTR or repair target (hours or Not published) | Service credits published | SLA document URL | Supporting source IDs | Notes | Cells still To review (formula) |
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| BT Business | bt-business | Proven | Proven | Proven | Partial | 3 | Partial | Proven | Proven | Proven | Not found | Partial | Partial | Partial | Partial | Partial | Partial | Not published | 10000 | Proven | Proven | Partial | Not found | Partial | 99.9 | 99.99 | 20 | 3.5 | Not published | 40 | Proven | https://business.bt.com/content/dam/bt-business/pdfs/terms/network-services/btl-btgs-ip-cnnt-uk-sch.pdf | MPLS-017, MPLS-013, MPLS-018, MPLS-022, MPLS-023, MPLS-024, MPLS-015, MPLS-020, MPLS-019, MPLS-090, MPLS-091, MPLS-092, MPLS-093, MPLS-094, MPLS-095, MPLS-097, MPLS-098, MPLS-101, MPLS-102, MPLS-104, MPLS-133, MPLS-128, MPLS-123, MPLS-127, MPLS-121, MPLS-124, MPLS-125, MPLS-126, MPLS-122 | UK IP Connect schedule of 8 December 2023: availability by category (Cat A+ 99.99 with Secure Resiliency, Cat A++ 99.999 with SecurePlus Resiliency, Cat B 99.90 with none), EF class round trip delay 20 ms (AF 23 ms, DE 30 ms) and EF jitter 3.5 ms, all targets. Packet loss is published as packet delivery (EF 99.9%, AF 99.95%, DE 99.8%), so the loss column is Not published. Repair target is Standard Care at 40 business hours (Enhanced 20 hours, Express 7, Total Care 5). The Global schedule refers to targets on the GS Portal and the copy read gives no values, so no global figure is recorded. Updated 1 Oct: multicast is Proven (Global Part B clause 2.5.1, changed from Not found). Ethernet and DSL access are named in Part B 1.1.2 and FTTP in SIN 385. No single minimum access speed is stated (SIN Table 1 lists tiers), so it is Not published. 4G/5G appears on the SD-WAN page only, so Partial. No satellite, no hub-and-spoke wording found. Internet gateway is an add-on, so internet breakout and DIA are Partial. MEF: BT is listed on the MEF services registry but the certification type was not visible, so Partial. QoS conflict: Global datasheet says six classes, the schedules say three; 3 is kept. | =COUNTIF(C2:AI2,"To review") |
| Virgin Media O2 Business | virgin-media-o2-business | Partial | Partial | Not found | Not found | 8 | Not found | Not found | Not found | Partial | Partial | Not found | Partial | Partial | Not found | Not found | Partial | Not published | 10000 | Partial | Partial | Partial | Not found | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Not found | https://www.virginmediabusiness.co.uk/legal/terms-and-conditions/ | MPLS-237, MPLS-239, MPLS-288, MPLS-289 | Re-check of the outside research pass, 2026-10-01 (page-reader wording; confirm on the page): Eight classes on the managed IPVPN page (three for ADSL and FTTC), page last modified 2023-05-04. That page lists five IPVPN SLA PDFs (HSCN UK Managed, International Managed and Unmanaged, UK Managed and Unmanaged, June 2025). Open the UK Managed PDF for the targets. Access maximum is 10 Gbps on the datasheet but 1 Gbps on the web page; not entered. Outside-pass details, unverified (Partial or Not found entered from them): Diverse routing/dual parenting: microwave and dual supplier solutions. Register check 2026-10-02 (page-reader summaries, not verbatim): Provider page says Cloud Connect gives private links to AWS and Azure; not on the AWS, Azure or Google partner lists read. | =COUNTIF(C3:AI3,"To review") |
| Vodafone Business | vodafone-business | Partial | Partial | Partial | Not found | 3 | Partial | Partial | Partial | Partial | Partial | Not found | Partial | Proven | Partial | Not found | Partial | Not published | Not published | Partial | Partial | Not found | Not found | Not found | 99.99 | Not published | Not published | 5 | 0.04 | 4 | Proven | https://www.vodafone.co.uk/cs/groups/public/documents/document/vfcon102503.pdf | MPLS-254, MPLS-303, MPLS-307, MPLS-308, MPLS-590, MPLS-591, MPLS-592 | Re-check of the outside research pass, 2026-10-01 (page-reader wording; confirm on the page): Figures are from IP-VPN Service Specific Terms v1.7 (effective 2024-09-30) and are best-case classes, so read the document before quoting: core availability 99.99 is Corporate Core at PoP Tier 1 (Core Plus 99.995, lower tiers lower); jitter 5 ms is Premium CoS above 155 Mbps (up to 67 ms below 1 Mbps); packet loss 0.04% is Premium symmetric (0.06% Enhanced, 0.08% Standard symmetric; 0.2% to 0.3% asymmetric); repair 4 hours is Corporate Core Tier 1 (6, 12, 12 and 36 hours for Tiers 2 to 5; 24 and 48 hours for Business Basic). UK round-trip latency is shown only as examples (24 ms), not entered. Outside-pass details, unverified (Partial or Not found entered from them): CoS honoured end-to-end: CoS profile, customer must configure router; Any-to-any: any-to-any topology supported; Diverse routing/dual parenting: dual access options. Register check 2026-10-02 (page-reader summaries, not verbatim): AWS Direct Connect partner list: EU Ireland, EU London; Microsoft ExpressRoute connectivity providers: London, London2 (also Amsterdam2, Chicago, Dallas, HK2, Milan, Silicon Valley, Singapore); Google Cloud Interconnect service providers: Layer 3 (London). Third research pass 2026-10-02, page-reader summaries: Availability SLA access with resilience (%: value entered. Product: Vodafone IP-VPN Service (managed WAN, MPLS). Vodafone UK site (vodafone.co.uk). Targets are published service levels by site class and PoP ti Fourth research pass 2026-10-02, page-reader summaries: Availability SLA access with resilience (%: figure seen but not entered (99.95% for Corporate Standard site class, PoP Tier 1, UK sites; whethe). CONFLICT. Reader summaries of the same v1.7 document disagreed: one gave Corporate Standard 99.95% at PoP Tier 1 (UK London, Bracknell); ano | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers Cloud on-ramp: Azure ExpressRoute. Evidence is reader-summary, group-level or not yet checked on the live page. | Restored to Proven 2026-10-06: live page check now supports Cloud on-ramp: Azure ExpressRoute. | =COUNTIF(C4:AI4,"To review") |
| Colt Technology Services | colt-technology-services | Partial | Not found | Not found | Partial | 5 | Partial | Not found | Partial | Partial | Partial | Partial | Partial | Proven | Partial | Not found | Not found | Not published | Not published | Partial | Partial | Not found | Not found | Partial | 99.9 | Not published | Not published | Not published | Not published | Not published | Partial | https://www.colt.net/wp-content/uploads/2024/02/colt-ip-access.pdf | MPLS-234, MPLS-338, MPLS-340, MPLS-341, MPLS-343, MPLS-344, MPLS-601, MPLS-602, MPLS-603, MPLS-604, MPLS-748 | Re-check of the outside research pass, 2026-10-01 (page-reader wording; confirm on the page): Core availability 99.9 is the minimum stated in the G-Cloud MPLS IPVPN listing, not a Colt-hosted SLA. QoS classes conflict: five on colt.net, six in the G-Cloud listing, so left To review. The latency, jitter and loss figures from the earlier pass were for SIP Trunking or from third-party copies of old documents, and the cited Colt IP Access PDF returns 404. Find Colt's own current IP VPN SLA. Outside-pass details, unverified (Partial or Not found entered from them): IPv6: dual-stack IPv4/IPv6 support; Any-to-any: full mesh any-to-any connectivity; Hub-and-spoke: partial mesh or star network topologies; Internet breakout at PoP: Internet break-out option; DIA on same contract: Colt Dedicated Internet Access; Service credits published: service credits for SLA targets not met. Register check 2026-10-02 (page-reader summaries, not verbatim): MEF 3.0 per press releases (register unreadable): CE 2022-05-26: 'achieved full MEF 3.0 Certification for its Global Carrie; SD-WAN 2021-07-29: 'Colt SD WAN' certified MEF 3.0 SD-WAN (MEF 70); SASE 2024-10-29: listed among certified SASE service pr; AWS Direct Connect partner list: EU Ireland (Dublin, London, Slough); EU London (London, Slough, Manchester); Microsoft ExpressRoute connectivity providers: London, London2, Newport (also many EU/Asia/US); Google Cloud Interconnect service providers: Layer 2 (London). Second research pass 2026-10-02, page-reader summaries: CoS marking honoured end to end: recorded as Partial. CONFLICT: Colt page says five classes, G-Cloud listing (https://www.applytosupply.digitalmarketplace.service.gov.uk/g-cloud/services/454402726767302) | Availability SLA access with resilience (%: value shown with caveat. Product Colt MPLS IPVPN, supplier Colt Technology Services. Figure is a minimum availability, not stated for access with resilience, so Partial. Listi Figure seen: 99.9% minimum (not tied to a resilient access option) Third research pass 2026-10-02, page-reader summaries: Availability SLA access with resilience (%: figure seen but not entered (99.9% minimum (access resilience not stated)). Colt MPLS | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers Cloud on-ramp: Azure ExpressRoute. Evidence is reader-summary, group-level or not yet checked on the live page. | Restored to Proven 2026-10-06: live page check now supports Cloud on-ramp: Azure ExpressRoute. | =COUNTIF(C5:AI5,"To review") |
| TalkTalk Business | talktalk-business | Partial | Not found | Partial | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Partial | Partial | Partial | Not found | Partial | Not published | 10000 | Partial | Partial | Partial | Not found | Partial | 99.995 | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-317, MPLS-318, MPLS-320, MPLS-321, MPLS-322 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): MPLS IPVPN; Diverse routing/dual parenting: Dual connectivity for warehouses; DIA on same contract: can blend MPLS, broadband, 4G/5G. | =COUNTIF(C6:AI6,"To review") |
| Gamma | gamma | Partial | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not published | Not published | Partial | Partial | Partial | Partial | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-348 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): MPLS referenced as transport option. | =COUNTIF(C7:AI7,"To review") |
| KCOM | kcom | Partial | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Partial | Partial | Partial | Not found | Not found | Not published | Not published | Not found | Partial | Partial | Not found | Not found | Not published | Not published | Not published | Not published | Not published | 4 | Not found | https://www.kcom.com/pricing/media/1649/p06-s77_sd-wan.pdf | MPLS-240, MPLS-331, MPLS-597 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): Ethernet Assured Services, PSN compliant VPN. Register check 2026-10-02 (page-reader summaries, not verbatim): AWS Direct Connect partner list: EU Ireland: Digital Realty LHR20 London; EU London. | =COUNTIF(C8:AI8,"To review") |
| Zen Internet | zen-internet | Partial | Not found | Partial | Not found | 6 | Partial | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not published | 10000 | Partial | Partial | Partial | Not found | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not found | MPLS-358, MPLS-361 | Outside-pass details, unverified (Partial or Not found entered from them): CoS honoured end-to-end: each CoS has associated SLA. | =COUNTIF(C9:AI9,"To review") |
| Exponential-e | exponential-e | Proven | Proven | Proven | Not found | 6 | Proven | Not found | Not found | Partial | Not found | Not found | Partial | Partial | Partial | Not found | Partial | 10 | 10000 | Partial | Partial | Partial | Partial | Proven | Not published | 99.99 | Not published | Not published | Not published | Not published | Partial | https://www.exponential-e.com/images/Terms25/connectivity/schedule-a.pdf | MPLS-037, MPLS-030, MPLS-038, MPLS-039, MPLS-040, MPLS-041, MPLS-042, MPLS-113, MPLS-144, MPLS-145, MPLS-146, MPLS-147, MPLS-148, MPLS-149, MPLS-150, MPLS-152, MPLS-153, MPLS-154 | The Smart Wires service schedule (VPLS and Ethernet access) gives availability targets of 99.9, 99.99 (resilient) and 99.999 (resilient advanced), latency 10 ms (defined one-way to the management network) and 0.1% packet loss for EoF, with no jitter or repair-time figure. 99.99 is recorded as access with resilience. These are access targets, so core availability, latency, jitter, loss and MTTR are Not published. Service credits are published (Smart Wires). Access runs 10 Mbps to 10 Gbps (EoF), plus broadband and cellular, so min 10 and max 10000. Satellite is Partial: Global Managed LEO Services is named in the terms. Cloud on-ramps are Partial: AWS, Google and Azure/Office 365 via ExpressRoute named, but no product names for Direct Connect or Interconnect. DDoS, IPv6, multicast, hub-and-spoke and MEF were not found. The Direct terms are now V4.1. | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers FTTP or broadband access; Direct internet access on the same contract; Service credits published. Evidence is reader-summary, group-level or not yet checked on the live page. | Restored to Proven 2026-10-06: live page check now supports Direct internet access on the same contract. | =COUNTIF(C10:AI10,"To review") |
| Daisy Communications | daisy-communications | Not found | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not published | Not published | Partial | Partial | Partial | Not found | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-698, MPLS-750, MPLS-782, MPLS-783, MPLS-784 | Third research pass 2026-10-02, page-reader summaries: Ethernet access: recorded Proven. Daisy Group site, product pages list Business Leased Line (up to 1 Gbps symmetrical per page), Ethernet Point-to-Point, Dedicated Internet Access and | FTTP or broadband access: recorded Proven. Page names Daisy Communications Ltd as supplier entity (UK site daisygroup.co.uk). Product is business broadband access, not an MPLS or IP VPN product | 4G or 5G backup: recorded Proven. Daisy Group UK site. 4G dongle states speeds up to 150Mbps. 5G SIM router page https://daisygroup.co.uk/solution/5g-sim-router says it will provide th | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers Ethernet access; FTTP or broadband access; 4G or 5G backup. Evidence is reader-summary, group-level or not yet checked on the live page. | =COUNTIF(C11:AI11,"To review") |
| Lumen Technologies | lumen-technologies | Partial | Partial | Partial | Partial | Not published | Not found | Not found | Not found | Partial | Not found | Partial | Partial | Proven | Partial | Not found | Not found | Not published | Not published | Partial | Not found | Not found | Not found | Partial | Not published | Not published | Not published | Not published | Not published | Not published | Partial | https://assets.lumen.com/is/content/Lumen/lumen-service-level-agreementpdf | MPLS-257, MPLS-377, MPLS-379, MPLS-613, MPLS-614, MPLS-615, MPLS-616, MPLS-751 | Re-check of the outside research pass, 2026-10-01 (page-reader wording; confirm on the page): Lumen's own SLA is dated 2026-07-28 and is global, not UK-entity specific. The 40 ms, 0.1% and 24 hour figures from the earlier pass were AT&T US small-business numbers and are rejected. The Lumen SLA gives packet delivery by class (MPLS Intra-Europe Dedicated or Premium 99.99%, Enhanced 99.95%) and Intra-UK latency under 25 ms and jitter under 3 ms, but Table 5.1.1 covers On-Demand and related products only. No MPLS repair time is given. The MPLS VPN Service Schedule (version 2026-04-23) is at assets.lumen.com/is/content/Lumen/mpls-ipvpn-vpls-vpn-service-schedule. Outside-pass details, unverified (Partial or Not found entered from them): Layer 2 VPLS/E-LAN: VPLS referenced in service schedule; E-Line: E-Line, EPL, EVPL referenced; Any-to-any: site-to-site communications; Internet breakout at PoP: both private and public transport on single circuit; DIA on same contract: Internet Services bundled with MPLS; Service credits published: credits against Charges for non-achievement. Register check 2026-10-02 (page-reader summaries, not verbatim): MEF 3.0 per press releases (register unreadable): CE 2021-06-30: listed CE certified; SD-WAN not seen; SASE 2024-10-29: listed in SASE service providers; AWS Direct Connect partner list: EU Ireland, EU London; Microsoft ExpressRoute connectivity providers: Level 3 row: London, Newport; CenturyLink row: London, London2; Google Cloud Interconnect service providers: Layer 2 and 3 (London). Research pass 2026-10-02 (page-reader summaries, not verbatim): Ethernet access Partial: Product: Lumen MPLS VPN Service. Schedule is not UK specific and Lumen entity/country site not established. Reader summary; date n Second research pass 2026-10-02, page-reader summaries: Availability SLA core (% or Not published): value shown with caveat. US country site (en-us), not a UK figure; must not be used as UK. Reader summary reported 99.99% for standard IP VPN. The service schedule says SLA si Figure seen: 99.99% (US page, standard Lumen IP VPN) | Lumen SLA dated 28 July 2026 gives intra-Europe PoP latency under 35 ms and jitter under 3 ms. Not UK-specific and the EMEA business moved to Colt, so UK latency and jitter cells stay Not published. | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers Cloud on-ramp: Azure ExpressRoute. Evidence is reader-summary, group-level or not yet checked on the live page. | Restored to Proven 2026-10-06: live page check now supports Cloud on-ramp: Azure ExpressRoute. | =COUNTIF(C12:AI12,"To review") |
| Verizon Business | verizon-business | Partial | Not found | Not found | Partial | Not published | Not found | Not found | Not found | Partial | Not found | Not found | Partial | Proven | Partial | Not found | Not found | Not published | Not published | Partial | Not found | Partial | Partial | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-384, MPLS-387, MPLS-618, MPLS-619, MPLS-620, MPLS-621, MPLS-785, MPLS-812, MPLS-813 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): Private IP, MPLS IP-VPN; Any-to-any: site-to-site communications. Register check 2026-10-02 (page-reader summaries, not verbatim): MEF 3.0 per press releases (register unreadable): CE 2021-06-30: listed CE certified; SD-WAN 2021-06-30: listed SD-WAN certified; SASE 2024-10-29: listed in SASE service providers; AWS Direct Connect partner list: EU Ireland, EU London; Microsoft ExpressRoute connectivity providers: London (also Amsterdam, Frankfurt, Paris etc.); Google Cloud Interconnect service providers: Layer 3 (London). Third research pass 2026-10-02, page-reader summaries: 4G or 5G backup: recorded Partial. Country site used: verizon.com/business/en-en (UK/Europe English site). Product: Private IP (MPLS). Page says wireless access via Verizon's Mobile Pri Fourth research pass 2026-10-02, page-reader summaries: Ethernet access: recorded Partial. Verizon press release, undated and year not shown, so Partial. Product: Private IP (MPLS). Verizon corporate site, Europe scope names UK. Verizon UK P | Satellite access: recorded Partial. Reader summary only, not a verbatim passage. Product Private IP. Global service guide dated 2021 (over three years old), not UK-specific; UK availabil | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers Cloud on-ramp: Azure ExpressRoute. Evidence is reader-summary, group-level or not yet checked on the live page. | Restored to Proven 2026-10-06: live page check now supports Cloud on-ramp: Azure ExpressRoute. | =COUNTIF(C13:AI13,"To review") |
| Orange Business | orange-business | Partial | Not found | Not found | Partial | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Partial | Partial | Partial | Not found | Not found | Not published | Not published | Partial | Partial | Not found | Partial | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Partial | https://www.orange-business.com/sites/default/files/sla.business_vpn.gbl_.09-16.pdf | MPLS-260, MPLS-393, MPLS-622, MPLS-623, MPLS-624, MPLS-625, MPLS-787, MPLS-788 | Re-check of the outside research pass, 2026-10-01 (page-reader wording; confirm on the page): Business VPN SLA is file ref 09-16 (September 2016). It gives site availability by region and tier (Corporate Region A 99.8%, 99.9% with Air Backup) and PE-to-PE packet loss of 0.05%; the web page says 99.95% and a 5 hour guaranteed repair for the Corporate tier. Figures differ by source and date, so none is entered. Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): Business VPN, IP services; Service credits published: credit referenced in SLA documents. Register check 2026-10-02 (page-reader summaries, not verbatim): MEF 3.0 per press releases (register unreadable): CE Listed as 'Orange Business Services' CE certified (Capacity Media list; SD-WAN not seen; SASE 2024-10-29: listed as 'Orange Business'; AWS Direct Connect partner list: EU Ireland, EU London; Microsoft ExpressRoute connectivity providers: London, London2; Google Cloud Interconnect service providers: Layer 2 and 3 (London). Third research pass 2026-10-02, page-reader summaries: Ethernet access: recorded Proven. Product Business VPN (IP MPLS VPN). Global service description at orange-business.com, not UK-specific. Reader summary. | FTTP or broadband access: recorded Partial. FTTx not FTTP specifically; global document, not UK-specific. Reader summary. | Satellite access: recorded Partial. Document is over three years old, so Partial. Product is Business VPN Satellite, a related service listed on the Business VPN page; global document. M | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers Cloud on-ramp: Azure ExpressRoute; Ethernet access. Evidence is reader-summary, group-level or not yet checked on the live page. | =COUNTIF(C14:AI14,"To review") |
| GTT | gtt | Partial | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Partial | Proven | Partial | Not found | Not found | Not published | Not published | Partial | Partial | Partial | Proven | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-398, MPLS-626, MPLS-627, MPLS-628, MPLS-709, MPLS-814 | Register check 2026-10-02 (page-reader summaries, not verbatim): AWS Direct Connect partner list: EU Ireland, EU London; Microsoft ExpressRoute connectivity providers: London2 (also Amsterdam, Dallas, Madrid, Singapore, Sydney etc.); Google Cloud Interconnect service providers: Layer 2 and 3 (London). Research pass 2026-10-02 (page-reader summaries, not verbatim): Ethernet access Partial: Global WAN datasheet (GGMCM-1894, 20 Sep 2024), not UK-specific; product is GTT WAN including MPLS. Ethernet service, not shown as | FTTP or broadband access Partial: Global WAN datasheet (GGMCM-1894, 20 Sep 2024), not UK-specific; product is GTT WAN including MPLS. FTTP not named; the Europe Int | 4G or 5G backup Partial: Global WAN datasheet (GGMCM-1894, 20 Sep 2024), not UK-specific; product is GTT WAN including MPLS. Listed as an access type, not Fourth research pass 2026-10-02, page-reader summaries: Satellite access: recorded Proven. GTT own site, gb-en country site. Product is satellite internet access with 50GB, 500GB and 1TB data buckets, not MPLS. UK coverage not separately sta | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers Cloud on-ramp: Azure ExpressRoute; Satellite access. Evidence is reader-summary, group-level or not yet checked on the live page. | Restored to Proven 2026-10-06: live page check now supports Cloud on-ramp: Azure ExpressRoute. | Restored to Proven 2026-10-06: live page check now supports Satellite access. | =COUNTIF(C15:AI15,"To review") |
| AT&T Business | att-business | Partial | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Partial | Not found | Not found | Partial | Proven | Partial | Not found | Not found | Not published | Not published | Partial | Not found | Not found | Not found | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Partial | Not found | MPLS-269, MPLS-405, MPLS-629, MPLS-630, MPLS-631, MPLS-754 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): MPLS VPN; Any-to-any: site-to-site communications; Service credits published: credits against Charges for non-achievement. Register check 2026-10-02 (page-reader summaries, not verbatim): MEF 3.0 per press releases (register unreadable): CE not seen; SD-WAN 2021-06-30: listed as SD-WAN certified service provider (Mplify); SASE 2024-10-29: listed in SASE certified service provi; AWS Direct Connect partner list: EU Ireland and EU London; Microsoft ExpressRoute connectivity providers: London (also Amsterdam, Frankfurt etc.); Google Cloud Interconnect service providers: AT&T appears in the provider list (region not confirmed); not in the London section. Second research pass 2026-10-02, page-reader summaries: Ethernet access: recorded as Partial. Product: AT&T VPN (MPLS). Page is the US business.att.com site, undated, so it is not UK-specific. Reader summary of quote. | Availability SLA core (% or Not published): value shown with caveat. Page is business.att.com (US) and undated; says service available in over 200+ countries. Not a UK-specific figure and no SLA document read. Tried: fe Figure seen: 99.95% (US site, product AT&T VPN, not shown as UK) | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers Cloud on-ramp: Azure ExpressRoute. Evidence is reader-summary, group-level or not yet checked on the live page. | Restored to Proven 2026-10-06: live page check now supports Cloud on-ramp: Azure ExpressRoute. | =COUNTIF(C16:AI16,"To review") |
| NTT DATA | ntt-data | Not found | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Partial | Partial | Not found | Not found | Not found | Not published | Not published | Not found | Not found | Not found | Not found | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-419, MPLS-634, MPLS-635, MPLS-815 | Register check 2026-10-02 (page-reader summaries, not verbatim): AWS Direct Connect partner list: NTT DOCOMO BUSINESS, Inc. (EU Ireland, EU London), NTT Europe (Frankfurt), NTT Indonesia (; Microsoft ExpressRoute connectivity providers: NTT DOCOMO BUSINESS: London; NTT Global DataCenters EMEA: London2. Fourth research pass 2026-10-02, page-reader summaries: Layer 3 IP VPN (MPLS): figure seen but not entered (Yes, Layer 3 MPLS (Global MPLS VPN)). Product is Global MPLS VPN on NTT Communications Japan site, undated (about 2017), so Partial. Entity and country do not match NTT DATA UK. | =COUNTIF(C17:AI17,"To review") |
| Tata Communications | tata-communications | Partial | Not found | Not found | Not found | 6 | Not found | Not found | Not found | Not found | Not found | Not found | Partial | Proven | Partial | Not found | Not found | Not published | Not published | Partial | Partial | Partial | Partial | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-259, MPLS-429, MPLS-637, MPLS-638, MPLS-639, MPLS-789, MPLS-790 | Re-check of the outside research pass, 2026-10-01 (page-reader wording; confirm on the page): Global VPN datasheet is dated 2018 and says 200+ PoPs in 50+ countries; the current Global VPN page says 110+ PoPs and partner networks in 190+ countries and 99.99% uptime. These conflict, so PoPs and availability are left To review. The 99.8% in the earlier pass is a first-time-right deployment rate, not an availability SLA. Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): MPLS backbone referenced. Register check 2026-10-02 (page-reader summaries, not verbatim): AWS Direct Connect partner list: EU Ireland, EU London; Microsoft ExpressRoute connectivity providers: London, London2 (also Frankfurt2, Paris2 etc.); Google Cloud Interconnect service providers: Layer 2 and 3 (London). Research pass 2026-10-02 (page-reader summaries, not verbatim): Ethernet access Partial: Product: Global VPN (Tata's MPLS VPN). Port speed only, not a UK access statement. Reader summary of PDF; global scope; no UK enti | 4G or 5G backup Partial: Product: Global VPN. States 3G/4G LTE access, not explicitly backup, and not 5G. Global datasheet, not UK specific. Reader summary Third research pass 2026-10-02, page-reader summaries: FTTP or broadband access: recorded Partial. Product: IZO Internet WAN (internet-based managed WAN). Not the Global VPN MPLS datasheet (2018), which names 3G/4G LTE and a rapid deployment option | Satellite access: recorded Partial. Product: IZO Internet WAN, said to integrate with Tata MPLS-based Global VPN for hybrid WAN. Not stated for MPLS access itself. Same text in the broch | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers Cloud on-ramp: Azure ExpressRoute. Evidence is reader-summary, group-level or not yet checked on the live page. | Restored to Proven 2026-10-06: live page check now supports Cloud on-ramp: Azure ExpressRoute. | =COUNTIF(C18:AI18,"To review") |
| Telstra International | telstra-international | Partial | Not found | Not found | Not found | 6 | Not found | Not found | Not found | Not found | Not found | Not found | Partial | Not found | Not found | Not found | Not found | Not published | Not published | Partial | Not found | Not found | Not found | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-258, MPLS-640, MPLS-794 | Re-check of the outside research pass, 2026-10-01 (page-reader wording; confirm on the page): Six classes from the IPVPN datasheet dated 2024-10-22 (access 1 Mbps to 10 Gbps, dual PoPs, 24/7 monitoring; no PoP count). Register check 2026-10-02 (page-reader summaries, not verbatim): AWS Direct Connect partner list: Telstra: EU Ireland, EU London, EU Paris and APAC. Third research pass 2026-10-02, page-reader summaries: Layer 3 IP VPN (MPLS): recorded Proven. Telstra International site, global product IPVPN; not a UK-only statement. Quote from reader summary, not exact copy. Date older than three years: no. | Ethernet access: recorded Proven. Product is IPVPN (MPLS), Telstra International site. Reader summary. | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers Layer 3 IP VPN (MPLS); Ethernet access. Evidence is reader-summary, group-level or not yet checked on the live page. | =COUNTIF(C19:AI19,"To review") |
| Neos Networks | neos-networks | Partial | Not found | Not found | Partial | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not published | Not published | Partial | Partial | Partial | Not found | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-368, MPLS-610, MPLS-705, MPLS-706, MPLS-795 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): IP-VPNs mostly rely on MPLS. Register check 2026-10-02 (page-reader summaries, not verbatim): MEF 3.0 per press releases (register unreadable): CE 2019-08-01: MEF 3.0 Carrier Ethernet services certification (E-Line, E; SD-WAN not seen; SASE not seen. Research pass 2026-10-02 (page-reader summaries, not verbatim): Ethernet access Partial: Product is Ethernet Connect, not an IP VPN or MPLS product, so Partial. Supplier Neos Networks Limited. Listing says G-Cloud 13 pe | FTTP or broadband access Partial: Reader summary. Product is Ethernet over FTTx, not IP VPN. Page older than three years, so Partial. Also in G-Cloud Ethernet Conne Third research pass 2026-10-02, page-reader summaries: 4G or 5G backup: recorded Partial. Product: Neos Managed SD-WAN, not an MPLS, IP VPN or VPLS product. Entity: Neos Networks Limited, UK. Partial because the product is SD-WAN, which is | =COUNTIF(C20:AI20,"To review") |
| M247 | m247 | Partial | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Partial | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not published | Not published | Partial | Not found | Not found | Not found | Partial | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-489, MPLS-494 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): MPLS IPVPN, Multiprotocol Label Switching IP Virtual Private Network; Any-to-any: connect two or more network locations; DIA on same contract: leased lines can be used for MPLS, Internet or SD-WAN. | =COUNTIF(C21:AI21,"To review") |
| Redcentric | redcentric | Partial | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not published | Not published | Partial | Partial | Partial | Partial | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-710, MPLS-711, MPLS-796 | Research pass 2026-10-02 (page-reader summaries, not verbatim): Layer 3 IP VPN (MPLS) Partial: Redcentric (redcentricplc.com, UK). Product: managed MPLS. Page names MPLS plainly. Layer 3 wording is in the Managed IP VPN servi | Ethernet access Partial: Redcentric (redcentricplc.com, UK). Product: Managed IP VPN. Document older than three years, so Partial. Second research pass 2026-10-02, page-reader summaries: FTTP or broadband access: recorded as Partial. Redcentric (redcentricplc.com, UK). FTTP not named in the document. Older than three years. | 4G or 5G backup: recorded as Partial. Redcentric (redcentricplc.com, UK). Document says mobile cellular, does not name 4G or 5G. Older than three years. Third research pass 2026-10-02, page-reader summaries: Satellite access: recorded Partial. Redcentric news post, 2 Sep 2024. Does not name MPLS or Managed IP VPN, so Partial not Proven. Managed IP VPN service definition SD010 v6.2 (14 Sep 20 | =COUNTIF(C22:AI22,"To review") |
| Node4 | node4 | Partial | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not published | Not published | Partial | Partial | Partial | Partial | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-712, MPLS-797, MPLS-798 | Research pass 2026-10-02 (page-reader summaries, not verbatim): Layer 3 IP VPN (MPLS) Partial: Node4 (node4.co.uk, UK). Datasheet is for SD-WAN; no stand-alone MPLS page found. Undated. | 4G or 5G backup Partial: Node4 (node4.co.uk, UK). Product is SD-WAN. Undated. Second research pass 2026-10-02, page-reader summaries: FTTP or broadband access: recorded as Partial. Node4 (node4.co.uk, UK). Product is SD-WAN underlay. Undated. Third research pass 2026-10-02, page-reader summaries: Ethernet access: recorded Proven. G-Cloud 14 listing, Node4 Ltd, supplier ID 700354, service ConnectFAST, dedicated MPLS connectivity. Reader summary lists access as Ethernet over FTTC | Satellite access: recorded Partial. Node4 channel-partner site, undated, general access range, not tied to ConnectMPLS or a named satellite partner. ConnectMPLS PDF, Connect MPLS datashe | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers Ethernet access. Evidence is reader-summary, group-level or not yet checked on the live page. | =COUNTIF(C23:AI23,"To review") |
| Claranet | claranet | Partial | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not published | Not published | Partial | Partial | Partial | Not found | Partial | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-459, MPLS-460, MPLS-461 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): MPLS VPN, corporate networking nationally and internationally; DIA on same contract: Ethernet, broadband referenced. | =COUNTIF(C24:AI24,"To review") |
| Six Degrees | six-degrees | Partial | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not published | Not published | Partial | Proven | Partial | Not found | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-264, MPLS-799 | Research pass 2026-10-02 (page-reader summaries, not verbatim): Layer 3 IP VPN (MPLS) Partial: Six Degrees (6dg.co.uk, UK). Reader summary says MPLS mesh; exact MPLS wording not copied. Third research pass 2026-10-02, page-reader summaries: Ethernet access: recorded Partial. Six Degrees G-Cloud 14 listing, supplier ID 92353, service 'SD-WAN' (Six Degrees UK, service ID 415319489599306), service definition v1.6 dated 28 Mar | FTTP or broadband access: recorded Proven. Six Degrees G-Cloud 14 listing, supplier ID 92353, service 'SD-WAN' (Six Degrees UK, service ID 415319489599306), service definition v1.6 dated 28 Mar | 4G or 5G backup: recorded Partial. Six Degrees G-Cloud 14 listing, supplier ID 92353, service 'SD-WAN' (Six Degrees UK, service ID 415319489599306), service definition v1.6 dated 28 Mar | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers FTTP or broadband access. Evidence is reader-summary, group-level or not yet checked on the live page. | Restored to Proven 2026-10-06: live page check now supports FTTP or broadband access. | =COUNTIF(C25:AI25,"To review") |
| Maintel | maintel | Partial | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not published | Not published | Not found | Not found | Partial | Not found | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Not found | https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-14/documents/700078/217809373953125-terms-and-conditions-2024-05-02-0847.pdf | MPLS-261, MPLS-475, MPLS-476, MPLS-800 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): traditional WAN technologies, hybrid MPLS referenced. Third research pass 2026-10-02, page-reader summaries: SLA document URL: value entered. Maintel's Master Services Agreement; service levels sit in Schedules per service. This copy covers SD-WAN (Schedule D3 Cisco), not MPLS. Order Form wo | =COUNTIF(C26:AI26,"To review") |
| Onecom | onecom | Partial | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Partial | Not found | 10 | 10000 | Partial | Partial | Not found | Not found | Partial | Not published | Not published | Not published | Not published | Not published | Not published | Not found | https://www.onecom.co.uk/hubfs/Onecom_April2021/PDF/Onecom-Vox-Ethernet-Connectivity-and-WAN-Service-Schedule.pdf | MPLS-482, MPLS-483, MPLS-485 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): Software Defined MPLS via Virtual1; DDoS protection: DDoS protection referenced in Aruba SD-WAN; DIA on same contract: Ethernet, DIA referenced. Third research pass 2026-10-02, page-reader summaries: MTTR or repair target (hours or Not publis: value entered. Reader summary: Premium (Ethernet/EFM) Severity 1 '6 Hours', Severity 2 '12 Hours'; Enhanced and Standard (DSL with MPLS tail) next working day to thr | =COUNTIF(C27:AI27,"To review") |
| Spitfire Network Services | spitfire-network-services | Partial | Partial | Partial | Not found | Not published | Not found | Not found | Not found | Partial | Not found | Partial | Partial | Partial | Not found | Not found | Not found | Not published | 10000 | Partial | Partial | Partial | Not found | Partial | Not published | Not published | Not published | Not published | 0.01 | 5 | Not found | https://www.spitfire.co.uk/wp-content/uploads/2021/12/Spitfire-Service-Level-Agreement-v2.3.pdf | MPLS-255, MPLS-256, MPLS-372, MPLS-373, MPLS-374, MPLS-760 | Re-check of the outside research pass, 2026-10-01 (page-reader wording; confirm on the page): Packet loss is "less than 0.01%" on the Spitfire core network (MPLS page, 2026-09-08). The earlier 100% uptime, under 3 ms and under 45 ms jitter figures belong to leased lines or VoIP and are not entered. Repair times (5 and 7 hours) are for Ethernet and broadband circuits, not MPLS. SLA v2.3 is dated 2021-12-10 and places MPLS and Internet Breakout under Core Network Targets. Check for a newer version. Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): MPLS WAN, PWAN; Layer 2 VPLS/E-LAN: Fibre Ethernet, Copper Ethernet; Any-to-any: multi-site networks, central 'cloud'; Internet breakout at PoP: Internet break-out option for MPLS; DIA on same contract: shared Internet access breakout with MPLS. Second research pass 2026-10-02, page-reader summaries: Access bandwidth minimum (Mb/s): value shown with caveat. Product: Ethernet circuits, not stated as MPLS access. Page older than three years, so Partial. Reader summary. Figure seen: 2 | =COUNTIF(C28:AI28,"To review") |
| Expereo | expereo | Partial | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not published | Not published | Not found | Partial | Partial | Partial | Partial | Not published | Not published | Not published | Not published | Not published | Not published | Not found | https://www.expereo.com/terms-conditions-sd-wan-2nd-october-2025 | MPLS-249, MPLS-446, MPLS-447, MPLS-761, MPLS-762, MPLS-763, MPLS-819 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): Enhanced IP Core, MPLS replacement referenced; DIA on same contract: Enhanced Internet, Global Internet. Second research pass 2026-10-02, page-reader summaries: FTTP or broadband access: recorded as Partial. Product is Global Internet access, not MPLS or IP VPN, and scope is global not UK. Rule 9a means this does not count toward an MPLS row; recorded as P | 4G or 5G backup: recorded as Partial. Product is Fixed Wireless Access internet, not MPLS or IP VPN. Global scope. No date shown. Expereo entity/country site not confirmed (expereo.com glo | Satellite access: recorded as Partial. Reader summary says Expereo is an authorised Starlink reseller. Product is satellite internet, not MPLS. Global scope. No date shown. Fourth research pass 2026-10-02, page-reader summaries: Ethernet access: figure seen but not entered (Yes, through a regional partner (Neterra, Bulgaria); UK not stated). Quote is the page title as returned in search results; the page body was not opened. Partner's own news item, so tier 3 and Partner not Prov | =COUNTIF(C29:AI29,"To review") |
| Comcast Business (Masergy) | comcast-business-masergy | Partial | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Partial | Not found | Not found | Not found | Not found | Not published | Not published | Partial | Partial | Partial | Not found | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-641, MPLS-820, MPLS-821 | Register check 2026-10-02 (page-reader summaries, not verbatim): MEF 3.0 per press releases (register unreadable): CE not seen; SD-WAN 2020-03-18: Comcast Business among first four MEF 3.0 SD-WAN providers; SASE 2024-10-29: Comcast Business listed in SASE servic; AWS Direct Connect partner list: Multiple locations Americas/Europe/Asia. Fourth research pass 2026-10-02, page-reader summaries: Layer 3 IP VPN (MPLS): recorded Partial. Second document, Masergy SD-WAN PSA v2.0 (https://business.comcast.com/~/media/business_comcast_com/PDFs/Terms-and-Conditions---Enterprise/2024%20Term | Ethernet access: recorded Partial. Handoff to customer equipment, not an Ethernet access circuit. US Comcast terms. UK not shown. | FTTP or broadband access: recorded Partial. Underlay for SD-WAN. DOCSIS is a US cable network, so on-net coverage is not UK. Quote slightly over 25 words if counted with lead-in; trimmed to the | 4G or 5G backup: recorded Partial. Product is SD-WAN underlay, not MPLS access. Comcast US terms, UK not shown. | =COUNTIF(C30:AI30,"To review") |
| Jisc | jisc | Not found | Partial | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Partial | Partial | Proven | Partial | Partial | Partial | Not published | Not published | Not found | Not found | Partial | Not found | Partial | Not published | Not published | Not published | Not published | Not published | Not published | Not found | https://assets.applytosupply.digitalmarketplace.service.gov.uk/g-cloud-13/documents/706762/377256296465964-service-definition-document-2022-05-13-1023.pdf | MPLS-524, MPLS-525, MPLS-661, MPLS-662, MPLS-768, MPLS-769, MPLS-770, MPLS-822 | Outside-pass details, unverified (Partial or Not found entered from them): Internet breakout at PoP: over 300 external content and service providers; DDoS protection: cyber protection services as standard; Diverse routing/dual parenting: additional bandwidth or resilience connections; DIA on same contract: Janet IP connection - uncontended, high-capacity access. Register check 2026-10-02 (page-reader summaries, not verbatim): Microsoft ExpressRoute connectivity providers: London, London2, Newport(Wales); Google Cloud Interconnect service providers: Layer 2 (London). Second research pass 2026-10-02, page-reader summaries: Layer 2 VPLS or E-LAN: recorded as Partial. Checked 2026-10-02. Product: Netpath. Page does not name VPLS, E-LAN or MPLS. Searches: Jisc Janet VPLS layer 2 VPN returned no Jisc VPLS page. | Access bandwidth maximum (Mb/s): value shown with caveat. Checked 2026-10-02. Product is Janet Cloud Connect, not MPLS or VPLS, same network. Date older than three years. Janet IP connections for HE: resilien Figure seen: Not published for Netpath. Janet Cloud Connect: dedicated ca | Availability SLA core (% or Not published): value shown with caveat. Checked 2026-10-02. Product is Janet Cloud Connect (cloud connectivity), not MPLS. Page also states 99.98% average observed, which is a measured value Figure seen: 99.7% target for single connection (Janet Cloud Connect, G-C | SLA document URL: value shown with caveat. Checked 2026-10-02. Service definition for Cloud Connect, G-Cloud 13, older than three years. No Netpath or Janet IP SLA PDF opened. Janet IP SLC refe Fourth research pass 2026-10-02, page-reader summaries: Availability SLA core (% or Not published): figure seen but not entered (99.95). Per link, undated old page, so Partial. G-Cloud 15 listing (Janet Cloud Connect, Jisc Services Limited, 2026) states 99.7% for Single Janet | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers Cloud on-ramp: Azure ExpressRoute. Evidence is reader-summary, group-level or not yet checked on the live page. | Restored to Proven 2026-10-06: live page check now supports Cloud on-ramp: Azure ExpressRoute. | =COUNTIF(C31:AI31,"To review") |
| hSo | hso | Partial | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Partial | Not found | Not found | Partial | Partial | Partial | Partial | Not found | Not published | Not published | Not found | Partial | Partial | Not found | Partial | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-531, MPLS-534, MPLS-535, MPLS-665, MPLS-666 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): carrier-independent MPLS provider, MPLS WAN; Any-to-any: create a single MPLS network that can support both voice and data services; DDoS protection: Denial of Service (DoS) Protection; DIA on same contract: Cloud Direct - dedicated secure connections to public clouds. Register check 2026-10-02 (page-reader summaries, not verbatim): AWS Direct Connect partner list: EU Ireland and EU London: Digital Realty London; Microsoft ExpressRoute connectivity providers: HSO via Equinix exchange: London, Slough. | =COUNTIF(C32:AI32,"To review") |
| Commsworld | commsworld | Partial | Partial | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Partial | Not found | Not published | Not published | Partial | Not found | Not found | Not found | Partial | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-542, MPLS-740 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): WAN services on Fluency network; Layer 2 VPLS/E-LAN: Ethernet services; DIA on same contract: Ethernet, dedicated connectivity. Research pass 2026-10-02 (page-reader summaries, not verbatim): DDoS protection Partial: Commsworld Ltd UK site. Product is DDoS mitigation as a service; link to the MPLS service not stated. No date shown. Reader summar | =COUNTIF(C33:AI33,"To review") |
| ITS Technology Group | its-technology-group | Not found | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not published | 5000 | Partial | Partial | Not found | Not found | Partial | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-548, MPLS-549 | Outside-pass details, unverified (Partial or Not found entered from them): DIA on same contract: Business-grade FTTP products, dedicated connectivity. | =COUNTIF(C34:AI34,"To review") |
| Virtual1 | virtual1 | Partial | Partial | Not found | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Not found | Partial | Not found | Not published | Not published | Partial | Partial | Not found | Not found | Partial | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-557, MPLS-558, MPLS-747, MPLS-775, MPLS-776 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 2 VPLS/E-LAN: Layer 2 Ethernet services; DIA on same contract: high bandwidth services, Ethernet Access Direct. Second research pass 2026-10-02, page-reader summaries: Layer 3 IP VPN (MPLS): recorded as Partial. Reader summary labels this under IP-VPN (MPLS); the quote itself does not name MPLS. Virtus marketplace page lists MPLS and VPLS (tier 2 listing, unda | DDoS protection: recorded as Partial. PXC (PlatformX Communications), formerly Virtual1. Page heading context is DDoS but the quote is generic; mitigation scope not stated. Reader summary. | Access bandwidth maximum (Mb/s): value shown with caveat. Third-party data centre marketplace page for Virtual1, undated, covers Layer 2/3 services, not PXC's own page. Reader summary. Figure seen: 10000 | =COUNTIF(C35:AI35,"To review") |
| CityFibre | cityfibre | Partial | Not found | Partial | Not found | Not published | Not found | Not found | Not found | Partial | Not found | Not found | Not found | Not found | Not found | Not found | Partial | 100 | 10000 | Partial | Partial | Partial | Not found | Partial | 99.9 | Not published | Not published | Not published | Not published | 5 | Not found | Not published | MPLS-562, MPLS-567, MPLS-568, MPLS-569, MPLS-745 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): PWAN/IP VPN, next generation MPLS core network; E-Line: point-to-point circuits, Ethernet 10000 Pro 10Gbps point-to-point; Any-to-any: IP VPN solutions create environments that provide the same functionality as LANs but over multiple geographic ; Diverse routing/dual parenting: dual IP VPN and dual firewall resiliency options available; DIA on same contract: dedicated, reliable and symmetrical high bandwidth services, leased lines. Research pass 2026-10-02 (page-reader summaries, not verbatim): Availability SLA core (% or Not publishe Partial: Product is Ethernet 1000 Flex (leased line style), not MPLS/IP VPN. Document does not say core or access. Older than three years. | MTTR or repair target (hours or Not publ Partial: Critical repair SLA, a target not a mean time. Ethernet product, not MPLS. Same 5-hour figure on https://cityfibre.com/partners/pr Second research pass 2026-10-02, page-reader summaries: Availability SLA access with resilience (%: value shown with caveat. Checked 2026-10-02. 99.9% figure belongs to Ethernet 1000 Flex, not MPLS, IP VPN or VPLS; datasheet undated (version code only). Not stated as an acce Figure seen: 99.9% network availability (Ethernet 1000 Flex, single site) | =COUNTIF(C36:AI36,"To review") |
| Globalgig | globalgig | Partial | Partial | Partial | Not found | Not published | Not found | Not found | Not found | Not found | Not found | Not found | Partial | Partial | Partial | Partial | Not found | Not published | Not published | Partial | Partial | Not found | Not found | Partial | Not published | Not published | Not published | Not published | Not published | Not published | Partial | https://globalgig.com/wp-content/uploads/2026/03/MPLS-Addendum_Americas_2026.pdf | MPLS-499, MPLS-501, MPLS-502, MPLS-503, MPLS-722 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): MPLS IP VPN, Ethernet Private Line, VPLS; Layer 2 VPLS/E-LAN: VPLS, Ethernet Private Line, EVPL; E-Line: Ethernet Private Line; DDoS protection: DDoS defense in SASE architecture; DIA on same contract: broadband, dedicated internet. Research pass 2026-10-02 (page-reader summaries, not verbatim): Service credits published Partial: Addendum sets credits of 5% to 100% of monthly recurring port charge by outage duration, and 10% for latency, data delivery or jit Second research pass 2026-10-02, page-reader summaries: SLA document URL: value shown with caveat. Americas (contiguous US) MPLS addendum, not UK or EMEA. International latency matrix is in an attachment not seen. Older version: https://globalgig.co | =COUNTIF(C37:AI37,"To review") |
| Cogent | cogent | Partial | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Partial | Not found | Not found | Partial | Not found | Partial | Not found | Not found | Not published | Not published | Partial | Not found | Not found | Not found | Partial | 100 | 100 | Not published | Not published | 0.1 | Not published | Not found | https://cogentco.com/files/docs/network/performance/global_sla.pdf | MPLS-507, MPLS-510, MPLS-511, MPLS-654, MPLS-655, MPLS-825 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): MPLS IP-VPN, Virtual Private Network; Any-to-any: connect your global locations securely; DIA on same contract: Dedicated Internet Access. Register check 2026-10-02 (page-reader summaries, not verbatim): AWS Direct Connect partner list: EU Ireland (Dublin/London area) and EU London; Google Cloud Interconnect service providers: Cogentco in overall list; not under London. Fourth research pass 2026-10-02, page-reader summaries: Service credits published: figure seen but not entered (Yes, 1 day credit = 1/30th of monthly recurring charge (2006 document)). Customer-side copy of a January 2006 SLA, North America and Europe, older than three years. Current cogentco.com SLA page not located (two U | =COUNTIF(C38:AI38,"To review") |
| Zayo | zayo | Partial | Not found | Not found | Not found | Not published | Not found | Not found | Not found | Partial | Not found | Not found | Partial | Proven | Partial | Not found | Not found | Not published | Not published | Partial | Not found | Not found | Not found | Not found | Not published | Not published | Not published | Not published | Not published | Not published | Not found | Not published | MPLS-515, MPLS-656, MPLS-657, MPLS-658 | Outside-pass details, unverified (Partial or Not found entered from them): Layer 3 IP VPN (MPLS): IP VPN, Layer-3 any-to-any network solution, MPLS core; Any-to-any: Layer-3 any-to-any network solution. Register check 2026-10-02 (page-reader summaries, not verbatim): AWS Direct Connect partner list: EU London (not Ireland in 2nd fetch); Microsoft ExpressRoute connectivity providers: London, London2 (plus Dublin, Amsterdam etc.); Google Cloud Interconnect service providers: Layer 2 and 3 (London). | Lowered from Proven to Partial on 2026-10-06: no Accepted source covers Cloud on-ramp: Azure ExpressRoute. Evidence is reader-summary, group-level or not yet checked on the live page. | Restored to Proven 2026-10-06: live page check now supports Cloud on-ramp: Azure ExpressRoute. | =COUNTIF(C39:AI39,"To review") |